Custom Hotel

Very nice room & friendly staff.

It was under construction, wish i would have known that

The Custom Hotel has beautiful, super comfortable rooms. It's currently undergoing renovations, which I assume is why it's such a bargain now. It was 10 minutes from LAX, which is why I chose it.

Spent 11 nights here on the 11 floor over Christmas & New Year. Location - Great, close to the airport and shops nearby. Easy for Uber / Uber Eats etc Hotel - currently undergoing renovation - this should be made clear currently. I only had an idea from doing research - HOWEVER the areas that have been updated and most importantly the rooms are fantastic! The entrance / lobby is still under renovation - so snap it up whilst you can at nice rates whilst they are working on the place. You spend more time in your room - so the most important place - the new beds - so comfy! The rooms do look as they do on booking - minus all the soft dressings. The staff were polite, friendly and helpful. Pool area - winter season so kind of out of service - not much going on. But you can bathe on hot days if you choose. Hairdryers aren’t the best. I love the theme they have chosen for the redecoration- very Cali / boutique hotel - however not sure how productive the room carpets will be over time - would be better to stick to a black colour (stains etc) Had to get food elsewhere as there isn’t really proper eating facilities right now during renovation! However I do believe this will be a fantastic hotel when it’s finished! Overall a great stay for our time and base to sleep and get ready!

Notice on the current construction should be made clear to avoid disappointment to clients / negative reviews. Just my advice working in PR.