I found the sheets on the bed rather rough.
Pricey but in a good spot
Convenient location, very nice rooms
I didn't get my HHonors Gold perks when I arrived, nor at any point through my stay. That's a bummer.
The whole atmosphere from walking in was just happy. Everyone was very friendly and accommodating. The view of the city was great, and the room was phenomenal. Loved the decor and the pillows. The pool was awesome and that was the best temp in a hot tub I've felt in a long time.
Paying for parking. They clearly own the garage I think they could include parking for their guests.
Nice locatio and accessible to main attractions
Didn't get room we booked
The hilton would not honor the double room I booked without an argument. I booked a double and they claimed to only have single king bed available. They claimed booking thru a third party was no guarantee. In the end we got the handicapped room but it was totally aggravating. I guarantee they overbooked bc a student group was there and they obviously can't place students in one bed. It was not super clean. Mold in sinks and lobby toilets were clogged.
Cancelled our stay due to rudeness and apathy from
There was a mistake in our reservation dates. The front desk staff was so rude and apathetic about it, we cancelled our return stay with them. Neither one said they were sorry about the mix up, never smiled, kept saying they were totally booked — we had been walking in the rain from the bus and obviously needed help. Customers ultimately decide who receives their money!
Hotel didn't have my reservation that I made through Kayak and the staff was not helpful in resolving it
A Restorative Saty
Lovely amenities: pool/hot tub in the fitness center was very clean, cotton robe in the closet was a nice touch, and the infused water in lobby made for a refreshing start of the day.
No included breakfast and subpar in-room coffee. There is a cafe in the lobby but by that time, I was ready to explore elsewhere.
Great Location, Luxurious
Extremely comfortable bed. Spacious room, perfect location near Prudential Center, Copley, etc. and easy to drive to and from I-90. Self parking in attached garage, which I prefer (I hate valet parking). Parking garage attendant was kind and helpful.
Quiet except for airplane noise overhead (from higher floor room.
We originally had a reservation for 3 days. We were a late check-in. However when we arrived the first night they were fully booked and had to get us a room at a different hotel. That experience did not go well but the Hilton Boston Back Bay did everything to help us.
The location, loved the views, easy access to all attractions.
Found a dirty sock and hair grips lying on the floor
Big bedroom, confortable bed and pillows. Staff very helpfull. Good location, near the subway.
Just the price of the WIFI in the room. But you can go in the business center and it's free.
What a fantastic Hotel. Staff were Brilliant.Best Hotel I ever Stayed in.
Would never say a bad word about this Hotel.
yes it was good
yes it was good
excellent service, bright spacious hotel, ideally located near tourist attractions & shops, very quiet hotel
The hotel was spotless and very comfortable, and the staff were very helpfull
Felt it was a bit overpriced, and a bit far out of the city
very friendly staff, good exercise room facilities: would have liked a regular coffee maker in the room or at least a lot more packets of coffee for the machine in the room.
bathroom was a little small but adequate.
The comfort,cleanliness and good location for ammenities including easy transport (for areas of local and historical interest) and for good resturants etc.
this hotel is located conveniently to everything we wanted to see, tours, Red Sox game, good food, quiet, comfortable and safe.
bed too soft
O Boston Hotels Hilton Boston Back Bay está localizado a 15 minutos a pé do Parque Fenway e da Bacia do Rio Charles. O Beantown Trolley pára em frente ao hotel e oferece transporte em toda a área. Este hotel com ar-condicionado possui 390 quartos, além de 15.000 pés quadrados de espaço para eventos. É totalmente não-fumador e a 4 minutos do Aeroporto Internacional Logan.
Este hotel oferece quartos, suites e quartos acessíveis para os hóspedes. Os quartos estão decorados em tons suaves, com toques de madeira escura e mobilados com A cama Hilton Serenity Bed com Roupa de Cama Serta Suite Dreams. Os quartos incluem uma espaçosa casa de banho com produtos de higiene pessoal gratuitos e bancadas em granito. As suites também dispõem de um sofá-cama, enquanto os quartos acessíveis têm banheiras ou chuveiros com pressão.
Todos os quartos e suites têm uma televisão LCD de ecrã grande com canais premium a cabo, secretárias espaçosas, cadeiras ergonômicas, mini-frigoríficos e acesso gratuito à Internet sem fios de alta velocidade. Alguns quartos incluem vistas deslumbrantes sobre a área do centro de Boston.
Há algumas opções de refeições no Hilton Boston Back Bay, incluindo o CP Express, que oferece refeições preparadas na hora e prontas para ir. Há um Corner Pantry que oferece bebidas, snacks, suprimentos de viagens e artigos diversos. Os hóspedes também podem jantar no Forty Dalton, que serve pratos confeccionados com ingredientes frescos para o pequeno-almoço. O Café & Bar Do Átrio também está disponível no local e serve bebidas de café pela manhã e um menu durante todo o dia durante o resto do dia.
Os hóspedes encontrarão muitas atracções na área do hotel, incluindo o Mapparium, o Centro de Convenções Hydes, o Centro de Performance Berklee e a Orquestra Sinfónica de Boston.
baseado em 747 avaliações
As condições variam de acordo com o tipo de quarto e o fornecedor.
Hilton Boston Back Bay implementou as seguintes medidas:
Limpeza diária, aumento da disponibilidade de produtos de higienização.
Lobby adaptado ao distanciamento social.
Contato mínimo com os funcionários do hotel e outros hóspedes.