Hotéis em Playa del Carmen

Hotéis em Playa del Carmen

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Playa del Carmen, Quintana Roo, México
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  Preço médio (durante a semana): R$ 1199
  Preço médio (durante a semana): R$ 1095

mês mais barato para se hospedar

12%

redução esperada no preço

época mais cara para se hospedar

24%

aumento esperado nos preços

(preço médio das últimas 2 semanas)

dom - qui

(durante a semana)

(preço médio das últimas 2 semanas)

sex e sáb

(noite de fim de semana)

Perguntas frequentes sobre a reserva de um hotel em Playa del Carmen

Quanto custa um hotel econômico em Playa del Carmen?
KAYAK usuários encontraram quartos duplos em Playa del Carmen a partir de R$ 30 nos últimos 3 dias. O preço médio é de R$ 947.
Quando custa um hotel em Playa del Carmen para hoje à noite?
Nas últimas 72 horas, os usuários encontraram Playa del Carmen hotéis para hoje à noite a partir de R$ 273. Também encontraram hotéis 3 estrelas a partir de R$ 273 e hotéis 4 estrelas a partir de R$ 928.
Quando custa um hotel em Playa del Carmen para este fim de semana?
Nas últimas 72 horas, os usuários encontraram Playa del Carmen hotéis para este fim de semana a partir de R$ 74. Também encontraram hotéis 3 estrelas a partir de R$ 74 e hotéis 4 estrelas a partir de R$ 135.
Quais são os bairros mais populares para se hospedar em Playa del Carmen?
For more information about Playa del Carmen's different neighborhoods, check out our Playa del Carmen's City Guide.
Como encontro hotéis perto de mim?
Confira os nossos mapas de hotéis para encontrar os melhores hotéis perto de você.

Onde ficar em Playa del Carmen?

Nossa ferramenta Heatmaps ajuda você a encontrar o lugar ideal para se hospedar em Playa del Carmen, mostrando os hotéis mais próximos a atividades que te interessam

