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Pointe Hilton Squaw Peak Resort

7677 North 16th Street, Phoenix, AZ 85020, Estados Unidos

+1 602 997 2626

R$ 594+

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Pointe Hilton Squaw Peak Resort - Phoenix - Edifício

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Pointe Hilton Squaw Peak Resort - Phoenix - Quarto

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Pointe Hilton Squaw Peak Resort - Phoenix - Golfe

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Avaliação geral

8.1/10 Excelente

Baseado em 1.602 avaliações

Avaliações em destaque

Localização

9,0
Serviço

8,4
Restaurante

5,7
Limpeza

5,5

Bom saber

O hotel dispõe de áreas agradáveis
Atendimento acolhedor

Próximo a

Sobre

Pointe Hilton Squaw Peak Resort fica a 15 minutos de carro de Phoenix Convention Center and Venues.Desfrute de massagens com pedras quentes, bandagem corporal ou aromaterapia; Hole-in-the-Wall, um dos 3 restaurantes, serve culinária americana e abre para café da manhã, almoço e jantar.Este resort elegante oferece 8 piscinas externas e um parque aquático, além de quartos com detalhes atenciosos, como docks para iPod, produtos de toalete de grife e colchões com pillowtop com roupas de cama premium.

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Comodidades

Avaliações de hóspedes

Todas as avaliações
Casais
Famílias
Negócios
Individuais

Avaliação geral

Baseado em 1.602 avaliações

Localização

9.0 "Local maravilhoso."

10.0 "100% gostaram dos bares e restaurantes nas proximidades."

9.0 "90% gostaram da proximidade dos locais para fazer compras."

7.0 "Ótimo estacionamento, segundo 70%."

8.6 "Fácil de chegar de carro, segundo 86%."

10.0 "Fácil acesso ao aeroporto, segundo 100%."

10.0 "Fácil acesso ao centro da cidade , segundo 100%."
Serviço

8.4 "O atendimento é muito bom."

9.4 "94% acharam a equipe muito simpática."

7.2 "72% afirmaram que a equipe da recepção era ótima."

8.7 "87% disseram que a equipe de recreação era ótima."

9.6 "96% disseram que o serviço de concierge foi incrível."

10.0 "Excelente creche, segundo a opinião de 100%."
Piscina

8.3 "A piscina é boa."
Café da manhã

6.7 "O café da manhã é ruim."

6.7 "O preço do café da manhã era razoável, segundo 67%."
Conforto

6.2 "Conforto mediano."

6.4 "Apenas 64% afirmaram que os quartos eram suficientemente grandes."

6.3 "As camas foram consideradas aceitáveis por 63%."

6.4 "Para 64%, o nível de ruído era aceitável."

6.3 "63% consideraram que o banheiro era espaçoso o suficiente."
Restaurante

5.7 "A comida é mediana."

5.3 "Apenas 53% ficaram satisfeitos com o menu."
Limpeza

5.5 "Limpeza mediana."

5.3 "Apenas 53% afirmaram que os quartos estavam suficientemente limpos."

6.4 "64% consideraram que a limpeza do hotel era mediana."
Custo Benefício

4.6 "Custo-benefício abaixo da média."

1.9 "O preço era muito alto para 81%."
Atmosfera

3.6 "A atmosfera não era boa."

1.4 "86% criticaram a falta de estilo do hotel."
Internet

3.3 "A internet é fraca."

1.5 "85% disseram que a qualidade do Wi-Fi era ruim."

Ver todas as categorias de avaliações

Avaliação geral

Baseado em 416 avaliações

Localização

9.1 "Local maravilhoso."
Piscina

8.5 "A piscina é boa."
Serviço

8.3 "O atendimento é muito bom."

9.3 "93% acharam a equipe muito simpática."

7.4 "74% afirmaram que a equipe da recepção era ótima."
Comodidades

6.9 "Comodidades medianas."

6.2 "62% acharam o prédio razoável."
Café da manhã

6.7 "O café da manhã é ruim."
Conforto

6.0 "Conforto mediano."

6.3 "As camas foram consideradas aceitáveis por 63%."

6.1 "Apenas 61% afirmaram que os quartos eram suficientemente grandes."

6.4 "Para 64%, o nível de ruído era aceitável."
Limpeza

5.6 "Limpeza mediana."

