Hotéis em Acworth

Prós: Breakfast options and variety were good. Location was really good - close to target and other restaurants, gas station, stores etc.

Contras: The mattress should have has a mattress cover, I checked and there was none. Disgusting to think about it and wonder how they clean mattresses. Have a waterproof mattress cover that's washable.

Prós: Everything was wonderful

Contras: We were in a handicapped room (because we wanted the 1st floor, we didnt need it) Although the bathroom was set up for handicap, wide space, grab bars, low sink, it had a tub instead of a shower. I thought that missed the point.

Prós: The room was immaculately clean and very comfortable. The breakfast was very good; different from most hotels standard scrambled eggs etc. The staff was friendly and helpful, very cheerful. We enjoyed our stay very much and highly recommend it to everyone!

Contras: Nothing! It was top notch everything!

Prós: Breakfast was plentiful. Especially impressed by the breakfast staff! They kept the food items stocked AND they quickly cleaned up as people vacated tables. Also, one member of the front desk staff was VERY helpful in generating a Credit for a small problem that arose.

Contras: The mattress was a bit soft for my liking.

Prós: Very clean, very quiet. Breakfast was awesome!

Contras: Nope, all good.

Prós: The staff was excellent and all was up to park the breakfast was nice.

Contras: All was good.

Prós: Great location for us. Convenient to restaurants and interstate.

Prós: There was a mild mildew odor in here the night i checked in. Seems to have went away. I am very satisfied with my room. Very nice and clean. The staff id very friendly.

Contras: Everything was oerfect. Speedy check in. Friendly staff

Prós: The staff was very friendly, went out of their way to make our stay very comfortable, treated us like family, true southern hospitality.

Contras: No

Prós: It was a convenient location

Prós: Super cute and inviting room decor! Extremely clean, comfy bed, friendly and helpful staff, location is close to Atlanta without being right in the middle of chaos, only 30 minutes from the airport even in morning traffic!

Contras: There was nothing to dislike!!!

Prós: bed could be a little softer pool could be heated

Prós: The tub in room.

Prós: Breakfast and breakfast staff are awesome!

Contras: Price on second visit.

Prós: Looked like it was just recently renovated.

Prós: Clean. Good shower.

Contras: No free breakfast, fitness center lacking, “restaurant” more like a snack bar at a public swimming pool.

Contras: No free breakfast internet was poor. Nice outdoor area but it didn’t separate smoking & nonsmoking

Prós: Great staff

Prós: Friendly staff. Nice Lobby. Good location for my event. Nice room.

Contras: It was not the same kind of bed I am accustomed to in Hilton. The soft comfy beads are why I stay at Hilton. Also, My Keurig did not work. I did not have time to wait, so I had to start my day with no coffee...if you knew me, you would understand why this is not a good thing.

Prós: Nice clean rooms and good service.

Contras: Hardwood flooring was ok but not attractive.

Prós: The breakfast was AWESOME!!!! Everyone wa sextremely nice.

Contras: The room I stayed in had a tree outside the window. Just so happened there was constant wind blowing the tree into the window all night. Making for quite a restless night.

Prós: It was our understanding at check-in on Friday that we would be given a reduced rate for breakfast. The male staff person at the checkout desk on Sunday informed us that we should have been given complimentary breakfasts during our stay, which was a little to late to do us any good.

Contras: Check-in hostess was not as courteous and informative as I have come to expect from Hilton staff as regards the total bill at check-in, especially about the following: I am not used to being charged for 'extras' BEFORE I have actually used any of the extra goods or services. If your staff are reliable and efficient, then incidentals should be noted as they are used, and appear on your bill AFTER such use.

Prós: Nice hotel really clean awesome staff loved everything about this hotel I’d definitely stay again

Contras: There were people running up and down the halls knocking on doors, slamming their doors, screaming in the halls late at night but guest services quickly fixed that

Prós: It was half way to my destination. The desk staff was friendly

Contras: Clogged bathtub, air conditioner too loud and would not shut off

Prós: The bed was amazing!! So comfortable!

Contras: I thought when I booked, it said it had a pool. No pool on site-disappointed daughter.

Prós: The staff were helpful and friendly!

Contras: The hotel had a bad smell throughout- not in our actual room- yet in the entrance, lobby, elevator, etc. The breakfast area was dirty- and there were strong bad odors.

Prós: Everything new and comfortable. Very friendly staff. I’ll stay again.

