location is great Hotel Staff + service are not good
good breakfast buffet, very nice staff, very helpful with answering of questions, location is great to get to a lot of areas in town.
located near train station hotel is located in a neighbourhood where too many drunks hangout during night. hotel management would if possible take necessary action to least avoid having drunks / junkies in vicinity of hotel (500 sq.m around hotel). Hotel room interior is good but not well maintained, the room we stayed had a missing lamp shade, water was leaking from shower outlet. The swipe cards we received for room didn't work on first attempt, corridors do not have intercom, hence I had to leave luggage at door of room & go all the way to reception to have the swipe cards fixed.
I like to stay at this hotel when I come to visit friends. It is convenient for transport links and is only a short walk to the city centre. It is comfortable and the staff have always been helpful and pleasant.
reception very good. big room. clean and good location
location is excellent ovar all is good hotell
rooms are clean , fresh and large in size the unavialablity of airconditioning..and it was little hot..hotel staff did supply us with fans ..that was nice from thier side
good price, good place to visit the city between business trip price for WLan too expensive. Nowadays, it should be free in such hotels category
room size & facilities Breakfast buffet excellent only 1 small pillow provided on beds swimming pool not very warm
Convient to town center and transportation The bed pillow was poor.
It's a lovely hotel and we enjoyed our stay. I can confirm the remarks on the noise of the front rooms and the cushons.
Fantastic location ,great breakfast,clean rooms ,friendly staff ,would stay again in a heart beat ,,beautiful town Nothing bad to say
Very clean, modern, centrally located If you had a room that faced the street, there was street traffic since the hotel is so centrally located.
Friendly helpful staff, excellent room, good breakfast and very secure parking.
Friendly staff and good facilities in the room. Curtains were too light and did not keep out early morning sunlight.
Central, easy access by car, plus secure parking......very friendly, bood breakfast, nice personal gifts. Front rooms suffer from external noise, and even rooms facing Park. fpr extra charge can also be noisey.
near station , nice welcome , small but adequate room , close to old town for restaurants etc
Staff wonderful...location super, we took a corner room which was had a fantastic, view. Everything was just swell
location is very convenient for town centre. Rooms were comfortable and clean and the breakfast was vry good. The staff were very courteous and helpful. no lounge and very limited publc seating area
All of the staff made us feel extremely welcome, and nothing was too much trouble for them. The entrance lobby and restaurants are extremely elegant.
We ahd horrible rooms on arrival since you booking.com have taken the old rooms that have not been renovated and you should not be allowed to dupe customers in this way. The hotel was nice enough to change the rooms
One of the best hotels we stayed in. I would recommend this hotel to everyone. The restaurant is expensive, but here are plenty of choices around.
I loved everything...the service, room, facilities. I will always stay in the Columbi Hotel when in Freiburg. Just wished they had more locations. The pillows were too soft.
Everything was perfect: courteous, helpful staff with just the right attitude, gorgeous clean pool, delicious breakfast and dinner. Loved every minute. Never mind the cost...just do it!
Wonderfully traditional 5-star (though in a 50 year old building), and you can feel the sense of pride in its history and role in the community (definitely a "tradition" for a certain age, here). Staff is professional and well-trained, and very friendly, not stuffy. My room was very large, and nicely appointed. The bar is fun -- very old school, with a wonderful, classic bartender, fireplace, cheesy 70's slow tunes (but a very talented pianist, as well). Perfect location...simple enough to reach by car, but right on the edge of the pedestrian city center, with shops right outside the door. No internet access at all in rooms. This was a big surprise. Free wi-fi only in the lobby area. Business center has one computer with printer. No fax or copier, though the front desk staff was happy to help. Mediocre bath/shower combo. I was in the "Residenz" annex, which means entering the front lobby, ascending one floor, walking down a long corridor, and ascending again. Not terribly convenient, and could be made much easier with independent external access. Finally, couldn't cool the room down (AC seems to have been shut off for the winter).
Staff & location are the best
Quiet & comfortable
another nice stay...
Courtesy of staff. Quality of breakfast.
Very good location, near the city center and the railway station. The upper level rooms are calm and have a nice view. You get a free bus/tram ticket during the period of your stay, which can be very handy. I would mainly recommend this hotel for business trips and not for touristic stays. The parking and the breakfast are not free of charge, the room rates seemed quite high (a late reservation was made). The hotel building and the rooms might need some refreshment. The business double room is quite small, but otherwise satisfactory.
Location, close to the station, and the underground parking facility.
