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8,0
Prós: Good, clean car. Friendly service.
Contras: Didn’t like finding out about the two types of insurance that I needed to purchase until I arrived to pick up the rental. Would prefer to see that itemized ahead of time on either the app or the website. It significantly raised the price overall.
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5,6
Wrong car is only one left
Prós: Car was clean in good shape and ready to go
Contras: I had reserved a full size car when I got there I was told I was getting a free upgrade to a Jeep only problem is I was going to travel 5 hours on the interstate. When I asked about turning down the upgrade she said it's the only car we have left. But when I went out to get the Jeep the parking spots were full.
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8,0
Prós: nice vehicle.....good ride
Contras: cost of extra driver very high!
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2,0
Contras: I did not take this rental. From the picture shown when booked what was an SUV they offered me a large mini van they had no decent cars to offer. I went to another rental place and got a vehicle
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2,0
Contras: When I got there I was told that they did not have a vehicle available and they did not offer any additional options for me to get a vehicle. I was forced to go to another location to rent a vehicle. Enterprise has horrible service.
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9,2
Contras: Unmanned desk. Not answering phone. Assisted by the Alamo attendant.
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10,0
Prós: Blake Cook went out of his way to make sure my vehicle was available- they had to obtain it from another Enterprise location. He was kind, courteous and respectful. On the return both Christopher Moss and Blake assisted me and I would recommend them.
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2,0
Contras: Did not have the vehicle that I requested. Had to rent from another agency.
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10,0
Love the Pepsi blue car!
Prós: I loved not having to use the key in thus 2016 Ford Fusion!! Staff was the very best!
Contras: I'm short. Because I had to have the seat so close to the steering wheel it was a pain getting in and out. Poor design in that area! But not your fault!
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9,2
Contras: Unmanned desk. Not answering phone. Assisted by the Alamo attendant.
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10,0
Prós: Blake Cook went out of his way to make sure my vehicle was available- they had to obtain it from another Enterprise location. He was kind, courteous and respectful. On the return both Christopher Moss and Blake assisted me and I would recommend them.
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10,0
Love the Pepsi blue car!
Prós: I loved not having to use the key in thus 2016 Ford Fusion!! Staff was the very best!
Contras: I'm short. Because I had to have the seat so close to the steering wheel it was a pain getting in and out. Poor design in that area! But not your fault!
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8,0
Prós: Good, clean car. Friendly service.
Contras: Didn’t like finding out about the two types of insurance that I needed to purchase until I arrived to pick up the rental. Would prefer to see that itemized ahead of time on either the app or the website. It significantly raised the price overall.
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8,0
Prós: nice vehicle.....good ride
Contras: cost of extra driver very high!
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5,6
Wrong car is only one left
Prós: Car was clean in good shape and ready to go
Contras: I had reserved a full size car when I got there I was told I was getting a free upgrade to a Jeep only problem is I was going to travel 5 hours on the interstate. When I asked about turning down the upgrade she said it's the only car we have left. But when I went out to get the Jeep the parking spots were full.
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2,0
Contras: I did not take this rental. From the picture shown when booked what was an SUV they offered me a large mini van they had no decent cars to offer. I went to another rental place and got a vehicle
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2,0
Contras: When I got there I was told that they did not have a vehicle available and they did not offer any additional options for me to get a vehicle. I was forced to go to another location to rent a vehicle. Enterprise has horrible service.
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2,0
Contras: Did not have the vehicle that I requested. Had to rent from another agency.
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