5.6 "Apenas 56% afirmaram que os quartos estavam suficientemente limpos."
Restaurante

5.6 "A comida é mediana."
Custo Benefício

4.9 "Custo-benefício abaixo da média."
Atmosfera

3.3 "A atmosfera não era boa."

1.3 "87% criticaram a falta de estilo do hotel."

Ver todas as categorias de avaliações

Avaliação geral

Baseado em 1.121 avaliações

Localização

8.8 "A localização é muito boa."

10.0 "100% gostaram dos bares e restaurantes nas proximidades."
Serviço

8.3 "O atendimento é muito bom."

9.4 "94% acharam a equipe muito simpática."

8.9 "89% disseram que a equipe de recreação era ótima."
Piscina

8.2 "A piscina é boa."
Café da manhã

6.4 "O café da manhã é ruim."
Conforto

6.0 "Conforto mediano."

6.5 "Apenas 65% afirmaram que os quartos eram suficientemente grandes."

6.3 "As camas foram consideradas aceitáveis por 63%."

6.0 "Para 60%, o nível de ruído era aceitável."
Restaurante

5.6 "A comida é mediana."
Quarto

5.5 "Os quartos são razoáveis."

6.5 "Apenas 65% afirmaram que os quartos eram suficientemente grandes."

6.3 "As camas foram consideradas aceitáveis por 63%."

5.1 "Apenas 51% afirmaram que os quartos estavam suficientemente limpos."

6.1 "61% afirmaram que a vista era razoável."

6.0 "60% acharam que a quitinete era razoável."
Custo Benefício

4.3 "Custo-benefício abaixo da média."

1.6 "O preço era muito alto para 84%."
Atmosfera

3.9 "A atmosfera não era boa."

1.7 "83% criticaram a falta de estilo do hotel."
Internet

2.9 "Conexão de internet muito ruim."

1.2 "88% disseram que a qualidade do Wi-Fi era ruim."

Ver todas as categorias de avaliações

Avaliação geral

Baseado em 32 avaliações

Serviço

8.3 "O atendimento é muito bom."
Quarto

5.0 "Os quartos são razoáveis."

Avaliação geral

Baseado em 32 avaliações

Serviço

8.4 "O atendimento é muito bom."
Conforto

6.1 "Conforto mediano."
Quarto

5.2 "Os quartos são razoáveis."

Tipo de hotel

Golf Hotel

Os hóspedes recomendam este hotel a golfistas.

Hotel para Família

Os hóspedes consideram um ótimo hotel para famílias.

Hotel Clube

Os hóspedes consideram que este é um bom hotel clube.

Bom saber

"O hotel dispõe de áreas agradáveis"

"Atendimento acolhedor"

dados fornecidos por TrustYou

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

10.0

Everything was amazing. How early check out was not the best.

Avaliado em jun 2017

avaliação de KAYAK
7.4

Aging but acceptable property The practice of a mandatory resort fee seems to be a gouging tactic if you don't use the services. Not against this property specifically, just the industry practice. Other than that, a pleasant stay.

Avaliado em jan 2017

avaliação de KAYAK
10.0

I loved the cozy rooms, I get cold very easily so I was able to turn the heat on full blast while being in a SUPER comfy bed. Room service was amazing and very quick and the staff were very nice and helpful.

Avaliado em jan 2017

avaliação de KAYAK
2.0

Easy check in They boast "millions of dollars in recent renovations" but the rooms are just awful. I remember this resort from many years ago, and at the time it was very nice. They have basically let the whole place become run down and have milked it for all the money they can get out of it. It is a run down crappy "resort" now, and should be condemned.

Avaliado em set 2016

avaliação de KAYAK
8.0

I like the location on 16th Street. Nice bars and restaurants close by. Water park was fun. Rooms are a bit dated. Water park was smaller than I was hoping. Not a lot of choices for dining on resort during summer.

Avaliado em jul 2016

avaliação de KAYAK
10.0

It's a nice place, bed was so good Nothing to complain about

Avaliado em jun 2016

avaliação de KAYAK
7.4

Nice rooms for the price, fun waterpark, but the pools were dirty and the pool pavers were blistering hot on our feet.

