Scenic Hotel Southern Cross

With the exception of one of your staff, the staff were excellent. I use a wheelchair and because the hotel is not all the amenities arew accessable, the staff were very helpful, especially the doorman. However, a dark haired young woman on reception expected me to breakfast alone and away from other conference delegates because the breakfast venue was not accessable for people in wheelchairs. She made me feel embarrassed, undervalued and definitely not included. The poor access for people in wheelchairs.

The staff were very friendly and helpful The hotel itself was quite nice but its location seems to be in the poorer end of town with a long walk to anything that might have been worth seeing in Dunedin?

Good location right in the centre of town. Poor service by reception staff. Casino attached to hotel.