Avaliações de hóspedes
Avaliação geral
8,7 Excelente
Baseado em 28 avaliações
Geral
8,6
Limpeza
9,0
Conforto
8,9
Retirada/devolução
8,9
Custo/Benifício
8,4
Pular para o conteúdo principal
Avaliação e diretório de aluguel de carros em Madison
Alamo
Alamo avaliações
Locais de aluguel
╳
Alamo
Locais de aluguel em Madison
4000 International Lane
+1 608 249 1614
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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6,4
Mediocre customer service.
Prós: Fortunately the line to pick up your car wasn't too long. I was able to check in and pick up my keys in five minutes.
Contras: The front desk Attendant wasn't very friendly and didn't seem to want to take the time to explain my options without
avaliação de
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8,0
Prós: Arrived early got car I wanted quickly
avaliação de
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10,0
Prós: It was unbelievably wonderful that the agent waited for us after long flight delays. We arrived way past closing time, and it was a huge relief. the staff was incredibly accommodating. Thank you!
avaliação de
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10,0
Amazing
Prós: Amazing service
Contras: N/a
avaliação de
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10,0
Great experience
Prós: Excellent
avaliação de
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10,0
great mpg
Prós: 30+ mpg
Contras: somebody vandalized the car during my term
avaliação de
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10,0
Great customer service
Prós: Desk staff were prepared and friendly.
avaliação de
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3,6
Prós: Convenient location in airport
Contras: I was not given the car I had been promised. The agent tried to upsell (by $9 per day) to give me a comparable car (full size). Both agents (pick-up and drop-off) told me that they knew it was misleading but that they didn't have any control over what corporate does. The agent asked me if i wanted a GPS. I said "sure," and she had me sign for it, but didn't tell me they were charging me almost $12 per day to use it (literally highway robbery!). They said they would e-mail me my receipt but it has been more than 24 hours and nothing has come.
avaliação de
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6,0
Contras: Only had SUVs available. Not what we reserved b
avaliação de
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10,0
Nice'
Prós: Convienent, adequate mileage given, good price, and what I expected.
avaliação de
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10,0
Prós: The car was comfortable and clean.
avaliação de
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10,0
Prós: It was unbelievably wonderful that the agent waited for us after long flight delays. We arrived way past closing time, and it was a huge relief. the staff was incredibly accommodating. Thank you!
avaliação de
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10,0
Amazing
Prós: Amazing service
Contras: N/a
avaliação de
-
10,0
Great experience
Prós: Excellent
avaliação de
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10,0
great mpg
Prós: 30+ mpg
Contras: somebody vandalized the car during my term
avaliação de
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10,0
Great customer service
Prós: Desk staff were prepared and friendly.
avaliação de
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10,0
Nice'
Prós: Convienent, adequate mileage given, good price, and what I expected.
avaliação de
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10,0
Prós: The car was comfortable and clean.
avaliação de
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6,4
Mediocre customer service.
Prós: Fortunately the line to pick up your car wasn't too long. I was able to check in and pick up my keys in five minutes.
Contras: The front desk Attendant wasn't very friendly and didn't seem to want to take the time to explain my options without
avaliação de
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3,6
Prós: Convenient location in airport
Contras: I was not given the car I had been promised. The agent tried to upsell (by $9 per day) to give me a comparable car (full size). Both agents (pick-up and drop-off) told me that they knew it was misleading but that they didn't have any control over what corporate does. The agent asked me if i wanted a GPS. I said "sure," and she had me sign for it, but didn't tell me they were charging me almost $12 per day to use it (literally highway robbery!). They said they would e-mail me my receipt but it has been more than 24 hours and nothing has come.
avaliação de
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6,0
Contras: Only had SUVs available. Not what we reserved b
avaliação de
Avis
Avis avaliações
Locais de aluguel
╳
Avis
Locais de aluguel em Madison
1136 East Washington Avenue
+1 608 251 1717
2320 Darwin Road
+1 608 242 0429
4000 International Lane
+1 608 242 0600
Avaliações de hóspedes
Avaliação geral
7,9 Bom
Baseado em 11 avaliações
Geral
7,5
Limpeza
8,4
Conforto
8,2
Retirada/devolução
8,0
Custo/Benifício
7,6
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
9,6
Contras: the "low tire pressure" light came on and the window washer did not work because it was frozen
avaliação de
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3,6
Terrible customer service
Prós: Friendly but slow counter service.
