Like home away
Reception was great Samantha was excellent
Not great, not bad, quick night turnaround stay
Clean and comfortable hotel room, friendly reception and good facilities. Free shuttle from airport helped us until we secured our rental car the next day.
Bed was too firm for my liking. Shuttle driver was grumpy. Didn't realize we had to pay for breakfast so I was surprised at the $40 bill for 3 people.
Bad serivces from start to finished.
Hotel was not clean my room was very dirty and dusty and out dated. The carpet had a Oder we found food in the hall way. It look like there was illegal activity going on. I will never stay at this hotel again also very poorly managed. I only stayed at this hotel for 7hr. I complain for 1hr and slept for 6hr then I checkout.
Needed a little bit of TLC there wasn't a lot of trash but there where some trash in between the bushes and the stones.
Pool area could use some shade get some umbrellas to be able to enjoy a bit of the pool
Type of room booked didn't exist
We booked using hotels.com for a room with two double beds and a separate seating area with a sofa bed. Upon arriving we were told this type of room did not exist at the hotel. We were given a two double bed accommodation with no separate seating area, no sofa, and no rollaway bed. I advise to never book at hotels.com since the "best they could do" was give only a partial refund even though they were in the wrong for offering a nonexistent room choice and the room rate for what we were given would have been way less.
Good for the price
Hot in hallways
The staff were really great. We had never been in the area so they gave us great suggestions and were sweet even with all the questions we had. The rooms were comfortable and fairly clean. It's real close to the airport and they have constant shuttles going and they are more than willing to make sure you get a Taxi if the shuttle is full.
Not really much horrible things to say.
I was grateful for the shuttle service back and forth to the Stephens Convention Center - a real plus! I hope you will add frequent stops to the Fashion Outlets!
The lobby, staff, and Bar/Restaurant were great. Decent cable selection.
The bed was a simple mattress that was pretty well worn out. The sheets pulled off easily while sleeping. The room it self was a bit dated.
Reasonably close to airport with shuttle every 1/2 hour. Free internet. People at desk I could understand, no strange accent.
I didn't ask for it but got a handicapped room. The shower has two drains. The one in the main floor was not at the lowest location so there was a large amount of water collecting. (room 220).
Easily accessible, comparably cheap.
My room on the 8th floor smelled like used frying pan as it was above the kitchen and the heating/cooling unit suck in the kitchen exhausts. The room was noisy as isolation as such was nonexistent. They said they had no plug adaptor.
I stayed only one night, however, it provided me everything I needed. It is a nice hotel worth spending the amount I payed. It's a bit far from Chicago, but is very close to the airport, which is useful for those who have the plane early in the morning.
proximity to a cta station and the airport shuttle
too far away from the center of the city; outdated lobby and restaurant
Great location, free parking lot, close to CTA station & airport.Found female front desk staff more professional & helpful. Good housekeeping. Great staff a& service in Ground floor cafe
Found one elevator permanently down but wait for others was not long, some vending machines on the floors were not working.No water on higher floor (moved to lower floor & had no problem). No facilty for luggage assistance, you have to carry it yourself, trollies available .
Comfortable, helpful staff
Due to a misunderstanding: One day, the cleaner came when we were still asleep, therefore left again. However, also later that day the room was not cleaned.
It's proximity to the cta, grocery store, highway...
Very minor point but it would have been nice if there were a short cut from the cta to the front lobby, rather than having to walk all the way around the fence.
The service, the hotel restaurant, and the availability of internet access.
The place is near to Blue line and Cheap good for staying for project work or for business. The Room has firdgeand microwave ovens are great advantages. Thanks for choosing a good hotel. And they have free service for O hare airport for pickup and drop.
Friendlyness of the staff
Com ótima localização em Chicago (na área de O'Hare), Holiday Inn O'Hare está a 5 minutos de carro de Donald E. Stephens Convention Center e de Rosemont Theatre. As comodidades presentes incluem um business center 24 horas, check-in expresso e jornais de cortesia no saguão. Este hotel possui instalações para eventos com 489 metros quadrados, incluindo um centro de conferências, e é o local ideal para quem está planejando eventos em Chicago. Há serviço de traslado de/para o aeroporto (disponível 24 horas) de cortesia.
baseado em 600 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Holiday Inn O'Hare implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.