Os melhores hotéis em Playa del Carmen

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Rosewood Mayakoba - Playa del Carmen - Edifício
1
9,6 Excelente (2.611 avaliações)
R$ 5750+
Visão geral Avaliações
Na praia em Playa del Carmen, Rosewood Mayakoba fica a apenas 4 minutos de carro de Campo de golfe El Camaleón Mayakoba e a 10 minutos de Quinta Avenida. As comodidades presentes incluem um business center, serviço de limusine/transfer executivo e check-in expresso. Os hóspedes podem utilizar serviço de traslado de/para o aeroporto mediante uma sobretaxa e estacionamento grátis com manobrista está disponível no local.
10,0 Excelente
Prós: The Rosewood Mayakoba is quite possibly one of the finest resorts I’ve ever experienced around the world. The staff is hospitable and accommodating and the luxury, pampering experience can best be described as other-worldly. Each guest is treated like they are old friends of the staff and every detail is catered to hand and foot. There is no request that can be made and not achieved. I plan on visiting this location from this point forward for many years to come.
Contras: Nothing, it was absolutely perfect
Grand Velas Riviera Maya - Playa del Carmen - Edifício
2
9,6 Excelente (1.813 avaliações)
R$ 3404+
Avaliações
10,0 Excelente
Prós: The property was clean and well kept. The views are spectacular.
Contras: There was nothing not to like!
8,8 Excelente
Prós: Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.
Contras: A lot of sea weed in the ocean somewhat spoiled beach experience. The description of the services on booking.com and real offer did not match.
9,6 Excelente
Prós: The service was outstanding
Contras: Nothing
9,7 Excelente
Contras: The sargaso (algae) invading the beach and the ocean, Mosquitos .
10,0 Excelente
Prós: Beautiful surroundings, everything was excellent. Very clean and well maintained.
Contras: None
8,0 Excelente
Prós: pool, food...
10,0 Excelente
Prós: The service and smiling staff were beyond compare! Fast efficient friendly. The food was so delicious and almost too beautiful to eat. Everything was exemplary
Contras: Not one thing I didn't like.
10,0 Excelente
Prós: Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !
Contras: Would have preferred more beach entertainment and possibly a nightly buffet. Would have also liked to see more local entertainment.
8,8 Excelente
Prós: Food was great. Room and accommodations fantastic .
Contras: The ocean at the beach area was rocky and shallow. Need to wear water shoes to go in. Policy on no reserving pool chairs not followed by many guests
Banyan Tree Mayakoba - Playa del Carmen - Edifício
3
9,6 Excelente (776 avaliações)
R$ 3631+
Visão geral Avaliações
Na praia em Playa del Carmen, Banyan Tree Mayakoba fica a apenas 15 minutos de carro de Campo de golfe El Camaleón Mayakoba e de Grand Coral Golf Riviera Maya. As comodidades presentes incluem um business center 24 horas, check-in expresso e check-out expresso. Este resort possui instalações para eventos com 522 metros quadrados, incluindo um centro de conferências, e é o local ideal para quem está planejando eventos em Playa del Carmen. Os hóspedes podem utilizar serviço de traslado de/para o aeroporto mediante uma sobretaxa e estacionamento grátis com manobrista está disponível no local.
10,0 Excelente
Prós: Everything! The location, the amazing considerate and friendly staff, the privacy, the amenities, the whole experience just staying at Banyan Tree Mayakoba was amazing! You MUST try the Haab experience, it was an amazing experience. Also, FYI the hotel offers free professional photo sessions which you only need to pay for the actual photos(we were bummed that no one told us we would’ve liked to try it).
Contras: I wish there was an all inclusive package, not sure if there is. Also, it wasn’t clear to us that the food stations(french toast, omelette, quesadilla stations) at the breakfast buffet were not included in the price of the breakfast buffet.
10,0 Excelente
Prós: Everything about this resort was amazing and exceeding our expectations. We will be back.
10,0 Excelente
Prós: Outstanding service and attention to detail. Super friendly staff. Impeccable hotel grounds and facilities. Very good food.
Contras: Only 1 thing: The villa pool could have been cleaner.
7,0 Bom
Prós: we like the beach
Contras: The foods was slow and expensive
10,0 Excelente
Prós: Everything but prices for food. All inclusive me next time.
Contras: 15 dollar tacos was a stretch. I rush there were more food options locally available.
10,0 Excelente
Prós: We really enjoyed our stay at the Banyan tree. It was so peaceful and homey. The staff was wonderful. We were pampered and taken care of from the moment we stepped on the property. The villa was well cleaned and attended to during our stay.
Contras: Prices of the restaurants were quite pricey and the food wasn’t really worth it.
8,5 Excelente
Prós: Great service
Contras: It’s not as clean as an American would come to expect from a hotel...
10,0 Excelente
Prós: Every thing
Contras: The prices for the food
9,7 Excelente
Prós: Great staff. Great rooms. Loved the bikes. Private pool and spa were awesome...
Contras: Food is pricey. places to visit outside the resort are further away. Beach is small and has huge sand bars
Newport House Playa Boutique Hotel - Playa del Carmen - Edifício
4
9,6 Excelente (350 avaliações)
R$ 642+
Visão geral Avaliações
Com excelente localização, Newport House Playa Boutique Hotel fica no centro de Playa del Carmen, a poucos passos de Quinta Avenida e a apenas 10 minutos de caminhada de Mamitas Beach Club. As comodidades presentes incluem acesso grátis à internet com fio, balcão de recepção 24 horas e equipe multilíngue. Serviço de traslado de/para o aeroporto está disponível por uma sobretaxa.
9,6 Excelente
Prós: Staff is very helpful and kind. Amazing rooftop pool. With the free bikes you get very easy to the beach and city.
10,0 Excelente
Prós: Everything was excellent, the staff is very friendly, the room is very comfortable.
9,7 Excelente
Prós: Very cool, very clean, very professional staff. Big apartmentss with everything you need including washer/dryer in the unit.
