Hyatt Regency Los Angeles International Airport

Convenient to the airport The hotel did not inform us that construction was being done on the floors starting at 6am. Needless to say, the stay was uncomfortable, disturbing and very noisy. So much so, that other guest were opening their doors to the hallway, to see where the noise was coming from. When I called down to the front desk, multiple times, to complain, nobody answered. When I check out and asked to speak to a manager, they said they couldn't do anything about it, and was not able to compensate me for my inconvenience.

Great location for flying in/out LAX. Good restaurant options. Wifi good. Shuttle available. Shuttle took half hour to get to airport which could be 5-10 min walk. For location they should provide maps for walking to hotel/airport. No operable windows. Room had problem with AC which was eventually fixed but took too long.

Ease to LAX Under Construction. Room was missing side table. Bathroom toilet seat not screwed down; shower head falling off. AC vent into room was quite dirty.

It was close to the airport.

Convenient and shuttle to LAX. rooms are very dated and some deep cleaning needs to happen. Windows that don't open. Food at the lounge is very poor. Service there is not so great either.

I know the Hyatt just took it over and the place is planned for a renovation but at least keep what you have clean!!

Great staff. Everything else. Old stinky carpets, nasty bathrooms, dusty curtains and so many other things. It is the single worst experience in hotels in my lifetime.

Location. Close to airport It's an old hotel that badly needs to be updated and remodeled. Doesn't live up to the brand. In fact, it was recently sold to the Hilton's Concourse brand hopefully it will be getting a badly needed facelift. Until then, I would not go back.

The room was clean The staff from the beginning was very RUDE. I pulled into the hotel and was told that it was only valet. I felt that I was treated like a second class citizen the minute I got there. The valet told me that I could leave my car for twenty minutes to check in and then I would have to leave and go to the self parking lot a street over. The lady at the front desk was absolutely horrible. She was not friendly and did not make me feel welcomed. She just checked me in and that was it. There was no mention of the amenities or anything like that. I had to ask her to point out the elevator. I have never had an experience like this. I would definitely not recommend this hotel based on its staff.

The bed Dirty windows, weak shower head.