Ace Hotel Downtown Los Angeles

The branding is cool. The hotel design in the location works well. The room has an interesting lay out with a nice view. Very comfy bed (matress and bed linen).

The room service breakfast delivery arrived late. I ordered a breakfast between 8 and 8.30am. It arrived 10 min later. Not great if you have a tight schedule. The gym isn't quiped with any mats, rollers or other items rather then 3 cardio work out stations and lots of weigths. Very small space. The staff seem to think that by working in a "cool" hotel it means they need to be themselfs "cool" meaning unfriendly. Very disappointed.

The Design, the location, always Ace Hotels look cool.

The smell of the room, it was like sleeping under an old bridge (which I never had but that was what came into mind). The ceiling was so damp than the smell woke me up. That’s why now I understand why the leave the window open. The lobby staff and I’m talking about the manager wasn’t the nicest one. He had an arrogant attitude when I had a problem paying with my credit card as it’s an international card that won’t work when bein swipped.