Hotéis em Chennai

Prós: I would like to thank and put on record my appreciation for Mr Prakash Iyer Chef at ITC Grand Chola who serve me excellent idlis and dosa as part of the menu in the Coffee shop. He was most friendly and helpful and really made my day with the hot filter coffee.

Prós: Excellent options - literally spoilt for choice of breakfast with 5* service from all hotel staff Checkin and Checkout experience was exceptional. Dining at the vegetarian outlet was truly a memorable experience

Contras: None at all

Contras: Not clear about visitors access

Prós: The bed amazing

Contras: Breakfast needs to have more food variety

Prós: Everything else. Location. Property. Swim Sauna Spa

Contras: A bit over priced for Chennai. Where in other 5 stars are available at lesser price

Prós: Everything!

Prós: Liked everything about it..

Contras: Nothing Itc was just a perfect choice when one is in chennai. From safety to comfort.. Itc is a top gun.

Prós: The hotel is really big and have different restaurants

Contras: I used the spa service, where they do Indian message for me. They used wooden bed which is not comfortable at all. I advice them NOT to recommend this kind of message to anyone as I had nick pain after the message.

Prós: Delicious breakfast and extraordinary staff

Prós: Massive & Beautiful

Contras: Nothing

Prós: Arun in Chipstead gave us a lot of personal care and attention!

Contras: Compared to our previous visit earlier in the year we felt the staff were generally a little more impersonal with us which was disappointing. However the feedback was positively received by management!

Prós: EVERYTHING They even sent me get-well flowers when I fell sick This is the only hotel we will stay at in Chennai (except for overnight airport transit)

Contras: NO SHORTCOMING WHATSOEVER

Prós: Amazing hotel with the best personnel.

Contras: Everything was perfect

Prós: Food quality was not consistence at the buffet breakfast

Prós: Everything was perfect

Contras: Housekeeping was the best department. But despite their apparent diligence, rooms still felt dusty. Had to keep loading on the anti-histamines. For a 5-star hotel, breakfast was mediocre. I've definitely had better breakfast spreads in other Chennai hotels. Quite disappointing, really. Also, while the staff were polite, they did not go that extra mile to be helpful. For occupants with families, think again, because there are no kid-friendly channels on the television. For the exorbitant daily rate, we felt rather short-changed.

Prós: Friendly and courteous staff, Attention to detail. Very well maintained. Great restaurants.

Contras: Free Wifi is really slow

Prós: Excellent service

Contras: Parking facilities

Prós: Check in service was exceptionally efficient and was a welcome relief to be in my room without any delay after travelling all day and arriving at midnight. THANKYOU!

Contras: Spa closes at 8pm - hard for business travelers to make use of facilities after returning from office at 7pm.

Prós: Great ambience, and friendly staffs

Prós: Excellent service by the reception staff. Super comfortable rooms and overall great experience at the property. Must try the Chinese food at Golden Dragon. Buffet breakfast spread is very good too.

Prós: The beds are comfortable.

Contras: The food in the spectre restaurant is horrible. The North Indian chef doesn’t know how to prepare subzi’s. The staff at the restaurant make the customer feel as if they are being forced to do their work is the restaurant - spectre.

Prós: Room, staff and food were excellent

Contras: Nothing

Prós: The room was awesome, an the breakfast buffet was unbelievably good. It was like staying at an actual palace!

Contras: Everything was excellent!

Prós: I loved everything here! Specially the staff lead by people like Rabina, Siksha and personal trainers in the gym. Rabina went out of her way to surpass all my expectations (thank you) Siksha could not do enough for me in the Indian Restaurant. The staff in the gym didnt have to but spent their time helping me with the equipment and specially with the effective stretching after the work out. I travel and have travelled all over the world. I live in a five star hotel in Dubai and have never experienced such an amazing experience from the hotel, the rooms, room service, Valet and specially the mentioned staff. Because of all this I have fallen in Love with India. Thank you for making my stay Unforgettable. Outstanding and all credit to The senior management

Contras: I missed breakfast buffet by 5 minutes, was given a menu and charged for the breakfast. They could have been a little more flexible. My stay was almost PERFECT

Prós: The location is perfect. Staff is extremely friendly and helpful. Great food. The rooms are spacious and beautiful- it was great to wake up to the gorgeous sea view !!