10,0 Excelente
Prós: The staff and property overall is amazing. Front desk is excellent and knowledgeable plus willing to provide with lots of insights. The decor of the room is modern and clean. We didn’t have time to use the bikes but they looked very nice. We had a great time!
Contras: At first the location looks sketchy ... but it turns out is not bad.
10,0 Excelente
Prós: Elva the receptionist was amazing, always happy to help and give good advise. The beds are very big and very comfortable. The little apartment has everything one could need including speakers and netflix. The washer and dryer for our clothes was also an added bonus.
Contras: Nothing! Or maybe just better deals with the beach club.
9,0 Excelente
Prós: very clean,extremely comfortable bed and room. very nice and helpful stuff,
Contras: the pool water was cold
10,0 Excelente
Prós: This hotel is a little slice of heaven! It’s beautiful, clean, modern and relaxing. The staff is incredibly kind and helpful. The rooftop area is an absolute sanctuary. The rooms are comfortable and have everything you could possibly need. I will come here over and over again :)
Contras: Nothing!
Andaz Mayakoba Resort Riviera Maya - Playa del Carmen - Edifício
5
9,4 Excelente (857 avaliações)
R$ 1801+
Visão geral Avaliações
Com excelente localização em Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt está a 3 minutos de carro de Campo de golfe El Camaleón Mayakoba e a 8 minutos de Quinta Avenida. As comodidades presentes incluem check-out expresso, jornais de cortesia no saguão e serviço de lavanderia e lavagem a seco. Este resort tem 5 salas de reunião disponíveis para eventos. Os hóspedes podem utilizar serviço de traslado de/para o aeroporto mediante uma sobretaxa e estacionamento grátis com manobrista está disponível no local.
10,0 Excelente
Prós: Everything was great. The hotel is gorgeous, the staff is really friendly and helpful, they help you to be comfortable on the beach, even bring you fresh water!! They have great activities like paddle board, a ferry ride through the river, yoga on the beach.. the food it’s also very good!! The rooms are very clean and cosy.
Contras: The only problem that we have was a mischarge on the check out, so it’s important to check everything before you pay. After we bring this problem to the staff, it was corrected.
10,0 Excelente
Contras: nothing
5,4 OK
Prós: The check in was great. During the checkout while I was reviewing the invoice before the payment, the employee was giving a strange look and turning his eyes like he was not happy that I’m checking the invoice. It’s unprofessional and really disrespectful
Contras: The checkout and restaurants
7,0 Bom
Contras: very big coompound..
10,0 Excelente
Prós: Very big beautiful green territory around bushes and trees, the hotel provides bikes, nice beach with sofas, different restaurants and bars, nice room) perfect!
9,0 Excelente
Prós: The staff were all so friendly. Breakfast is amazing - great choice. Beautiful location.
Contras: There could have been more games like table tennis & pool /snooker tables in our hotel which we and our children would have enjoyed.
Belmond Maroma Resort & Spa - Playa del Carmen - Edifício
6
9,4 Excelente (346 avaliações)
R$ 3379+
Visão geral Avaliações
Com ótima localização em Playa del Carmen, Belmond Maroma Resort & Spa fica a 10,8 km de Campo de golfe El Camaleón Mayakoba e a 17,5 km de Quinta Avenida. As comodidades presentes incluem serviço de limusine/transfer executivo, um computador e check-in expresso. Este hotel possui um espaço de 87 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Playa del Carmen. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis com manobrista no local.
10,0 Excelente
Prós: Hotel is amazing. Very much recommended. Staff and stay. Breakfast is great! If you have an auto rental even better because staff can recommend you places to visit near by. Second time staying. Also they release turtles they keep when are born.
9,6 Excelente
Contras: The problem of seaweed in the beaches! The cusine suppose to have an international standard
10,0 Excelente
Prós: The bed was very comfortable and there were so many amazing animals around!
Contras: It’s a perfect resort. For me the only downside would be the mosquitos ... I would like to return in a different time of the year. (Avoid the raining/mosquito season!!!)
10,0 Excelente
Prós: It was amazing, beautiful hotel, very relaxing, service is excellent.All staff are so good, can't fault it, wish it was closer to go to.
Contras: If I was being really picky, more specials on the menus.
6,3 Bom
Prós: The staff, the pools, the beach. If you just want to sit on the beach all day and be waited on and don't really care about the room it might be for you.
Contras: The rooms were uncomfortable and needed updating. Sea facing rooms balconies practically facing each other so no privacy and all seem to be right overlooking the bar/restaurant (view of the ocean in our room 26 almost totally obscured by the huge roof of the bar as well). Smoking allowed on the balcony and our neighbour was smoking cigars so it wasn't nice to sit outside. Food hugely expensive. Hotel needs a bit of TLC. Captive animals really upset me. They keep a peacock in a tiny cage and put a poor stressed looking parrot out each day for people to gawk at.
8,8 Excelente
Prós: Beautiful property and views that was very well kept and clean. It’s a boutique hotel so there aren’t a lot of rooms but there was a lot of staff and everyone remembered your name and always made sure you had everything that you needed. The food was always so fresh and delicious, and the included breakfast was fantastic with homemade tortillas and quesadillas from Tia Dahlia. The lunch menu at Freddy’s was SO good but also could be very pricey as were the drinks. The spa was gorgeous and morning yoga with Blanca was wonderful, be sure to sign up beforehand though as she has only 7 spots in the jungle-views studio. Lovely pools, you could end up with one all to yourself and the staff walking around giving you a variety of complimentary small treats all day or if you wanted to order drinks and/or food there was always someone available to bring it to you.