Contras: Undergoing renovations but everything was clean.

Prós: This place always smells incredibly clean when you walk in. The hotel has been remodeled since we visited last and looks great. Beds were super comfy and the air was working fantastic. Got to cold at one point. The staff has always been really friendly and helpful.

Contras: My only complaint is there was not an extra pillow and blanket in the closet.

Prós: The convenience to the interstate and our destination.

Contras: There was nothing I did not like property.

Prós: We didn't eat breakfast. We left very early due to our schedule.

Prós: Very friendly people and the hotel smell very clean as you walked in even the room where clean

Contras: Everything well good

Contras: Construction right bear our room. Should wait to do a floor at a time so guests aren’t disturbed

Prós: Staff is friendly and helpful. Clean. Convenient. Good vibes. WiFi works. TV works. Plenty of clean towels.

Contras: All hotels need more light.

Prós: The hot breakfast was delicious! The overall facilities were excellent!

Contras: The keys did not work well at all.

Contras: Expensive for what it was....

Prós: nice clean room...

Contras: nothing to dislike

Prós: Friendly front desk staff person. Clean room. Plenty of pillows.

Contras: Front desk attendant did not welcome us as we came in the door. Looked at us as we walked up. We asked where the bathroom was before he even greeted and his reply was so low and muffled we had to ask twice what he said. The. Elevator was broken and we were on the third floor. We were traveling with someone in a leg brace so this made it very inconvenient to come and go. The mattress on the one bed was no longer firm around the edges and kind of made it easy to just roll over the edge of the bed. The thermostat in the room had no display which we didn’t notice till the middle of the night when it got hot in the room. Will not be staying at a Spring Hill suites again, should have stuck with Hampton inn as we normally do.

Prós: The location was perfect for my visit, which required multiple trips to and from Kennesaw State. I ended up extending my stay due to a late game for my son’s team. It was totally worth it. The best part of my stay was the staff, hands down one of best group of people I’ve ever encountered very polite, professional and genuine!

Prós: The whole egg and cheese omelet with salsa was awesome. I must say "this breakfast layout was the best so far". Yes indeed, the bed was huge and amazing soft.

Contras: A little expensive, but then you have to pay to live like royalty.

Prós: Easy to get too and breakfast was great

Contras: Bed were very uncomfortable

Prós: The staff was excellent. Property was beautiful and clean.

Contras: The incidental fee. The fee was not included in the rate. This created unexpected financial problems. Because my room was already paid for.

Prós: Location was close to Kennesaw State University and the grits were great!

Prós: Clean and the staff was friendly.

Contras: Only one elevator and one washing machine and dryer.

Prós: Location

Contras: Fire alarm that went off 2 times at 5am. Then no one let us know what was going on.

Prós: The customer service was exceptional from my very first phone call with Tyler who was the front staff. Tyler was very informative and friendly. There was a slight issue with charges for one of the rooms. Tyler immediately fixed the problem. He maintained a certain level of professionalism throughout the entire interaction. The rooms were spacious and met my expectations. I wasn't too impressed with Barbou, the manager but Tyler's customer service overshadowed that of his manager. I'd recommend this hotel.

Prós: Bed was comfy. Spacious and clean!

Prós: Great quiet location. Room was spacious and very comfortable. Easy check in and out. Breakfast in the morning was great.

Contras: Nothing

Prós: The team was impressed with the rooms & the staff was over the top!!

Contras: No problems or issues

Prós: Cleanliness,location and staff

Contras: It wasnt a suite. I assumed studio was a suite. I had my Wife and kid.

Prós: The staff is always pleasant and helpful. The two bedroom suites are a great size for a family. The price is great for all that you get.

Contras: Nothing. Everything was good.

Prós: They have their own kitchen with a coffee pot, stove, refrigerator, microwave, sink and dishwasher! The showerhead was amazing. The thermostat on the wall makes for a much more pleasant night than the air conditioning running all night. It also had options to watch Netflix or Hulu on the television. Overall a perfect stay for a short or long period of time.

Contras: The walls were very thin. You could hear everything going on around our room and outside. The people at the pool were loud and obnoxious. But, we have 5 kids, so noise didn't really bother us so much.

