Friendly staff and good facilities in the room. Curtains were too light and did not keep out early morning sunlight.
Friendly helpful staff, excellent room, good breakfast and very secure parking.
Fantastic location ,great breakfast,clean rooms ,friendly staff ,would stay again in a heart beat ,,beautiful town Nothing bad to say
location is very convenient for town centre. Rooms were comfortable and clean and the breakfast was vry good. The staff were very courteous and helpful. no lounge and very limited publc seating area
It's a lovely hotel and we enjoyed our stay. I can confirm the remarks on the noise of the front rooms and the cushons.
Staff wonderful...location super, we took a corner room which was had a fantastic, view. Everything was just swell
near station , nice welcome , small but adequate room , close to old town for restaurants etc
Very clean, modern, centrally located If you had a room that faced the street, there was street traffic since the hotel is so centrally located.
Central, easy access by car, plus secure parking......very friendly, bood breakfast, nice personal gifts. Front rooms suffer from external noise, and even rooms facing Park. fpr extra charge can also be noisey.
One of the best hotels we stayed in. I would recommend this hotel to everyone. The restaurant is expensive, but here are plenty of choices around.
Everything was perfect: courteous, helpful staff with just the right attitude, gorgeous clean pool, delicious breakfast and dinner. Loved every minute. Never mind the cost...just do it!
We ahd horrible rooms on arrival since you booking.com have taken the old rooms that have not been renovated and you should not be allowed to dupe customers in this way. The hotel was nice enough to change the rooms
Quiet & comfortable
Staff & location are the best
Wonderfully traditional 5-star (though in a 50 year old building), and you can feel the sense of pride in its history and role in the community (definitely a "tradition" for a certain age, here). Staff is professional and well-trained, and very friendly, not stuffy. My room was very large, and nicely appointed. The bar is fun -- very old school, with a wonderful, classic bartender, fireplace, cheesy 70's slow tunes (but a very talented pianist, as well). Perfect location...simple enough to reach by car, but right on the edge of the pedestrian city center, with shops right outside the door. No internet access at all in rooms. This was a big surprise. Free wi-fi only in the lobby area. Business center has one computer with printer. No fax or copier, though the front desk staff was happy to help. Mediocre bath/shower combo. I was in the "Residenz" annex, which means entering the front lobby, ascending one floor, walking down a long corridor, and ascending again. Not terribly convenient, and could be made much easier with independent external access. Finally, couldn't cool the room down (AC seems to have been shut off for the winter).
I loved everything...the service, room, facilities. I will always stay in the Columbi Hotel when in Freiburg. Just wished they had more locations. The pillows were too soft.
All of the staff made us feel extremely welcome, and nothing was too much trouble for them. The entrance lobby and restaurants are extremely elegant.
location is perfect, on the Catedral square; the building is charming; food is very good; personnel very kind; room was excellent for 2 adults and 2 children.
Great location by the old church plaza. There can be some city noise at night.
hotel staff and the help for everything that we received
The breakfast and the dinner were excellent. The staff was very pleasant and helpful, the room in the corner was clean. There is the garage, but it’s better to reserve it in advance Describe in booking.com how to reach the hotel by car, when there is the market in the square. Was very difficult.
The ole fashin styled furnitures, breakfast and the environment of the hotel . The reception of the hotel was the different place from rooms.
the beakfast was excelent not accessible by car and distant from the parking place
The old world ambience and location, and the friendly attitude of the staff were my favorite points. I was very disappointed with the poor functioning of the internet connection from my room.
The location of the hotel, the helpful staff, and the very comfortable rooms. Difficulty getting to the hotel which is in the pedestrian zone. Even with GPS and hotel's instructions as to how to get to the hotel, it was not easy to find. In the older parts of cities with pedestrian zones, the streets can be very confusing. However, that would not prevent me from either recommending the hotel or in staying there again. Just a cautionary note.
Staff were really friendly and location by the church was perfect. Room was also very comforable and loved the huge bed.
Staff were extremely helpful, especially in walking with me to my car and guiding me to the hotel, as it is very difficult to reach by car, especially when the Munsterplatz is full of market stalls and shoppers. The room (#53) was large and overlooked the Munsterplatz.
Very centrally located, reduced parking rates, DVDs available at reception free of charge Breakfast selection was not very big (but sufficient).
friendly staff, wonderful food, very clean hotel, perfect location bed too hard, could use more pillows in room, extra blankets in the room, many other hotels have extras in the cabinets.
