Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Individuais
Avaliação geral
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9.4 "Local maravilhoso."8.5 "
Fácil de chegar de carro , segundo 85%." 9.7 "Fácil acesso ao centro da cidade , segundo 97%." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." 9.9 "Próximo de transportes públicos , segundo 99%." 8.0 "80% consideraram serfácil chegar à estação de trem ." -
9.1 "O bar é incrível."
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8.8 "O atendimento é muito bom."9.4 "94% acharam
a equipe muito simpática ." 8.0 "80% afirmaram quea equipe da recepção era ótima ." 9.4 "94% acharamo atendimento muito profissional ." 7.4 "74% consideraram queo atendimento do restaurante foi um dos melhores ." 9.0 "90% ficaramsatisfeitos com o serviço de quarto ." 10.0 "100% ficaramsatisfeitos com o serviço de traslado ." 10.0 "100% disseram que aequipe de recreação era ótima ." -
8.5 "A comida é deliciosa."9.3 "93%
adoraram a variedade do menu ." 8.9 "89%adoraram a experiência gastronômica ." 7.3 "Os pratos de carne de vaca eram excelentes , segundo 73%." 10.0 "100%gostaram dos lanches oferecidos." -
7.6 "Bom café da manhã."
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6.7 "Os quartos são razoáveis."5.5 "
As camas foram consideradas aceitáveis por 55%." 6.7 "Apenas 67% afirmaram queos quartos estavam suficientemente limpos ." -
6.4 "Comodidades medianas."6.4 "64% acharam o
prédio razoável ." -
5.7 "A internet é mais ou menos."
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4.4 "A atmosfera não era boa."1.9 "81%
criticaram a falta de estilo do hotel ."
Avaliação geral
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9.6 "Local maravilhoso."8.2 "
Fácil de chegar de carro , segundo 82%." 9.6 "Fácil acesso ao centro da cidade , segundo 96%." 9.9 "Próximo de transportes públicos , segundo 99%." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." -
8.6 "O atendimento é muito bom."9.1 "91% acharam
a equipe muito simpática ." 7.8 "78% afirmaram quea equipe da recepção era ótima ." 7.7 "77% consideraram queo atendimento do restaurante foi um dos melhores ." -
8.4 "A comida é deliciosa."8.8 "88%
adoraram a variedade do menu ." -
7.9 "Bom café da manhã."
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7.3 "Alto conforto."8.9 "89% consideraram que
os quartos eram espaçosos ." -
5.9 "Comodidades medianas."5.9 "59% acharam o
prédio razoável ." -
5.7 "A internet é mais ou menos."
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4.2 "A atmosfera não era boa."1.6 "84%
criticaram a falta de estilo do hotel ." 5.0 "Apenas 50% acharam que ohotel era estiloso ." -
4.1 "A piscina é abaixo da média."
Avaliação geral
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9.4 "Local maravilhoso."8.8 "
Fácil de chegar de carro , segundo 88%." 9.7 "97%gostaram da proximidade dos locais para fazer compras ." 9.6 "96%gostaram da proximidade com pontos turísticos ." 9.7 "Fácil acesso ao centro da cidade , segundo 97%." 10.0 "100%gostaram dos bares e restaurantes nas proximidades ." -
8.8 "O atendimento é muito bom."9.5 "95% acharam
a equipe muito simpática ." 7.9 "79% afirmaram quea equipe da recepção era ótima ." 9.5 "95% acharamo atendimento muito profissional ." -
7.6 "Bom café da manhã."
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7.0 "Os quartos são bons."9.0 "90% consideraram que
os quartos eram espaçosos ." 9.9 "99% acharama vista era agradável ." 9.1 "91% consideraram que aquitinete era boa ." 9.0 "90%adoraram o minibar ." -
6.3 "Comodidades medianas."6.4 "64% acharam o
prédio razoável ." -
5.5 "A internet é mais ou menos."
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4.2 "A piscina é abaixo da média."
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4.2 "A atmosfera não era boa."2.1 "79%
criticaram a falta de estilo do hotel ."
Avaliação geral
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9.4 "Local maravilhoso."
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8.7 "O atendimento é muito bom."9.2 "92% acharam
a equipe muito simpática ." -
7.6 "Ótimo custo-benefício."
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6.8 "Limpeza mediana."7.0 "70% afirmaram que
os quartos estavam limpos ." -
6.6 "Conforto mediano."
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6.3 "Os quartos são razoáveis."7.0 "70% afirmaram que
os quartos estavam limpos ." -
5.8 "Comodidades medianas."5.8 "58% acharam o
prédio razoável ." -
4.0 "A atmosfera não era boa."1.6 "84%
criticaram a falta de estilo do hotel ."