Prós: Clean

Contras: Nothing

Prós: Room having a kitchen with fridge can be handy for cold drinks Very nice hotel for small family trips Rooms are clean and looks nice

Contras: Back/front yard could be more welcoming. Walls are thin and I was able to hear the neighbor talking

Prós: Very clean and quiet. Plenty of room in the 2 bdrm queen suite for 5 adults and two babies.

Contras: Parking was a little scarce.

Prós: The breakfast and exercise room were good

Contras: There had been a dog in the suite before we stayed there, I'm allergic to animal dander and the cleaning was below standard

Prós: Everything was great

Prós: Good breakfast choices. Plenty to choose from and plenty of it. Never ran out of anything that it wasn't replenished immediately.

Contras: Expect better quality bath tissue when I pay this much for a room and there were no facial tissues provided.

Prós: Bed was AWESOME!!

Contras: No complaints

Prós: The layout of the room was very spacious and I like the cleanliness of bedroom and bathroom. I appreciated the little sample of makeup remover because I accidentally left mines at home.

Contras: The parking lot is a little small and the noisy guest in the hallway.

Prós: Staff was very friendly and helpful

Prós: The staff was Awesome!

Contras: The price for the quality not that great and the location is not that great

Prós: Room was decorated very nice. Beds were comfortable. Hotel is new. The hair dryer was nice and powerful.

Contras: The bathroom counter should have been cleaned better. Breakfast was okay, the sausages weren't brown. Disappointed there wasn't a hot tub. Hard to find with GPS.

Prós: Breakfast is a little messy. Things needed to be replenished

Contras: Needs an access rd

Prós: The Shower was lovely

Contras: Elevators were out of order. And housekeeper was banging on door and setting off alarm at 11:20, check out wasn't until noon, once we left the room she was outside of door.

Prós: Very clean hotel, breakfast was typical but offered a very clean and comfortable area to eat. Staff was accommodating. Publix is across the street and several fastfood options are steps from the front door.

Contras: N/A

Prós: Everything, I loved the shower

Contras: NA

Prós: Very clean facility. Nice rooms. Definitely would consider staying again.

Contras: Check in was difficult.

Prós: Breakfast was very nice. Elevator wasn't working but I believe it was due to a storm the night before.

Contras: Doors weren't charged at the hotel so we were locked out twice

Prós: Clean modern rooms

Contras: Hard to find the hotel street entrance

Prós: Everything exceeded our expectations. This is definitely on our 'return' list of places to stay. The hotel, the staff, the food....it was all top rate!

Contras: I honestly can't complain. We had a little trouble figuring out how to open the VERY comfortable couch-bed. But the staff told us the manufacturers are creating a video for travelers to look at in their room...now isn't that a good idea!

Contras: Hotel was awesome and the staff also.

Prós: Comfortable beds, great set up, clean.

Contras: I had mold on the bathroom ceiling which was a concern.

Prós: Close to everything we were there for. Very friendly staff. Clean and room was perfect.

Prós: The location was nice and relaxing.

Contras: The bed was uncomfortable.

Prós: Everything

Contras: Nothing

Prós: Monday to Thursday free snacks and drinks from 5PM until 7PM....ideal when you are too busy or not hungry enough to go out for dinner.

Contras: Unable to pay hotel with Maestro Debit Card,

Prós: Very clean friendly staff in a good location. And very good dinning area

Contras: N/A

Prós: Location

Contras: This hotel is old. Water pressure is low. The cleaning staffs are not doing their job correctly. They left used bath water in the bath tub. They left used paper toilet seat cover on the toilet. They did not collect all garbage.

Prós: Good location. Staff was great.

Contras: Room was not clean. Fork, cheese, etc. on the floor. Trash can not emptied.

Prós: The staff was very concern and professional .

Prós: We were warmly welcomed & quickly checked in. Our room was straightened up daily and fresh towels as requested.

Contras: The room had a dank, mildew aroma which the AC only made worse through the night. Very uncomfortable sleep as a result. Breakfast was gone by 645 am (was being replenished but taking a long time) only a couple biscuits and muffens or cereal left. Just disappointing for the $ spent and we didn't have time to wait around for more food to show up.

Prós: The pool.

Contras: Really bad odor through the hotel rooms and hallways. As for breakfast, by 8am the food ran out, for example cereal and yogurt.

Prós: It was clean and the staff was friendly and helpful

Contras: no

Contras: A few ants in the bathroom, other than that, a beautiful place.

Contras: Owner was uncooperative.

