Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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8.2 "A localização é muito boa."7.5 "75%
gostaram da proximidade da praia ." 9.8 "98%gostaram da proximidade dos locais para fazer compras ." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." 8.5 "85%gostaram da proximidade com pontos turísticos ." 9.3 "Fácil de chegar de carro , segundo 93%." -
8.0 "A piscina é boa."
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7.9 "A praia é boa."10.0 "100%
consideraram que a praia estava limpa ." -
7.2 "O atendimento é bom."8.2 "82% acharam
a equipe muito simpática ." 8.9 "89% ficaramsatisfeitos com o serviço de traslado ." 7.1 "71% disseram que aequipe de recreação era ótima ." -
6.6 "Os quartos são razoáveis."6.2 "
As camas foram consideradas aceitáveis por 62%." 6.0 "60% consideraram que ominibar era razoável ." -
5.8 "A comida é mediana."5.7 "Apenas 57% ficaram
satisfeitos com o menu ." 6.9 "Sobremesas razoáveis , segundo 69%." -
5.5 "O bar é razoável."5.0 "
Bebidas alcoólicas razoáveis , segundo 50%." 5.0 "O atendimento no bar era razoável , segundo 50%." -
4.9 "O café da manhã é abaixo da média."0.5 "95% disseram que o
café da manhã era muito caro ." -
3.6 "Custo-benefício abaixo da média."1.3 "O
preço era muito alto para 87%." 0.5 "95% disseram que ocafé da manhã era muito caro ." -
2.9 "Conexão de internet muito ruim."2.1 "79% disseram que a
qualidade do Wi-Fi era ruim ."
Avaliação geral
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8.0 "A localização é muito boa."7.3 "73%
gostaram da proximidade da praia ." -
7.9 "Boa piscina."
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7.6 "A praia é boa."
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7.1 "O atendimento é bom."8.1 "81% acharam
a equipe muito simpática ." 7.0 "70% acharamo atendimento muito profissional ." 8.6 "86% ficaramsatisfeitos com o serviço de traslado ." 7.3 "Ótimo atendimento na praia/piscina , segundo 73%." -
6.2 "Os quartos são razoáveis."5.8 "
As camas foram consideradas aceitáveis por 58%." -
5.8 "A comida é mediana."
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5.5 "O bar é razoável."
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5.4 "Limpeza mediana."6.8 "68% consideraram que a
limpeza do hotel era mediana ." 5.6 "56% consideraram apiscina limpa ." -
4.0 "Custo-benefício abaixo da média."1.3 "O
preço era muito alto para 87%." 0.8 "92% disseram que ocafé da manhã era muito caro ." -
3.1 "Conexão de internet muito ruim."2.0 "80% disseram que a
qualidade do Wi-Fi era ruim ."
Avaliação geral
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8.2 "A localização é muito boa."7.4 "74%
gostaram da proximidade da praia ." 9.9 "99%gostaram da proximidade dos locais para fazer compras ." -
7.9 "A praia é boa."
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7.8 "Boa piscina."
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7.1 "Os quartos são bons."9.4 "94% consideraram que
os quartos eram espaçosos ." 9.0 "90% acharama vista era agradável ." 8.9 "89%gostaram da varanda ." 8.9 "89% gostaram dobanheiro espaçoso ." -
6.0 "O atendimento é razoável."6.8 "68% consideraram que
o atendimento na praia/piscina era razoável ." 6.3 "63% acharamo atendimento profissional ." 6.4 "64% disseram que aequipe de recreação era ok ." -
5.5 "O bar é razoável."
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4.9 "A comida foi uma decepção."1.0 "O
preço era muito alto para 90%." -
4.3 "O café da manhã é abaixo da média."0.4 "96% disseram que o
café da manhã era muito caro ." -
3.2 "Conexão de internet muito ruim."2.5 "75% disseram que a
qualidade do Wi-Fi era ruim ." -
3.1 "Péssimo custo-benefício."1.0 "O
preço era muito alto para 90%." 0.4 "96% disseram que ocafé da manhã era muito caro ."
Avaliação geral
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7.5 "A localização é boa."
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7.0 "O atendimento é bom."
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6.4 "Comodidades medianas."6.0 "60% acharam o
prédio razoável ." -
6.2 "Os quartos são razoáveis."
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5.5 "A comida é mediana."
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3.8 "Custo-benefício abaixo da média."
Avaliação geral
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8.2 "A localização é muito boa."
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8.0 "A piscina é boa."
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7.4 "O atendimento é bom."8.5 "85% acharam
a equipe muito simpática ." -
6.7 "Os quartos são razoáveis."5.0 "Apenas 50% consideraram que a
mobília era funcional ." -
6.4 "Comodidades medianas."5.8 "58% acharam o
prédio razoável ." -
6.1 "A atmosfera era decente."
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5.9 "A comida é mediana."
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3.2 "Péssimo custo-benefício."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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6.2avaliação de
Why are there extra charges to use the facilities that have no way for you to "opt out". Do tell me the room rate is 175/night and then add $60 to use the pool, beach.
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10.0avaliação de
My daughters and I come every year to Naples and stay at Naples Grande. The rooms are spacious and clean. The staff is friendly. The location is great. It's just a short walk (or ride - transportation provided) to the beach. Ten minutes to 5th Avenue for great dining and 20 minutes to Miromar Outlets for off-price shopping. We always have a wonderful time.
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10.0avaliação de
From start to finish the Naples Grande Resort provided an excellent experience for our whole family. The staff was always friendly and helpful, the rooms are beautiful and the pool is great for kids and adults.
