Hotéis em Wooloongabba, Brisbane

Prós: Great staff and friendly service all round.

Contras: Too much light into the room even though they had curtains - poorly fitted.

Prós: Friendly staff, clean room with refurbed bathroom. Convenient for South Bank area. Good public travel connections. Great value.

Contras: No bar. No separate airconditioned lounge area.

Prós: I really enjoyed the hot spa in the room and the privacy of the bedroom.

Contras: I was stuck in their lift for over an hour. I asked to be refunded but was given contact email addresses of 2 men at the lift company. Knowing I wasn’t getting a refund off them, I contacted best western customer service. Over an almost 2 week period I was first offered a $40 voucher to use at any best western. I declined, I was then offered a 50% refund of $67.95, which I found as an insult. I asked for contact details to escalate it, I was instantly offered a full refund. It certainly shouldn’t have taken 2 weeks to be compensated for being stuck in a shonky lift for over an hour.

Prós: the ease of booking, checking in etc and the location.

Contras: it was quite noisy at night.

Prós: Location

Prós: Close to the Gabba

Contras: Breakfast was poor! Run out twice and had to wait 20 minutes for the next lot to be cooked.

Prós: Front office staff were extremely help[ful and preofessional

Contras: no extraction fans in bathroom

Prós: Proximity to Southbank Parklands and the restaurants on Little Stanley Street was good.

Contras: Room was very outdated with no view. Stated on booking that it was my husband's birthday treat and there was no acknowledgement of this. Service was non existant. I regret booking a hotel on price. There was a function on in the restaurant so there was no parking available.

Prós: Location, price, clean, good bed

Contras: Room service. Evening service cold, breakfast, luke warm. Service to our room spoilt our stay!!!!!!!!

Prós: Fair appearance and clean. Reasonable proximity to the destinations I needed to go to. Gym nearby.

Prós: distance wise, it is perfect.

Contras: The towels were not changed even though the room was serviced dailly.

Prós: The complementary car park

Prós: The convenience. The staff were helpful when required to be. The charges were reasonable.

Contras: I had two meals that caused me concern. One was a late night room service (fettuchini/meat balls - this was all that was available) it was almost cold. The other was in the restaurant - chicken kiev - which was served without any camambert/garlic stuffing and turned up as just a breast which was dry and tasteless as were the "mediterranean vegetables" . the table server told me it was because the 'master chef' was not on duty - this ought not to make any difference - if a dish is on the menu then it should be served correctly. Also,i thought the restaurant could have been heated as ,to me, it felt decidedly chilly.

Contras: It was not clean at all! Inch thick of dust everywhere! Couldn't sleep properly cause of that...Dishes where dirty and stained. Bathroom was not cleaned either..Staff was also rude once I told them about this...

Prós: The property was clean and tidy the beds were comfortable. The staff were friendly and professional.

Prós: Very close to hospital with shopping centre opposite and restaurants across the road

Prós: Convenience both for trasportation and amenities

Contras: None

Prós: It was close to Pa hospital. Close to Woolworths. And a beautiful cafe across the road

Contras: When my sister used the kettle cockroach's came out every where . One of the toilets in our rooms wasn't clean under the lounge had rubbish. Rooms need updating

Prós: Location is good and amenities are near and convenience

Contras: Nothing