Prós: Nothing

Contras: Food -low quality

Prós: A real palace!

Contras: Only the Chinese Restaurant does not allow guest who wears short. I was about to take my dinner but the Chinese restaurant does not allow me to go in.

Prós: I liked everything about this hotel

Contras: The staff at the spectre restaurant is always tired and just wants the customer to finish their food and run out of the restaurant. The service is awful at the restaurant.

Prós: Excellent maintenance of the property. Staffs are well trained and helpfull. Special thanks to Mr Anubhav joshi .

Prós: Amazing team of professional people ..

Contras: No rowing machine !

Prós: receptionists

Prós: loved the food, very tasty and lots of variety loved the helpful hints on name of dish staff very very engaged, all out to make one feel like part of family, always approachable and willing to help

Contras: Not to the level of a Standard Novotel. Room service really not good. By 3.00 pm they toldme that the kitchen is closed I can get only sandwiches

Prós: Security person Akash. Very nice. And Divya on reception

Contras: Behaviour of one duty manager.

Prós: Good location. Plates were not clean at the restaurant. Being in Chennai , they should serve typical South Indian filter coffee. South Indian food taste can be improved.

Prós: Staff are very friendly and helpful. Special thanks to Ms. Jyoti Verma for making the stay more beautiful.

Prós: Cleanliness

Contras: Inexperienced staff

Contras: Food was horrible. My kids were fel sick after eating food. Also, Looks like, it's a rotten ood

Prós: Excellent staff and hospitality, my family insists on staying at your hotel everytime in future though it’s a bit far from airport

Prós: Service was great!

Prós: Reception staff was so polite and beautiful command of English.

Contras: coffee maker in the room did not work during my entire stay and the hotel staff could not fix it even after my complaint. I could not get my brand of liquor--Black Dog.

Prós: The foods are awesome, the pool is so beautiful and the spa service is also good. Overall it’s a 10/10

Prós: Excellent Hotel

Prós: It was a short stay. Comfortable. Food was good.

Contras: There should be a universal plug point near the mirror in the bath room that can take any grooming appliance. It is essential.

Prós: Modern hotel with great hospitality, smiling and helping staff Well designed rooms clean and fresh

Prós: Friendly staff

Contras: Nothing

Prós: It was really gud experience with hyatt..in one word I loved it ...

Contras: I don’t have that type of any bad experience so ..

Prós: Food, Staff, and Room.

Prós: Breakfast was very good. The staff at the breakfast service were also very nice and helpful. The check-in was very smooth and the staff at the front were very courteous and helpful. The junior suite was very spacious, clean and comfortable. The oversized bathtub was definitely enjoyable.

Contras: Nothing much.

Prós: The service standards , were excellent and it importantly translated across all aspects of the hotel . There was a clear commitment by the staff of the hotel to ensure that the expectations of the guests , were met . It was clearly their mission and priority, and it was amply demonstrated across all geographies and service sectors . A memorable experience that clearly celebrates all the values of the Hyatt chain , and clearly one that that’s recommended to anyone visiting India and Chennai in particular. I would be remiss if I did not mention, the pure tranquility and breathtaking image of the GANESHA ON THE WATER. It will always remain ,an indelible memory .

Contras: Personally I found the music from the Club a little intrusive, for diners at the restaurant on the floor above . It can get in the way , of a business discussion and conversations .

Prós: Service of the staff. Surprised us with a cake, chocolate box and coloring books for the kids.

Contras: The access card had issues every time, which was little frustrating.

Prós: Each and all of the personnel were approachable, friendly and helpful. Taxi transfer was so convenient. The rooms were very nice and well kept. Laundry service was spotless. Restaurant and Bar were very nice places with brilliant food and Drinks. Make sure to not miss the patisserie!

Contras: -

Prós: Everything else was perfectly fine

Contras: The shower room dint have a door. The water was coming out and making all the way wet. The only thing I disliked

Prós: The food and the facilities in the room were just fabulous. Especially the service right from the reception area to the people who waited us in the dining area. Had a great experience with u...Thank you!