Contras: Slow process to complete pick up. I received no communication that the drop off point for my one-way rental was a satellite location with no official Avis presence, then was charged for a second day after they claimed it was returned late even though there was only a place to drop the keys, so they have no way of verifying my return time. When I called to dispute the additional late charges, the customer service was slow and unhelpful.
avaliação de
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6,4
Contras: Was not a ware I had to pick up off site...cost me too much time on a business trip.
avaliação de
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3,6
Contras: Constant attempts at up selling. They finally gave me a Kia from Budget that had a defective front seat
avaliação de
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3,6
Terrible customer service
Prós: Friendly but slow counter service.
Contras: Slow process to complete pick up. I received no communication that the drop off point for my one-way rental was a satellite location with no official Avis presence, then was charged for a second day after they claimed it was returned late even though there was only a place to drop the keys, so they have no way of verifying my return time. When I called to dispute the additional late charges, the customer service was slow and unhelpful.
avaliação de
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6,4
Contras: Was not a ware I had to pick up off site...cost me too much time on a business trip.
avaliação de
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3,6
Contras: Constant attempts at up selling. They finally gave me a Kia from Budget that had a defective front seat
avaliação de
Budget
Budget avaliações
Locais de aluguel
╳
Budget
Locais de aluguel em Madison
1136 East Washington Avenue
+1 608 251 2181
2320 Darwin Road
+1 608 242 0429
4000 International Lane
+1 608 249 5544
Avaliações de hóspedes
Avaliação geral
8,0 Excelente
Baseado em 26 avaliações
Geral
8,0
Limpeza
8,2
Conforto
7,8
Retirada/devolução
8,5
Custo/Benifício
7,6
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
5,6
Prós: Customer service representative was helpful.
Contras: I reserved a full-sized car (which was categorized as an Impala or similar) would not comfortably fit a car seat in the back seat. I was forced to upgrade in order to have a car that worked. Won't be reserving a car through Budget again.
avaliação de
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9,6
Prós: Nice price. Fast pickup
avaliação de
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10,0
Prós: Madison staff was very helpful.
avaliação de
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6,8
Prós: The gas mileage of the rental
Contras: 1) The car quoted in the reservation is not available in there fleet, so they had to switch make and model. 2) Sticker shock on the price of insurance for car potentially being out-of-service. 3) Was told I could go directly to rental car website to locate and pay any tolls incurred on trip. But when entering the website address given into google, the site came up as not found.
avaliação de
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6,8
No snow brush in Wisconsin in the winter?
Contras: One thing is that is a must is to have a snow brush in the car during the winter. Sure enough the second day of renting we had a big snowfall with no way to clean the car other than our gloves! Budget- you need to do better!
avaliação de
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9,2
Good for last minute
Prós: Fast check in/out at the Avis counter (sign at budget said go to Avis) Helpful staff, good for price last minute
Contras: Car had jumpy transitions gear to gear to gear and heating /defrosting system was a bit hard to figure out.
avaliação de
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4,0
Had to wait
Prós: The person at the counter was friendly.