Contras: The pool was outside, very small, was was not lit (it was a bit creepy going to it). Very dark all around the pool area.

Prós: This hotel had been recently renovated and was really nice. I especially enjoyed the beds which were SO comfortable.

Prós: Good location pretty clean and good lobby.

Contras: First room had mold on the air conditioning unit. The hall way on first floor smells terrible. Staff was ok, definitely didn’t go out of their way.

Prós: The friendliness of the staff and cleanliness a

Prós: The Bed was comfortable

Contras: There was not a restraunt or Bar and no Laundry

Prós: Clean, very big bathroom

Contras: Back off road

Prós: Good parking, lots of luggage carts, room was very roomy.

Contras: What I didn't like was the morning of checkout the maid lightly knocked on the door and then opened it (9:30). She apologized but then she just opened it without knocking 3 more times while I was applying makeup. This was very annoying since checkout's 11

Prós: Location

Contras: Room was dusty, no garbage bags in trash cans refrigerator needed to be defrosted, the bar did not have salt, and the bartender was rude, the happy hour food consisted of Chex mix potato chips and cheese chunks . The Decor was at least 20 years old . For 160.00 a night and booking because it was an embassy suites i was extremely disappointed.

Prós: I really enjoyed this hotel. Very nice king suite and spacious. Breakfast was excellent. Staff were very nice and helpful.

Contras: We wish could have reserved again but it was always full being so close to a college.

Prós: Very good

Contras: Little out dated. Carpet in hallway had huge bleach stain.

Prós: Great convenience and close to everywhere we needed to be. Shopping was walking distance.

Contras: I didn’t like the breakfast setup.

Contras: They charged my credit card $19.70 more than what's on the receipt they provided to me.

Prós: Breakfast only!

Contras: The rooms was dark, dated, dusty and full of mildew and mold to the point it was bearable to breathe and cost my mother and I sinus flareups. DO NOT RECOMMEND! This hotel has some serious health hazards!

Prós: Close to everything in kennesaw and nice. Has a shuttle. Taco Mac is really good and right next to hotel.

Contras: None

Prós: Pleasant staff. Courteous at all times

Prós: Room was clean, comfortable and spacious. Free breakfast was delicious.

Contras: The bed was too firm for my taste.

Prós: The breakfast was great. Very friendly staff.

Prós: SUITE SIZE WITH A COMFORTABLE BED. NICE BATHROOM EASE OF CHECK-IN BREAKFAST. NOT MANY PLACES GIVE YOU A MADE TO ORDER OMLET

Contras: REFRIGERATOR DID NOT WORK. FROZE UP BATHROOM DOOR WAS HARD TO CLOSE. SCREWS WERE WORKED LOOSE ON BOTTOM HINGE LIGHTING IN LIVING AREA WAS POOR. TV SMALL AND VERY FEW CHANNELS AVAILABLE?

Prós: Distance from work and free shuttle service

Contras: N/a

Prós: Great location close to my family. All staff friendly and very helpful. Beds very comfortable and the room size was perfect.

Contras: Very clean but could tell that there were things that needed to be updated especially in the bathroom. Staff says renovations are scheduled soon which is good.

Prós: Food in the evening was nice . Cleanliness as well

Contras: No

Prós: The staff was extremely friendly.....

Contras: Absolutely not......excellent experience!

Prós: Night staff front desk. The young lady was very nice and very quick at her job.

Contras: No

Prós: Location / clean

Contras: After driving for 10 hours and getting there late I expected things to work. The thermostat did not work and I was way to tired to call the front desk to change rooms. I informed the front desk in the morning at check out and all they can say was "sorry"

Prós: Pool wasn’t working, and per reviews looks like it’s been that way for a while. Breakfast was OK, the typical hotel breakfast.

Contras: Beautiful capable HD television in the room but all programming was standard definition. Big step back in technology. No butter available for breakfast.

Prós: Room was very clean and well above the stars given.

Prós: LOCATION-close to I-75 and restaurants STAFF-Very friendly, helpful with directions and check-in/spare keys, etc. Great breakfast buffet! clean comfy rooms/great soft/firm beds. very cozy! lots of space in rooms; pretty bathrooms! lots of clean towels!**

Contras: NOPE; ALL WAS VERY, VERY GOOD!!

Prós: The friendly staff.

Contras: that the pool was closed.

Prós: The room and bed were comfortable, everything was clean, staff was friendly.