Contras: We were told that the breakfast would be complimentary but it turned out to be just a mere reduction in the rate...that is something I didn't expect.

Prós: The staff was very helpful especially in the restaurant The breakfast spread was great It was very quite

Prós: The best thing I liked about this hotel is the hospitality of staff members. they make you feel at home the moment you arrive at the hotel. Mr Prakash at the reception was too good and he also had some pleasant surprise for all of us at the time of check-in. Rooms were clean and well maintained, food was excellent and the overall ambiance was fabulous. Highly recommended.

Prós: They have the best service, they understand hospitality and the staff is trained so well and always welcoming.. I come here for all my business trips and I feel well attended Kudos to the team!!

Contras: I have no negative words, it's my go to place in chennai

Prós: no commenta bit of a let down compared to other city novotel

Contras: Room was not that much good and requested for upgrade and i was ready to pay but reception said its not possible

Prós: I liked the customer service, thanks to Kushi Thankur and Manvy. They both have been nice and welcomed us with a broad smile. I enjoyed my stay at Novotel. Looking forward to book again!

Contras: NA

Prós: The ambience, facilitates, food, staff are picture perfect and pamper you during the stay. The painting and art collection in the corridors are well arranged and give you a glimpse of Chennai history alongside the hotel.

Contras: The bathroom walls need some renovation and a curtain in the bathtub for those don't want2 use shower...

Contras: I slept in until after the official breakfast time expired (10.30am), as I arrived in the middle of the night. They were not flexible to serve the most basic breakfast on a complimentary basis, albeit I had paid extra for breakfast.

Prós: Excellent! Great staff and facilities.

Prós: It’s newly renovated 100+ year old Taj Property , very well located , Staff is extremely helpful and language is no barrier .

Contras: Stayed in which room, window very small.

Prós: Everything. Polite staff at breakfast. Chic rooms.

Contras: Nothing much.

Prós: The staff went out of the way to make us comfortable.

Contras: The room had a stuffy musty smell to it. Even the bedding had the same problem.

Prós: The bed was really comfortable. And the live music at the bar was excellent.

Prós: The location and the heritage make

Contras: Nothing

Prós: This was an excellent safe place to stay for work with a beautiful old historic property. The staff was very attentive and helpful

Contras: The room had a very strange moldy smell but other than that was very pleasant.

Prós: Service quality and good choice of food

Contras: The 10-15 minutes of power shut down

Prós: The Lady Security at Gate was Exceptional

Prós: quiet and comfortable , food was amazing , delicious !! staff was courteous.

Prós: Location,

Contras: 1.Waste of Time, we need to wait 30 minutes for food service and quality of food is average 2.Bed cots are moving unidirectional, lo class cots but beds are good. 3.Area congested Rooms

Prós: The staffs were very friendly, room had everything it’s supposed to have. Felt comfortable and the place is in mid of prime location.

Contras: I checked in couple of hours early and said I will be checking out the same time the next day. Still, I have been asked to pay additional bucks for early check in. That could have been avoided.

Contras: Better facilities (like stock up with what they offered) ex shower kit, groom kit, they say they offer but you have to request for it most of the facility aren't there as they should have been.

Prós: Breakfast not applicable.

Contras: Swimming pool was mentioned while booking but it was under maintenance. However staff said they can arrange at some other location which needs some travel time.

Contras: Rooms are too small. toiletries were not provided. Overcharged for fruits

Prós: I like the room n the privacy in the hotel

Prós: Hii There will keep two milk power Then I order something that will take 45mins otherwise take 1hour the told easily this is complementary sir sorry to late

Contras: I like rome

Prós: Ambience and aesthetic looks

Prós: All facilities

Contras: Nothing

Prós: All facilities

Contras: Nothing in particular

Prós: All facilities

Contras: Nothing so far

Prós: we liked every thing about the stay the staff there wolcoming there smile the food was excelant every one were great helpe to me and my family thank yoy thank you

Contras: nothing

Prós: Every thing ok.i enjoyed my stay. Staff showed good hospitality.