Avaliação geral
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9.2 "Local maravilhoso."7.9 "
Fácil de chegar de carro , segundo 79%." -
8.7 "O atendimento é muito bom."9.2 "92% acharam
a equipe muito simpática ." -
7.7 "Ótimo custo-benefício."
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7.3 "Bom café da manhã."
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7.3 "Alto conforto."9.0 "90% consideraram que
os quartos eram espaçosos ." -
6.4 "Limpeza mediana."6.5 "Apenas 65% afirmaram que
os quartos estavam suficientemente limpos ." -
6.3 "Os quartos são razoáveis."6.5 "Apenas 65% afirmaram que
os quartos estavam suficientemente limpos ." 5.7 "As camas foram consideradas aceitáveis por 57%." -
6.0 "Comodidades medianas."6.1 "61% acharam o
prédio razoável ." -
5.8 "A internet é mais ou menos."
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4.0 "A atmosfera não era boa."1.6 "84%
criticaram a falta de estilo do hotel ."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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3.1avaliação de
The bed was horrible way too hard , the a.c. didn't work, we agreed not to go back
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8.0avaliação de
The hotel is in walking distance to food, shopping and entertainment. The hotel is clean but it shows it's age.
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10.0avaliação de
I booked this hotel because I got a great deal, but was very pleasantly surprised when I got there and saw how nice it was! Definitely way better than what I had expected for the price I go on Kayak. The single room I booked was very spacious and clean, with a couch, dining table and a full kitchen, even including appliances (full size fridge, oven, microwave, electric kettle, toaster, etc') and dishes in the cabinets!! Staff was super nice and helpful and let me check in early even though I arrived way before the normal check in time. Even more value for your money, they gave me great coupons to use both at the restaurant and the spa. There is also a cool little cafe you can enter right from the lobby. since the weather did not cooperate with my plans to go for a day of hiking in the area while I was there, I decided to stay in and pamper myself with one of the spa packages for half a day. It's a bit on the pricy side, but they really did think of EVERY little detail to make sure you felt pampered and relaxed, so I feel was well worth the expense, and I had a great time. I did not know this, but the lady who took care of me at the spa also told me the hotel is pet friendly which is really nice. Though I did not see any pets over the weekend I spent there. The location is great, right in the middle of everything, walking distance to lots of great shopping, Granville Island, and the sky train. Overall it was a very pleasant stay, and I would totally come back if I'm in the area again. Would have loved to try the restaurant, but it didn't work out with my other plans this visit.
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6.0avaliação de
Hello Mr. Price, I can copy KAYAK, however that is a confirmation email for out-going emails only. About your question were do you go, I would advise you to call KAYAK customer service and explain the situation. My supervisor Steve Fuenzalida has been CC on this email as well as the Reservations Manager since she is the one who provided the back up that I attached on the previous email. I am really sorry to hear that from you, We as a hotel are willing to help you get the answers you are looking for and provide all the information necessary. Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 3:02:26 PM To : dutymanager@century-plaza.com Cc : fdassistant@century-plaza.com; supervisor@century-plaza.com Subject : RE: Re: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Thank you for your time today Alan. My request from you today was, "Where do we go"? In fact, you said you could contact your supervisor and Kayak. I do not see Kayak or the booking company address in the email below. What I am hearing from you is, your company did what it was asked to and I do not receive what I paid for. I guess Kayak, GTA and Century Plaza lose a former and future customer. Have a good afternoon, Lance & Lindsay Price On Oct 16, 2016, at 12:40 PM, Alan Torres wrote: Mr. Price, In response to our recent conversation I have attached the booking request from Guiliver Travels Association (GTA). This can show you that we weren't aware your booking was made through KAYAK as well as your request. On the booking request they ask for a standard studio suite (no specification) and it says an additional guest will stay with you (no names). Our Reservations team assign rooms based on our type-bed availability and on the accompany name (If guests are same gender or no name was provided we try to accommodate them in rooms with two beds). However, during the check-in if the guest wants to modify the bed type we can do it as long as we have availability. If you need further information please don't hesitate to contact me. Regards, Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 11:11:04 AM To : dutymanager@century-plaza.com Cc : Subject : RE: Fwd: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Cheers, Lance Begin forwarded message: From: confirmations@getaroom.com Date: October 12, 2016 at 9:24:54 AM PDT To: lprice33@hotmail.com Subject: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 getaroom.com In partnership with: kayak.com Twitter Facebook Reservation Details StatusCONFIRMED Conf. #R657983447 ArrivalSaturday, Oct 15, 2016
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10.0avaliação de
Their Italian restaurant is superb. Pasta homemade daily and the best haibut I've ever had. Rhe rooms are spacious, simple and comfortable. The staff warm and gracious.