Avaliado em jun 2016

avaliação de KAYAK
7.7

The pool was great! The pool staff was excellent and always around if you needed anything! We were unable to check in early, so they said they would text us when our room was ready which should have been by 4 because that's the time of check in. Around 4:30 still no text, so we decided to go check ourselves. When I spoke with the woman at the front desk about checking in she said our room was still not ready. Luckily she moved something around and got us into a room, but what if I hadn't gone to the front desk and just waited for a text who knew how long we would have waited. If check in is at 4 then we should have been in a room by that time. Also the housekeeping never came to clean our room on the second day which I found very odd.

Avaliado em jun 2016

avaliação de KAYAK
9.4

The amount of space for the King bedroom suites was very accommodating. There are two separate rooms, a living room area with a pull out bed is great to use if you have additional folks with you or children, and a separate bedroom in case you want more privacy. The staff were very knowledgeable and responsive. I didn't need much assistance, but for the few questions or needs I had, they were quick to aid me. The resort is kept up well. It has stayed up-to-date since my last stay there 20 years ago. I'm happy to see it has been kept in good condition. I went to the spa and the masseuse was incredibly experienced and did an exceptional job. I would highly recommend the spa. There are a few small areas that the resort could improve on: -I noticed it was very difficult reaching hotel staff by phone. I tried every single line (ie Guest Request, Room Service, Front Desk..) just to try to reach someone. This happened to me about 5-6 times within my first 36 hours. They could work on beefing up availability of folks to answer phones. -The spa was fantastic, and one of the showers was very dark, and had one ceiling light which was not in the shower. This made the room dark after pulling the shower curtain. It didn't do justice to the overall appearance to the spa. -Also I would recommend the spa supplying a few creature comforts in the locker room, such as disposable combs for people to use after showers.

Avaliado em jun 2016

avaliação de KAYAK
10.0

This place is beautiful. The grounds and buildings are recently remodeled and they are very clean. The room had a lot of space. Parking was great, and the resort fee was actually worth it for once. They give you a lot for the $24 a night fee, I had no complaints.

Avaliado em fev 2016

avaliação de KAYAK
4.0

Dated

Avaliado em jan 2016

avaliação de KAYAK
3.1

Nothing Hvac was loud. Tv had cords and boxes hanging out the side. Guests ran around screaming and play until 11pm

Avaliado em out 2015

avaliação de KAYAK
6.5

The hotel was very kid friendly and beautiful. The river ranch was a blast. Our room was large with a great view. Our room was dirty. It didn't look like the bath tub had been cleaned at all. I had to rinse several hairs down the drain before I could even shower my kids. The carpet was absolutely terrible which became extremely noticeable once my 10 month old started crawling on it. The service was ok some of the staff was super friendly and helpful others were almost rude. All of that being said, I would still stay here again with high hopes of the room being a little cleaner.

Avaliado em jun 2015

avaliação de KAYAK
5.7

The beds were comfortable. Front desk personnel were friendly and very helpful. The rooms are comfortable but a bit outdated. There was some confusion about my bill, but it was quickly cleared up. Overall the hotel was nice, but a bit dated though the amenities were lacking. Pool was gross - they didn't bother to skim it over 4 days if was there and there were tons of dead bugs including bees and a cockroach. Saturday morning they had no towels and weren't even trying to fix it. Maids entirely blocked the hallway with their carts and didn't bother to move to let us off the elevator. Lazy river is nice when it's not busy, but was very crowded on the weekends.

Avaliado em jun 2015

avaliação de KAYAK
10.0

We loved the many options of pools. Also, this was the best exercise facility ever! The staff were also very helpful and friendly.

Avaliado em jul 2014

avaliação de KAYAK
9.0

I was allowed to check in early. The room was nice. I did not know there was a resort fee, not surprised but did not know. The cardio in the fitness center was good. More weights and pin loaded machines are needed. It could also use a Jacuzzi. One pool in the resort should be designated adult only.

Avaliado em jun 2014

avaliação de KAYAK
4.0

The efficiency of how the rooms were cleaned. For the cost the facilities were very dated.

Avaliado em mar 2014

avaliação de KAYAK

10.0

Everything was amazing. How early check out was not the best.

Avaliado em jun 2017

avaliação de KAYAK
10.0

I loved the cozy rooms, I get cold very easily so I was able to turn the heat on full blast while being in a SUPER comfy bed. Room service was amazing and very quick and the staff were very nice and helpful.

