|Distância até o centro||1,2 km|
|Avaliação da localização||9,5|
|Aeroporto mais próximo||Estocolmo Arlanda|
|Distância até o aeroporto||35,2 km|
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Modern and cosy
Great reception. The fastest check-in to a hotel in my life. The rooms are styled in the old style - very comfortable. The hotel is in a quiet area, but nearby: metro, coffee shop, supermarkets, alcohol store, a wonderful gift shop. To the train station - 2 metro stops. The historic center (Gamla Stan) is in 3 stops away. Not very varied but very tasty breakfast - which has everything you need. Well-decorated terrace restaurant.
Repair in the rooms and corridors is a bit outdated. Not very good when instead of one double bed there are two shifted single.
The staff at arrival , Latvian girl - she was lovely - let us check in earlier and was helpful. Another lady said she can organize some early bird sandwiches for departure as we were leaving early before breakfast would be available.
We booked 3 night stay in what supposed to be 4* Hotel. Very disappointing- the room was size of a shoe box, no wardrobe, no mini bar, no safe in the room ( we were told safe is available at reception after wrk asked and also that mini bar services are available as room service ) our room had filthy walls and also corridors in the hotel are dirty. We asked if we can change a room and staff was great and gave us other room- they probably have heard that complaint before - all pictures in hotel website or booking are misleading they only show few suites and largest rooms- most of rooms ( including our new one ) was tiny - couldn’t open windows ( no air coding either) not sure how that complies with safety standards in Sweden. Our new room didn’t have wardrobe either. We had 3 hangers literally hung of wall that’s it- no space to open bags. Table leg in the room broken, walls dirty and door from the room was never cleaned probably. Also bed needs fixing , mattress was very used and we didn’t have a good sleep. Bathroom is tiny and all water when you shower water spreads across bathroom making all the floor wet Very disappointing - to all future huestes - please read all reviews before booking as all of them - even good ones - say the same about rooms
The decor of the room was lovely - we stayed in the junior suite with a four poster. The hotel itself is very nice and cosy. Location not too far from the shopping streets and about a 20-25 minute walk into old town. Underfloor heating in the bathroom was brilliant and the breakfast buffet was quite good. There's complimentary tea and coffee in the lounge by the reception which was great. Wifi was fast and good connectivity.
While the room itself was nice, the whole hotel has no soundproofing. We had a screaming baby in the room above us that kept us awake the first night. You can hear people walking in the rooms next door and above. The old original windows look nice and might be a heritage feature but it meant that the street noise was still getting into the room and so did the cold (it was -3 degrees when we stayed). The massive old school radiator under the window didn't really get hot so the room was chilly. The bed looked lovely but it creaked whenever you moved so we couldn't sleep at all during our 3-night stay. The hotel is on a small street but there were rubbish collection trucks taking away the glass as loudly as they can during the early hours of the night and they had a delivery of linen or food on one of the early mornings as we could hear the trolleys being lugged in and out of the hotel entrance.
Location is good next to the metro
The rooms are scruffy and need painting.
Em Estocolmo (na área de Norrmalm), Hotel Hellsten fica a 10 minutos de carro de Museu Medieval de Estocolmo and Ópera Real Sueca. As comodidades presentes incluem um business center, jornais de cortesia no saguão e serviço de lavanderia e lavagem a seco. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
baseado em 3.935 avaliações
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