Hotéis em Spring Hill, Brisbane

Prós: Rooms, Friendly personal

Prós: The care and attention to details

Contras: the bed was too soft, we were fighting it to turn over, it was like sleeping on a marshmallow

Prós: From the moment you walk through the door you are greeted by staff who make you feel like long lost friends. Very inviting reception area and nothing appears to be too much of a hassle from the staff. Our room was really cosy and the bed/pillows were hard to leave in the morning. Will absolutely make this our #1 place to stay when we travel back to Brisbane

Contras: Can’t think of anything

Prós: Not only is the location brilliant, but the decor and finishing touches are incredible. I was travelling with my cat and the Operations Manager Emily Miller (Lawson) had left him a handwritten card and some cat treats. I’ve stayed in an awful lot of hotels across the globe, but Emily went above and beyond in terms of communication and she is an asset to Ovolo. A shout-out to staff member Trey who let us in at 3:30am when we arrived after a long drive.

Contras: It was such great value for money that I’m disappointed (in myself) that I didn’t arrive for the 2pm check-in so that I could have utilised all of the hotel facilities!

Prós: The room itself was a bit small, but it was clean and well-equipped. They offered free snacks and mini bar, which were excellent.

Contras: The location was not the best because it is right next to a weird highway, but you can call an Uber.

Prós: Shame due to COVID the restaurant was closed but cafe next door doing the breakfasts was good

Contras: Folder with recommendations for local eateries would of been good.

Prós: We loved the free snacks, the amazingly comfy bed, tea and coffee to make. Great room service. Full selection of pillows to choose from. Our dog loved her treats and bed. The staff was brilliant and very friendly with our dog. We loved the hotel very much and plan to go back.

Contras: I wish the hotel had a balcony or an open area so the dog could have some brake from the room and wee. I found just across the road a bit of grass where she loved to go.

Prós: location

Prós: Staff very friendly; hotel itself maybe due for slight make-over

Contras: Bit down-at-heel furnishing-wise

Prós: Convenient to central station

Contras: Bed was uncomfortable. Lack of pleasant outlook. (I am confused as to how any response to this question can be separated from the instruction not to use this for complaints.)

Prós: The meals at Armstrongs Restaurant were a highlight of our stay.

Contras: New carpet had just been installed in our room so there was a chemical smell throughout our stay,

Prós: Proximity to Train line and city centre (short walk).

Prós: Convenience to Central station, and Queen Street Mall for good restaurants/dining when you arrive late. Very polite and helpful staff, impressed with pre-arrival call.

Prós: Atmosphere was good. , Liked the heritage aspects. Better location than centre of city but convenient to rail. Excellent restaurant.

Contras: Our room 305 was a bit tight - next time we'll ask for a larger one. Mattress on the bed is perhaps near its end of useful life.

Prós: clean, self contained, bed great/ small complex, easy come n go

Contras: bottle opener needed replacing, I did a questionare and handed it in to reception already, maybe a small bottle of wine 300mls instead of a bottle 750 mls as I was alone

Prós: Friendliness of staff and the old world charm, but food staff need to review their efforts

Contras: noise from traffic

Prós: Central to everything. Good parking.

Contras: Small beds

Prós: The staff were amazing, they juggled rooms to get the two rooms together and gave us a check in a little early

Prós: Great location Staff were lovely Very clean and comfortable Good food Lovely roof top pool. ... will be back

Contras: Nothing

Contras: Our room was very small. I honestly expected a better room considering it was a quiet Sat night. I have never had an “A” in my room number. This disappointed me as we have never stayed in the city before and it was a real treat for us

Prós: 50 yards from the hospital.... very clean and well maintained. Good value for money. Would stay here again anytime.

Contras: As it was only a one night. Really could not find anything to complain about

Prós: Courteous staff

Contras: No bathtub, unless you pay $80 to $100 more. WiFi - for today's day and age; inadequate. Superior room qualified me to a whopping 512MB and was limited to on 200MB download. 24 "upgrade" to decent bandwidth costed $15. Location was off the grid Meal selection breakfast was not good and expensive.

Prós: It was a great hotel, simple as that! Great location, great views, friendly staff, and a great room.

Contras: The bed was a little stiff for my preference but every back is different.

