The staff was friendly, the room and bed were clean, there were extra blankets and pillows in the room so I didn't have to bother anyone about it, and there were hot drinks and cookies waiting for me! Oh, and breakfast was REAL. Yogurt, cereal, eggs, sausage, waffles, oatmeal, so many things!
Friendly staff,clean rooms, and a nice breakfast area.
Great shuttle service. Good breakfast.
Staff, cleanliness , facilities and above all room, everything was excellent ! We enjoyed our stay, room was very comfortabIe. I highly recommend this hotel. Everything was great !
Clean and spacious accommodations, top-notch staff, perfect for our short stay and a great value.
Amenities were nice. Breakfast was good. Room was clean. Too noisy. You could hear doors closing constantly.
Met our expectations. Nice staff and good breakfast. Room was clean and ready. Very nice. I would have liked breakfast available at 6:00 a.m. on Saturday - it's an hour later on weekends.
Very accommodating to an extended checkout time. Lots of space.
I was really surprised that all rooms were like little suites, not bad for $100 a night. I actually went downstairs to make sure they didn't charge me more than what I thought... seriously the room was super nice.
The room was clean and comfortable. The staff very helpful. The breakfast was great and convenient since my teenagers sleep later than my wife and I. The railing on the hot tub was a little loose.
We liked the public spaces, the decore and the location. All were excellent. The room was had a lovely decor but was very small. No place for luggage or place for clothling.There were hooks and the wall with hangars. Anymore than a one night over night would have been difficult. Breakfast was very minimal, staff in am was cranky.
Beautiful old building and bar. Friendly service.Near the Ithaca Commons. NO CLOSETS OR DRAWERS in the bedroom--nowhere to put our clothes. Bar closes at 10p, but it's still loud on bench outside our room. Apple TV is nice, but NO access to live local or network TV stations to watch football game. No hot breakfast.
David The sheets were not as if they are clean. And also the carpets...
Staff was friendly and helpful. Rooms were clean and comfortable although older. Location was central to Ithaca so one could get around easily. Price doubled during the period when students were moving in. Given the age and style of the hotel, this made it way over-priced. In the building I was in, there was no internet. I had to go to the office and sit in a conference room to use it. Not unpleasant, but inconvenient.
It was close to where i needed to be. I understand why i was staying at this hotel.....just a place to sleep. When i first got to the room i took a shower and the tub was not draining. So i ended up showering in a tub full of water. We were told the password to connect to the Internet but there were 5 different things that said medowcourt inn and we could not log on to any of them. When i called the front desk he told me that it happends alot that if we wanted wifi that we should come down to the front desk. So i could not use my laptop at all. When i book this trip again i will not stay here. I will be going to a different hotel. I was not satisfied for the money i spent.
Price and location I requested housekeeping from Manager on duty during the noon hour. I returned mid afternoon to find nothing had been done. happened to run into house maid when she came by asking if I needed towels. Mentioned I requested cleaning, but she wasn't aware of my request. Housemaid cleaned my room soon thereafter. Also MOD did not email my receipt. I provided my email address at check out. still no receipt. Wifi connection is too weak.
Relatively clean. Room was spacious and comfortable, bathroom up to date. Could have been cleaner.
Friendly staff, enormous rooms. Noise isolation is poor, every word spoken in the corridor can be heard clearly in the rooms.
The hotel was clean. It was quite. The location to downtown was excellent. It was a great 2 star hotel. The beds were not firm and the bed linens were low quality. It should be noted that it was on a busy street though we were not bothered by traffic at all.
It was the most reasonably priced lodging in Ithaca. Noisy neighbors. Motel was rather old, but clean, but the walls/floors allowed too much sound to pass.
wouldn't go back....old no wireless....they made no effort to change
Inexpensive hotel - cheaper than any other option including AirBNB. Bathroom fixtures worked well. Towels and bedding were ok. No elevator for 2nd floor rooms. Room not cleaned during stay except for new towels.
location good cable tv pillows not good
Friendly staff clean basic motel
Free upgrade to the Honeymoon Suite while there during our actual legitimate honeymoon.
Staff was helpful. Room was great!
Staff was very friendly and room was nice. Easy walk to most places and parking was close. There was a strong cologne smell in the room, like someone spilled a bottle somewhere. But other then that it was good.
The staff are friendly and helpful.. Very dirty rooms.
The hotel is centrally-located and functional. Our stay was uneventful and we had no issues. The beds were very comfortable and the rooms sizeable. Check-in took a long time as, at any moment, 1 or 3 people were trying to help us. It was a little clumsy. The rooms were mostly clean but the bathroom walls need renovating.