Very comfortable spot, centrally located in Freiburg, excellent breakfast, pleasant staff, enjoyed use of computer in lobby, music and movie availability, tea and coffee and treats throughout the day. nothing!!
Room was very comfortable and staff very friendly. Also, had free coffee and tea in reception area
This hotel is in a lovely part of town - very central. Rooms were extremely well kept and clean and a good size. Breakfast was enjoyable and quite substatial. We had no view from our room. We looked onto a tiny court yard and straight into someones office window.
Hotel is right down town... great location! Very hard to find.
Housekeeping was fabulous. She was very warm and did a thorough job. I stayed at a five star hotel in Munich and the housekeeping in that luxury hotel could not hold a candle next to hotel am rathus'. Location was also perfet. Bed was very comfortable. I found the lack of curtains a bit of a put off. The shower stall was in the bedroom and the window faces other rooms (yes... I could see the occupants in the room). The room curtains were the sheer type that are completely see through if you turn on the lights in the room. So showering at night was quite the experience
It's proximity to attractions in the city and to the station
Excellent location (although surprising how noisy a pedestrian street can be at night), comfortable bed, good breakfast, very helpful staff.
The staff were extremely helpful and friendly. Breakfast was good. They have DVD players in the rooms with a great selection of movies at no charge. A great idea as it was a Sunday, cold and raining when we were there. Everything is closed on Sundays. They also offer free internet, which every hotel should have. We give this hotel a 10 out of 10. The only down side is that it is fairly hard to find as it is in the pedestrian section of town but very handy to everything and totally worth while.
The hotel staff is very friendly and helpful. Location is excellent and room is large Room design is old-fashioned, there is no A/C and being on the 1st floor with open window all night long does not feel safe.
Hotel staff very friendly, rooms are nice, breakfast is good
Breakfast staff were attentive and reception staff helpful The rooms are a little smaller than we would have liked. Some noise transmission in the night from neighbouring room
Very central, located just off the main Kaiser Joseph Strasse, literally 2 mins from the main thoroughfare. Walking distance 10 mins from Hauptbahnhof. Rooms were excellent, especially for the price, and staff were friendly to people who hit the town running and didn't get in until 5am. Nothing
rooms so tiny also the bathroom
All the staff were pleasant and helpful at all times. The breakfast room was well presented and there was a good choice of buffet. Bedroom was comfortable and the decor well considered. We like this being an independent hotel; it is free of international corporate identity. Whilst the location is both central and relatively quiet, the immediate street setting is not particularly attractive in a very attractive town.The room could be a bit stuffy, even though the window was openable. The room was a little small, if our stay was to be longer than a couple of days.
It was cosy and comfortable
Convenient location, good room rate, v friendly and helpful staff, excellent breakfast.
It was reasonable price and quite central just walking distance to munster area.comforatble nice hotel none
Central place,Room was good.
This is a really nice hotel, environmentally friendly, clean, centrally located, lovely breakfast - all reasons we have returned several times. The attention to detail makes this hotel stand out compared to others we have visited.
Frozen Strawberry Daiquiri
Clean, spacious rooms, great location. Amazing staff. The staff was the best. The gym facilities Should be larger.
very nice hotel, excellent location and very freindly staff
clean and quiet. The location is perfect, just in between of the historical center and train station. The staffs were very friendly. It's a little bit pricey but all the services and the room were worthwhile.
couldnt have asked for anything more- great value, great hotel, great location
Good hotel, short walk to centre of town, parking available on premises, mini bar in room.
Staff could not have been more helpful. Location was good, with easy walking access to the city
Very friendly staff. Good buffet at breakfast. Excellent restaurant recommendation to new place tucked away we would not have found from guides. Eco-friendly. Convenient location for pedestrianised area and station. Would definitely return.
I love the bars there...and the staf very nice... Nooo bad points.was the beast...
Friendliness of the staff.
Central location, well informed staff. The directions given on the website to reach the hotel, was not very clear. We had a bit of a problem to reach the hotel.
Loved the central location, but a bedroom overlooking the market square can be a little noisy if you have your window open. The early erection of market stalls and the chiming of the Munster clock can be a problem. However, the hotel's facilities and food overcome niggles like noise.
Pleasant room, good breakfast.
An interesting, traditional hotel in a prime location in the market square immediately next to the Munster in Freiburg The striking of the hours and quarter-hours by the Munster bells does not allow deep sleep
The location of the hotel was ideal, and the staff were helpful and well organised.
