I-Drive Grand Resort & Suites

You get what you pay for

Prós: I liked that it was cheap and the staff was friendly when you were able to get to them. It was inexpensive, and once you check in, everything was smooth sailing. I don't ask for much from the hotel once I am able to check in, they came by and made the bed and gave us clean towels daily. All in all, it wasn't bad for the price.

Contras: Long lines to check in and the computers were down as well. The hotel charged me and so did the online service provider. I had to call to get them both on the same page, still awaiting refund from one of them. The hotel has hidden charges and $60 security deposit which takes forever to refund.

BEWARE

Contras: This place is so dirty. The rooms were dirty, the toilet had not been flushed, there was pop sticky stuff dripping down the walls. This place is so ghetto

Contras: it's terrible,don't book this one.

NO RESERVATION

Prós: NOTHING

Contras: They had no idea what was going on. They stated that our reservation was not seen in their system and it has been more than a week that I am trying to get my money back since i was turned away. This was an extremely upsetting situation and I will probably never use kayak again due to them advertising this horrible hotel.

Prós: Location was only thing that was great.

Contras: Check in took over an hour, very disorganized. Shower did not work. Flushed the toilet and urine & feces came up from carpet. Room was dirty. Upon checking out was charged 3 times. Do not go!!!

Decent Night's Stay but BEWARE of HIDDEN Charges!!

Prós: Hotel location was very close to where we were staying.

Contras: We had some trouble checking in because they did not have any credit card info "on file" and ended up having to call the booking agent. Front desk was friendly but severely understaffed, took almost 45 minutes to check in. I understand that some hotels require a security deposit but it would be nice knowing this at the time of booking. What I did NOT like was the fact that they tacked on an additional "daily service fee" of $12 when we got there (which we thought we had already paid via the booking agent). This $43 hotel ended up costing $75. Waiting now for the credit card info to post to see who charged what and what we ended up actually getting charged. NOT COOL!!!!!