Hotéis em Nice

Large spacious room, robes, slippers, fabulous bath

There was no blackout curtain... Luckily I brought an eye mask!

staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk

The receptionists were very friendly and helpful. Room was tidy and clean, with good facilities (coffee, ironing). It was good to have jalousie, you can sleep til midday :)

There was no free internet access. Parking-lot is extremely small and quite expensive.The interior needs an update. Bubble bath was not working. The swimming-pool was a little bit disappointing.

The reception staff were very helpful, the room was comfortable and rooftop sunbathing in October was welcome.

One particular member of bar staff was surly and obstructive.

Well appointed for conferences at the Acropolis Conference Centre.

Breakfast room small when outside area can't be used in the winter.

The staff were helpful and assisted me with directions and advice on getting around Nice.

The breakfast is quite poor. The breakfast room is inadequate.

Great staff. Very helpfull.

Strange smell in hallway outside the room.

Third visit to this hotel, very good value for money....better than many 4 star in Nice. Close to trams/trains and easy walking to Old Nice......

Location

Room size

we were given room 401. We liked it because it was a renovated room with a view of the sea. The bed was very good. Towels were good and the supplies (soap, shower cap, body cream etc...) in the toilet were good.

Staff was really friendly

Renovated rooms on the 5th floor are fabulous, soundproofing is great. Location is excellent, staff is well trained and friendly.

Great location -

Staff not always very helpful. One staff member in particular had a very poor command of English and was unable to give simple directions or answer basic questions.

Location, and the room layout

My room was super noisy as it didn't have curtains. Couldn't sleep all night due to people partying outside. Came back to see my card being charged again for the stay even though I have already prepaid. Am disputing this with my credit card company right now.

I didn't stay there

Their policy of no refunds despite the fact that I tried to cancel the reservation more than 6 months before the scheduled arrival date

The hotel is in a good location for sightseeing, the staff are friendly and helpful. It would be nice, if they turned on the heating when it is only 8 degrees in Nice.....

Great location, very close to the Messena Place and the old town. Restaurants close by. Rooms are a decent size as far as French hotels go and for once the air conditioning actually worked. Staff spoke English and were helpful.

We were only at the hotel for a quick overnight stay and didn't arrive until 9:30 pm so we didnt spend a long time in the hotel. Had breakfast in a cafe in the market.

The availability and efficiency of the staff. The quality of the infra-structure, atmosphere of the hotel and its location.

The room bathroom could be equipped with more towel hangers. During breakfast it would be best if the service staff would not start cleaning the room (washing the chairs, etc.) while people are finishing their meal. It disturbs a bit the breakfast experience.

The location to the shopping district.

I think the decor and carpeting could be updated.

best price in offpeak season.

The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice.

The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.

Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access.

The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.

Very lovely beautiful hotel. nice terrase and 5 min nto the beach, the beach is elegant and relaxing.

Excellent service, modern design and very comfortable beds.

The design of the rooms looked impressive however was not always 100% practical. There is limited privacy whilst using the bathroom and it's quite noisy so difficult not to wake a friend / partner when using bathroom at night. Also a shelf positioned on top of sink makes it very hard to wash your face without hitting your head!

The location was perfect, right around the corner of the mainshopping street. Rooms were very French romantic, though could do with some polishing. Normal price is 200 a night, via booking only 60.

close to train station, reasonable price, walkable distance to many sight-seeing points...

cramped washrooms...

A spacious bedroom & bathroom

A little strange there was not shower curtain or door in the bathroom

Interior and seaview, helpful receptionist

Poor breakfast, leaking ceiling

Room and sea view was excellent.

Both the breakfast outside seating and to a lesser extend the roof top restaurant were extremely unhealthy. the breakfast outside area has many dozens of pigeons everywhere, tables, sunbrellas and outer walls were full of pigeons.

Overall nice hotel, very good facilities and friendly staff

The colours of the furniture in my room at 3rd floor was not very pleasant, the floor of the bathroom was with noizy tiles and the air conditioned had no functioned properly

The staff were very pleasant and helpful, breakfasts were good and breakfast staff were excellent, they couldn't do too much for you. Rooms were clean. Ideal for shopping and business alike.