- Very clean - Allowed us to check in early (2 PM) - Free Wifi and HBO - Great location - A/C didn't work properly - Hot water in the shower ran out after about 2 minutes - Front desk attendant had cold/allergies and was not following any hygiene regiment when dealing with customers (sniff sniff, wipe nose with hand, hand us our key card...yuck) - Limited parking for trailers due to lot design - Two pillows for giant king sized bed
Liked the hotel overall and the room was very good. Staff was helpful and accommodating. I would definitely stay here again. Parking is inadequate for the facility. Had to park in a public facility across the street. I would have gladly paid for valet parking, had it been available.
location, service, clean, easy check in and check out.
Stains on the hallway carpet. Tiny pillows. Not very clean overall.
Great location downtown. Walking distance to great restaurants and Cambridge. No hot water in the shower and no maid came to refresh towels or even check if we needed towels. Floors we not the cleanest.
Nice room. All updated. Our room was above Cauuga St. And was noisy for awhile as we were trying to fall asleep.
It's a nice hotel and conveniently located to the downtown and the colleges. The grout around the tub and tile in the shower had black mold spots. When I complained to the front desk, the girl just said we are renovating some of the rooms. I said there is no excuse for this. It's a quick easy fix. They also only had one waitress working the busy breakfast shift. The food was delicious, but we needed to wait quite a while to be waited on. Not sure why they were so short staffed when this is the beginning of move in time for the existing students as well as potential students checking out the colleges.
It was clean and comfortable the desk personnel were the best we've ever met and we've been all around the world. restaurant there wasn't one
The facilities were beautiful. But with only maybe 6 guests in the entire place I would have expected them to space us out some instead of putting guests right across the hall from eachother. And the room doors had a tendency to slam which caused some disruption to our sleep when the other guests went in and out of their room late in the evening.
Ticked all the boxes ... friendly and efficient, can't ask for more.
They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind . They gave us the worst room because of the price we paid with Booking.com We couldn't get a shower. The room was very smelly. The toilet didn't work and not hot watter.The personnel was very kind .
The bed and continental breakfast was good. Didn't use the heating unit due to the terrible smell when I turned it on.
They had a service for picking up and dropping off customers which was very good and quick. The driver was always friendly and polite. Unfortunately, all the rooms were on the ground floor and the one in which we were staying in had a window which would not close and a noisy fridge.
Staff were polite. Breakfast passable, rooms adequate blowing heater
The Bed was amazingly comfortable and huge! Front desk staff very helpful - thanks Autumn! Love the fact that we had a fireplace and jacuzzi tub in the room, however, the fireplace barely made a flame and the tub was outdated.
Hotel room was spacious and clean. Plenty of parking. The property looks a little run down on the outside. And the breakfast wasn't great, but it was on par with other free breakfasts I've had.
My room was upgraded when I checked in as they realized Kayak put me in a handicap room instead of a regular room. I appreciated the upgrade from Best Western. The room was large and spacious with several extra amenities, a fireplace, and big desk which I used.
It was very cold outside, and the room temp didn't get above 63 degrees. It was cold!
Was in close proximity to what I needed The stale cigarette and deodorizer smell, beds not so comfy, bed linen cleanliness questionable, bathroom not very clean.
Complimentary continental breakfast was a great value. More than just bagels and fruit Fitness Center could be updated,but acceptable considering the cost of the hotel
The location close to Cornell is very good and the small shopping centre next to the hotel is convenient (24h supermarket) The room and the corridors were not too clean.
Staff is extremely friendly, room is nice, good working space, bathrooom spacious The shower pressure was quite low; a couple of times the room daily service was not complete. Both these aspects are minor glitches of an overall very pleasant stay.
It is very convenient if you are going to Cornell - 5 min to north campus. Rooms are a bit dated, but serve their purpose. Cleaning was sub-optimal... If we hadn't arrived exhausted, late at night, I would have asked for a different room, as there was hair in the shower. Ew!
Nice place. Kayak charged $80 more than the hotel would have charged. We felt ripped off, and in future will be sure to book directly with the hotel.
Clean, people were nice Small bathroom, beds not that comfortable, the not-included "made-order" breakfast was the same as the hotels that have an included buffet - just fewer choices, like you paid to have someone serve you the mass-made buffet food. Stayed in a nearby Hampton Inn the night before and it was miles ahead....
