Hotel Florencia Plaza

amazing guest relations and staff

Prós: The vip treatment the staff gives to all of their guests. Had an inconvenience with my first room and quickly upgraded me without any hesitation. The staff and location saves the hotel from a crappy review.

Contras: First night was in a wanna be bedroom, across the hall from the lobby and front desk. Poor lightning, loud, small and not clean. Even the toilet pipes were bad, as it never even flushed. The breakfast was awfull.