Convenience of location and siz of the apartment. Plenty of space. Automatic switching on of the air conditioning at 6am every morning no matter whether it was off or not!!!
Space of the rooms and comfort
Location, very good breakfast and the space of the rooms. The staff is not very welcoming. the view of the room was very bad.
Hotel staff is very friendly, rooms are large, location is very convenient even if you want to visit Paris, hotel is close to subway. nothing - all good
The space no diner facilities
Hotel is located a stone's throw from the main Metro line, so it is in a convenient location, however it is in the business district.
nice and roomy. nice view. good kitchen. Overall, a great stay.
clean and the location of hotel
We stayed as a group. This hotel was ideal for us, having a separate kitchen. The location was great only a short ride in the metro The only complaint that we had was the room sounded like the wind was coming through the front door and was very noisy.
Stayed at Fraser Suite in London, all of us said good. When we come to Fraser at La Defense, all of us say Wow - it excellent. 1. Less than 5 mins walk to metro. 2. Very nice, friendly and helpful front desk. 3. Our 2-bedroom are very comfort (very similar to N. America spacing). It not like normal hotel room in Europe - Fraser here provide a big room. Our 2 bed-room also comes with 2 balconies. 4. Quiet and fresh air (compare to Paris downtown) environment. If travel with 4 or more people, this is the 1st choice - no doubt.
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
The service was amazing! Nothing, it was all great
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
Location perfect for work at La Défense
The staff kindness and professionalism. The room quality. Nothing.
room, bad, location, car parking distance from metro
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
the comfortable bed No
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
the location the internet not free like other 4-star hotels in paris
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
Room had a view of the Eiffel tower which I was not expecting. Clean rooms and comfortable bed. Breakfast at the hotel was good. Had dinner one night at the hotel, it was terrible. Eat dinner somewhere else. The AC didn't really work but the weather was mild so it wasn't an issue.
Good price, good location (near métro), excellent views of seine & paris, very large room for price, comfortable Some of the staff could have been more polite
Good location, good view of Paris from rooms, overall cleanliness
access to parking is not easy. we had to walk long way. without navigation system, it is not easy to reach hotel entrance by car.
the location no
the staff were very friendly and helpful no swimming pool
The hotel was very convenient and the staff were very helpful getting taxis, booking restuarnats for us. very good overall
Very close to Paris. Not noisy at all. Nothing to see around the hotel.
hotel location bad air conditioning system. no good staff provided at the toilet.
Very friendly and attentive staff who were happy to speak English. The hotel is located in a great area with river and city views and close access to the Metro and Disneyland trains The hotel is very busy with package tours and the facilities struggle to cater for the large numbers especially the breakfast catering and internet access
TV, newly furnished carbets at room. closeness to the facilities such as Mac and oter resturants, RER and metro> good breakfast very safe nighborhood, i recommend it for budget travellers. staff are excellent very small double bed, I mean very small doesnt fit for one!!! , you hear everything around you like there were no walls. I had difficult times sleeping there especially when the house keeping start their job at 11 a.m
Good value for money, small but comfortable room, the neighbourhood is quite far from the touristic centre but very quiet and safe, nice restaurants nearby The hotel is not very close to the metro station, so be prepared to have at least 5-10 min walk, but the descriptions on the hotel own web site are very clear and make it easy to find. Be careful and later at night do not use exit G of La Defance metro station, as it does not seem very safe.
Neighborhood is nice and calm, the hotel itself is good value for money The hotel should fix the button of the toilet (but it is small problem anyway)
Its a very nice, clean hotel. The french breakfast is good.
Cleanliness of the room, breakfast
Bathroom was very clean, the room was quiet. The room was a little small, but good enough for our purpose: just to stay there at nights, during our city visit. The location is nice, about 15 minutes to the nearest metro station. I would definitely go bakc to stay there. Room was a little small, and the hotel was a bit hard to find, so be prepared with a map.
I like the room, Internet is free and work well. It is very good for the price / facilities. Poor breakfast.
The 2 guys (Gregory was one of them, forget the other guys name) at reception gave great advise. No
I like location of Hotel La Régence brekfest
Helpful staff Very noisy in the reception area and bar due to "tourist groups"
Convenient for La Defense area. Hotel was good value for money. The staff were very good, but checking in time was too long.
very expensive considering breakfast is extra cost effective poor rating the price , food poor
Clean, comfortable, quiet, nice view, friendly staff Rush time when leaving in the morning, wait for breakfast.
Close to La Défense. The parking garage is difficult to access with baggage for a strong person. I would think that a frail person could not manage.
