Hyatt Place Charlotte Downtown

Prós: The staff was great. Marvin is an excellent staffer. He was helpful and friendly.

Prós: The location, staff, and room were great! Very helpful staff and comfortable beds.

Contras: They only have 5 luggage racks, and there were non available upon check in or check out. It made it hard to transport our luggage with our 9-month old.

Prós: The layout of the room was great! And the bathroom was outstanding.

Contras: The hotel was difficult for many members of our party to initially locate. All most everyone went to the Hyatt House, 2 blocks away, before finding the Hyatt Place. Increased signage is needed, given that the entrance to the hotel is not road side.

Prós: The location is a few blocks away from where I would prefer to be, but otherwise this is the perfect hotel for business travel

Fantastic value for a large clean and comfortable

Prós: The staff were all very friendly and helpful. The room was spacious and the bed very comfortable. Everything in the room was spotless. The location was very convenient. Breakfast provided lots of options and the staff serving it went out of their way to make everyone feel welcome.

Contras: We were a bit surprised by the $22 charge for required valet parking but the valets were great. The morning we left, only one elevator was working, which caused a bit of a wait since we were on the top floor.

Great place

Prós: It was very close to our venue of the concert at the stadium. Just a block away. But it was close to the metro station which had some shady people. But that's givin near any city area. There was bars and restaurants nearby. We had a good time. Just keep a close eye on yourself. But the view from our room was very nice of downtown. Especially at night when the building lights came on!