Our clean, basically furnished rooms looked directly out over the north face of the beautiful pink-stoned medieval Munster and down on a colorful farmers market, with food and flower stalls -- a great treat in the mornings. Despite vendors setting up quite early (before 6 a.m. on a Saturday), we didn't hear a peep. The hotel is situated over a popular restaurant, and we entered through the restaurant's front door, though later learned of a side entrance just for hotel guests. The breakfast was very nice, and we enjoyed forelle blau and other local dishes one night in the Hotel Rappen's restaurant. The Munsterplatz is located in the center of the pedestrian zone, but we were able to enter it directly behind the church to drop off bags. Parking is in a public lot 3 or so blocks away, but there is a discount offered to guests. The shower was tiny, and my husband bang himself on the swing-out doors several times. There was no way to vent the small bathroom after a shower except opening the window, where pigeons were often roosting.
Wonderful location, friendly and helpful staff N/A
We had no hot water in our hotel for the final two days of our stay. I reported this and was assured it would be fixed. It wasn'T. Nobody informed us what the situation was. Thankfully there was anpther bathroom on the landing outside the room we were staying in.
Staff were very friendly and helpful. Location was superb. Would definately stay here again.
Location is fantastic. Short walk to the public car-park and the downtown pedestrian area with shopping and restaurants. Very clean room. The exterior and the lobby looks charming but that doesn't translate into the style of the rooms which just looks dated. Staff could have been more friendly and welcoming but they were by no means offensive.
The breakfast was excellent.The rooms were beautiful.Excellent location.
the staff were very accommodating and pleasant the restaurant was excellent and busy with many local people dining ,the position of the hotel is great for exploring the city ,the car park is a safe public one near by and you have to walk approx 300 meters to the hotel
Excellent location to centre of town and parking No air conditioning required windows to be open on noisy street
All the old part of the city was on your doorstep. The travel was free so we ust left the car in the car park and enjoyed the scenery.
Ideal location. The hotel also provides you with a travel pass for use on the tram and bus system. Very convenient.
nice atmosphere and good hospitality
Location, convenience and service. Lack of a refrigerator in he room.
Beautiful building, beautiful location, very nice and helpful staff...the hotel is family owned and operated and it shows, lots of character and charm. It was a 2 minute walk to the entrance to beautiful forest walking trails beergarten and all. All guests get a free public transportation card (bus-metro-tram) which is really nice and pretty rare. I would stay here again in a heartbeat and highly reccomend it to everyone.
the clealiness, the serenity
A very good breakfast, clean rooms. It was good! It was a very hot week and the windows did not all open for better ventilation.Disappointed that someone was not available when we arrived to direct us to what there was to do in Freiburg. Even brochures available would be better.
The staff was very helpful. Our unit was large and lovely. Wonderful breakfasts were served to us with hot and cold choices. There was also fresh fruit and water in the room. It was somewhat noisy at night because our room was on the front of the hotel. So if you need quiet, a room at the back may be better.
Location in centre of Freiburg No cleaning service in room, Very very old furniture, terrible condition of Bathroom, Breakfast was served in very small portions and all extra should be asked for. Every morning workers started very loud construction work at 100 mtrs from hotel (be warned for the next couple of weeks!!!)
The hotel is very centrally located and has a municipal carpark only yards away. This is helpful in a caity where most hotels donot have car parks. The room was rather basic but still attractive. Breakfast was basic.
The location and staff were helpful. It looks tired and is overpriced for what you actually get. I was expecting more in terms of facilities and luxary.
The location in Freiburg is super! It was barely more than the equivalent of staying in someone's spare room. Not particularly welcoming or comfortable.
I liked the location.Being the hotel in the Altstadt, you are inmediately downtown and can walk around the Altstadt. The bed and the smell in the corridor and elevator.
Friendly very central hotel in the best part of the city.
Kind personnel and very good food ! Poor bed quality
Some of the staff were very pleasant and helpful, not all however. The location was very central. Small uninviting room. Carpet badly stained. Heating did not work first night so room was very cold. They did try to fix this the second night. Altogether a disappointing experience especially considering price.
Good location but that was about it Internet services are poor at best
The location is lovely, we had a balcony which was nice to sit out on and the staff were very nice and a lovely breakfast buffet. The only thing was the floor in our room was very squeaky which got to be very annoying!
Staff was very nice. The location is great. Had a hard time getting internet connections to work.
Amazing hotel in a lovely city with an excellent location and breakfast! Everything was wonderful!