Localização do estabelecimento
Extended Stay America - Charlotte - East McCullough Drive, em Charlotte (Universidade de Place), fica a uma distância conveniente de Shoppes at University Place e University of North Carolina at Charlotte. Este hotel fica bem perto de UNC Charlotte Botanical Gardens e Sede corporativa da Electrolux.
Sinta-se em casa em um de nossos 71 quartos com ar-condicionado que apresentam cozinhas com Geladeira/freezer grandes e cooktops. As TVs de tela plana 32 polegadas com programas a cabo garantem sua diversão e o acesso de cortesia à internet sem fio mantém você conectado. As conveniências incluem escrivaninha e cafeteira/chaleira, e a arrumação dos quartos é fornecida semanalmente.
Instalações recreativas, de spa e premium
Aproveite as oportunidades de recreação, como um centro de bem-estar, ou outras comodidades, incluindo acesso de cortesia à internet sem fio e uso gratuito da academia nas proximidades.
Extended Stay America - Charlotte - East McCullough Drive oferece um mercado para seus hóspedes.
Comodidades para negócios e outras comodidades
As comodidades presentes incluem balcão de recepção 24 horas, lavanderia e um cofre na recepção do hotel.
Location and size of rooms are nice
Room was filthy including bathroom. Neither had been cleaned. Toilet had not been cleaned since last used and nail clippings on the carpet. Burn holes in floor and a ant problem with the ac unit.
Tv needed upgrade
One particular employee from housekeeping staff was very nice. She had a very pleasant attitude and always had a smile on her face. Bed was clean and comfortable. Had a quiet night's sleep. Good enough for just an overnight stay.
DO NOT try to ck in prior to 3pm.There was no one at the front desk to greet us so we had to search for a wall ph to speak with someone. After a 4hr drive we were told no rooms were ready and to come back at 3. No one came out to talk to us, just hung up.
Door's safety locked was preciously destroyed and not replaced, bathroom fan does not work, sink was dirty with trace of previously used soap amd human hairs. The room also had a very odd, dusty smell. Front desk receptionist was not helpful.
Unfortunately the manager in front desk was unrespectful never. I just asked them to keep my baggage's in the lobby, I just need to go to the ATM and back to pay for one more night.
The layout of our room was very nice. Upon check in we made a switch from a nonsmoking to a smoking room. The original room we had was standard with a reclinerbut the room we switched to had more space with a sofabed and sit in area in the kitchen space.
The bed spread had set in stains. They should be discarded. Difficult to find the lobby without going outside. Don't expect a meal for breakfast, more of a grab and go (i.e. granola bar, fruit,coffee.)
Location was close to alot of restaurants and outlet and easy access to highway.
Hallway smelled, bathroom and kitchen floors were sticky, slow clog in kitchen sink because of hair, towels were dingy and stained, bathroom sink had hair on it, bathtub looked old and dirty.You get what you pay. These hotels are always awful.
Had to clime stairs
Large room for the price
With all the construction hard to get into
They should stop pets allow, because all the guest have ograssive and really noisy. They also should have a shuttle because there is no transportation never, you need to call a Taxi
Convenient to our travel allowed pets
Floors sticky but for the money it was ok just needed one night stay
Staff is very friendly
The location, set up of the room, the room was clean-clean sheets, clean towels.
No ice machine or vending machine, no coffee maker in the room, some of the channels on the tv didn't work.
The room was very nice.
There was a lot of road work.
Just not very clean overall, no elevator and no ac in stairwells, TV channels didn't come in well, just not as good as other hotels in area
Bath cloths need to be replaced after so many uses, some furniture needs to be replaced, carpets holding odor, tub did not look so cleanly-did not use. Over all building looks like it may have been used for something prior.maybe elevators can be installed
need more children tv stations
Clean, spacious, good ac ample parking, great staff.
The room lighting is not very pleasant, feels like flourescent, everywhere.
Front desk staff was very friendly.
Old, parking lot not lit, shady characters walking around parking lot late at night.
The room was clean and the pool was small but nice since my son & I were the only ones using it. The location is quiet even though the hotel is off a busy street. They upgraded us to a deluxe room with a fold out couch.
Breakfast was a disappointment. They call breakfast grab & go. All they offered was muffins, granola bars, instant grits or oatmeal and coffee or tea. We expected a real breakfast from a 2 star hotel.
The deluxe kitchen and full bath.
That the trash had not been emptied from the previous occupants.
Space of room.
Pool needed cleaned more consistantly. They ran out of breakfast once.
The location n the customer service!!!!
The area the location was great, and the customer service was the best customer service by far since I book a room In Charlotte
nothing to report
The location and kitchen option.