Breakfast: excellent. Hotel design and condition: perfect. Room facilities (safe, a/c, tv, etc.): perfect. Internet access: very convenient. Parking facility existing: ok. But extremely inconvenient: located in a nearby building. From that place to hotel entrance: combination of extremely narrow lift and stairs, very inconvient especially when carrying luggages. No temporary parking possibility in front of hotel entrance and no valet help. When being there first time by car, you are lost.
small bag with two bottles of water & snacks was given to me for city tour in checking in at reception littel bit long distance from parking space to reception, and small space at lift and stair case, so difficult to carry heavy big luggage. restaurant is closing for dinner
"Mercure" parking place
Clean and efficient.
Local to where I was going, good combo internet/pay tv package, good breakfast for france, resonabl eprice slow checkout, they need a kiosk checkout
It's location was ideal for our office, although not too easy to find! The room and bathroom were small and although clean, were very basic.
A bit difficult to find way there and back to the business centre - not the hotel's fault.
Internet is totally terrible.
helpful staff queue at breakfast
View of the Eiffel Tower. Friendly staff The lift was tiny, only fit one person. No Iron in the rooms as specified on the website
nearby Turkish restaurants and metro (15 min. by walking) communication with reception people (poor English)
Nothing particular. The place was ok. Not far from la Defence, and comparatively cleaner than many other hotels i know in paris. The room was clean - at least it appeared so. the bathroom also. but i found a lot of hair stuck in the drain of the showerbox. Walls were thin, and I could hear people coming back from their outing and banging doors close etc etc. Not too expensive overall, but for what it is, I think the price is a little high (but reasonable in Paris).
The location is very good: is near the metro station(about 10 minutes to walk) and also near the Arc de Triomphe (about 4 or 5 metro station or 40 minutes to walk). The neighborhood is ok and seems to be safe.The personal stuff was very nice. In the bathroom I found some hairbreadths.It wasn t warm in the room and the heating (machine) was very old.The breakfast was very poor.
Location, Price and safe No issues.
affordable staff did not clean the room everyday particularly the toilet
confort and quality of the room, proximity to business center and underground metro
The hotel staff, especially Julien, was most helpful. The room was supposed to be a non-smoking room but it smelled of smoke.
Access to the underground & RER-train. Huge Shopping center in front. The mattress really need a replacement - this is not a Marriott style bad. They are thin, old and broken. The cleaning should be done better in a four stars - there was a dirt pillow that never got replaced during 5 nights (I kept it as a test to check..)
The location. The booking stated free use of high speed internet but the hotel charged for it when checking out.
Good location Rooms need refurbishment
the stuff they help as a lot in giving the right direction to places that we want to visit in paris -- by train ,, they were very nice yes, the bathroom.. as a musilm we need water after entering the toilet ..and they provide tissue only
location Poor concierge/housekeeping facilities. I had forgotten to bring my UK-France power adaptor, despite requesting a loan adaptor three times, I eventually had to go our and buy myself one from the local supermarket - not good service from a hotel of this level and price.
Hotel Bar , Lobby , Staff Price refreshments
It is a comfortable place, you feel well and can have a good rest. Too long waiting for checking in
very big and comfortable bed. funny card system to use the elevator.
for a few days a good adress to stay with family, direct at the metro station. it was possible to make (simply) meals in the appartement and it had 2 separate sleepingrooms with a lot of space in the nearby there are almost no bars or restaurants , or a friendly ambiance
The bed was comfortable enough. The location is ok (10-15 min walk) for people working at La Défense. There were cooking odours, probably coming from another room. A ventilation of the air conditioning system worked all night, not creating cold but making an annoying noise. In the morning the toilets flush was not working anymore...
The standard of the room was below my expectations. There was also a building site next to the hotel and work would start at 07.30am which was very noisy; it was impossible to hear the tv over the drilling and banging.
The direct phone line to the room For the price, everything about the hotel was substandard - I have stayed in places in La Defense for the same price that are far superior.
rooms too small double bed in lounge area was difficult to separate out, as some holding clips were broken
free internet in rooms. sometimes water was barely warm :(
I appreciated the free WiFi that was available in my room. There was no trash container in the room. I used the plastic laundry bag for my trash.
We went to the major Paris sights, including the Eiffel Tower, Louvre, Notre Dame, etc. Perfect location for getting to all of these as we only needed one or two metro lines to get there! The sofa bed collapsed on the second night.
nothing! The hotel was terrible!
The location is perfect. Close to M station (3 min. walking), close to La Defence Shopping Mall. No Luggage Services or baggage boy is available. The Housekeeping services shall be at daily or each two days but defintly not once a week.
We liked the staff who were very helpful, we liked the facilities of the room (dishwasher in kitchen), the setup up of the room - our children slept in the bedroom and we were in the lounge, but during the day we opened up the sliding doors so it felt very spacious. We also liked the location, it was clean and quiet, with shops nearby and a short walk to the metro.
Hotel staff. Cleanliness of your room. Location. Promises that the hotel has possibility of Internet connection. Please forget about it! Of course, it is not the staff fault but ussually the meteor which is the WiFi provider. The same situation is in the Adagio Hotel near La Defence.