Avaliado em jan 2017

avaliação de KAYAK
8.0

I like the location on 16th Street. Nice bars and restaurants close by. Water park was fun. Rooms are a bit dated. Water park was smaller than I was hoping. Not a lot of choices for dining on resort during summer.

Avaliado em jul 2016

avaliação de KAYAK
10.0

It's a nice place, bed was so good Nothing to complain about

Avaliado em jun 2016

avaliação de KAYAK
9.4

The amount of space for the King bedroom suites was very accommodating. There are two separate rooms, a living room area with a pull out bed is great to use if you have additional folks with you or children, and a separate bedroom in case you want more privacy. The staff were very knowledgeable and responsive. I didn't need much assistance, but for the few questions or needs I had, they were quick to aid me. The resort is kept up well. It has stayed up-to-date since my last stay there 20 years ago. I'm happy to see it has been kept in good condition. I went to the spa and the masseuse was incredibly experienced and did an exceptional job. I would highly recommend the spa. There are a few small areas that the resort could improve on: -I noticed it was very difficult reaching hotel staff by phone. I tried every single line (ie Guest Request, Room Service, Front Desk..) just to try to reach someone. This happened to me about 5-6 times within my first 36 hours. They could work on beefing up availability of folks to answer phones. -The spa was fantastic, and one of the showers was very dark, and had one ceiling light which was not in the shower. This made the room dark after pulling the shower curtain. It didn't do justice to the overall appearance to the spa. -Also I would recommend the spa supplying a few creature comforts in the locker room, such as disposable combs for people to use after showers.

Avaliado em jun 2016

avaliação de KAYAK
10.0

This place is beautiful. The grounds and buildings are recently remodeled and they are very clean. The room had a lot of space. Parking was great, and the resort fee was actually worth it for once. They give you a lot for the $24 a night fee, I had no complaints.

Avaliado em fev 2016

avaliação de KAYAK
10.0

We loved the many options of pools. Also, this was the best exercise facility ever! The staff were also very helpful and friendly.

Avaliado em jul 2014

avaliação de KAYAK
9.0

I was allowed to check in early. The room was nice. I did not know there was a resort fee, not surprised but did not know. The cardio in the fitness center was good. More weights and pin loaded machines are needed. It could also use a Jacuzzi. One pool in the resort should be designated adult only.

Avaliado em jun 2014

avaliação de KAYAK

7.4

Aging but acceptable property The practice of a mandatory resort fee seems to be a gouging tactic if you don't use the services. Not against this property specifically, just the industry practice. Other than that, a pleasant stay.

Avaliado em jan 2017

avaliação de KAYAK
7.4

Nice rooms for the price, fun waterpark, but the pools were dirty and the pool pavers were blistering hot on our feet.

Avaliado em jun 2016

avaliação de KAYAK
7.7

The pool was great! The pool staff was excellent and always around if you needed anything! We were unable to check in early, so they said they would text us when our room was ready which should have been by 4 because that's the time of check in. Around 4:30 still no text, so we decided to go check ourselves. When I spoke with the woman at the front desk about checking in she said our room was still not ready. Luckily she moved something around and got us into a room, but what if I hadn't gone to the front desk and just waited for a text who knew how long we would have waited. If check in is at 4 then we should have been in a room by that time. Also the housekeeping never came to clean our room on the second day which I found very odd.

Avaliado em jun 2016

avaliação de KAYAK

2.0

Easy check in They boast "millions of dollars in recent renovations" but the rooms are just awful. I remember this resort from many years ago, and at the time it was very nice. They have basically let the whole place become run down and have milked it for all the money they can get out of it. It is a run down crappy "resort" now, and should be condemned.

Avaliado em set 2016

avaliação de KAYAK
4.0

Dated

Avaliado em jan 2016

avaliação de KAYAK
3.1

Nothing Hvac was loud. Tv had cords and boxes hanging out the side. Guests ran around screaming and play until 11pm

Avaliado em out 2015

avaliação de KAYAK
6.5

The hotel was very kid friendly and beautiful. The river ranch was a blast. Our room was large with a great view. Our room was dirty. It didn't look like the bath tub had been cleaned at all. I had to rinse several hairs down the drain before I could even shower my kids. The carpet was absolutely terrible which became extremely noticeable once my 10 month old started crawling on it. The service was ok some of the staff was super friendly and helpful others were almost rude. All of that being said, I would still stay here again with high hopes of the room being a little cleaner.