The hotel employees were very polite and professional. The hotel was safe and clean. A good location. I was traveling by myself, and arrived after 9:30 pm. The Hilton Garden Inn uses the public parking garage across the street. It does not have its own parking garage in the building. After checking in, one must walk back to your vehicle to place a tag in the windshield to identify your vehicle as one owned by a hotel guest. Not convenient. No valet service. Ordered room service from the restaurant on the premises. The Caesar salad and Brie platter were soggy. The hamburger was good. The room service menu was very limited. Tried to watch an On Demand movie. Paid $16.99 to see Bridge of Spies. The TV screen was small and staticky. The reception was very poor. I would suggest they upgrade the tv's in the rooms.
Very responsive front desk that is always there to help. Nothing of significance.
Location is excellent, especially if you're seeing a show at The State Theater. Comfortable, clean rooms. Nice pool area and lobby. Very accommodating staff. Had major problems with the TV. They were using a new system. Front desk was helpful & apologetic. They wrote off our breakfast for our inconvenience.
I was here for a quick overnight stay picking my daughter u from college. Can't say too much about the facilities, but my room was spacious, clean and the bed was super comfy! It's due for a refresh with the bathroom fixturing and a few appointments, but a lovely stay overall. Small issue, but there was no tv listing card and so finding something interesting to watch was a blind hunt.
Clean and new Expensive for level of hotel and location
Nice large modern rooms. Breakfast was great with tons of options. The pool is tiny! But our kiddos enjoyed swimming nonetheless!
This guest did not leave comments about this hotel.
New and clean The wall outlet and light that were above the refrigerator stopped working. We had to plug the coffee maker in at another outlet. Also the breakfast items (hot) were not tasty. Really, could be better.
Staff was amazing. Very helpful and kind! Wish they had onsite bar/restaurant or room service
The staff was incredibly accommodating. Hotel employee placed our bicycles in a secured area. He was always friendly and so willing to lend a hand. Breakfast was wonderful. Great selection. Coffee was always fresh. Floors were always clean. Highly recomme No
The rooms are very new and clean. Not a lot of extra amenities but overall i think the rooms are more on the level of a 3 1/2 star hotel. Location is not that great
Clean and comfortable No
bed was comfortable. room and common areas were very clean and well kept advertised a whirlpool but there was none. pool and pool area very small. breakfast was ok. nothing special
There must have been a water issue at the hotel as there was a fan blowing and the musky odor was bad at one end of the hall way. No odor in our room though.
The staff was outstanding! My mother uses a walker and they were very accommodating. The free breakfast was adequate but the service was great. It's a no-frills place at a decent price. My mother and I are usually light sleepers but we slept through the night with no noise problems. Housekeeping service was quick and thorough. We really missed having a closet - there was just a shelf in the corner with 6 non-removeable hangars on a suspended bar.
Location was great. Within walking distance of downtown Ithaca so we didn't have to drive in and it's right across the street from Wegmans if you need anything. We took our do not disturb tag on our room off at 10 a.m. and left for the day. Returned around 5 p.m. and out room was not service yet by housekeeping. We stopped at the front desk, because we were heading out again for the evening, and the person at the front desk did not seem pleased because housekeeping had already left for the day. It almost seemed like we were a pain for asking for our room to be serviced, like we were in the wrong. She tried to talk us out of getting our sheets changed but then agreed to do it along with new towels and emptying trash bins. When we got back to our room later that night the trash cans were not emptied but we did have new towels and sheets. Room/bathroom was not cleaned at all.
Breakfast was good
staff very pleasant ugly carpet, curtains, & bedsppreads
The hotel was clean and beds were comfortable. Hotel staff were friendly n courteous!!! Definitely would stay here again.. Nothing to complain.
Clean and spacious rooms. Breakfast included. Close to a mall and many restaurants close by Fitness room equipment dated and not well maintained
This guest did not leave comments about this hotel.
The staff is outstanding. Very friendly and helpful. Made our stay special.
Cleanses and friendly staff, plus the location.
The staff who check us in was very nice. Free breakfast. Breaskfast place small.
The room was clean and comfortable, well appointed. The staff was friendly and helpful. We stayed several days and the housekeeping staff did a nice job of cleaning and restocking supplies every day. My wife did not like the breakfast items; said they did not taste good. I thought they were okay.
This guest did not leave comments about this hotel.
Pet friendly, professional and nice staff, clean, quiet, nice bathroom, overall we enjoyed our stay. N/A
It was recently remodeled. Nice breakfast . They didn't have Cheerios in the breakfast, but other than that awesome!
This guest did not leave comments about this hotel.