The fact that it is a studio/apt with small kitchen. Feels a lot more homy than most hotels. This hotel does not have non-smoking room, as I've been told by reception. I've specified it in the reservation but was not told there were no smoking room. Having allergies, it was an important issue and the actual room that I was assigned was particularly smelly, obviously having someone before that smoked considerably. I had to leave after the first night for developping asthma symptoms.
Reasonably big appartment, nice 2 rooms, + kitchen+ nice terrace. Old, out of date phone number, that did not reply.
distance to the office breakfast offering, speed of reception service, deny of corporate rate, no food / supermarket e.g. available
Staff were helpful Quality of the bedding
We were really impressed with the size of the room and all its amenities, lots of towels, fridge/freezer, microwave, even a dishwasher, TV, lots of pillows, big bathtub and separate toilet room, the breakfast was excellent and very pleasant staff and located on the outskirts of Paris but still close enough to get to town fairly fast...all in all, a very enjoyable experience. No complaints, but the parking lot was a little dark.
comfortable and secure hotel nathing
Please write at least 15 words
I like the the location of the hotel. the hotel do not have a king size bed room.
Location and facilities of the hotel are good . Overall aprtmrents are clean and maintained in good condition What I did not like is attitude of the hotel staff , especially at the reception .Upon arrival , we were informed that they have very , very big problem and cannot give us the room we booked . Instead they offered to pay us taxi which to take us to another hotel in the city center . After we declined they told us our room is not ready and again proposed to go to another hotel this time in the area
I liked the fact that you could cater for yourself and ease of travel to the city centre
the locaiton aren't they have to clean the room everyday???because they didn't.
Nothing It had a damp smell, the beds were uncomfortable
It was a nice experience at this hotel.My self and my wife had a comfortably stay for eight nights,excellent location for work.Easy access to metro and suberbantrains.As a super market is at hand it is easy to purchase the daily requirements and even to cook some dishes at room.Great value for money.
The room was new and very clean the day that I arrived. It looked like I was the first guest to use the room. The hotel neighborhood is very nice with plenty of open spaces. I was also satisfied with the hotel staff. The room is cleaned only once a week. I believe that this time should be reduced to a minimum of at every three days.
Near to La Defense Shopping Center. Very good kitchen facility. Staffs are friendly. Room service is no done daily, but weekly.
Comfortable and spacious rooms, well equipped, good location, friendly staff The neighbourhood is deserted after 8pm, no restaturants, no food shops, although there is plenty of life 3 metro stations away.
Kitchen facility was good. Iron was not there.
nothing every thing bad they give me one bed room not 2 bed room
Rooms were spacious, clean and warm. Good position for business in the commercial quarter of La Defense. The internet signals were too weak for use in the room. Had to sit outside the lift to get a signal.
The was the worst place i hve ever stayed - the shower was broken, the carpets were stained, no restaurant or breakfast facilities...simply awfull!
Good facilities for a business traveller who prefers home comforts like making tea ! Very clean and new, liked the separate bedroom. Especially appreciated the large amount of hanging/cupboard space and the well thought out bathroom - particularly the large shower with both overhead and handheld shower heads (not usual in French hotels ...). Rooms on the same floor as reception are a bit noisy in the evening. More English language TV choice please - La Defense is full of English speaking travellers.
The comfort and facilities of the room.
location near the metro, business centre and shopping centre, it is aparthotel with a small equipped kitchen, the hotel staff is rather friendly the rooms are not done during the stay, the rubbish is not taken away, the choce of food for breakfast is reather poor
A little hard to find due to the maze that is La Defense, however upon arriving I was greeted by friendly and efficient staff, and the room surpassed expectations, having stayed in an aparthotel in London. Overall, quiet, comfortable, very close to the Metro, and spacious.
The place is clean The price is very atractive It is easy to locate The AC was not working The door of the toilette does not close There is no room service
The rooms were small but clean. It was right off the freeway which was convenient and 15 - 20 min walk to metro. Groc, bakery nearby. Well worth the money
closeness to metro stop right across the street from a bakery three blocks from a grocery store asked for two rooms right next to each other or across the hall they couldn't accommodate us
value for money, proximity to public transportation. Excellent staff support Size of breakfast room quality of food
I was pleasantly surprised to see that there are enough utensils for the three of us. N/a
Hospitality and guidance of staff are good One very appreciation is i have left some valuable my mistake outside.During house keeping it was kept in order. Good people on duty.
The free wi-fi facilities. There is a smell, like a dog smell or something along the corridor near my room on the 5th floor, I think it's coming from one of the locked rooms. And the fact that it appears there are other residents co existing with the hotel in the same building makes it feel a little bit unsafe since u meet people in the lifts whom may not be hotel guest.