Prós: Location

Prós: Staff was nice Rooms were spacious and clean

Contras: I booked for indoor pool and it was broke

Prós: Excellent location, close to the highway, yet secluded

Contras: The cooling unit was so loud it disturbed our sleep. The bathroom sink stopper was broke

Prós: The staff, great breakfast, and the room were big and clean. Loved it. Thank you!!

Contras: None

Prós: Size of the room, only have one complaint, did not have a hair dryer, I am so used to staying in places that all ways have one in the bath room or the bathroom sink area, I did not bring mine assuming that you would have one. Only complant

Contras: No hair dryerni

Prós: The location was fine.

Contras: I was bitten by a dog on their property. I submitted a report. Their response was to offer ointment like it was no big deal. Very disappointed.

Prós: Cozy room temp when we showed up. Pillows were amazing.

Prós: Location near highway !

Prós: We didn’t eat breakfast but the room was nice and clean

Contras: There was no hairdryer or ice machine in the building I called the front desk they offered to give me ice if I came front desk

Prós: Great location. Great popcorn! Walking distance to restaurants and bars.

Contras: The price. And no internet for our entire 2-3 days. That could have been disastrous because our European phone service didn’t work here either. Thankfully, we had just bought new SIM cards for our kids.

Prós: Pleasant greeting from desk attendant.

Contras: Room visibly worn, carpet with stains, pet odor noticable.

Prós: The staff were especially friendly. I appreciated that after a long day of driving.

Prós: Some of the staff was good and the lobby was nice.

Contras: Apparently someone smoked in our room and they covered it up with the strongest air freshener I've ever smelled. My husband actually left at midnight because he couldn't stand it. I stayed because I didn't want to drive that late. Pool was underwhel

Prós: The breakfast staff was very kind and went above and beyond to be helpful and nice every morning.

Contras: The swimming pool was broken and the laundry facilities were broken also. We were traveling for baseball tournaments and having access to laundry facilities were one of the reasons we booked the hotel; so finding out they weren’t working was very disappointing. Also, not having a pool was a huge problem too.

Prós: Our room was spacious, not very decorated and spotless.

Prós: I loved the the bed and the pillows. I loved how so clean the room was.

Prós: Convenience

Contras: Maybe the breakfast could run longer - at least for weekends

Prós: the proximity to my nephew's house plus all of above

Contras: the price could be better

Prós: Price and location

Contras: Nothing

Prós: na

Contras: I wanted to pay cash at checkout but was already charged on my credit card since I used a third party company such as booking.com

Prós: Convenient breakfast buffet

Contras: Shower pressure was a little weak

Contras: Beds not comfortable. Very soft

Prós: The bed was very comfortable, the amenities were great, and everything was clean and fresh.

Contras: Without even knocking, someone unlocked my door and tried to enter about 9:00 a.m. I didn't get my requested wake-up call, and I was denied a receipt.

Prós: It’s very cozy and warm welcome.

Contras: I didn’t have one dislike about this property it was everything

Prós: Comfort and clean helpful staff

Contras: Nothing

Prós: Good selection for breakfast. Easy off/on interstate.

Contras: Whole building was humid. Some mold in the bathroom. Saw a few bugs (not roaches or bed bugs) in the bathroom. You could tell it was an older building and it was renovated. Paint colors in room made it feel old and dark.

Prós: Friendly staff, clean room, very clean pool, quiet, located close to plenty of restaurants. Overall very pleasant stay, would definitely stay at this hotel again if in the area!

Contras: Breakfast was just ok but for free, can't complain.

Prós: The room and breakfast were nice

Contras: No

Prós: easy access off freeway

Contras: no elevator room had old feel carpet, bathroom floor, no newspaper in morning, small TV and most channels did not work issue with cable,did not feel comfortable with cleanliness of hotel, room bedding

Prós: The convenience of the location.

Contras: It needs an update..old..smelled old..towels where poor quality.

Prós: Good location

Contras: Room could have been cleaner, there was no elevator, breakfast was average.

Prós: Breakfast was great - everything you would expect from a hotel like this. Solid and safe location with lots of restaurants in the area. Room was clean and staff were friendly.

Prós: Location, I have stayed at this hotel many times. It was a Country Inn, changed Brands a few times.

Contras: Room smelled bad. Granddaughter thought it smelled like wet towels. Breakfast usual fare, one morning eggs were icy cold. I told the attendant, she didn't do anything

Prós: Great location, have stayed here previously and rated it top 10 properties in the Kennesaw area.

