Hotéis em Ann Arbor

The room had some nice decor. I appreciated the "green" touches.

Where do I begin? I wanted to relax in a bath, but the water would only fill 1/3 of the way. Oh, how relaxing lying in three inches of water! The big issue: I was over-charged an additional $150. When I called to figure out what was going on, I was told it was the booking site's fault. Repeatedly. I offered to send my reservation confirmation. Then, and only then, was I told they'd find a way to refund my money. And, was again told it wasn't their fault. The money will take 3-4 days to be refunded. With no response to a follow-up email asking why they had charged my account a second time, I called the hotel, was accidentally hung up on and then called back. The same manager from before told me repeatedly how busy she'd been all day. I felt like I was a nuisance. She was kind enough to say she'd look into the root of the problem. And kind enough to suggest I always double-check my room rates when checking in. Even if it's confirmed. First, that's not my job. Second, their mistake is not mine or any other guest's fault. They like to blame anyone else. Even you. Even if they say it sweetly, it's still not right. Traveler beware. Double check your room rate and your bank account if you stay here.

We were visiting our son for parents weekend. He's in college in Ann Arbor. The hotel was very nice and so was the staff

The price was ridiculous for a Hampton inn, over $300 per night. Fine for a high end luxury hotel, not a Hampton inn

Convenient to North Campus and freeways, quiet, clean, safe.

As we expect from Hampton, the staff was courteous and helpful

Room size anything but generous. Was surprised by the small size of our studio king and how cramped the breakfast area is.

Location was excellent. Rooms were huge. Price for a Saturday in the summer was fair compared to surrounding hotels.

It just seemed kind of old. There weren't many amenities. The rooms had kitchenettes but they were bare. You had to go to the front desk to get any type of kitchen utensil. The rooms were huge, but a lot of it was empty space. Check out time was 11 instead of the usual 12 of hotels. If you are looking for a cheap place in Ann Arbor to just lay your head down for a night or two, then this would be adequate.

The room was clean and all kitchen appliances worked fine. The TV and heater worked perfectly. Good location close to UM and downtown, plenty of parking.

Lots of noise from the freeway. Often hard to locate a staff member at the front desk. Breakfast is just some granola bars and bad coffee.

comfy pillows, good breakfast, quiet, pool, work out area, fridge and microwave in room

could use a little more cleaning, doors slam, would be nice to have a larger lobby to lounge

The breakfast was terrific. The spa was also relaxant.

Staff was great

Room was a bit run down. Shower drain stopped up. Gave us a room next to one they were doing major construction on, so very loud.

The pool view.

The noise and the staff's attitude.

It was overall a very nice and well decorated hotel. The customer service was amazing and very much worth the price,

Room wasn't ready ontime

Fire alarm went off that night and I had to leave the hotel

This guest did not leave comments about this hotel.

close to highway

beds very uncomfortable, didn't even have bed skirts on them! you would think even for $60 it would have been a little nicer. in room movies ere $15.99 which is ridiculous.

Convenient location

No coffee making equipment in room

Hard bed

This property is convenient to the Michigan campus, and close to area highways, so it makes it easy to get where you need to go anywhere in the area. Not very fancy, but clean and comfy.

The structure is an old fashioned motel, so room doors face the parking lot. That was no problem for me, but might be for others.

The other people staying there

I didn't get the room I reserved

There was no complimentary breakfast and when I called the front desk they said it will be near the media Room on 2nd floor, but there was no breakfast Room, but when I personally went and asked near the front desk, they said I've to purchase on my own. Wi-Fi was very very slow

No internet.. at all! = no work done noisy air conditioning = no sleep cleaning lady going bold = long black hairs EVERYWHERE !! staff apologetic, but, but, but = no solution given Offered a discount = still waiting...

Breakfast and Coffee Bed Comfortable

Thin Towels and Only Feather Pillows

Very clean, friendly staff, rooms were very nice.

nothing

Adequate parking

Paint chipping off walls, slight musty smell in hotel, housekeeper knocked on door at 10am and told us to check out (check out is at 11am)

Location, rate, & staff

Rooms a little 'run down' needs an upgrade.

Front Desk Service-Check in and out was great!

Musky smell throughout. The lobby was updated. The rooms were outdated.

Quiet, easy checkin

Poor was very small, dirty, heavy stench of chlorine, room had smell of tobacco despite being a non-smoking room, room wasn't dirty but wasn't spotless either

The indoor pool, the lounge area both inside and out, and the bistro's food choices. In the morning, it offers Starbuck's coffee and in the evening, it is a full bar.

The fitness room didn't have much in the way of equipment and weights.

Dining off of the lobby was cool. TV's in the booths, very handy, breakfast was good and made fresh and quickly. Also liked the technology in the main lobby. Computers available , a big TV with seating for viewing, a special computer set up to quickly print boarding passed (very convenient), lots of seating for small gatherings. Also, all done with a nice modern décor.

Hallway carpet to rooms seemed old in style, though room was nicely styled.

It was clean and staff was nice

Our room was given to someone else. We were tired and it was frustrating to have a delay in getting a room. The desk clerk was very nice and apologetic for the situation. The Inn was very clean and nicely decorated, but the traffic noise was such that it interrupted our sleep

Ample, clean rooms, friendly staff, perfect location to University of Michigan North Campus. Fair continental breakfast and competitive price.

Nothing.

ok hotel but spacious room! it is a nice place to stay but far away from Umich campus.

It was just like having a home away from home for the four days of the Ann Arbor Art Fair this year. With temps in the 90s each day, we appreciated the full service fridge with ice maker! The buildings were quiet and nicely landscaped - I felt more like I had rented a condo for a few days than like I was staying in a hotel. Now if they would just add soy milk to the breakfast memo, I'd give it another star!

We were there to take our child to her appointment at U of M Children's Hospital. It was a relaxing experience with a wonderful staff. The best part was they offered a shuttle to the hospital. That alone took a lot of stress off of us. Thank you again and we will be back.

Convenient location, clean

Outdated; breakfast area is very small and overcrowded

Near freeway

Old facility, needs remodel, bath tub old repaired chipped. Poor choice of food at breakfast bar. Not within walking distance of anything, but I knew that when I booked.

Frig wasn't clean, that was my only complaint

It was a good distance from downtown Ann Arbor without being right in downtown.

The room smelled weird, the bathroom wasn't all the way cleaned, the wifi didn't work at all - it was just a ridiculous experience being there, but it was for two nights and it did the job so whatever.

Front desk staff was helpful in recommending resturants

No working ice machine. Was given "handycapped room which I did not need or request. Toilet "chair" legs had rusted all over bathroom floor

My stay was quite comfortable. I had many questions that the staff was eager to answer. I would stay there again.

full size kitchen appliances, dishes, silverware, etc., recliner

lack of wireless internet

Everything.

Everything was as advertised; no surprises. Quiet, comfortable room and friendly, polite staff. Excellent stay. Highly recommended.

No

Location was right on campus

Fit and finish of room was a little worn (doors didn't close properly, low-flow shower), very expensive for what you get.

It was expensive.

Clean & comfortable

Location

There was no place to hang clothes

Nice location close to the University. Quiet and clean. Good breakfast.

Noise, perhaps it is a home house, the number is a few. expensive.

I do not like it. i will consider it if it has a 40 percent discount.

Location cleanliness

This guest did not leave comments about this hotel.