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8.0avaliação de
Convenient to everything Never could get a chair at either pools or beach
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6.2avaliação de
Staff extremely helpful Good location Nice tram ride to beach Too strict about not using drink tickets on certain drinks. Have a baby and wasn't allowed to use them for room service when we ordered dinner or cappuccino at breakfast. Couldn't always go to a hotel bar with baby. Water slide at pool not working for over two days. Elevator from pool down to beach not working. Need for baby stroller. Trash cans in room are tiny! Not sufficient for us (couple with a baby). Billing inaccuracies
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10.0avaliação de
I loved the tram to the beach. Driving through that little jungle was feeling being in the paradaise
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8.8avaliação de
Great location. All employees extremely accommodating and polite. Adult only pools in addition to main pool area. Service was generally excellent. Bad experience at the bar. Area not properly staffed for number of guests one Monday evening. Were unable to get ordered food because of chaos. Staff did nothing to control a very noisy group of four who made it impossible to have a quiet drink in a very nice area.
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9.4avaliação de
Nice gulf view, nice pools and relax areas. beautiful trail to the swimming beach, service staffs were very friendly The parking elevator was inconvenience and the sign was little confuse.
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6.5avaliação de
Location Resort fee Parking fees
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10.0avaliação de
VERY nice and helpful staff at the front desk! Everything was very clean, new, and nice Pools were nice - I liked having the option of the adults only. Waterslide was fun! Loved the option of the golf cart ride down to beach. Wasn't a bad walk (.6 mile) but a ride was nice as well. Overall one of the nicest hotels I've stayed at - can't wait to go back someday Nothing! Didn't like that we had to leave
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9.7avaliação de
Friendly staff. Close to beach. Clean rooms.Close to great places. Not knowing we had to pay to park. Having to pay to park. Not knowing what our use fees were paying for. Having to pay for shade on the beach.
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9.4avaliação de
Although this was our first time here, and we were only there for one night, we were greatly impressed! The staff was great from start to finish. The room was beautiful and we were only a quick ride to the beach. The beach staff were great as well. Bradley was very helpful and friendly. I couldn't think of anything not to like!
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9.4avaliação de
The hotel room & pool was great. The long wait for the tram & you had to pay to park @ the hotel.
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6.8avaliação de
The beach was very nice, had to take a tram to go to it or walk thru Mangrove swamp. The pool was very nice except for very cold water on certain days.Staff was very helpful and asked about any concerns while we were there and attended to any issues quickly. We realized this was a resort but an umbrella for the beach cost $20.00. Food prices were very high compared to off premises restaurants. We were never informed that the hotel was being remodeled and areas were roped off and hotel rooms which had already been upgraded would have cost and additional $25.00 per day. The adult pool was closed and only the family area was available.
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10.0avaliação de
My daughters and I come every year to Naples and stay at Naples Grande. The rooms are spacious and clean. The staff is friendly. The location is great. It's just a short walk (or ride - transportation provided) to the beach. Ten minutes to 5th Avenue for great dining and 20 minutes to Miromar Outlets for off-price shopping. We always have a wonderful time.
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10.0avaliação de
From start to finish the Naples Grande Resort provided an excellent experience for our whole family. The staff was always friendly and helpful, the rooms are beautiful and the pool is great for kids and adults.
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8.0avaliação de
Convenient to everything Never could get a chair at either pools or beach
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10.0avaliação de
I loved the tram to the beach. Driving through that little jungle was feeling being in the paradaise
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8.8avaliação de
Great location. All employees extremely accommodating and polite. Adult only pools in addition to main pool area. Service was generally excellent. Bad experience at the bar. Area not properly staffed for number of guests one Monday evening. Were unable to get ordered food because of chaos. Staff did nothing to control a very noisy group of four who made it impossible to have a quiet drink in a very nice area.
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9.4avaliação de
Nice gulf view, nice pools and relax areas. beautiful trail to the swimming beach, service staffs were very friendly The parking elevator was inconvenience and the sign was little confuse.
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10.0avaliação de
VERY nice and helpful staff at the front desk! Everything was very clean, new, and nice Pools were nice - I liked having the option of the adults only. Waterslide was fun! Loved the option of the golf cart ride down to beach. Wasn't a bad walk (.6 mile) but a ride was nice as well. Overall one of the nicest hotels I've stayed at - can't wait to go back someday Nothing! Didn't like that we had to leave
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9.7avaliação de
Friendly staff. Close to beach. Clean rooms.Close to great places. Not knowing we had to pay to park. Having to pay to park. Not knowing what our use fees were paying for. Having to pay for shade on the beach.
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9.4avaliação de
Although this was our first time here, and we were only there for one night, we were greatly impressed! The staff was great from start to finish. The room was beautiful and we were only a quick ride to the beach. The beach staff were great as well. Bradley was very helpful and friendly. I couldn't think of anything not to like!
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9.4avaliação de
The hotel room & pool was great. The long wait for the tram & you had to pay to park @ the hotel.
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6.2avaliação de
Why are there extra charges to use the facilities that have no way for you to "opt out". Do tell me the room rate is 175/night and then add $60 to use the pool, beach.
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6.2avaliação de
Staff extremely helpful Good location Nice tram ride to beach Too strict about not using drink tickets on certain drinks. Have a baby and wasn't allowed to use them for room service when we ordered dinner or cappuccino at breakfast. Couldn't always go to a hotel bar with baby. Water slide at pool not working for over two days. Elevator from pool down to beach not working. Need for baby stroller. Trash cans in room are tiny! Not sufficient for us (couple with a baby). Billing inaccuracies
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6.5avaliação de
Location Resort fee Parking fees