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8.0avaliação de
Perfect location close to downtown shopping. Great staff. Amazing restaurant on site. Hotel is a bit dated. Carpet was damaged in our room. Very modest for the price- but the location was so great
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10.0avaliação de
Got a studio suite and was not expecting the kitchen, separate bedroom, big living room and balcony! Great spot.
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8.5avaliação de
It was easy to find the hotel location, parking, and the view was lovely. The hotel staff were friendly, helpful, and easy to reach. The bed was comfortable and the room had that sort of dated but welcoming feel. The room looked like it used to be an apartment or condo that was redeveloped into a hotel. There is a pool - in the basement. The fitness center is top-notch. There is an elevator - more than one. A spa and a great little café are on the first floor. The cleaning left something to be desired. The toilet had obviously not been wiped down and there was hair in the shower. The sheets had been changed and windows wiped down - so it was okay...but it could use some work. Parking - When I checked in they said they could add parking at $17/day to my bill. I was fine with that - but when I got the receipt with taxes and fees it was more like $22/day. I would have been fine with the $22/day - but be upfront about it. Either say it is $17/day and stick with that or say it is $17/day plus taxes and fees. It put a sour note on the check out experience.
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8.5avaliação de
Large, comfortable and at a great price.
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6.0avaliação de
Restaurant was over priced and food was horrible. When told server nothing was done about it to make it right
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6.0avaliação de
Very nice employees The cleanliness of my room, needed more cleaning details the room smells the carpet was dirty and you can smell it
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8.8avaliação de
location close Stanley park. Very clean and romantic setting. Fantastic view of the downtown Beds were hard and uncomfortable
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9.1avaliação de
The location, mini kitchen &1 bedroom suite, the hotels restaurant and a great coffee shop were all great for the cost.
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8.0avaliação de
The spaciouness The pillows were not confortable at all to get a good night rest
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7.6avaliação de
We enjoyed the shuttle to Capalino park. The cushion cover for the couch was pulling apart. Wish we had not been put in a pet friendly room, as we did not have a pet.
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7.6avaliação de
Great location! Fairly cheap considering the hotel was pretty nice and right downtown. Cool to have a comedy show at the hotel. We booked 2 rooms. They were described as the exact same room, with 2 double beds and a pullout couch. But one was much bigger - at least twice the size with a pullout couch, the othe rmuch smaller with just a chair - no couch! There was no ice machine, so you had to order ice. There was no charge, but it's customary to tip so there really is a cost, and it took a long time for 1 small bag of ice to come -about 20-30 minutes! The check in staff were not very friendly. It was nice to have a lounge at the hotel, but the service was very slow and the food pretty good, but way over priced for what it was. There was no elevator from the parking. We had to walk up/down a couple flights of stairs to get to the elevator - really weird.
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8.0avaliação de
The hotel is in walking distance to food, shopping and entertainment. The hotel is clean but it shows it's age.
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10.0avaliação de
I booked this hotel because I got a great deal, but was very pleasantly surprised when I got there and saw how nice it was! Definitely way better than what I had expected for the price I go on Kayak. The single room I booked was very spacious and clean, with a couch, dining table and a full kitchen, even including appliances (full size fridge, oven, microwave, electric kettle, toaster, etc') and dishes in the cabinets!! Staff was super nice and helpful and let me check in early even though I arrived way before the normal check in time. Even more value for your money, they gave me great coupons to use both at the restaurant and the spa. There is also a cool little cafe you can enter right from the lobby. since the weather did not cooperate with my plans to go for a day of hiking in the area while I was there, I decided to stay in and pamper myself with one of the spa packages for half a day. It's a bit on the pricy side, but they really did think of EVERY little detail to make sure you felt pampered and relaxed, so I feel was well worth the expense, and I had a great time. I did not know this, but the lady who took care of me at the spa also told me the hotel is pet friendly which is really nice. Though I did not see any pets over the weekend I spent there. The location is great, right in the middle of everything, walking distance to lots of great shopping, Granville Island, and the sky train. Overall it was a very pleasant stay, and I would totally come back if I'm in the area again. Would have loved to try the restaurant, but it didn't work out with my other plans this visit.
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10.0avaliação de
Their Italian restaurant is superb. Pasta homemade daily and the best haibut I've ever had. Rhe rooms are spacious, simple and comfortable. The staff warm and gracious.
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8.0avaliação de
Perfect location close to downtown shopping. Great staff. Amazing restaurant on site. Hotel is a bit dated. Carpet was damaged in our room. Very modest for the price- but the location was so great
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10.0avaliação de
Got a studio suite and was not expecting the kitchen, separate bedroom, big living room and balcony! Great spot.