Quiet, wonderful location, clean, courteous staff; breakfast included coffee,milk, orange juice, cereal, various pastries; our room was recently updated but tv was not flat screen, bathroom tile was 1950's pink; Overall, great value for a budget motel Nothing
soundproofing is not good. Nothing.
The location of the hotel was the deciding factor. It was also the cheapest hotel in the Ithaca area. Free breakfast cereal was a nice touch. It was also on a quiet road which was nice for sleeping. The rooms were pretty small but it was all i needed.. Also, the beds were a little stiff.
It was convenient to the airport and it was quiet. It needs some updating and a clock in the rooms. Fortunately, I had one with me.
It was cheap for the Ithaca area and clean.
I liked the fact the hotel was close to Cornell University, highway, and mall. This was the worst hotel I have ever stayed in ever! Driving up to the hotel I could not believe how run down and old the hotel looked. The hotel looked abandoned and had the feel it was being torn down. The parking lot was full of pot holes and no parking lines. When I walked up to my room the elevator felt as if it was going to break down. When I attempted to open the room door to my room with the card reader it took up to 10 tries to open the door. The door would not shut unless I slammed it shut. The bathroom was old and nasty. The bathroom smelled like sitting water and at times urine. The Cofee maker was in the restroom which grossed me out. The refrigerator had broken compartment inside and was difficult to place items inside. The bed was hard to sleep on because the pillows were very hard. The bed had sheets and I was only given a small blanket no comforter! The AC unit was loud and was making it hard for me to sleep. After staying there a few days I had bed bug bites on my arms and legs. I can't believe I spent over $700 for this hotel! I am so disgusted and disappointed. I don't recommend this place to anyone . This place needs to shut down!
Hotel is falling apart. Staff could not be found for 10 minutes at check in. Horrible security - outside doors off the parking lots are all open -- you do not need a key card to enter hotel. Poor lighting outside. Terrible breakfast. Place needs a total facelift. Overpriced. Could not find staff at check out.... waited 20 minutes and they never showed. Called and called and called.... finally 2 hours later got someone on the phone to confirm my check out. Do yourself a favor and stay somewhere else!!!! Really.
it was simply gross
Clean room, neat indoor pool, nice lobby. Wifi Is good Outside needs a lot of maintenence, breakfast was very limited and one hallway was very stained with old carpet but it looked like they were working on it. Also the parking lot needs some patching.
It's obvious this hotel is either going to be razed soon or converted into a welfarew hotel. Dirty, uncomfortable beds, terrible lighting, and the restaurant and pool are closed.
It was close to everything. It looks run down wen u first get to hotel.the breakfast was cheap, they had to switch my room because the Tv was not working the carpet in the next room I was placed in was nasty needed to be clean.the exstrcise room only had one machine that worked nothing was up to date
Room was very clean Lack of owner responsibilities. .. run down falling apart hotel has so much amazing potential. owner should be real appreciative of his staff because if it wasn't for the clean room and courteous front desk staff we would have stayed somewhere else
Clean bed and room. Good value once in the room. Good location but a little dated. The carpet in the hallways smell of smoke and the facilities are a bit dated.
The hotel is straight out of the eighties and super deserted, so it's very fun to explore. It's also very clean and the staff were all awesome and very considerate.
Rooms were nice building looked like it was falling apart
Remodeled but still older. A little pricey for what you get. Musty smell.
Just the location of hotel..... Idid not like the breakfast--it was simply too basic --just the juice, bagel and coffe
Enjoyed the continental breakfast and the location to the Cornell campus. nothing really
Staff and management alike were exceptionally helpful and very kind during a difficult time.
The staff and facility met my needs to conduct my work at Cornell University. I wish there had been a gym available for my work out needs.
Staff were extremely nice and helpful Nothing
The place provides me a warm and family-feel environment. The shopping malls are located within the walking distance from the hotel. The hotel staff are friendly and helpful too.
The room was clean and the staff was great. The family running in there room above my room and the dog barking all night.
Room 227 needed a new carpet since there was a smell in the room which wasn't in room 225.
My room booking was cancelled due to overbooking. No proper answer from getaroom people and very terrible service from them. Though I didn't use services they debited my account and been following with them for credit back but till now I didn't get. Very annoyed with them for the standards I received. Because of you guys I missed other hotel bookings and could not stay in Ithica that day. Very very poor service.
i actually want to call you for a refund. the room has cockroaches on th bed and the flooring/carpet is moist. we had to leave and go to another hotel. the sofa and areas of ripped
Clean, comfortable. Friendly staff. Roomy. Quiet. Easy to find using GPS, though distant from downtown.