Hotéis em Downtown, Baltimore

Contras: I was Here on business and went outside for a smoke break and in the middle of the night a few black men tried and rob me and I tried to defend myself and I was latterly jumped by a group and there was no one at the hotel that helped me . I can't believe they would allow such horrible activities and behavior in front of the hotel with no one there willing to help protect their customers. And than I asked for a security tape to see why and how it all happen and their response was they know nothing. How can you let such hateful and violent things happen as letting your customers get hurt and no one there to help protect the people who stay at the hotel. I see the staff and people at the hotel can care less what happens at the hotel or outside their front door. I can't believed they had the nerves to tell me I'm still being charged for the room for 3 days after the same night I showed up I was in the emergency room till the next morning and they had the nerve to still charge me . I see the hotel people can care less what happens there as long as they get their money . How can the hotel let such horrific things happen in their presence and expect for people to feel comfortable renting a room there . That's the worst experience I've ever endured staying at a hotel. I was in the emergency room with a broken nose and broken rib cage and no one wanted to help me . They practically just looked the other way. If that's how hotels operate and let their customers get hurt and possible killed than I will never rent and or be a client for that hotel ever .

Contras: My only complaint is that the computers did not seem to be working in the office area. Otherwise, it was a great experience!

Contras: staff could be more inviting, welcoming

Contras: Everything was fine.

Contras: Noisy street, could hear sirens all night long

Contras: We asked twice to have our room made up. It was never done. Everyone was nice - just not very organized I guess?

Contras: Was given attitude by the staff. Requests and complaints were ignored. Got double charged on my card. Would not stay again.

Contras: No room service/you couldn't rent movies if you were bored.

Contras: Small boring rooms

Contras: The worst, I sleep in a room with no heat , and when I ask for another the night clerk was very rude . Will never ever stay there again

Contras: Arriving late after a full day’s travel then finding there was parking away from the hotel that required a map and the valet was over $30! A tad excessive. No room service.

Contras: Noise inside and outside hotel, price was not bad, but nickel and dimed you to death, Parking is horrible, 31.00 and 20% parking tax. Baltimore lost me as a tourist with that tax, not that I can't afford it, but on principle alone.

Contras: Had a problem with them not being able to find my reservation

Contras: Paying extra for parking. I believe it should be included.

Contras: Honestly, my only qualm was that I only booked a room for one night. Had I known how wonderful my accommodations would be, I may have extended my trip! Oh, and a full body mirror would be nice, but its absence was in no way a deal breaker.

Contras: There was limited hot water in the shower at times. Having some sort of room service would be nice.

Contras: Bedding had stains, no mini fridge or microwave in the room, check-in a little awkward

Contras: It didn't have a business center. I had to ask the front desk attendant to print items for me. Parking was additional and somewhat expensive.

Contras: There are no dressers. A little annoying. No where to put my stuff

Contras: - GF claimed to be bitten by bed bugs. - The potatoes with the RL breakfast were soggy and the egg whites in the skinny scramble were under cooked. - closet was odd with downward sloping hangers too small for business jackets, no dressers. - too few electrical outlets. in order to charge your phone you had to place it under the tv all outlets next bed were overloaded with phone lamp and alarm clock.

Contras: No closet, shelves or drawers, so no place to put things like laundry out of sight! No desk (although when I inquired they brought up a small table and chair that worked OK). Instead of the Murphy bed (which I had no use for) I would prefer a desk and dresser or cupboard.

Contras: could have used a bell hop service. if they had one, must have been busy. only saw one cart for luggage. lucky it was only me and my adult son, light on bags. :)

Contras: Room was facing street which was very noisy for 6am- 9am on a Saturday, trash pickup, street cleaning and another loud construction truck nearby but otherwise no complaints on behalf of the hotel staff or facilities!

Contras: Not a great experience. Employees was not very welcoming. Checking in the first thing the young man said I don’t see your reservation. I had to pull up my confirmation number. Thank God I had available. Rooms was ok with a low quality thin comforter. There was no extra blanket. All hotels I stayed always had extra blanket in pillow. Lastly parked my car with valet parking for 40 bucks a night. when it was time to retrieve it took over 40 minutes to come. They could not find my car keys. I would not recommend this location or stay here again.

Contras: No problems.

