Hotéis em Chiang Mai

The hotel was a good overall experience. Both pools are much better in person than they looked in the pictures. The room was small and a little run down but the restaurants and outdoor bar made it totally worth it. I would absolutely stay here again, but might splurge on the bigger room next time.

Reasonably priced and quite functional, although hardly wildly welcoming. Two pools and an excellent Chinese restaurant on the second floor. Location is another advantage, a block or so away from the Night Bazar. Rooms quite nice and extremely clean. Quiet (particularly as my stay has corresponded with the curfew in place following the events on and around May 19, 2010). Highly recommended.

The day of our arrival there were many people checking in and although we had to wait our turn, almost immediately eye contact was made with a staff member who gave us a warm smile letting us know we were acknowledged. The registration itself was not only fast and efficient but our preferences were given a high priority, i.e what side of the hotel we wanted to face, and did we want non-smoking, etc. My overall impression was the hotel wanted to ensure our comfort during our stay with them. We felt very much at home, so to speak. The staff from the front doormen, the concierge, the servers, housekeeping were amazing in that the friendliness displayed by one and all was genuine and welcomed by us - they all seemed to have an uncanny sense of when to kibitz and when not to and that we appreciated very much. The rooms are very, very comfortable - the bedding is to die for. Actually, I can only say that their attention to detail made everything perfect. The restaurant is most definitely ...

Fantastic location right on Night Bazaar street. Amenities and facilities were exactly as described.

Internet is very sketchy. Signal went in and out constantly in room.

Location is right in the night market with plenty of food nearby. Staff are friendly.

We had rm 216 which was dark because it faced a blank wall and construction site . We couldn't sleep past about 7AM because of crying kids, scraping chairs and walking sounds. We assume the restaurant was below us. We stayed a week and room cleaning was minimal. The carpet was dirty when we arrived and wasn't vacuumed during our stay. The shower also needs attention as it is difficult to actuate. In general we feel we paid for a premium room but didn't receive it.

The room and staff were excellent

Location, right next to the night Baazar.,

Did not have any facilities in the hotel. They would have to shuttle you to another place and shuttle would stop at 4pm.

The lobby is an immediate breath of fresh air - it smells so amazing with all the oils and things for sale. The desk staff is nice and the valet was wonderful - we used his help all the time, getting taxis. The rooms are beautiful and have gorgeous boutique finishes and hardware. The breakfast buffet was awesome!

The hotel feels like it's on the outskirts of the city. It's a decent taxi ride to get to the main areas. The pool was freezing cold and in the shade all day - it's not the kind of pool where you get a tan or have a view. The river is not a pretty attraction. The mattress is rock hard - some people may like that, though!

We had a good meal in the restaurant- good price, good food. The rooms were a complete dissapointment. Dirty carpet, filthy showers. This location needs a complete remodel. The lobby looks nice and the food is good. Don't be deceived. The rooms are not clean.

We switched rooms because there was mold all over the bathroom, dead bugs in the room along with ants running around everywhere. Hotel caters mainly to Asians. Looks like the hotel in the shinning from the inside.

Friendly staff, decent breakfast, close to sites and shopping.

I've stayed at 6 different Shangri-La's in Asia and this was the first one that I felt represented a poor relative value, given its premium price: No breakfast included, all miscellaneous items, mini-bar, etc. were NYC priced. This was Chiang Mai Thailand. I'm used to excellent service from check-in on-not here. I've had better check-in detailing from bellmen everywhere. Their representative in their business office seemed personally inconvenienced by my questions. I had grown accustomed to excellent service from check-in to check-out at Shangri-la. This is a premium priced place with average service. You can do better.

Just a really pleasant place to stay. From the service you get when you check in to the outstanding club Room, comfortable room and bath, excellent breakfast, excellent gym, beautiful pool, nice spa, and everything about the hotel was done for understated style. Worth more than the cost...I look forward to staying agin.

Excellent service, good location, great rooms (spacious, clean). Spa is excellent as well.

Mosquitoes- I understand it's hard to get rid of them and not sure what can be done to prevent it since the property is pretty open-air, but they got into the rooms.

Great service. I definitely recommend it. It is also across the river from a market.