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8.5avaliação de
It was easy to find the hotel location, parking, and the view was lovely. The hotel staff were friendly, helpful, and easy to reach. The bed was comfortable and the room had that sort of dated but welcoming feel. The room looked like it used to be an apartment or condo that was redeveloped into a hotel. There is a pool - in the basement. The fitness center is top-notch. There is an elevator - more than one. A spa and a great little café are on the first floor. The cleaning left something to be desired. The toilet had obviously not been wiped down and there was hair in the shower. The sheets had been changed and windows wiped down - so it was okay...but it could use some work. Parking - When I checked in they said they could add parking at $17/day to my bill. I was fine with that - but when I got the receipt with taxes and fees it was more like $22/day. I would have been fine with the $22/day - but be upfront about it. Either say it is $17/day and stick with that or say it is $17/day plus taxes and fees. It put a sour note on the check out experience.
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8.5avaliação de
Large, comfortable and at a great price.
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8.8avaliação de
location close Stanley park. Very clean and romantic setting. Fantastic view of the downtown Beds were hard and uncomfortable
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9.1avaliação de
The location, mini kitchen &1 bedroom suite, the hotels restaurant and a great coffee shop were all great for the cost.
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8.0avaliação de
The spaciouness The pillows were not confortable at all to get a good night rest
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7.6avaliação de
We enjoyed the shuttle to Capalino park. The cushion cover for the couch was pulling apart. Wish we had not been put in a pet friendly room, as we did not have a pet.
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7.6avaliação de
Great location! Fairly cheap considering the hotel was pretty nice and right downtown. Cool to have a comedy show at the hotel. We booked 2 rooms. They were described as the exact same room, with 2 double beds and a pullout couch. But one was much bigger - at least twice the size with a pullout couch, the othe rmuch smaller with just a chair - no couch! There was no ice machine, so you had to order ice. There was no charge, but it's customary to tip so there really is a cost, and it took a long time for 1 small bag of ice to come -about 20-30 minutes! The check in staff were not very friendly. It was nice to have a lounge at the hotel, but the service was very slow and the food pretty good, but way over priced for what it was. There was no elevator from the parking. We had to walk up/down a couple flights of stairs to get to the elevator - really weird.
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3.1avaliação de
The bed was horrible way too hard , the a.c. didn't work, we agreed not to go back
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6.0avaliação de
Hello Mr. Price, I can copy KAYAK, however that is a confirmation email for out-going emails only. About your question were do you go, I would advise you to call KAYAK customer service and explain the situation. My supervisor Steve Fuenzalida has been CC on this email as well as the Reservations Manager since she is the one who provided the back up that I attached on the previous email. I am really sorry to hear that from you, We as a hotel are willing to help you get the answers you are looking for and provide all the information necessary. Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 3:02:26 PM To : dutymanager@century-plaza.com Cc : fdassistant@century-plaza.com; supervisor@century-plaza.com Subject : RE: Re: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Thank you for your time today Alan. My request from you today was, "Where do we go"? In fact, you said you could contact your supervisor and Kayak. I do not see Kayak or the booking company address in the email below. What I am hearing from you is, your company did what it was asked to and I do not receive what I paid for. I guess Kayak, GTA and Century Plaza lose a former and future customer. Have a good afternoon, Lance & Lindsay Price On Oct 16, 2016, at 12:40 PM, Alan Torres wrote: Mr. Price, In response to our recent conversation I have attached the booking request from Guiliver Travels Association (GTA). This can show you that we weren't aware your booking was made through KAYAK as well as your request. On the booking request they ask for a standard studio suite (no specification) and it says an additional guest will stay with you (no names). Our Reservations team assign rooms based on our type-bed availability and on the accompany name (If guests are same gender or no name was provided we try to accommodate them in rooms with two beds). However, during the check-in if the guest wants to modify the bed type we can do it as long as we have availability. If you need further information please don't hesitate to contact me. Regards, Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 11:11:04 AM To : dutymanager@century-plaza.com Cc : Subject : RE: Fwd: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Cheers, Lance Begin forwarded message: From: confirmations@getaroom.com Date: October 12, 2016 at 9:24:54 AM PDT To: lprice33@hotmail.com Subject: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 getaroom.com In partnership with: kayak.com Twitter Facebook Reservation Details StatusCONFIRMED Conf. #R657983447 ArrivalSaturday, Oct 15, 2016
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6.0avaliação de
Restaurant was over priced and food was horrible. When told server nothing was done about it to make it right
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6.0avaliação de
Very nice employees The cleanliness of my room, needed more cleaning details the room smells the carpet was dirty and you can smell it
