Magnolia Hotel Houston, a Tribute Portfolio Hotel

Our room was supposed to be ready for check in at 3, but upon arrival at 4:30, our room still wasn’t ready! The first person we came in contact with told us she was sorry the room wasn’t ready, and then the second guy said they didn’t have 500 maids that could clean them all at once. He did comp our breakfast and gave us two free drinks, but we had to wait for a room to come available. Extremely aggravating! The lighting was terrible in the bathroom and I could hardly see to put on my makeup.

Gone downhill

The location is fantastic. The front desk staff was helpful when I checked in. I stayed here years ago and had fallen in love with the hotel... this time, the experience was horrible!!!

No way to get to the valet- lines were even blocking the intersection. Major renovations left all areas ina huge mess. "breakfast" I paid extra for when I made the reservation consisted of cup of fruit and a croissant. So very disappointed in this trip!

Dissatisfied

I wish I would've known about the $100 deposit and $35 parking. I also got charged for touching a bottle of Jack Daniels (FYI don't touch anything at the minibar if you have no intentions on eating or drinking anything). Everything was very overpriced for a mediocre hotel.

I hated how expensive everything was. I wouldn't mind paying so much if I were going to have an excellent experience.

The parking. No complimentary breakfast you still have to pay for parking the rooms didn't have enough light