Contras: I had booked a deluxe king room and prepaid. When I arrived I was told that there were no more deluxe king rooms available and the only room available had two beds and bunk beds. Confused I showed the gentleman behind the desk my conformation with room type and he told me that there was no guarantee on room type. He was rude and said thats all they had and if I didn't want it I could stay somewhere else. When I got into the room, there was an entire wall with a dog mural staring at me. The room wasn't clean, carpet dirty, hair in sink, then I walked into the bedroom and it is the strangest decor I have ever seen. Hip doesn't mean nothing matches and the most unattractive color palate ever! The furniture was visibly beat up, scratched and marks all over. The wall had multiple black marks all over and the toilet was running. I put my things down and headed to the front desk before leaving for dinner to advise them of the running toilet. Upon my return 2 hours later, as I opened the door to my room and the toilet was still running and I went to call the desk. My room was facing the the windows of other hotel rooms and I found myself rushing to close the curtains because a man across the way was watching me and being "self serving" - not the hotels fault, I know, but very creepy none the less. I wet down to the desk to ask about my toilet and the new gentleman at the desk said he had no record of my earlier complaint and there was no one from engineering to be able to fix it. I asked for another room and he said there weren't any, so I went upstairs and promptly checked out at 12:30 am, off to find another hotel. I asked not to be charged, but since I had prepaid, he said there was nothing he could do.

Contras: Shower made awful high-pitched squealing sound. Room card became deactivated for no reason.

Contras: Had to request coffee in the room. I wish you could do that when you book the place so it's there when you check in.

Contras: Closet doors stuck. In-room safe didn't work. DIYers would not feel too comfortable here.

Contras: The business center was on the pricey side.

Contras: Walked due to overbooking. Never contacted by hotel. Very poor service, the experience definitely turned me off to this chain.

Contras: Hotel had cancelled my reservation the night without contacting me after pre paying for it. I can to the hotel and couldn't check in, had to move to a different hotel- huge pain.

Contras: There's Nothing really to not like. I guess if I had to pick it'll be no pool.

Contras: It seemed like it would have been helpful if there were more staff on-hand at peak times for check-in, etc. Staff was great and helpful, but having worked at a front desk, this one seemed like it could have benefited from a few more people.

Contras: Our room keys for some reason kept giving errors, they would alternate so we would have at least one working key at any given time. So the staff was very used to seeing us.

Contras: Really the only thing my husband and I didn't like was that the shower doesn't have a door only a partial glass wall, but it was no big deal.

Contras: No coffee in the lobby until 7 am for this early riser.

Contras: Not a big deal but there wasn't a remote control in the room. We had to call for one which was brought up fairly quickly.

Contras: The room was somewhat small and the floor appeared to not have been vacuumed in a while (as noted by the dozens of small beads that were from a bracelet of a former inhabitant). I find the sliding bathroom door to be somewhat unusual since it didn't allow for privacy in the slightest. Lastly, we had to go to the front desk once a day to get the room key cards re-magnetized, so that we could enter the elevator to the room and our room.

Contras: It's still Baltimore... You can walk to 7/11 but still be mindful of where you are at.

Contras: Did not appreciate the very very slow Internet connection.

Contras: The quality of the included breakfast food could have been better.

Contras: Housekeeping service. Carpets were dirty.

Contras: The ice machine directly outside the room-very minor irritant from the noise when ice was dispensed. $32 Valet parking per day through the hotel when one can park in the St. Paul St. garage only two blocks away for a fraction of the cost. This was disappointing because the third party through which the room was booked indicated the hotel provided parking but did not explain it was Valet for $32/day. The hotel does not validate parking in the garage.

Contras: Late check out time was lacking. Had to be out by 1pm at the latest.

Contras: Breakfast wasn't ready on time, Linda was completely unaccomodating, linens were never changed in 8 nights, cleaning was minimal, the water pressure was low, they gave a key to our room to someone else, there was MOLD on the breakfast sandwiches for breakfast, the toilet seat was broken and the laundry area beside the gym had people's old clothes that were NEVER removed and were out in view, thrown EVERYWHERE.

Contras: The $25/night parking was steep compared to other properties.

Contras: The walls are thin, I could hear everything in the hall & next door. They actually leave a pair of ear plugs on the night table. I stayed on the 6th flr and the hallway lighting wasn’t bright. There is no ice machine & microwave on the 6th flr

Contras: I loved just about everything about this hotel with one minor flaw: my floor smelt strongly of weed. Not sure if that was another guest or what but it definitely stuck out to me. Overall, regarding the things the hotel themselves could control, it was fantastic.

Contras: The room I stayed has no hot water, instead of dealing it right away by switching room they decided to have utility staff to “fix” it. It was of course not fixed next day. Then they switched me to another room with very slow and delayed key exchange. It didn’t seem anyone cared much if or not this was handled correctly. The room itself was not very good. It has molded smell.

Contras: The staff does not help and is not genuine. The manager barged into our room without knocking and asked if we were staying the night... why would we be. The sheets and towels were stained with period blood, vomit and when we went downstairs to get fresh ones- it was the same issue. Absolutely horrific staff- they need to be fired. There was hair in the bathtub and toilet and bed before we even settled in or touched anything.

Contras: Room was very hot in January. Slept with windows open and it was still too hot.