Contras: All

Contras: The soap was very strong

Prós: The air conditioning!! The in room dining menu The BREAKFAST - amazing array of food. The manager of breakfast - explained all indian food and the level of spice - low medium or high - just great service

Contras: All good

Prós: The breakfast was very good..

Contras: I extended my checkout time to 8pm as my flight was at 1 am. I also added $4000 plus to my payment. On the night we were leaving, my wife called the reception to ask if we can extend another 30 mins to the 8 pm as we have last minute packing to do. Our request was denied by the receptionist and to make matter worst we were also informed that we will be charge extra if we exceed even 1 minute. I am totally disappointed and angry about this..........

Prós: All facilities

Contras: Transportation from the hotel is expensive

Prós: Staff was great (friendly, helpful, attentive, took initiative) Room was very nice (spacious, clean, comfortable) Feel of the hotel was superb (inviting, service oriented, clean, updates) Great value (bfast included —> was even packed to go since I had an early flight!)

Contras: That I couldn’t stay longer

Prós: All

Contras: Nothing

Prós: All Staffs were very helpful. Location was perfect. Food was wonderful.

Contras: None

Prós: Good facilities, Very courteous staff. Good breakfast selection

Contras: Be sure not to take the smoking rooms if you want quiet because they aren't soundproofed

Prós: very nice location and very helpful staff specially Adeel at the front desk.

Contras: everything was good

Prós: The stay was comfortable and the staff was always helpful. The hotel rooms was clean and like the modern touches; overall is was good.

Contras: I felt the dinner buffer had less choices to offer.

Prós: Awesome facility, and very helpful caring and friendly staff.

Contras: Nothing

Prós: A very comfortable stay. Nice hotel & very friendly staff. I travel with my family. Kids enjoyed the roof top pool. Restaurants are awesome. Big rooms & bathroom. I recommend the hotel to all of you.

Prós: We stayed for 5days as we were in Chennai for a wedding. The staff were very friendly, nice and helpful. Big shoutout to the staff of this hotel. The food options were wonderful in the restaurants and the room service menu did not disappoint. The rooms were very clean and well equipped. Ours had a massive wall to wall window where we could see chennai moving. We would definitely stay here again.

Contras: Nothing bad to say about this Hilton.

Prós: The rooftop swimming pool, the south Indian cuisine and the warm hospitality of the hotel. Mr. Vinay from Front desk who helped to give change to pay the cab driver as most of the driver receives cash only at Chennai. Breakfast has local as well as national and international flavors making it unique experience for all the guests coming from various part of the world. A big shout out to the entire Ramada Plaza team !!!

Contras: Nothing as such

Prós: Spacious rooms, we got upgrade to suite and it was really spacious and nice interiors. Bathroom was really huge. Great room service. Breakfast buffet was great .

Contras: Nothing

Prós: Breakfast and pool on the rooftop were nice.

Contras: I hated that around 10 am the cleaning service is buzzing your door. Come on... I NEVER SEEN THIS ANYWHERE. It was extremely annoying. Once I ignored the buzzing and I received a call by the phone asking for me to leave the room. COME ON! I was super tired because of jet lag! I wanted to sleep. Anyhow, everywhere else if client stays in the room, let the room be "dirty" and come back later or next day. In addition, the room was not even super clean (looked ok with curtains down, but with curtains up and sunlight in I could see that the room was not very clean).

Prós: The rooms were big and clean with thick curtains to cut off the lights and the bed was very comfortable for a good night sleep. The breakfast spread was good and the restaurant staff was very courteous

Contras: Though we were two person staying, we were given only one key at the check in. When asked they told that they can give only one key though their lift would operate only with key. Ultimately we could get another key next morning after again asking the receptionist ( a different person)

Prós: It was a great stay! I was unwell the day i was gonna check out! I had my flight at 9 pm! The checkout time was 12 but they allowed me to checkcout at 4 and also asked if i need any kind of help! The staff is excellent❤️

Prós: The greeting at to reception was excellent, Shalu from reception did a very greet job to help us during stay. The breakfast was very good and the chef Raju helped us with so many different dishes. Overall it was a very good experience. Planning to visit again

Contras: Nothing to mention

Prós: Room and amenities, staff very friendly and helpful, very good breakfast buffet and food, superb infinity pool! Felt very safe as a solo woman traveller..