Contras: There were two dead roaches in fridge and one in bathroom upon check in and after three nights cleaning they remained.

Prós: Clean and comfortable, convenient access to interstate 75.

Contras: The biscuits were cold and hard.

Prós: The hotel was prefect and the staff was very nice.

Contras: I paid more than the rate at checkin. When I called booking and even gave them a screenshot of the price they still did not prove match. I’m not sure booking should advertise price match if they are not going to honor it. More of a booking.com issue than hotel issue

Prós: I can’t say enough wonderful things about the lady that checked me into my roomz. I wish I had gotten her name. She’s one of the kindest people I’ve ever met.

Contras: breakfast, limited selection. Did not have enough Bagels, and other fruits. Short in supply.

Prós: Clean, comfortable, nice staff!!!!

Prós: Kendra at the front desk made my stay! She smiled constantly and was extremely helpful. This is an excellent hotel. Clean, beautifully furnished, jus simply lovely. Great management because the entire staff was pleasant and friendly, I’ll definitely go out of my way to stay here again!!!!!

Contras: Found absolutely nothing

Prós: The bartender was amazing! Exceptional hospitality! Prompt service! She was literally the absolut best and made good enough margaritas for me to forget her name!!

Prós: Very clean, super staff!

Contras: Clean and quiet

Prós: Didn't like the eggs but the bed was great

Contras: Every thing was great

Prós: Clean and Friendly!

Prós: Clean room and facilities.

Contras: Room was stuffy no matter what we did. Pool was disappointing. Free breakfast wasn't that good on top of having to wait in line for 15 minutes to make a waffle. How about maybe 2 waffle irons?

Prós: Just a great stay and very conveniently located...next to shopping and restaurants. Staff is very friendly and helpful.

Contras: Nothing

Prós: Good location, lots of shopping and restaurants. Right off the interstate.

Contras: Listing says it has a restaurant but didn't and breakfast area very small

Prós: meets expectation overall

Contras: eggs could have been with or with cheese also some oatmeal for small kids

Prós: Very clean and comfy beds!

Contras: Breakfast was just ok

Prós: Nice and comfortable big bed, big room, convenient location near major road, many restaurants next door (Penang) and nearby. Good internet. No noise issue.

Contras: Same breakfast for 6 days is boring. A bit more variety would help.

Contras: The price was too high

Prós: Nothing. Old and dated. No pool. Small breakfast area with very limited hood choices.

Contras: Everything. See above. Total disappointment

Prós: Near restaurants

Contras: No vending machines, some electrical outlets didn’t work. Light bulbs burnt out

Prós: The room was clean and comfortable. This was just a quick overnight on our way home from Florida.

Contras: Gene, the front desk clerk, was not friendly at all, very grumpy. We had a coupon out of a travel magazine for a discount on the room. When we presented it to him he said "Are you kidding me? We are booked so you cant use that coupon" Very rude. Evidently another worker did not show up to work. Breakfast did not have a lot of choices so we decided to eat elsewhere.

Prós: Staff was very friendly. Very clean,bed was very comfy

Prós: Very comfortable. Clean. Friendly staff. Great location — we could walk to dinner, and caught up on some shopping.

Contras: This seems silly, but the bathroom was poorly designed. It was difficult to open the door and go through it without having to back up all the way to the tub to fit. There were several times we had to wait over ten minutes for a staff person to come to the desk and assist us. They were very helpful, but a bell might be effective in letting the staff know you’re there.

Prós: The check in lady at night was so friendly and made me feel comfortable!!

Contras: Washed my hands then grabbed the hand towel. The hand towel had something brown or copper looking all over it, and the floor mat had the same brown copper spots as well! His fall ended him at the Dr office the next day!! My fiancé sat down in the desk chair and leaned back, however, he hit the floor in doing so! Make sure to put the extra locks on your door, because starting at 8 am the housekeeper will announce herself AFTER she has your door wide open!! She will repeat this process every 15-20 minutes until you check out! It is very apparent they want you out ASAP! I even got a phone call at 10:15 asking if we were staying another night as well. Total harassment... The day staff is NOT FRIENDLY and will not make you feel comfortable in any way. A smile goes a long way!!!