Contras: The original room we were given, although we paid for a Deluxe Ocean View room, was so small we were practically climbing over each other just to walk around the bed which dominated the small space(see first picture). The rooms are by no way cheap and we definitely didn’t feel like we got what we paid for. Luckily when we talked to hospitality we expressed how misled we felt with what we got and what was pictured on the website that they showed us 2 other rooms to choose from and we moved into one that looked almost identical to what was advertised on the website(second picture). We didn’t get the optional meal plan and likely we should’ve because you could easily spend more than the $150/pp per day cost for that plan on food and drinks here. Drinks were mostly $15-20 each unless you were drinking beer. If you’re looking for an all-inclusive non-stop party this is not the place. This hotel caters to customers that want to pay premium prices and have a private, quiet stay that has high quality food, even if it’s 2-3’s the price it should be. It’s a luxury experience but it’s in no way a deal for your money.
7,1 Bom
Prós: Beautiful hotel and beautiful beach if there would be not the problem with the seagrass. The hotel makes everything in their power cleaning up daily this natural Desaster. It’s a pitty but the reality is different from what the hotel provides on pictures from the beach and the sea which I do not understand . I would communicate this subject transparent wit the customer. The kitchen / food is excellent but a bit to expensive. Same for wine and others .
Contras: Food was excellent . The provided cooking classes are super nice
7,9 Bom
Prós: The people are super friendly and honestly want to make your experience unique. The facilities are very nice, a bit old fashion so you need to like it (I do). The weekly program keeps you busy (yoga, tennis, cooking classes, theme dinners, trips). 24 hour service. Good food.
Contras: I think prices are a bit excessive but I learned this is the case in all Riviera Maya so I am not criticizing the Hotel necessarily but the destination. The restaurant serves good food but 100 $ for a BBQ buffet dinner or a Mexican buffet dinner it is too much in my opinion. All prices have an additional 16% service and 16% tax. you feel like you are in the US! In Mexico City for ex. you pay 100$ in the best restaurant in town with Michelin stars. 240 $ for a 50 min massage (I pay less in Switzerland in the same type of hotel!) I think they could balance by offering more complementary things (more yoga / Pilates class over the day for example, or nonalcoholic cocktails by the pool). I had to organize the trip to Tulum myself because they could not find a guide for the Friday and they work with only 1 tour operator that charged double the price of what I paid. Overall it is a good hotel and I had a good time but I am not sure I would travel 14h from EU for it.
Valentin Imperial Maya - Adults Only - Playa del Carmen - Edifício
7
9,3 Excelente (2.826 avaliações)
R$ 1679+
Visão geral Avaliações
Situado entre luxuriantes jardins sobre uma praia de areia branca com mais de 800 metros chamada Playa Del Secreto, esta magnífica e premiada estância conta com uma das maiores piscinas do México. A localização é ideal e é fácil chegar a Cancun, e aos célebres pontos arqueológicos Maias. As instalações incluem átrio com receção 24 horas, câmbio de moeda, elevador, salão de cabeleireiro, cinema e sala de jogos, café, bar e sete restaurantes à la carte, salas de conferências e acesso à internet, e serviços de quartos e de lavandaria.
8,0 Excelente
Prós: Good location. Adults only meant adults only!
Contras: Staff at buffet restaurants were often slow and inattentive. The food at some of the restaurants wasn’t great.
3,8 Medíocre
Prós: -Only Mickael Jackson show - Irvin, Alis and Eduardo you are doing a great job and offer the service level expected! THANK YOU!
Contras: - Receptionist (Ana) made a mistake with the room charges and she charged me twice the amount of 11 nights of staying. - A lot of issues with the rooms during our staying of 11 days: 1-not privacy on the windows from the jacuzzi and shower (people from the outside could see us to the inside, not privacy). 2- staff not well trained to speak and treat well to the customer (even when I was speaking in Spanish with them). Their way to answer not professional at all (receptionist Ana, driver Alejandro and the concierge from building 10) 3- when finally moved to a 2nd room because a lot of inconveniences: still the light from the terrace was not working and took them over 2 hours to repair it (because there was only one maintenance person and then because this same person took over 40min to find the ladder to get higher and repair it); jacuzzi was not working properly and took 2 days to repair it (with the staff speaking to us with bad manners); room service took over 45 minutes to bring us only beers and still with not tool to open the beers they took another hour to bring us the tool to open it so in total 2 hours to have our room service ( even when we got a priviledge concierge who was not well trained to follow the demand of the customers) -Food from the restaurants was not as tasty and qualified as expected on a 5 stars hotel.
10,0 Excelente
Prós: The relaxed yet energetic feel
Contras: The dampness of the room
10,0 Excelente
Prós: If you are a foodie, make sure to reserve an evening with the special 5 course signature tasting menu—excellent! We enjoyed our daily walks throughout the grounds. Make sure to see both the Magic and Burlesque shows, in particular, both were very well done. Overall, the staff was very friendly, the beach was gorgeous, and the food was very good—glad we chose Valentin Imperial!
10,0 Excelente
Prós: First of all the place is huge, so it’s not crowded, the Victorian decor is stunning, the pools are really nice, our room was Great and the nature is breathtaking. The variety of food is really good and the drinks never stop coming. The employees are always really courteous and welcoming.
