The Roosevelt Hotel

The staff were excellent, every single person I met was professional and so helpful, reception, delivery of my breakfast room service, concierge/luggage and the bellman all were of such a high standard. Location is perfect and would encourage me to stay again.

Room was very dated and tired, a/c is to noisy and filters so dirty. Bathroom also tired, with cracks and missing tiles, so a little uncomfortable. During the morning rush/cleaning, lifts are so busy and took 10 minutes to wait which is very unusual. Street noise and noise from other guests which I could hear from my room was not great, so not 100% sure if I would return, depends if only business or with my family.

Location was excellent. you can easly walk to many Manhattan attractions, especialy Times Square, Brooadway, Fifth Avenue, Central Park, Empire State etc. Grand Central Terminal were very close to the hotel.

Staff might be more polite and helpful.

The location is great! Very essential area, near a lot of great shops and restaurants! The lobby is lovely, great architecture is beautiful. The food at the Roosevelt is very good.

The rooms are very dated and the bathrooms need to be renovated.