Contras: After leaving the rental counter to pick up car, we had to wait about 25 minutes for our car to be prepped. There were no other customers and the staff was moving at a snails pace. We asked three times what was taking so long and were told the car needed to be cleaned, vacuumed and gas up. Why they need so much time and why they would wait until a car was rented to do these things is ridiculous.
avaliação de
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10,0
Great customer service
Prós: Customer Service at these locations
Contras: nothing
avaliação de
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3,6
Madison budget car
Prós: Staff was courteous
Contras: I didn't like that they upsold us on a different vehicle. The total cost was $400more total.
avaliação de
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2,0
It never happened
Contras: I wasn't able to rent the car. The guy at the counter said that a credit card was required, and I only have a debit card. I hate credit cards. What's the point of paying for something twice? Despite the fact that I have over $1000 in my checking account, and about $3500 in savings, I can't use a debit card to rent a car? **** that ****.
avaliação de
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9,6
Prós: Nice price. Fast pickup
avaliação de
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10,0
Prós: Madison staff was very helpful.
avaliação de
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9,2
Good for last minute
Prós: Fast check in/out at the Avis counter (sign at budget said go to Avis) Helpful staff, good for price last minute
Contras: Car had jumpy transitions gear to gear to gear and heating /defrosting system was a bit hard to figure out.
avaliação de
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10,0
Great customer service
Prós: Customer Service at these locations
Contras: nothing
avaliação de
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6,8
Prós: The gas mileage of the rental
Contras: 1) The car quoted in the reservation is not available in there fleet, so they had to switch make and model. 2) Sticker shock on the price of insurance for car potentially being out-of-service. 3) Was told I could go directly to rental car website to locate and pay any tolls incurred on trip. But when entering the website address given into google, the site came up as not found.
avaliação de
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6,8
No snow brush in Wisconsin in the winter?
Contras: One thing is that is a must is to have a snow brush in the car during the winter. Sure enough the second day of renting we had a big snowfall with no way to clean the car other than our gloves! Budget- you need to do better!
avaliação de
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5,6
Prós: Customer service representative was helpful.
Contras: I reserved a full-sized car (which was categorized as an Impala or similar) would not comfortably fit a car seat in the back seat. I was forced to upgrade in order to have a car that worked. Won't be reserving a car through Budget again.
avaliação de
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4,0
Had to wait
Prós: The person at the counter was friendly.
Contras: After leaving the rental counter to pick up car, we had to wait about 25 minutes for our car to be prepped. There were no other customers and the staff was moving at a snails pace. We asked three times what was taking so long and were told the car needed to be cleaned, vacuumed and gas up. Why they need so much time and why they would wait until a car was rented to do these things is ridiculous.
avaliação de
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3,6
Madison budget car
Prós: Staff was courteous
Contras: I didn't like that they upsold us on a different vehicle. The total cost was $400more total.
avaliação de
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2,0
It never happened
Contras: I wasn't able to rent the car. The guy at the counter said that a credit card was required, and I only have a debit card. I hate credit cards. What's the point of paying for something twice? Despite the fact that I have over $1000 in my checking account, and about $3500 in savings, I can't use a debit card to rent a car? **** that ****.
avaliação de
Enterprise
Enterprise avaliações
Locais de aluguel
╳
Enterprise
Locais de aluguel em Madison
1864 E Washington Ave
+1 608 242 5000
2 Eastpark Ct
+1 608 241 8901
200 W Beltline Hwy
+1 608 260 0063
4000 International Ln
+1 608 661 4900
6646 Odana Rd
+1 608 833 2220
Avaliações de hóspedes
Avaliação geral
8,7 Excelente
Baseado em 62 avaliações
Geral
8,6
Limpeza
8,8
Conforto
8,8
Retirada/devolução
8,7
Custo/Benifício
8,3
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
9,6
Prós: The help from salesman. Very carrying and helpful.
avaliação de
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8,0
Prós: Customer services good
Contras: I didn't get asked if I needed a ride back home.
avaliação de
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4,4
Enterprise ...they won't pick you up!!!