Conveniently placed near the station and close to centre. Very good breakfast
Right by the train, bus and tram. Shuttle to Basel airport 25 m away. Comfortable and spacious rooms. The free city ticket for transportation is a plus. Slow Wi-Fi.if want better WiFi 8€/day. Lower category hotels offer free high speed Wi-Fi.
Being right over the city train tracks, it's too noisy to have the window open, which kept it too hot....
Room was new and comfortable. Price was too high and the front desk refused to negotiate. I had to book online while standing in the hotel...they wouldn't even lower it to match.
The proximity to the railway station. To allow early checkin. I was allowed to go to the room only at 3PM.
nearness to transport links and the town itself.
The meal in the hotel restaurant
Good location of the hotel, comfort, friendli personal. Especially - waitress at the breakfast in the restaurant and young women at the reception. Nothing
The fact that it was central and functional. No complaints.
Very welcoming, good location
Very nice well-designed and appointed room with plenty of space. A little overpriced.
It is very convenient, right in the centre between the train station and the old town, both stone's throw away. A small hiccup is the high tech room phone which was not working; did not bother to request change of phone, which if done, pretty sure hotel staff would have obliged.
Excellent breakfast buffer, proximity to downtown and train station. No free internet in the room. Room was too hot.
breakfast was excellent, with its variety and the quality of the food the bathroom was not very well constructed, the ceiling was shoddy, the showercurtain was make-shift, the towl hanger was coming off the wall.
Very nice hotel. Excellent breakfast. Convenient to the old part of Freiberg. It was a very modern business hotel for a touristy trip to the Black Forest. Not geared for tourists wanting some local ambiance. More our fault than theirs.
couldnt have asked for anything more- great value, great hotel, great location
Staff could not have been more helpful. Location was good, with easy walking access to the city
This is a really nice hotel, environmentally friendly, clean, centrally located, lovely breakfast - all reasons we have returned several times. The attention to detail makes this hotel stand out compared to others we have visited.
very nice hotel, excellent location and very freindly staff
clean and quiet. The location is perfect, just in between of the historical center and train station. The staffs were very friendly. It's a little bit pricey but all the services and the room were worthwhile.
Frozen Strawberry Daiquiri
Clean, spacious rooms, great location. Amazing staff. The staff was the best. The gym facilities Should be larger.
I love the bars there...and the staf very nice... Nooo bad points.was the beast...
Good hotel, short walk to centre of town, parking available on premises, mini bar in room.
Very friendly staff. Good buffet at breakfast. Excellent restaurant recommendation to new place tucked away we would not have found from guides. Eco-friendly. Convenient location for pedestrianised area and station. Would definitely return.
The hotel staff was excellent. We had many questions and they were very gracious with us. Very helpful. Could use a lift and a new computer
Convenient to Old Freiburg, easy walking. Well appointed for a city hotel. Breakfast was good. It was noisy, there was not convenient parking, the pillows were awful
A friendly traditional hotel near the main railway station in a quiet road. There was no problem leaving our bags when we arrived early. Reception helped carry our bags up to the 4th floor (no lift). Just that there's no lift, though reception was helpful in doing the carrying. A little expensive compared with other hotels we stayed in with similar facilities and similar-sized room.
Comfortable and good location. Good breakfast. Website misleading in that this hotel accepts American Express but refused when I was paying on checkout. No lift and we were on the fourth floor.
Very good breakfast. Very clean room. Good service. An elevator/lift for luggage would be an additional improvement.
The staff were great, really friendly & very helpful. The bathroom was a bit small.
Great location, good breakfast buffet, bright room, friendly staff.
A very pleasant modern hotel in an older building, very conveniently located for the railway station and Freiburg's historic city centre
Friendly helpful staff in a genuine family run hotel
Very friendly staff and helpful They did not have my reservation but was able to give me a room
The hotel was very central and the room was very clean, well-appointed and comfortable. Excellent for a three-star hotel. The staff spoke English and went out of their way to be helpful and welcoming.
The ambiance of the establishment was superb, combined wih the friendliness of the staff and the breakfasts, we could fault nothing.
Very convenient. Close to railway station. Quiet
clean, comfortable, good location
Quiet and convenient location. Good breakfast buffet.
staff, breakfast, character of building's architecture wish parking was closer and hotel-owned and free, but in center city that is not always possible. Not a major issue tho.
Cosy hotel, located in a quiet side street, less than a 2 minutu walk from the main station. Great breakfast buffet, and free wifi.
Minerva has the best breakfast that I've found during my vocations in Germany (Münster, Köln, Heidelberg, Freiburg and München) and Italy (Venice, Firenze and Rome)
Good position. Very helpful and pleasant staff with excellent English. Breakfast fantastic.
the breakfast is very good, and the people at the front desk are very nice and helpful!