5,0 OK
Prós: The resort is beautiful, well maintained and generally well run outside of the restaurant service and staff.
Contras: Restaurant service was terrible. No reservation taken, no availability, come back in 20 mins, wait for 40 mins, lots of empty tables, waiters won't take any more tables. Nobody cares that this is a high end, prepaid resort. Met a couple from Germany who loved it last year and came back. They said it looked like the restaurant staff was cut in half. Well they aren't coming back and either are we.
9,0 Excelente
Prós: This was a hotel, where I cannot find suggestions for improvement.
Contras: Nothing we disliked. The only regret we had was that we could not use the All Inclusive gourmet at full as we try to loose some weight. We are also fairly active travelers, and spend most of the day outside of the hotel exploring local attractions. Thus, paying for all inclusive for us was like paying for half-board :)
9,0 Excelente
Prós: Delicious breakfast, good food choices.
9,0 Excelente
Prós: The beach!
Contras: The inability to get even a snack not in a sit down restaurant (except room service). No food service at pool or beach.
10,0 Excelente
Prós: Lots of activities, great food, entertaining staff, and adult beverages
Contras: Would have been nice to have a coffee bar.
10,0 Excelente
Prós: Amazing. Just amazing. The beach, pool, restaurants. Valentin never disappoints.
8,0 Excelente
Prós: Clean room. Friendly staff\
Contras: Food wasn't that great.
Iberostar Quetzal - Playa del Carmen - Quarto
8
9,2 Excelente (1.451 avaliações)
R$ 1270+
Visão geral Avaliações
À beira-mar de Playa del Carmen, o Iberostar Quetzal tem uma piscina ao ar livre e um bar. A propriedade conta com restaurante, serviço de quarto, Espaço Kids e Wi-Fi gratuito. As atrações da região incluem uma praia com acessibilidade, a 3,4 km, ou o Kool Beach Club, situado a 5 km. Todos os quartos dispõem de varanda. No Iberostar Quetzal, as acomodações possuem mesa de trabalho, TV de tela plana e banheiro privativo. O hotel serve buffet de café da manhã. O terminal marítimo de Playa del Carmen e a estação rodoviária internacional ADO ficam a 3,4 km do Iberostar Quetzal. O aeroporto mais próximo é o Aeroporto Internacional de Cozumel, situado a 34 km do resort.
9,2 Excelente
Prós: What a wonderful resort.. one of the best we have stayed at.. the staff were wonderful.. very polite, friendly and extremely hard working. The food was fantastic! And so many options for all types and ages. Lots of activities available for all.
Contras: There are two classes of residents; normal and prestige.. with prestige; you get everything the others get plus.. extra beds on the beach, free massage, late check out.. access to the prestige lounge etc.. prestige class didn’t follow in the rooms though.. very small and dated.. which was a shame.. as there was 4 of us.. the room didnt resemble the photo of the room I booked. Sun beds availability around the pool will always be an issue.. people reserving with towels.. It’s the same issue at every resort. It was a sad day when we left. If you organize a trip.. do it at the store just outside the resort.. same for inflatables and balls. The exchange rate is better at the hotel than we got at the airport. Tipping / paying in pesos is better (for you)...
2,5 Medíocre
Contras: The resort is old and very outdated. Not clean. Staff wasn’t very friendly. Clientele was frightening. Food was very bad even for an all inclusive. I didn’t know enough about this chain at the time of booking but I would never stay at one of these resorts again.
10,0 Excelente
Prós: The location is just perfect: authentic, not overbuilt, in the middle of the rain forest, with animals roaming around free - what a delight for kids and adults alike! The facilities are clean and compact and at the same time everything is there for every taste, including a good gym and multiple restaurants. The food is absolutely delicious and the variety is striking - I have no idea how they manage! The service at restaurants is fabulous: staff are friendly and ready to serve even when you can clearly reach out and get your coffee by yourself. There are two large swimming pools and we loved both.
Contras: The beach was a bit disappointing as on 8 out of 10 days of our stay there were loads of sea weeds and the cleaners simply could not catch up. We were told by staff that this was a recent phenomenon most likely attributable to the climate change. Lots of credit to staff who relentlessly tried to remove as much weeds as possible. Apart from that, the beaches are kept clean of plastic and other human pollution.
10,0 Excelente
Prós: Staff was incredible! The resort was spotless, they had activities going. Good food and drinks when're you wanted.
10,0 Excelente
Prós: Loved the landscaping with leaving things natural & the animals. Pool was awesome, beautiful beach & friendly staff. Al a carte restaurants were good.
Contras: Buffet foods overall were nothing special. The desserts were pretty but no flavor. Only the ice cream was good.
9,7 Excelente
Prós: Location, staff and facilities were wonderful. Only negative was that the spa prices were too expensive. Also it would be nice if room service was offered for breakfast.
Contras: Room service not offered for breakfast. Also didn't like the fact that we had to pay extra when we checked in to get connecting rooms.
9,6 Excelente
Prós: Staff very interactive and nice. Love all the wildlife
Contras: Bed was very hard
10,0 Excelente
Prós: The staff was very friendly and accommodating
6,7 Bom
Prós: The food at the buffet was great, and I also really liked the food at the Tex-Mex restaurant. The bar waitress was really on top her game and came often to check if we wanted drinks. I liked the nature life there (howler monkeys, flamingos, toucans etc.). The beach was beautiful and well taking care of. I liked the concept of the pool bar, but it didn't have enough sunlight.