Prós: Great value for money; very friendly staff; breakfast at Coffee Place exceeded expectation!

Prós: The Receptionist Mr. Dev (from charismatic) Is very good and taking care of us He is really very helpful We appreciate ni

Prós: The room, its cleanliness and the hotel smells good everytime.

Contras: The price for food was a bit expensive.

Prós: People

Contras: Nothing specific

Contras: Staff were not polite and supportive.

Prós: Good location and friendly staff

Contras: Nothing

Prós: Spotlessly clean, good service, flexible in check in and check out, comfortable stay! Planning to go again.

Contras: Nothing bad to write. Everything was good. Breakfast was good, though bit pricey.

Prós: Food ....delicious the best.

Contras: Bathroom was not proper and a few issues and a few mosquitoes inside the room.

Prós: Excellent service! Clean! And very good breakfast!

Contras: Nothing negative to comment!

Prós: Cleanliness

Contras: Reception staffs not friendly

Prós: This is a really nice hotel. It’s luxurious without being fussy, and has a cool atmosphere due to funky, clever design. The service is excellent, food too - loads if choice at breakfast, and we enjoyed meals both on the roof terrace and in the Asian restaurant Chap Chay. If you want a change (and nice shopping) go to Chamiers - a 5 minute walk away. The rooftop swimming pool was delightful and we were even serenaded by an Indian guitar-playing jazz fan.

Contras: Nothing

Prós: Staff were extremely cordial and helpful. Kept asking and ensuring that things were extremely polite.

Contras: It's more of a business than a family hotl.lacks amenities .The reviews and pictures made it look good:but the dash was missing. However it is good value for the chrges incurred.

Prós: Very cosy atmosphere Great rooms well maintained. Courteous and helpful staff . Good food

Contras: The location is in a rather crowded place but easy to locate

Prós: Great location. Excellent service. Very good value for money overall.

Contras: Some plumbing issues -- foul smell from one of the bathrooms; some water leakage from the shower area etc.

Prós: I like the room service n house keeping

Prós: Staff excellent

Contras: Nothing

Prós: Friendly Staff , breakfast was good

Contras: Our third night we stayed on the last floor. It was very hot and noisy ... the rooms were not squeaky clean as our previous room on lower floor.

Prós: the breakfast was good...

Contras: the spa, the staff should have more experience.. i did my facial, but not satisfied at all

Prós: breakfast was awesome and it was pleasant

Contras: Some relaxation on the rules of early check in

Prós: Everything

Prós: Central location, Good breakfast (although it gets a bit repetitive after a couple of days)

Contras: The bar is so-so. A hotel this nice should have a better bar. Please drop the awful live music. Looks like the bathrooms need an update.

Contras: Entry and exit are not good bully

Prós: We requested twin beds for one room and the hotel said it would be upon availability. As soon as we checked in, the hotel prepared the twin bed room within few minutes and fulfilled our wish too.The beds were super comfortable and the staff were extremely courteous and readily solve any issues. Safe location too, as the hotel is situated on a highway. Always the uber driver knew how to come to thw hotel and we had little to no difficulty to locate hotel even in the evenings. Canteen staff especially are the best! The local dishes for the buffet was amazing, and we didn't taste such good indian food in any hotel we stayed before! As my family and I went for a medical trip and my sister needed special care around her, my family and i really appreciated the genuine care and attitude staff showed around her to make her feel welcome. So staff hospitality was amazing!

Contras: Well, this cannot be reolved but because of the location, there is some amount of noise from moving vehicles on the highway. We manage to fall aleep despite the sound so wasn't a big issue for us. Wifi access was readily available from staff, but not enough range or accessibility from our room on 2nd floof which caused a bit of hindrance when trying to work from room as i was still working during the trip and had deadlines to meet. Maybe wifi could be improved? As well, a complimentary late checkout policy without additional charge considering the duration of stay could be implemented. Maybe staff misunderstood me but i requested for late checkout with just 2 hours over the actual check out time, without a cost and the staff agreed for it. But for final billing, there was the additional hours usage charged. Still, no complaints as my family and I enjoyed our stay very much here and hope to stay again soon! Maybe as repeaters we get some benefits in the future :) a big thankyou to pratap plaza team anyway!

