Sugarloaf Mt. Motel

There were two good things about this place. The guy working the front counter when we checked in on Feb 5 (2016) was very nice and helpful. The other thing is the biscuits and gravy in the continental breakfast were pretty good. There were quite a few things we didn't like. We were told all the rooms in the hotel were non-smoking, but ours stunk badly of cigarette smoke. Tried calling the front desk to let them know, but the phone was inoperative. The carpets were filthy and stained. One bed made a large clanking sound anytime you sat on it or rolled over while laying on it. Out of the four clean towels provided, one had a large grease stain and one had, what looked like, FECES on it. When I brought the fecal towel to the attention of the front desk lady on the morning of Feb 7th (2016), she responded with, "what do you want me to do!" In other words she was very rude. I recommend staying away from this motel. I've stayed here several times over the past few years and it has been getting progressively worse.

Room stunk like dog do do and wet hair from same. Light bulbs burned out. Told front desk without any action. Police took down armed persons right outside our door. Got sick from eating hard boiled eggs from the breakfast buffet. Used to be good but not anymore..

Mini refrigerator,micro,coffee maker in room. Good coffee and waffles at breakfast Room was next to a stairwell where smokers constantly puffed smoke into our room. Add oat meal to breakfast

We didn't have bath towels in our room, so I went to the front desk to ask for two. I was told they were still in the laundry room, so another staff member went to go get them for me. She said she'd deliver them to my room, which was great, but she came back with a few pool towels and said they didn't have any bath towels available. I would have liked to be told that I could check back in the morning at the front desk for bath towels -- pool towels are not absorbent, let alone, super tiny. It just seemed a little weird. Also, the pool was open until 10pm, but there are no lights on either around the pool or in the pool. We went at around 9:30 and decided it was too creepy to swim.

the rooms were clean and comfortable this is our third visit and found the service lacking. It took two hous to get a bulb for the room and that's only after we went to the desk. No coffee in the morning (7am) only cereal, old muffins for food. Very disappointed on this trip

Your site will not let me score the hotel properly