Contras: I didn't like the fact that there is no disco on the premises, although there is easy access to Playa del Carmen downtown. And I didn't appreciate that when I got my room cleaned the maid never cleaned the floor. I also would've liked it if they had an adult only pool. I didn't appreciate that the staff lets people reserve the beds around the pool for hours without even showing up, when it clearly states on signs that you can't do that! The Sunday night show was very strange and I think they should think about replacing the theme of that night! Lastly, I think there should be a 24h bar on the premises as well, everything was shut off by 2.
Visão geral Avaliações
O El Dorado Casitas Royale é um resort exclusivo para adultos que oferece cozinha gourmet com a Experiência Gourmet Inclusive, um spa de serviço completo e 13 piscinas. As suítes elegantes e luxuosas estão totalmente equipadas e dispõem de biblioteca de DVD e CD, serviços pessoais de concierge das 8h h às 17h h, menu de travesseiros e aromas de aromaterapia entregues em seu quarto. Os quartos bem iluminados oferecem mosquiteiros sobre as camas com dossel. Os banheiros elegantes possuem pias duplas e chuveiro. Algumas unidades possuem chuveiro ao ar livre ou banheira de hidromassagem. O El Dorado Casitas Royal tem uma extensa seleção de diferentes culinárias de diferentes estilos de todo o mundo, incluindo 10 restaurantes diferentes que oferecem cozinha mundial, menus italianos contemporâneos, sabores do Pacífico, fusão mediterrânea, estilo caribenho e cozinha mexicana. Pizzas e cozinha italiana autêntica também são oferecidas. Há também 10 bares molhados, 1 bar na praia e 4 lounges. O Naay Spa é divida no Spa Royale e no Spa Casitas. O Spa Royale fica no centro da propriedade, enquanto o Spa Casitas é uma instalação de 20.000 m2 que oferece um extenso menu de tratamentos de spa tradicionais e alternativos. O Bonanza Ranch é os próprios estábulos da propriedade com cavalos de equitação. Há um passeio a cavalo com guia pela selva, para que você possa experimentar a verdadeira beleza Riviera Maya.
8,3 Excelente
Prós: Pros - beautiful property, lush, exceptional landscaping - Everything opens up to beach, they do a nice job of clearing seaweed from the beach - Rooms very nice- outdoor shower, indoor jacuzzi, outdoor pool - Food better than most all inclusive, but not “gourmet” - Food and service at generations restaurant Haab was excellent - Fuentes was great- both food, experience and service - Bali bed experience was great, provided level of service we were looking for throughout the entire trip - Good wi-fi service all over the property
Contras: Cons - Majority of service we experienced was disappointing, below what we were used to from royal service at another resort- we had great service from bartender at our pool, Butler at Bali bed, but majority of all other service was very disappointing. Casita service is dismal compared to “upgraded” service level at other resorts. - General Lack of consistency - Drinks average- if you want a good drink, you have to tell bartender make it a double, the type of liquor you want or you get well, and they use this super sweet mix (tastes like artificial sweet) in many of their mixes. I requested all my drinks with out it. - Beautiful landscape, but marketing posters, signs, everywhere. Really detracts from the natural beauty. - 24/7 room service menu is limited - Can’t order food or eat by pool. Only “snacks”- pretzels, pub mix, and spicy nuts. With amount of drinking going on, could use something more substantial. Issues - first impressions- guy taking us to check in stops to pick up couple checking out, took long time, why couldn’t he pick them up on way back? - Butler not onsite at 4:15pm when we arrived, next day he claimed he had stayed late, past 5pm - Majority of meals had issues- Rincon was out of grilled shrimp for entree and tried to sub these tiny cocktail shrimp. The chicken was undercooked at pizza cabana. No chicken on chicken chilaiquiles at Santa Fe. - The wait for food at all restaurants is long, too long. Sure it’s all inclusive, but when you realize you didn’t order enough, and have to wait 40 min to get more, you give up. -Wine must be stored incorrectly in heat, $55 Kendal Jackson tasted like syrup. - Staff was always selling, pushed hard for us to attend time share session. Told us session would be an hour, took 2.5 hrs. We did not come on vacation to feel like we walked out of a car dealership. - When we departed, concierge supposedly ordered golf cart to take us to check out, it never came, after 25 min we started walking.
10,0 Excelente
Prós: Absolutley loved everything about this resort. We spent our honeymoon there and it was perfect! The food was excellent, the staff fantastic and our room (casita) exceeded all our expectations. We'll surely return, when in Mexico.
8,8 Excelente
Prós: Room was next to construction. I complained and was switched within 24 hours with complimentary couples massages.
10,0 Excelente
Prós: Food exceptional and staff amazing.
Contras: Absolutely nothing. Just love this place.
9,2 Excelente
Prós: Loved the Casitas location - convenient to the airport yet quiet. Grounds well maintained. Staff were all very pleasant. Food was the best I've had at an all inclusive. Greenhouse and focus on local foods a plus.
Contras: Room could have used a lot more lighting - had to use my phone flashlight to find items in my suitcase. For a place that sells itself as "Gourmet All-Inclusive" cocktail and beer selection (only two beers to choose from) could have been better.
10,0 Excelente
Prós: Staying at the Casitas is always amazing!!!!!
Contras: Stop pushing the add ons.
9,7 Excelente
Prós: Staff was super friendly
Contras: Check out process
Fairmont Mayakoba - Playa del Carmen - Edifício
10
9,1 Excelente (5.180 avaliações)
R$ 1742+
Visão geral Avaliações
Na praia em Playa del Carmen, Fairmont Mayakoba fica a apenas 15 minutos de carro de Campo de golfe El Camaleón Mayakoba e de Quinta Avenida. As comodidades presentes incluem acesso grátis à internet com fio, um business center e serviço de limusine/transfer executivo. Este resort possui instalações para eventos com 3716 metros quadrados, incluindo um centro de conferências, e é o local ideal para quem está planejando eventos em Playa del Carmen. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis com manobrista no local.