Prós: Freshly painted

Contras: Carpet had an odder probably from cleaning chemicals

Prós: Shower

Contras: The mattress was hard as rock i was feeling the springs i called front desk to get a different room she told me all the bed in that hotel were the same..

Prós: The staff was polite and helpful. The room was clean.

Contras: The room was labeled non smoking, but we could smell it had been smoked in. Hey had tried to cover it up but that is tough to do of course. The rooms are ok but, ithe property needs an upgrade.

Prós: Bed was comfortable

Contras: Was double charged for the room. Had to contact my bank to get refund

Prós: Front desk person was very pleasant and helpful. Motel is old and can tell it has been "cleaned up". But it was very clean, comfortable with easy access from the interstate.

Prós: Very clean. Helpful staff.

Prós: Good breakfast. Great shower and plenty of towels. Comfortable bed. Good ventilation and quiet. Nice coffee machine (keurig). Very clean.

Contras: Needed a hand towel but had extra bath towels. Otherwise excellent stay.

Prós: Clean and well appointed for an older building.

Prós: Friendly all staff, clean

Contras: A little bit slow water from shower

Prós: The desk clerk was very friendly & helpful. We had some booking issues (our own fault) & she was very helpful in getting it resolved with the least amount of price increase as possible to us.

Prós: Front desk lady was awesome!! Can’t remember her name!! Nothing to really complain about. Beds were comfortable, plenty of hot water, great water pressure. All around good hotel for the money!

Contras: Nothing

Prós: I liked the manager on duty at night that tried to fix the issues

Prós: variety of selection, very well maintained, Dawn was excellent, cleanliness, well stocked

Prós: The room was nicely renovated but the hotel itself was run-down, old and the renovations done to the hotel in general were not done well. The staff was nice.

Contras: This hotel was definitely NOT the quality you would expect from Holiday Inn.Renovations were made but not high quality.The room doors didn't flush with door jam & locks were bad.Lobby and breakfast area were dirty. Paid way too much for this shabby place

Prós: The staff was excellent. From early morning til late at night they were so accommodating and willing to help!

Contras: Had "obstacles" especially on the floor that were difficult to navigate. I walk with a cane.

Prós: I got the best sleep that i’ve Gotten in a long time here. The beds were so comfy. Very relaxing environment.

Contras: I noticed a few spots on the tub that wasn’t cleaned. But someone came right away to clean it.

Prós: I like the hotel because of front staff was very polite and kind.

Contras: I did not like our room, there was a smell coming from the air conditioner that was not pleasant and the bathroom had hair in the tub and on the wall. This leaves one to think that the bathroom was not clean.

Prós: The staff was very friendly and accommodating, the buffet was good, and the room was great with a very comfortable bed.

Contras: It was a little loud at times during the night because of its location near the highway, but that is to be expected.

Prós: I liked the manager on duty at nigh

Contras: The cleaning staff didn’t do a good job cleaning

Prós: Andrea was so pleasant.

Contras: it was not clean in my room.

Prós: Very accessible, friendly staff, clean room, great breakfast.

Contras: Everything was great!

Prós: Pool but was dirty

Contras: Wife fell on wet floor sign that was laying down on ground outside elevator . Ac leaked in room got kids dolls wet . Bathroom almost to small to open door

Prós: front desk was Awesome! I have never seen anyone multitask any better than she did. She never missed a beat. I was amazed at her remembering me. 30 min after checkin, I go to car, on my way back in she said Good Night . Wow!

Contras: Small bathroom.

Prós: The price was cheap

Contras: Its old, run down. Didnt feel clean. Toilet was horrible, very hard to flush. Tub is a mess, whole washroom area needs a wrecking ball. No idea why this place gets the ratings it does.

Prós: Closeness to everything.

Contras: Manager very rude!!!

Prós: Close to highway. A motel setting. You can park your car at your door

Contras: The price was too high for that type of motel

Prós: Breakfast was awesome. Easy on/off I75, close to family.

Prós: Very nice clean right. The breakfast was good for me, hot and cold food. Check in and out was a breeze.

Contras: Stairs to room, bed was itchy, microwave plug was bent and hard to put in outlet.

Prós: Our stay was excellent. We only stayed one night as we were just passing through. We have a large family and they were able accommodate us by giving us joining rooms The breakfast was excellent. Everything from bagels to biscuits and gravy, eggs, sausage and pancakes. The pool was nice and well maintained. The rooms were very clean.