Avaliado em jun 2015

avaliação de KAYAK
5.7

The beds were comfortable. Front desk personnel were friendly and very helpful. The rooms are comfortable but a bit outdated. There was some confusion about my bill, but it was quickly cleared up. Overall the hotel was nice, but a bit dated though the amenities were lacking. Pool was gross - they didn't bother to skim it over 4 days if was there and there were tons of dead bugs including bees and a cockroach. Saturday morning they had no towels and weren't even trying to fix it. Maids entirely blocked the hallway with their carts and didn't bother to move to let us off the elevator. Lazy river is nice when it's not busy, but was very crowded on the weekends.

Avaliado em jun 2015

avaliação de KAYAK
4.0

The efficiency of how the rooms were cleaned. For the cost the facilities were very dated.

Avaliado em mar 2014

avaliação de KAYAK

Fotos

Pointe Hilton Squaw Peak Resort - Phoenix - Quarto

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1/50

Pointe Hilton Squaw Peak Resort - Phoenix - Sala de conferências

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de estar

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Pointe Hilton Squaw Peak Resort - Phoenix - Piscina

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Pointe Hilton Squaw Peak Resort - Phoenix - Golfe

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5/50

Pointe Hilton Squaw Peak Resort - Phoenix - Sala de estar

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Pointe Hilton Squaw Peak Resort - Phoenix - Edifício

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de estar

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Pointe Hilton Squaw Peak Resort - Phoenix - Quarto

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9/50

Pointe Hilton Squaw Peak Resort - Phoenix - Edifício

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Pointe Hilton Squaw Peak Resort - Phoenix - Piscina

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Pointe Hilton Squaw Peak Resort - Phoenix - Edifício

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Pointe Hilton Squaw Peak Resort - Phoenix - Piscina

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Pointe Hilton Squaw Peak Resort - Phoenix - Edifício

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Pointe Hilton Squaw Peak Resort - Phoenix - Spa

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Pointe Hilton Squaw Peak Resort - Phoenix - Lobby

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de conferências

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de estar

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Pointe Hilton Squaw Peak Resort - Phoenix - Restaurante

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de conferências

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Pointe Hilton Squaw Peak Resort - Phoenix - Pátio

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Pointe Hilton Squaw Peak Resort - Phoenix - Restaurante

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de conferências

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de estar

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de estar

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Pointe Hilton Squaw Peak Resort - Phoenix - Restaurante

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26/50

Pointe Hilton Squaw Peak Resort - Phoenix - Quarto

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27/50

Pointe Hilton Squaw Peak Resort - Phoenix - Spa

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Pointe Hilton Squaw Peak Resort - Phoenix - Academia

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Pointe Hilton Squaw Peak Resort - Phoenix - Atrações

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Pointe Hilton Squaw Peak Resort - Phoenix - Banheiro

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Pointe Hilton Squaw Peak Resort - Phoenix - Vista externa

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Pointe Hilton Squaw Peak Resort - Phoenix - Quarto

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Pointe Hilton Squaw Peak Resort - Phoenix - Recepção

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Pointe Hilton Squaw Peak Resort - Phoenix - Business center

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de conferências

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Pointe Hilton Squaw Peak Resort - Phoenix - Quarto

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Pointe Hilton Squaw Peak Resort - Phoenix - Quarto

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Pointe Hilton Squaw Peak Resort - Phoenix - Vista externa

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Pointe Hilton Squaw Peak Resort - Phoenix - Edifício

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40/50

Pointe Hilton Squaw Peak Resort - Phoenix - Piscina

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41/50

Pointe Hilton Squaw Peak Resort - Phoenix - Quarto

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de conferências

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Pointe Hilton Squaw Peak Resort - Phoenix - Piscina

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Pointe Hilton Squaw Peak Resort - Phoenix - Sala de conferências

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Pointe Hilton Squaw Peak Resort - Phoenix - Quarto

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46/50

Pointe Hilton Squaw Peak Resort - Phoenix - Sala de conferências

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Pointe Hilton Squaw Peak Resort - Phoenix - Quarto

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48/50

Pointe Hilton Squaw Peak Resort - Phoenix - Restaurante

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49/50

Pointe Hilton Squaw Peak Resort - Phoenix - Bar

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50/50

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