9,6 Excelente
Prós: Access to bikes for all hotel guest was a great way to get around.
10,0 Excelente
Prós: The property is large but just amazing. The waterways make this place very special. The staff are top notch. Toiletries are divine. Having water sup boards and kayaks add so much.
Contras: Not enough bikes around.
Grand Hyatt Playa del Carmen Resort - Playa del Carmen - Edifício
11
9,1 Excelente (2.411 avaliações)
R$ 1276+
Visão geral Avaliações
Com excelente localização, Grand Hyatt Playa Del Carmen Resort fica no centro de Playa del Carmen, a poucos passos de Mamitas Beach Club e de Quinta Avenida. As comodidades presentes incluem jornais de cortesia no saguão, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas.
9,2 Excelente
Prós: Location was great , our room was spacious and comfortable Beautiful view Great sushi Great breakfast Hotel is beautiful and new
Contras: Stuff were nice but u reliable for reservations and room service for towels and extra items needed was very slow
10,0 Excelente
Prós: It was clean and beautiful beyond our expectations. The design of the hotel, separating us from the rest of the town, was very much appreciated.
Contras: Yes, the total lack of a solid wall separating the sleeping area from the bathroom. Privacy is a must for a bathroom, and there was none. Even the door for the toilet stall had a huge gap so no privacy there either.
10,0 Excelente
Prós: Great hotel and staff.
Contras: The room I purchased is not the room I was given.
10,0 Excelente
Prós: Rooms and facilities all extremely comfortable and high standard. Great location - offering the perfect place to be able to holiday with short access to the town and restaurants etc. Brilliant pool and beach. Good restaurants.
Contras: Nothing! Loved our stay here.
10,0 Excelente
Prós: Top notch, high quality everything....from nesspresso coffee in the room, to sick pools.
8,0 Excelente
Prós: Central location close to everything, luxury property
Contras: Beach
9,0 Excelente
Prós: Great hotel and location. Wish I had upgraded to all inclusive but maybe next time.
Contras: The prices of alcohol and food was a little on the high side compared to other locations we visited around Playa del Carmen and Cancun
10,0 Excelente
Prós: What a wonderful pleasure to stay at Grand Hyatt PDCarmen! The only thing I think you could improve is to place more bins ( basura) along the paths! We did had Fun!! Gracias!
1,0 Ruim
Prós: location
Contras: View of tree trunks & dirt. Unhelpful front desk & concierge. No comfortable seating or place for luggage in room. Loud music blaring 8am-10pm. Hundreds of dollars in unexpected extra charges for 5 night stay. Very stressful, not relaxing experience.
6,0 Bom
Prós: pool area was very nice
Contras: no activity at all for the resort.Our bed and pillow was very uncomfortable,had a hard time to sleep.
10,0 Excelente
Prós: The property itself, the staff, the location!!!
Contras: Nothing that stands out. We had some people out at the adult pool blasting a boom box, but once we spoke to the staff, they handled it.
10,0 Excelente
Prós: customer service playa del carmen awesome hotel
Contras: N/A
Magic Blue Spa Boutique Hotel-Adult Only - Playa del Carmen - Quarto
12
9,1 Excelente (1.220 avaliações)
R$ 701+
Visão geral Avaliações
Com ótima localização, Magic Blue Spa Boutique Hotel-Adult Only fica no centro de Playa del Carmen, a poucos passos de Quinta Avenida e a apenas 5 minutos de caminhada de Praia principal de Playa del Carmen. As comodidades presentes incluem jornais de cortesia no saguão, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento sem manobrista (sujeito a cobrança) no local.
9,6 Excelente
Prós: Location, staff and pool.also good breakfast!
Contras: To be perfect needs only a gym / fitness room
5,4 OK
Contras: THE HOUSE CLEANER STOLE MONEY!!!
8,8 Excelente
Prós: Rooms with a great privacy
Contras: Pool and facilities
7,9 Bom
Prós: The location is the best thing about it. The breakfast is great. The staff is very friendly. The pool and Jacuzzi are awesome
Contras: The whole resort needs an update. Not at all modern, the kyes are not magnetic, the design is a little old. The bed was horrible. I usually don’t have any issues with mattresses but my sleep was very light due to the poor quality of the mattress. Back pain. Coffee at the breakfast was so-so
9,0 Excelente
Prós: Not that good,
Contras: Breakfast
4,8 OK
Prós: The location
Contras: The smell that came out of the shower..a chimical smell..we change a room but the smell didnt go-we took a shower at our friend's hotel..the hotel service told us that that we must talk to booking and not to them..terrible experience
8,3 Excelente
Prós: The common facilities are great (swimming pool, spa), The hotel proposes well organised excursions and the staff is very nice and helpful. The hotel also offers a nice spa experiences
Contras: Our room was not modern as the rest of the property and the cleaning staff throw our personal stuff away. They recognised the mistake and apologised but it is anyway quite disappointing.
10,0 Excelente
Prós: Location and pool area.
Contras: The bathroom and specially the shower are a bit old
5,4 OK
Prós: The location of the hotel is the selling point. It's right in the middle of all the action and surprisingly when you walk into the courtyard/pool area, it's very quiet considering how loud and busy the streets are outside. Unfortunately, that can't be said for the rooms. The staff is also very nice and the food is good and priced reasonably as well.
Contras: The rooms are extremely loud from both the outside noise, and the noise from the AC. While the staff is extremely nice, they have limited English proficiency and for some reason there are no phones in the rooms. The overall cleanliness of the grounds is nice but the rooms themselves are not. From the sheets to the toilet/bathroom and even walls, you can tell there is little time spent cleaning the entire place.
10,0 Excelente
Prós: Very relaxing
Contras: Nothing
10,0 Excelente
Prós: The staff, the spa treatment
Contras: The food at breakfast

