Viktoria Palace Hotel

The hotel was not central, and travel ate up a good part of the day. There was nothing to see in this area of Venice. I felt services to be poor at this hotel as we were charged a fee of 60 euro to have a comforter brought to the cleaners for a black marking on it. I was also nearly charged a fee for a water taxi I did not request and was kept up 2 nights that I was there because of noise.

the noise of the air-con during the all night!

Very close to the car ferry, On the waters edge; Good choice of buffet breakfast; well laid out gardens behind the hotel Rooms were very small; although there was a temprature control set to low the room was too hot; in September due to the close vicinity to the water, there were quite a few mosquetos,and flying insects to contend with;so it was difficult to open the balcony doors for ventilation

Our room was newly refurbished. Nice viktorian style furnishings. The location of hotel is too far away from town centre, the beach and ferry connections! There is a bus stop close to hotel, but I wouldnt say the bus is very reliable or that the routes are straightforward. Also, could not open the windows due to bad smell from outside.Our personal belongings in our room were continuously moved by housekeeping staff. We vacated the hotel two days before our departure date (due to our disliking the hotel and location) with no refund given or questions asked by any of the staff.

Quiet location; very good breakfast; friendly and helpful staff; nice bedrooms; environmentally conscious. Bathroom could do with a revamp.

This hotel is lovely and quiet has a fab view for breakfast and is easy to walk of bus stops outside and wvwn water taxis can take you to almost the front door