Prós: Very comfortable and safety for family stay

Contras: Nothing

Prós: Every thing

Contras: Nothing

Prós: Room was clean, staff were very good. My special thanks to Mr. Purshotham who helped me for the early check in.

Contras: The room did not have a cupboard to hang the clothes.

Prós: Clean..neat and quiet atmosphere. House keeping is extraordinary. Very good professionalism.

Contras: Regular white waxy soap.. They should provide cold cream also. Since the plates in the restaurant are of plastic made...plantain leaf need to be placed over them.

Prós: Nothing great

Contras: Not worth the money paid for

Prós: budget hotel easy access for city meeting /railways and airport

Contras: food variety can be increase

Prós: I enjoyed the stay, plz don't send the visitors to the room, before send them plz phone and in form the room

Contras: More clean bath room, I don't like wet bathroom. AC was straight to the face try to reorganize.thank you for the hospitality.

Prós: The bed was too soft.

Contras: For three boarders, if no mattress is asked for, the mattress for the third boarder shouldn't be charged mandatory.

Prós: Very friendly and helpful staff. I got upgraded to the presidential suite with no extra cost and the suite was absolutely amazing.

Contras: Loved everything!

Prós: Almost JW Marriott quality... Breakfast and rooms are really good. I was very happy with the cleaning. A very good option to stay for business in Chennai...

Contras: They gave me an executive room which looks to a concrete wall. They changed my room one day later.

Prós: The fact that all room amenities are available in advance rather than having to ask for them. All service request are processed speedily

Contras: Nothing

Prós: Located close to the airport

Prós: The location was a quick ride to the airport which was just what I needed with an early flight the next morning (opt for an Ola/Uber it's a lot cheaper than the hotel transfer). I really enjoyed the variety of foods available at the various restaurants, both buffet and a la carte. The staff were friendly and helpful and the spa offers a discount for guests of the hotel which was an excellent surprise. The pool was beautiful too.

Contras: The pool area could do with a few more umbrellas and the rooftop restaurant should be open for drinks at sunset.

Prós: Breakfast was excellent.Room service excellent.

Contras: Dosa ordered in room had stale fillings of vegetables.so had to send it back but staff replaced it with some other.

Prós: Clean and new

Prós: Nice hotel clean

Contras: Good bad .. owner priced.. not tasty .. lot of hidden cost and no proper explanation

Prós: The rooms were well insulated with no outside sounds coming. So, it was tranquil.

Contras: View of drain from the room

Prós: Very friendly staff accomodating all my needs. Excellent breakfast buffet.

Prós: Location, staff, facilities and food

Contras: Shave Kit was available only on request. Breakfast wasn't complimentary.

Prós: Atmosphere

Contras: Nice

Prós: Bed was comfy

Contras: Na

Prós: Great !

Prós: We requested for packed breakfast through in room dining and they agreed to provide us cut fruits and idli was not possible. However, when I called the in-room dining at 4:40am the person who attended the called seemed surprised but promised to provide the fruits by 5am. But when I called at five, there was no answer and it was not provided. Complaint to duty manager was never dealt with.

Contras: There was failure to provide what was agreed and the complaint to duty manager was not dealt with

Prós: Great cuisine. Welcoming staff.

Contras: The mouldy smell in the corridors.

Prós: Well presented hotel. Good staff. Excellent Spa.

Contras: Hotel is just starting to look a little run down around the edges - getting to the stage where a refurbishment of the rooms needs to be considered. The pool was suffering from black algae - always a difficult problem to solve, but nevertheless there are (non-chemical) solutions available.

Prós: The hotel is a majestic experience. Great staff and some of the best rooms! Will always stay here when in Chennai.

Contras: Can't think of absolutely anything bad about the hotel