Os melhores quartos em Playa del Carmen

Suites Fenicia - Playa del Carmen - Edifício
1
9,1 Excelente (100 avaliações)
R$ 269+
Visão geral
Com excelente localização em Playa del Carmen (na área de Zazil-ha), Suites Fenicia está a 15 minutos de caminhada de Quinta Avenida e de Igreja de Guadalupe. As comodidades presentes incluem balcão de recepção 24 horas, armazenamento para bagagem e um cofre na recepção do hotel. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento sem manobrista (sujeito a cobrança) no local.
Grand Velas Riviera Maya - Playa del Carmen - Edifício
2
9,6 Excelente (1.807 avaliações)
R$ 3404+
Avaliações
10,0 Excelente
Prós: The property was clean and well kept. The views are spectacular.
Contras: There was nothing not to like!
8,8 Excelente
Prós: Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.
Contras: A lot of sea weed in the ocean somewhat spoiled beach experience. The description of the services on booking.com and real offer did not match.
9,6 Excelente
Prós: The service was outstanding
Contras: Nothing
9,7 Excelente
Contras: The sargaso (algae) invading the beach and the ocean, Mosquitos .
10,0 Excelente
Prós: Beautiful surroundings, everything was excellent. Very clean and well maintained.
Contras: None
8,0 Excelente
Prós: pool, food...
10,0 Excelente
Prós: The service and smiling staff were beyond compare! Fast efficient friendly. The food was so delicious and almost too beautiful to eat. Everything was exemplary
Contras: Not one thing I didn't like.
10,0 Excelente
Prós: Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !
Contras: Would have preferred more beach entertainment and possibly a nightly buffet. Would have also liked to see more local entertainment.
8,8 Excelente
Prós: Food was great. Room and accommodations fantastic .
Contras: The ocean at the beach area was rocky and shallow. Need to wear water shoes to go in. Policy on no reserving pool chairs not followed by many guests
The Elements Oceanfront & Beachside Condo Hotel - Playa del Carmen - Edifício
3
8,9 Excelente (105 avaliações)
R$ 1528+
Visão geral Avaliações
Em Playa del Carmen (na área de Luis Donaldo Colosio), The Elements Oceanfront & Beachside Condo Hotel está a 1 minutos de carro de Mamitas Beach Club e a 7 minutos de Quinta Alegría Shopping Mall. As comodidades presentes incluem um business center 24 horas, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
8,8 Excelente
Prós: NIce clean appartment to stay for families with kids or for at least 4 adults. Everything is there - wash mashine, dryer. coffee mashine, TV, internet etc...
Contras: location far from the famous 5th avenue, close to the very last meters of the long beach...which is normally not enjoyable because of seeweeds, boats, fisher families with kids etc.....
9,6 Excelente
Prós: Great option for those who want to escape the huge all-inclusive resorts. Looks like a family condominium, with a private beach just across the street. The room is very big and spacious with a complete kitchen. The place is close to great restaurants and stores. Surely would book it again if we return to Playa del Carmen. Loved it!!!
7,1 Bom
Prós: The staff was great to work with all of them were really nice.
Contras: The seaweed made it smell but you got used to it.
10,0 Excelente
Prós: That flat, the temperature of the pool, the beach, everything was amazing!
Contras: The beach club doesn’t have food.
10,0 Excelente
Prós: Loved this place!! Super clean. Beautiful ocean view. Will definitely be back soon!!
8,3 Excelente
Prós: Miguel is amazing! He was our personal concierge. BRIC does a wonderful job with this type of touch while renting. He was extremely responsive and even on his day off he responded and was able to meet or needs with the excusion request we were inquiring. We will definitely return to either this or another BRIC property!
7,1 Bom
Prós: Localization was perfect and the view
Contras: Very old appliances, low quality dishwasher and washer and dryer, when we arrived apartment was dirty
9,0 Excelente
Prós: Nice apartment, well equipped - everything we needed was there. We appreciate 25l. bottle of drinking water. 2 bathrooms, big, comfortable beds. Nice and big swimming pool, good Jacuzzi. Everything was clean and well maintain. Nice, ocean view from apartment.
Contras: Air conditioning - was a little bit noisy and need to be cleaned
Andaz Mayakoba Resort Riviera Maya - Playa del Carmen - Edifício
4
9,4 Excelente (857 avaliações)
R$ 1801+
Visão geral Avaliações
Com excelente localização em Playa del Carmen, Andaz Mayakoba - a Concept by Hyatt está a 3 minutos de carro de Campo de golfe El Camaleón Mayakoba e a 8 minutos de Quinta Avenida. As comodidades presentes incluem check-out expresso, jornais de cortesia no saguão e serviço de lavanderia e lavagem a seco. Este resort tem 5 salas de reunião disponíveis para eventos. Os hóspedes podem utilizar serviço de traslado de/para o aeroporto mediante uma sobretaxa e estacionamento grátis com manobrista está disponível no local.
10,0 Excelente
Prós: Everything was great. The hotel is gorgeous, the staff is really friendly and helpful, they help you to be comfortable on the beach, even bring you fresh water!! They have great activities like paddle board, a ferry ride through the river, yoga on the beach.. the food it’s also very good!! The rooms are very clean and cosy.
Contras: The only problem that we have was a mischarge on the check out, so it’s important to check everything before you pay. After we bring this problem to the staff, it was corrected.
10,0 Excelente
Contras: nothing
5,4 OK
Prós: The check in was great. During the checkout while I was reviewing the invoice before the payment, the employee was giving a strange look and turning his eyes like he was not happy that I’m checking the invoice. It’s unprofessional and really disrespectful
Contras: The checkout and restaurants
7,0 Bom
Contras: very big coompound..
10,0 Excelente
Prós: Very big beautiful green territory around bushes and trees, the hotel provides bikes, nice beach with sofas, different restaurants and bars, nice room) perfect!
9,0 Excelente
Prós: The staff were all so friendly. Breakfast is amazing - great choice. Beautiful location.
Contras: There could have been more games like table tennis & pool /snooker tables in our hotel which we and our children would have enjoyed.

Os melhores hotéis em Playa del Carmen perto de Playa principal de Playa del Carmen

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Royal Hideaway Playacar - Adults only - Playa del Carmen - Edifício
1
9,0 Excelente (1.661 avaliações)
R$ 1511+
Avaliações
8,0 Excelente
Prós: The beach is amazing. The location of the resort allowed us to walk to in-town shopping and restaurants which is different than most all-inclusive resorts. The staff was always pleasant and helpful. Having a concierge assigned to each group of rooms/villa was also a plus (Samuel was our concierge and he was quite good).
Contras: We were frustrated at the lack of availability of dinner reservations for the restaurants. One night we ate quite late because there were no earlier options. There is no buffet option for dinner so it’s either a dinner reservation or room service (I suggest you make dinner reservations prior to your arrival at the resort). Also the resort is a little older than some— but it is quite nicely-maintained so this is not really a strong criticism)
10,0 Excelente
Prós: Perfect location, very beatifull place. Very hospitable staff, good restaraunt Spices. We ll be back)
Contras: Expensive spa. Not enough umbrellas on the beach when its high occupancy in the hotel. And you have to refresh bikes and buy a new basketball ball))
10,0 Excelente
Prós: The rooms were spacious and lovely, the food at all of the restaurants was delicious, great spot by the beach
10,0 Excelente
Prós: Excellent food and good quality drinks
Contras: Nothing
9,6 Excelente
Prós: Great location, service ! Good food)!
10,0 Excelente
Prós: Wonderful staff! Beautiful property immaculately maintained!!