Prós: Contrary to their much hyped slogan, they refuse to pick you up!!! Had to pay 12.00 for taxi for half mile ride from airport to this site. They refuse to pick you up at airport. We offered to walk across the street for pick up because they won't do airport pick up. No problem then pick us up at deli across the street. Nope they refused. Why? It's not the airport. No reason. Total bs.
avaliação de
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8,0
Good experience
Prós: Car was clean and service personnel were efficient and polite.
Contras: The car did not have cruise control which was unexpected.
avaliação de
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10,0
Prós: Extremely friendly and helpful !
avaliação de
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6,0
Prós: Convenient location. Service was good at desk. Didn't hassle me about extras.
Contras: Didn't have the car I reserved. Upgraded to mid-SUV. Was not cleaned nor did it have a full tank of gas.
avaliação de
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8,0
got a minivan for my "specialty" vehicle
Contras: Not excited about driving a minivan.
avaliação de
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9,6
Prós: Friendly people.
Contras: Can't use the truck for what it's for.
avaliação de
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8,8
Prós: Easy to upgrade
Contras: Nothing
avaliação de
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10,0
The easiest part of our trip
Prós: Picking up the car worked without any hiccups. Loved getting the car right there at the airport. Drop off was drama free.
avaliação de
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10,0
An awesome Enterprise...
Prós: We rented a car from them so we could get our car fixed, they took great care of us. I will be going back to them again.
avaliação de
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10,0
Prós: Upgrade to Caravan was great. Checked with E. Wash., Madison, WI location and was allowed to drop vehicle at nearby Dane. Co. Regional Airport to my convenience. Appreciated not having to arrange another taxi ride. Thank you!
avaliação de
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9,6
Prós: The help from salesman. Very carrying and helpful.
avaliação de
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10,0
Prós: Extremely friendly and helpful !
avaliação de
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9,6
Prós: Friendly people.
Contras: Can't use the truck for what it's for.
avaliação de
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8,8
Prós: Easy to upgrade
Contras: Nothing
avaliação de
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10,0
The easiest part of our trip
Prós: Picking up the car worked without any hiccups. Loved getting the car right there at the airport. Drop off was drama free.
avaliação de
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10,0
An awesome Enterprise...
Prós: We rented a car from them so we could get our car fixed, they took great care of us. I will be going back to them again.
avaliação de
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10,0
Prós: Upgrade to Caravan was great. Checked with E. Wash., Madison, WI location and was allowed to drop vehicle at nearby Dane. Co. Regional Airport to my convenience. Appreciated not having to arrange another taxi ride. Thank you!
avaliação de
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8,0
Prós: Customer services good
Contras: I didn't get asked if I needed a ride back home.
avaliação de
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8,0
Good experience
Prós: Car was clean and service personnel were efficient and polite.
Contras: The car did not have cruise control which was unexpected.
avaliação de
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8,0
got a minivan for my "specialty" vehicle
Contras: Not excited about driving a minivan.
avaliação de
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4,4
Enterprise ...they won't pick you up!!!
Prós: Contrary to their much hyped slogan, they refuse to pick you up!!! Had to pay 12.00 for taxi for half mile ride from airport to this site. They refuse to pick you up at airport. We offered to walk across the street for pick up because they won't do airport pick up. No problem then pick us up at deli across the street. Nope they refused. Why? It's not the airport. No reason. Total bs.
avaliação de
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6,0
Prós: Convenient location. Service was good at desk. Didn't hassle me about extras.
