Novum Hotel Holstenwall Hamburg Neustadt

Prós: Staff were friendly.

Contras: No kettle in room. Breakfast was very basic.

Prós: Location is good!

Contras: Room was very small!

Prós: The breakfast was good.

Contras: Only vending machines for refreshments. Only sparkling bottled water in the room no still water. Which was 4 Euros

Prós: I liked that staff was friendly and everything was well organized.

Contras: Bathroom wasn´t clean at all. Breakfast was without bacon what was odd for me, but everything else at mornings buffet was top class.

Prós: It was clean and quiet. I think it was good value for the money.

Contras: Rather simple hotel wich could have better beds. The breakfast was poor, not bad (except for the coffee, wich was horrible) but could definetly offer better variety and service.

Prós: Very friendly staff but seeemed to be a little over-worked. Nice breakfast. Nice clean room.

Contras: When we arrived 7 drunk men entered the elevator (meant for 4 people max) at the same time and got stuck in there because of the exessive wieght. That broke the elevator and we had to walk up 4 ...