Location, right on the Lake Chelan Clean Room was very nice, comfortable, with a view All amenities, in the room, plus indoor and outdoor pools with jacuzzis Close to the town, although not really an easy walk. Julian, at the front desk. He was Top Notch, and a big help. Tom, at the front desk, too. Very helpful. Goose poop in the Lakeside Park. Unclean for sitting on the grass or beach w/o a lounge chair, and walking. Almost no internet or reception on the cell phones, and wifi was not reliable. Staff at the front desk was not knowledgeable and/or did not help to find information for alternate travel methods to get out of town. My car broke down, so I needed some special help, especially with such poor phone and internet. The ladies at the front desk just gave me web sites. The men, Julian and Tom, assisted as much as needed!
The room was clean and provided a lot of amenities. The towels provided at the pool and hot tub were small and rough.
None This hotel is operating on shoe string & wife of owner does waitress, front desk & so on. It is like 18 century Salon tavern. No classic, no service & no on site parking lot( have to walk & crossed road which is dangerous). We rented Deluxe queen room which coast lot more, but we noticed that the mattress is full size & old so we could not sleep due to flappy mattress and old flappy pillow. I do not know other people who give this hotel good review, but my experience was not pleasant with this hotel due to false advotizing full size bed as queen size and other factors.
The fireplace the bed air conditioning coverup picture. Cute room Not convenient for people with disabilities. Restaurant staff not trained well about hotel issues. Room dirty on check in. Discussed with owner. Parking a block and 1/2 away. Adult hotel for peace and relaxation yet night time lounge next door for young people very loud music late at night and bar fights out side window at 1:30 am. No visitors allowed. Clump of hair in tub and drops of blood on tile floor by toilet.
Beautiful room. The staff (bartenders) could not complete the check-in process, nor could they find our room key.
Waterfront room close to the hot tub. Room was too noisy.
Our room was one level above the beach. The room, weather, Bistro, and staff were nice. One reservations clerk was rude. She and another wouldn't give us just one night. Fortunately, I thought of Kyak. We were able to sign up for one night. We weren't willing to spend $265 for two nights. Since we grew up in Chelan, we wanted to stay there for a reunion visit. At that price, it's a one-time stay.
It's the hub of a town on a Great Lake in one of the great spots in all of Washington. All the rooms are view rooms. It's February and it's awesome here and I paid 115 for my room. That is a bargain beyond bargains. The restaurant is excellent and the bartender is now my friend. I like here. I want to spend more time here.
Great location, great price. Friendly helpful staff.
location to great little resturant apple cup no courtesy coffee in office
Rooms have been upgraded recently. Clean, comfortable rooms. No smoke or other odors.Friendly staff at the front desk.Conveniently located in the middle of the town.Great value for money. Nothing - everything was perfect for the price.
Recently renovated motel with gorgeous rooms! We got upgraded to a suite and enjoyed an HD Smart TV, a Keurig, a big clean bathroom, and an insanely comfortable bed. (Our 2nd night in Chelan was at the Midtowner, which was terrible.) Only that the friendly cat in the motel office did not stop by our room.
Keurig coffee maker and a great election of coffees Expired creamers that made me waste two cups of coffee. And flavored creamer? Boo.... That's the only issue I had.
I came in late an had to wake up the front desk but she greeted me w a smile an was very helpful.
Great amenities in the room. There was a Kurig coffee maker, but they also provided hot cocoa for my kids. Soaps and lotions were spa quality;they even had bath salts. Staff was very friendly and polite. I loved staying here!
This guest did not leave comments about this hotel.
Nice room, refrigerator, microwave- awesome price for the 2 beds. definitely will return! We went up on the holiday so no staff were present, they had informed us how to get the key etc- we didnt know about the amenities the motel offered, perhaps that was our fault but it would have been nice to have known they had the sauna etc
location coffee machine did not work!!!!!! no other coffee available
it was a great price for two queen beds and they had mini fridge and a microvawe plus pool and jacuzzi The matters was a bit sqeeky and loud
Loved that they put us in the back building; we heard no road noise at all. The motel itself was very quiet. Not much of a view, but we didn't really care. Would have liked a couple of firmer pillows.
the place is cozy. great place to meet other people. breakfast was great. TV was outdated. Bed mattress was okay. the front door was not locked so anyone could come in at any time.
Quiet. Close to everything. Pleasant proprietor. The decor was too busy to keep looking top knotch.