The swimnig pool Very small rooms
Staff very helpful and friendly. Free wifi access. Good-size swimming pool. Excellent value for money. Cooking smells in corridor, although not in rooms.
Fabulous! My room was clean, comfortable and spacious. The kitchen was nice to have. Just a short walk from La Defense RER and the metro. Amazing shopping center complex just around the corner. Through booking.com I spent only 44 Euros a night for a single suite. It's only a 10 minute train ride to Chatalet Les Halles. For the same money in Paris center I got a room that looked more like a jail cell. The reviews of this property suggesting that it is not well maintained are unfair. I think they must be from spoiled business expense account travelers. There are a few scratches and dings in the rooms, but it was an amazing room for the price. I'll never stay in old Paris again. I'll stay at De Vinci and hop on the train. Perhaps because they are an apartment hotel, they don't have a good system for wake up calls and the night attendant never looked at the book. Thank goodness I woke up on my own. I almost missed my early morning train to Brussels.
Easy access to the Trains, key shopping areas, and the 24/7 availability of wireless Internet Service. Also nice was the helpfulness/friendliness of the staff and the responsiveness to questions and enquiries. I particularly liked the fact that all front-desk personnel I met spoke English fluently, considering I dont speak French at all. Another plus is the affordability of the rooms. Was not too impressed with the sparse breakfast and the fact that there was no free coffee. Worst case would have liked if there was a coffee dispensing machine for us caffeine junkies who dont eat breakfast.
The hotel was well kept. The parking was a covered one. The kichenette was very useful. At the hotel website, the instructions about the directions to the hotel were insufficient. We spent 3 hours searching for the hotel. Finally we realized we were so close to it. The hotel should give a detailed map on "How to Reach".
Staff welcoming, hotel clean and tidy and restraunt meal was excellent
Nothing I found the staff to be extremely rude, the linen in the room smelt disgusting even after changing the linen it was still terrible, my pre-arrange tax service was always late causing us to almost miss our cruise dinner, my wake up call from the hotel was 30mins late, the food menu was terrible and the food was not great either & i would never reccommend this hotel to anyone.
Kind hotel Staff, very good,wifi, a nice large clean room, well designed working desk. The location of Hotel is perfect for my purpose(business). It is an expensive hotel but you've got what you paid for, and I think with the same price you get a lot smaller room in the center of Paris usually.I also like the fact that they have smoking room as smokers tend to be discriminated more and more (and at the same time no smell of cigarette at all in the another area The water tmperature of bath and shower is set on 38 degree which wasn't hot enough for me and it can be colder but not hotter. Also the room temprature wasn't warm enough for me to work at night although it may be a good temperture to sleep. I tend to feel cold so for the most of people it would be ok, but I'd prefer to be able to make it warmer(there is a controller but I couldn't make it warmer at night time)
Perfect for short familly trip.
Clean, comfortable. We hear the sound of lift from our bed room all the time as it located next our room.
Windows were open 1cm and nailed there! the room was on a main road where the noise did not abate and we couldn't close the windows!
The staff very friendly and the free internet in the room.
It was good None
restaurant portions were very small for the cost. i think the neuvo quisine approach should be abandoned and larger portions offered.
The atmosphere - like staying at your grandparents house! Nothing
The room is so small and the hotel is too far away from the city center.
nice little bit far from center.
Location to the train stop. The hotel staff were helpful.
The room was on 5th floor under the roof, but with acceptable height if you are under 1.90m. You take the lift to the 4th and climb a few more steps to arrive to that nice cosy room. It looks oldish but has all today equipments (mini-bar, wifi, hair dryer, flat-screen tv ...). It is clean, no broken tool. Breakfast was good. Staff was very accommodating. If you need internet, do not ask for room 503, because it is on the limit of wifi reachability: my PDA worked, but my PC did not.
I liked the hotel's proximity to Paris. It was 15 minutes drive to the Eiffel tower or Champs-Elysees. So, the location is really practical if you come by car. Also, the public parking around the hotel is free but hard to find a spot if you come late at night. There is a parking garage opposite to the hotel however that will cost .5 euros/hour if you park the car over night. I only slept for 1 night in the hotel so I don't really get to judge it. However, everything is really tiny. The room is too small although the bed size is okay for a couple. The elevator is too small that it can hardly fit 2 persons with one bag; I had to take my daughter's stroller and other luggage through the stairs to the 4th floor. Basically, in this hotel you get what you paid for; If you are a backpacker or your highest concern is a budget hotel then this is a great deal with a very good location.
Original period features, such as carved wooden bed, a nice change to sterile box room hotel rooms.
Stinky & greasy
Original/antique features in each room, not a cloned white box
Due to this being a business trip I really only slept at the hotel but the staff I met were very helpful There was no light bulb in the bedside lamp and the shower didnt work