Prós: Location for us

Contras: The bed and pillows were uncomfortable, bathroom was small, and electrical box was hanging out of the wall. The room was more like a Super 8 room but charging a Best Western price.

Prós: Cleanliness

Prós: I still havent received my 75 dollars they was supposed to refund me from last Sunday when I checked out this is terrible.

Prós: The location and facility worked out great for baseball tournament at Lake Pointe.

Contras: Hotel surprised us with a $75 charge at check in (security deposit). On a budgeted trip this was an unexpected expense.

Prós: Cleanliness.

Contras: Bathroom a little small but it worked out ok.

Prós: The wonderful lady (Tina) at front desk that helped find my reservation and got us settle in for that night.

Contras: Breakfast, just skip it and find a fast food place to grab a sandwich.

Prós: Good location and clean. Great value

Prós: very comfy

Prós: Breakfast was very nice

Prós: Nothing

Contras: Its pathetic experience. Bath room is untidy the bed sheets and towels are all used one. Its such an horrible experience. My kids where ever they see Fairland they are just talking about the experiences they had.

Prós: Location

Contras: Very disappointed. While checking in I was informed that the room with King bed that I booked was not available and my only choice was two doubles. Then arrived at room to find it not cleaned from previous guests. After going back to front desk and being given “Another Room “, I then found it also not to have been cleaned. Then after10 minutes of excuses, I was given another room, still a two double beds room that was actually clean. Finally 20 minutes after initially beginning check in. I should also add that it was raining and because one of the staff had parked under the entrance way, I was forced to park around the side of the building and bring my bags in while being in the rain. There was no shortage of staff however.. they were sitting around the front talking on cell phone the entire time...making no attempt to assist me.

Prós: There was not enough pastries or coffee cake to replace once the few were gone. Also the same thing happened with the fruit, aka watermelon.

Prós: Everything was clean and the beds were actually super comfortable.

Contras: No.

Prós: close to where I wanted to be

Prós: Eggs not great but OK. Oatmeal was excellent.

Contras: Good variety.

Prós: The staff was very nice and helpful. Made us feel at home and dealt with any issues we had in a polite and professional manner. The bed was comfortable and the food was good.

Contras: The rooms are a little outdated and old feeling. The carpets were a little dirty as evidenced by my freshly cleaned feet and stains.

Prós: Everything was great!

Contras: Nothing

Prós: Convenient location.

Contras: 2 large live roaches and toilet flushing issues.

Prós: The woman who greeted us at the from desk was very thorough when explaining all the hotel offers. She checked us in swiftly and had a great attitude. The room was mostly clean and the bed was super comfy.

Contras: I don’t think the floor had been vacuumed, there were crumbs all on the floor near the desk table

Prós: spacious rooms

Contras: bathroom door always slammed shut

Contras: Bath drain broken

Prós: Everyone was very nice . Will return soon

Prós: Value, cost. Convenience

Contras: Though it said no smoking the rooms reeked of stale smoke.

Prós: The staff was absolutely wonderful. The hotel employee was the one who checked me in for my initial reservation, but housekeeping, maintenance, and the rest of the front desk staff were so nice, patient, and accounted an early check in I needed.

Contras: Cleanliness was the weakest link. A few hairs here and there, the bathtub drain was not secured in the tub, but honestly nothing that would make it to a horror story on an online review.

Prós: Comfortable bed and extra large room

Prós: Comfortable bed and full size refrigerator.

Contras: Have to ask for a hair dryer and the room had a distinct chemical smell. I could not understand the woman at the front desk and had to keep asking her to repeat herself.

Contras: When we stayed a year ago, the beds for extremely comfortable in the kitchen and kitchen supplies were readily available and there was a hairdryer in the bathroom. When we got there there was no hairdryer in the bathroom the beds were awful! Awful did not sleep for three days straight. We asked for the kitchenette pack and was told we had to come back at a later time because that manager was out at the moment, that was the one that could hand the pack out. I didn’t understand that. The rooms, the hallway were not as clean as they used to be. And we had a fiasco with the laundry room, the door would not unlock with the clothes locked inside the laundry room. The poor girl that was helping us stayed sweet and smiling she never got upset she should get the gold star of the week.

Prós: nothing

Contras: Just a quick look in the lobby, and you can see that it was not a clean inviting hotel

Prós: It was close to trading center

Contras: Staff not trained and left alone to handle customers