Holiday Inn Miami West - Airport Area

The beds were comfortable.

The price was slightly higher at check out than what they had said at the site. Rooms need to be updated. We had a 4 night stay and for those days 2 and a half days the swimming pool was closed. The snack time was only done 1 day during our stay and that day it was only one thing and it tasted bad.

the location to the stores

the overall of the hotel was of a lower standard that what i expected and it looked run down the breakfast was limited and it should have more of a variety the front desk guy was not helpful. He told me he did not see my confirmed reservation even after showing him my booking and i had to made almost 2 hours for the manager to come which she found

it was a nice room and hotel

the pool wasn’t accessible and when i asked it’s been out of order for over 2 months. When I asked when they’d open it they had no date.

Nothing. Horrible experience!

The shuttle bus broke down at the entrance of hotel. Also shuttle bus took off before we could get on to go the airport. We were late to the airport and missed our flight because we had to wait for an uber to arrive. We missed our flight by 15 minutes.