It smelled really bad, bed really hard, door seemed to be off the hinges, and dirty shower curtain.
The staff was friendly even though the rooms were a problem. Very nice people who knew the rooms were not the best. I thought that was strange. But people have to work somewhere.
Broken furniture, old appliances with broken or missing parts, stove's eye didn't heat up, Changed rooms because my room had not been checked, used trash bags in can, traces of feces in the toilet. Hair on the tub
Our nonsmoking room smelled like smoke and wasn't very clean.
The size of the room, the location, very peaceful.
It wasn't clean
The room smell liked mold .. We booked another at a different hotel that night..
We didnt stay the night at this hotel due to the rooms smelling like mold ,The sink was stopped up. We tried several rooms all had I mold smell to them. We ended moving to a diffrent hotel...
No gym as advertised No elevator Not even paper towels in the room
The staff is very nice and accommodating.
The rooms are in poor repair, smell bad, and are not cleaned well. The walls are very thin.
Hotel was pretty decent like the layout just about it .
Didn't like the simple fact when I first arrived into my room walks inside to use the bathroom light didn't work at all.I called down stairs to file a complaint on my bathroom light in the room I was in to see if anyone could fix the problem .
Location to uncc.
Rooms are in poor condition. Lights not working, stains on linens and chairs, bathroom is very dirty, walls very thin, and rooms smell bad.
The service is good
Not clean room, pay for housekeeping
The 'hotel' was more like an apartment facility. It was a community of people that have been living there and didn't not have a business or hotel feel about it at all. Walking into the room, I didn't bother to even set my bags down...it was just creepy!
The location was awesome, the room looked newly renovated and has its own kitchen, and most of the people at the front desk were really nice.
The bathroom was dirtyThe sheets had hair on themThe inside of the dresser and nightstands were dirty Having to throw out your own trashAnd the chairs had some questionable stains on it.
Location and much needed kitchenette and utensils provided. Day staff and manager very pleasant and helpful
grab and go breakfast consisted of packaged muffin and no kind of fruit. The initial smell in room/ bathroom could have been swept but I brought my own cleaner.No housekeeping to come in and change bed or make beds while out unless staying beyoond 7 days.
Towels were hard. No elevator. Halls and stairs had bad smell.
Location good and staff pleasant.
Chain is fine, but I'd like to see some others when I bid the 2 star.
1. The manager at the hotel was not professional and very rude to me. The lower mgn't and the employee's were very nice.
Room Was Clean
Too Much Nose Above Me...Alot Of Stumping
Great helpful staff. A little hard to find first time. Room was ok for price.
Hallways smell. Otherwise ok
Hotel attendants were extremely rude. Rooms were very dirty. When asked to be moved to different room or for room to be cleaned, the hotel staffed refused.
I went to several non smoking rooms they all reeked of smoke. There was trash in the hallways and stair wells. No lock in the door.
This hotel was one of the worst places that I have ever tried to stay.. Not maintained inside or out, the sheets were dirty, room smelled really bad, a/c not cooling (dirty filters as well)
Carpet was nasty. Shower curtain rod was barely hanging on the wall the bathroom fan was wedged with toilet paper so it wouldn't make a bad noise
the odour, and no área for the breakfast just a table and the breakfast was a coffe or tee whit a cake and Apple. never used this hotel.
The location from the expressway. The staff were friendly.
The hotel was very dirty, even the hallways, doors and walls. The rooms were also unkept and nasty. You truly pay for what you get, but the photos and some reviews did not match the experience. Very dirty and nasty.
Staff did not inform me that they are giving a smoke in room. The room had a weird odor and suffered through it. Then I learned that it was a smoke in room. Bad Experience.
This was my first visit to Charlotte. The hotel was conveniently located, priced affordably, clean and the staff were friendly. I have a wheat allergy so it was great that the breakfast wasn't just baked goods. They had fruit and oatmeal available as well. The coffee was good too...arabica. The only criticism I have about this hotel was the lack of proper kitchen supplies. There were only supplies for 2 which was fine but how can you have a kitchen with no knives? The two serrated knives that were available weren't meant for cooking. That's the one recommendation I would strongly make is that they invest in a small knife block for each room. That's not something a guest should have to buy while staying there.
The room i reserved was a studio, upon arrival i was upgraded at no extra cost and the woman, Pauline I think, who checked me in did a great job especially considering the fact that they had a lightning strike a few days before and she had to check me in manually. When I got to the room it was clean and big, and a few minutes after settling in i got a call making sure the room was satisfactory which was nice. The only cons I have are that the hall kind of had a smoky smell but the room had no smells at all so I guess I can't complain. All in all a great stay!