Excellent tv Didn't have a weigh scale so I could weigh suitcases to prevent extra fine at airport for overweight bags. ($20 investment). Two wake-up calls never happened, and I nearly missed my flight home. The clerk on desk couldn't answer me who pays for my flight home if I miss it because of his errors? Lastly, I didn't at all appreciate the maid walking in on me just as I had got out of the shower, even though I repeatedly shouted stop, and she kept coming into the room. Undertrained, I guess.
Warm friendly atmosphere and comfortable room. Being at the front of the hotel, got a fair bit of noise from the street.
The staff was extremely helpful and very pleasant. They were always glad to provide information and recommendations for dining or attractions.
After the initial impression which was disappointing we found our stay to be pleasant. The beds were comfortable, breakfast was satisfying with a nice variety the location was good and the staff nice and helpful. The room and especially the bathroom could use some renovation
Fine hotel, nothing to complain about.
Great location, the room were large The room was a little tired
Staff was helpful and friendly, choise of dishes for the breakfast was ok There was some strange smell in the room on the 4th floor and the sewage in the bath was not working properly
nearness to historic sites n/a
Like coming home in from the cold. Coffee and danish lovely.
The hotel was great. The staff friendly and very helpful. We were traveling with my aunt who is in a wherlchair, the hotel is aces sable and the staff really helped make our stay comfortable. Rooms are good size and very comfortable even with a wheelchair. Breakfast was good with a large assortment of items. Location was great since it is near Rosenburg gardens and the metro. We walked all over the city from here with the wheelchair ! It was all good.