Prós: Our bed was amazing best sleep we have had in a long time The room was so clean and modern

Prós: I liked it being close to the City. Decent swimming pool and gym. Mini bar was well stocked even though I didn't need it.

Contras: The service is very average , some days they make the b d and nothing replaced like towels and soap etc. the worst wifi service never connects or super slow, only 250 mb for 24 hrs but doeywork anyways. Even though the ad says free parking it is freeoy for weekends. The check out was annoying tney wanted to keep thr $10" deposit with bogus charges.

Prós: Friendly guests and staff

Contras: The mildew on the grouting in the bathroom

Prós: We really enjoyed the spa and pool on the roof. The room and the view were both excelent. The housekeepers did a wonderful job and it was a pleasure to come back to our room in a clean and well presented state.

Contras: Thought it was very strange to find 1 bottle of water and 1 apple left for us as complimentry when there were 2 of us staying in the room.

Prós: great staff especially nicola and very comfortable. the restaurant was very good too.

Prós: good position very helpfull staff

Contras: small rooms , hotel; needs general update

Prós: Close to Spring Hill and the river

Contras: We'd booked two rooms, one for my husband and myself, the other for our adult daughter. We asked if the rooms were different, if one was better for a couple, and told there was no difference. In fact, one had a much larger bathroom. The staff should have known this and advised us accordingly.

Prós: Very little. It was poor value for money and I would not recommend it to anyone.

Contras: There was no free parking for hotel guests.The hotel is a long way from the CBD and surrounded by steep hills. The rates are high but the facilities are poor.The room was serviced but no fresh towels were provided. The interior of the rooms are pleasant enough but the corridors and elevators are dated and shabby.

Prós: Nothing

Contras: Rooms overpriced, cleanliness poor, in room facilities poor especially internet connections, Restaurant overrated and expensive, car parking fees charged when free days on public holidays, Breakfast over priced and poor quality (eg no fresh eggs), Electrical items in room defective.

Prós: The swimming pool, the view and the restaurant and its friendly wait staff. I liked that we could leave our bags without any hassle. The cabs came quickly.

Contras: The noise from the renovations in the afternoon! I didn't like the lack of a sewing kit in the room and the lack of a newspaper at the door although I got these by asking at reception.

Prós: It was central, well known brand and useful as an overnight stay, and had a secure carpark.

Contras: On the top of the Hotel half the neon lights spelling out the Hotel's name were broken, so the name of the Hotel was unrecognisable when driving to it at night.

Prós: The weekend deal was very good with the first class buffet breakfast and the complimentary parking as part of the deal

Contras: The folding door into the bathroom was poor and ours did not shut properly.

Prós: The reception staff were very friendly

Contras: I requested two single beds in one room when I made the reservation but was told at reception when checking in this was not available

Prós: Clean, tidy and very central

Contras: it would have been better if the room was slightly bigger

Prós: Room was very well situated for us oldies It was nicely looked after for us by the cleaning staff. All reception staff were very helpful at all times.

Contras: Room lacked storage facilities = Drawers etc. No hanging devices , few hanging rails .

Prós: Friendly staff, going above and beyond!

Contras: Nothing

Prós: Staff were fantastic, very helpful and eager to please all customers

Contras: Need usb ports in rooms

Prós: I got a really good deal for one night. I came in late afternoon and checked out at 4am. ( I walked 250m to the train station and was at the airport by 5am ) I did not spend any time at the hotel but from what I saw it was nice.

Contras: Nothing.

Prós: Staff couldn’t be more helpful

Contras: Waiting to check in for over 30 minutes Sofa bed not made 2 towels for 3 people

Prós: Jacob at the front desk was fabulous. Extra care he gave us was just wonderful.

Prós: The location, and the Receptionist was lovely

Prós: The amount of room we had in the apartment

Contras: The technology

Prós: AMAZING VIEW! A hotel that actually listens when you request for a high level and late check out. We had such a great experience with the staff at this hotel, highly recommend. We have booked in again for a few weeks time because of the great experience.

Contras: Absolutely nothing - the staff and hotel room was amazing. We stayed in a 3 bedroom apartment which was MASSIVE.

Prós: Well located, parking available.

