Regency Hotel Miami

No breakfast available. And the bed was hard .!!

A lot .. no I’ve machine. Bathroom no good .no really happy .

The pool and bar area was okay.

I had the worst experience I’ve ever had at this hotel. My fiancé and I booked our room for 3 nights and on the first day we pulled the blankets back and found actual animal feces! We were puzzled and disgusted, my fiancé mentioned he saw the balcony door cracked when we came in. Immediately went to complain and housekeeping looked at the room and told us there were animal footprints all under the sheets.. the staff then wouldn’t switch our room and made us stay the night claiming they didn’t have the authority to switch us. The next day we spoke with the manager who acted like he didn’t really believe us even though we had pictures. He said he’d upgrade our room but would not give any type of refund to us for keeping us in that nasty room. The only upgrade to the room was an additional sofa and a table, I preferred a partial refund to this. Won’t be staying here ever again and I advise others to do the same.

I liked the Shuttle Service to the Hotel.

I did not like the LONG line at the Waffle Maker):

the location is ok

the hotel is too old, and it is not worthy for the money at all. I haven't seen old hotel like this for years, very disappointed.

Pros: air condition, bathroom clean, great shower head and shuttle bus ($10pp) to cruise line.

The hotel is said currently UNDER CONSTRUCTION the junior suite with the king size bed did not look anything like website the photos. At the price of $191 per night breakfast was supposed to be included, however it was NOT! buffet at $13.99 point person is mainly fruit and pastries. There are additional charges for everything else on the menu. There were no face cloths, hand towels or shower caps in the bathroom. Stair wells and emergency exits are questionable. Toilet requires multiple flushes; hot water was ridiculously too hot and there were multiple fire alarms during the 1-night stay. Electrical outlets do not hold cords/ phone chargers. Elevator states room keys are required to gain access to floors. It's only for show, everyone has access to elevators and floors. This is a security issue. Bedding and pillow case contained stains. Vending machines and ice makers are not on each floor as noted on elevator legend. Also, vending machines did not contain water or drinks upon arrival. Restroom sign in lobby directed you to an employee only door. There are no restrooms in the lobby. Visitors must walk through a maze in the pool area to find a dank two stall restroom. Pool tiles are popping up as you walk. Tripped on a few....