Sparse room amenities. Poor decor in bathroom

Staff were helpful and polite. Breakfast was very good. Beds were comfortable. Availability of computer in the lobby for internet use was very helpful for re-booking flights and trains given the train/plane cancellations caused by the strikes. Meant we didnt have to go out and search for an internet cafe to access the net. Not everyone carries a laptop/ I pad with them so having a computer to access on site was very useful!

The superior rooms were clean and comfortable but small. Could possibly be improved in terms of being re-decorated. Re decorating would render the rooms I stayed in more asthetically pleasing. Also sometimes the rooms were too warm at night. Air conditioning is too noisy when its put on as is leaving a window open. This is a general problem with most hotels, not just the Mercure!

large rooms, enough space and clean

nothing

the location is strategic, good set-up, excellent breakfast offer. we had pleasant stay there. definitely a serious consideration whenever we visit Nice again in the future

clean, comfortable beds, friendly and helpful staff, excellent location

it's amaizing, in the middel of the center of Nice,the best staff and the prise is very good for that location.

Seaview rooms are great, exactly in front of the sea and with a modern furniture.

good staff

bedroom quite dark on second floor

Perfect location. Dedicated staff.

The bed was really uncomfortable. It was the only and major disadvantage of the hotel.

Location

Very small bedroom. Bed too soft. Breakfast had few choices

You step out of the hotel and to the left is the beach. To the right is the old town and the tram that's a couple stops from the train station. Breakfast was good and the wifi was fast and free. Not much to complain about.

Location and room 502 with sea view

it is old and needs a new makeup

Our room was upgraded for no extra cost

I missed the possibility to make tea or coffee in the room

i liked the location which is in the heart of the city, close from the old town, shopping area, resturants and cafe, as well as the beach and massena square.

Great location, good reputation. Front desk staff and lounge area very nice/helpful.

Knowing this is in a very sexy, happening area, the hotel gets plenty of use, so the tiny details are slightly overlooked. Poor av connection, room more basic than stylized, housekeeping and staff 'a bit' inconvenient or noisy, but overall, good for where the location is. Good experience, not fantastic. Also, wifi should be standard. In-room ethernet (cat5) hookup (iPad, iPhone - won't work), and had to go to lobby, where wifi had to be purchased. Should be amenity. Could connect to McDonalds, which isn't the way to go (or shouldn't be)

the location and the friendliness of the room staff (ONLY the room staff, NOT the reception)

reception staff friendliness and time to act very poor, pool poor

great bathroom with bidet, double wash basin, shower and bath and black marble like tiles - felt like a star!! fantastic matress and linnen as well

The location is very good in the centre of Nice. Lots of shops and restraurants nearby. Close to public transport. Free wifi was very good. Staff were friendly. Could leave our luggage until we left at night.

The room we stayed in was small. The bathroom was very small with the sink almost above the toilet. Would be very hard to use for a bigger person. Our sink was blocked and didn't get fixed while we were there.

The Hotel is very old , and should have been fixed at bit.

Hotel is well located with professional staff

Bathroom facilities are not satisfactory.

Wonderful included breakfast, very clean room (although small, as others have said). Location is a bit away from all the big attractions, but a large metro stop is next to the hotel so it was still very convenient.

Location is a bit out of the way - but the metro stop makes it very easy to reach all the attractions. Small rooms.

The location of the hotel was great for walking around the city. Lots of restaurants close by and the waterfront was just down the road.

Location, cleanliness, service staff

Hotel was great! Right off the beach, we had sea view. Rooftop pool was nice..

Great location by the sea front and near the old town. Clean. Friendly and helpful staff.

Location!

Staff were efficient and most helpful Elevator Ample breakfast items Residential location Walking distance to most areas of interest Lounge/bar/patio

I had a room that overlooked the current underground metro construction. On weekends, no issue with noise; however, not the case during the week. This construction will continue for another two years. Either way, it's an unsightly view. The room safe was very small and I needed to request the lock from the front desk, which seemed a bit odd. Considering the construction, the rates are a bit high.

Staff was very helpful and charming, location was convenient and within walking distance to everything

Hotel itself was outdated, shabby, and not at all like the pictures advertised on website.