Contras: Odd apartment layout and dated fixtures.

Prós: Awesome staff that helped us out. Great spot to walk to city and parks.

Contras: Beds pretty firm and a few cleaning touch up could have helped. AC vents.

Prós: The customer service was excellent, the room quality, cleanliness, facilities and of course the bedroom itself.

Contras: Nothing at all

Prós: Very good

Contras: Close to everything

Prós: Very convenient location. Great view for the price

Prós: I liked that the parking was onsite the room was spacious clean and comfortable. Nice shower with a big shower head none of those tiny shower heads a lot of hotels have and was a great location for where we needed to go

Contras: That we booked for three and were only given two towels that was a bit irritating

Prós: The sound proof rooms

Contras: Nothing

Prós: The bed

Contras: I wish the restruants were open

Prós: At the time attendance no meals or room service was available. Breakfast that was offered was dismal for the prise.Two mouthfuls of cereal is not a breakfast Nor three 3 slurps of juice. Your establishment was asking the same prize for this meagre breakfast as what would have been provided at the buffet.

Contras: I was impressed with the reception staff due to the Covid 19 restrictions. Very friendly and helpful. It was a disappointment when booking that we were not advised that the restaurant nor room service was not available. Not that the to order outside was not organised by staff but my patron. Surely the need to service your clientele could have taken a higher priority by arranging local food providers to assist with room service via staff delivery/ prompt delivery. First night as per restaurants provided by reception, when ordered online advised outside of delivery area. Then via Uber eats, not to there detriment, order misplaced and by restaurant and eat some 3 hours later. Trusted the list provided had some agreement with your establishment. This obviously was not so or not adhered to on this occasion. I did make it clear where I was staying but this did not change the outcome.

Prós: Staying across from the park and being close to Roma St station were positives.

Contras: The toilets for reception are not very nice for a motel and particularly for first impressions if you need to go once you arrive from the airport, which is possible.

Prós: Clean rooms, nice bar and good breakfast

Contras: The drinks in the bar are very expensive and they closed at 10.00pm on a Saturday night with guests in the bar, we had to leave and go somewhere else

Prós: Room was quiet,

Contras: Tv was on the wrong screen ratio and menu was not accessible. Outside of building needs major facelift. Was not happy with the extra $16 car parking charge

Prós: Clean, staff were great, close to where I needed to be

Contras: Raised lip of floor into the bathroom, couldn't use the balconey, lift floors were uneven

Prós: I t was handy to the hospital.The room had nice modern furnishings the breakfast was excellent, compliments to the cheerful chef

Contras: ooops the cleaner forgot to empty the bin in the bathroom from previous guests.

Prós: Stayed during the Coronavirus lockdown with my wife in St Andrews Hospital so everything was very quiet but the facilities and staff did whatever they could to provide what was needed. Off street under building parking is very handy and easy to use with secure access to the reception. Good value for money in central location. Would stay again.

Contras: Parking can be a bit squeezy in busy times

Prós: Terrible location on busy intersection with lots of noise from trucks and hooligans accellerating from traffic lights. Had noisy neighbours in adjoining room with loud conversations and TV right literally through the night both nights we were there.

Contras: I believe there was no manager on site during nights. So, no one to keep an eye on guests' behavior.

Prós: Nice and clean, great value for money and location near the city! The staff were helpful and friendly.

Prós: They treat their guests like family. Nothing is too hard. I'll be back and also telling my friends. So clean, quiet and comfortable. Free parking. Cafe and restaurant on site.

Contras: Not having easy access to carpark lift, but understand the current situation.

Prós: Location, convenience, price

Contras: Car parking security

Prós: Clean sheets and towels

Contras: The worst wifi ever... The room had a smart tv, but had no hope of connecting. Made me laugh...

Contras: Great little hotel. Very friendly staff. Good location for the price. Very clean. Only downfall was it was abit noisy with the traffic but that's about the location and being so central. Would definitely book again

Prós: The location was perfect as it was next door to the Qld Eye Hospital where i had surgery.

Contras: Because it is an older building there was very little sound protection and the traffic noise of the busy intersection was very noticeable.

Prós: Great place to stay in the heart of the CBD. Wonderful Staff and good quality rooms!!

Contras: Not much to complain about.