Contras: Didn't have the car I reserved. Upgraded to mid-SUV. Was not cleaned nor did it have a full tank of gas.
avaliação de
Hertz
Hertz avaliações
Locais de aluguel
╳
Hertz
Locais de aluguel em Madison
2101 Darwin Road
+1 608 241 5597
4000 International Lane
+1 608 241 3803
6514 Odana Road
+1 608 833 1118
Avaliações de hóspedes
Avaliação geral
7,6 Bom
Baseado em 124 avaliações
Geral
7,5
Limpeza
7,7
Conforto
7,6
Retirada/devolução
7,3
Custo/Benifício
7,8
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
9,6
Quick service, nice car
Prós: Fast and friendly check-in & -out at MSN airport. Nice car: a new Ford Focus hybrid that got 48 mpg in highway driving.
avaliação de
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2,0
Robbery
Prós: Nothing
Contras: I paid kayak for the hertz rental. When i arrived at my destination, they would NOT rent me a vehicle. I will not ever use Kayak or Hertz ever again.
avaliação de
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10,0
Prós: The airport concierge was extremely helpful and friendly.
avaliação de
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6,4
Poor customer service.
Prós: The car was fine, but see negatives...
Contras: Horrible service and will never here rent again. Phone customer service was the bottom of the bucket, and they charge an extra day if you bring the car back 1-minute after 5:30pm. Ridiculous and unprofessional.
avaliação de
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6,0
Poor Service
Contras: Drop the car off at 6:30 AM. There was no empty spaces to put the car into, there was nobody at the counter or at the return area.
avaliação de
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8,0
Prós: Car was clean and roomy
Contras: The car kind of rattled, and little noisy
avaliação de
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6,8
Prós: nice clean car
Contras: the cars (Nissan Armada) headlights only illuminated so far into the road, unless we used the bright lights. The back seat headrest was right in the middle of the rear view mirrors sight line and the 4 wheel drive light flashed after about a half hour of driving.
avaliação de
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8,4
Prós: Quick check in and low price
Contras: Uncovered parking
avaliação de
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9,2
Contras: Head rests are always at a bad forward leaning angle for me. Couldn't adjust
avaliação de
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2,0
unacceptable!
Prós: nothing
Contras: I had booked my car and paid for it in advance of my trip. When i arrived at the counter I was told I needed a credit card ot 2 forms of ID if I was using a debit card. When I went on the site it said additional id may be required but did not specify what. They would not let me take the car and then said I would be refunded. I am now 12 days out from then and still no refund. I will never use Hertz again
avaliação de
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7,2
Contras: The price. Very expensive compared to the other hertz in the area. The car at the hertz at the airport was $360 the same car at a hertz not at the airport was $200.
avaliação de
-
5,6
Contras: Rude staff, car smelled like smoke
avaliação de
-
9,6
Quick service, nice car
Prós: Fast and friendly check-in & -out at MSN airport. Nice car: a new Ford Focus hybrid that got 48 mpg in highway driving.
avaliação de
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10,0
Prós: The airport concierge was extremely helpful and friendly.
avaliação de
-
9,2
Contras: Head rests are always at a bad forward leaning angle for me. Couldn't adjust
avaliação de
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8,0
Prós: Car was clean and roomy
Contras: The car kind of rattled, and little noisy
avaliação de
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6,8
Prós: nice clean car
Contras: the cars (Nissan Armada) headlights only illuminated so far into the road, unless we used the bright lights. The back seat headrest was right in the middle of the rear view mirrors sight line and the 4 wheel drive light flashed after about a half hour of driving.
avaliação de
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8,4
Prós: Quick check in and low price
Contras: Uncovered parking
avaliação de
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7,2
Contras: The price. Very expensive compared to the other hertz in the area. The car at the hertz at the airport was $360 the same car at a hertz not at the airport was $200.
avaliação de
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2,0
Robbery
Prós: Nothing
Contras: I paid kayak for the hertz rental. When i arrived at my destination, they would NOT rent me a vehicle. I will not ever use Kayak or Hertz ever again.
avaliação de
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6,4
Poor customer service.
Prós: The car was fine, but see negatives...
Contras: Horrible service and will never here rent again. Phone customer service was the bottom of the bucket, and they charge an extra day if you bring the car back 1-minute after 5:30pm. Ridiculous and unprofessional.
avaliação de
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6,0
Poor Service
Contras: Drop the car off at 6:30 AM. There was no empty spaces to put the car into, there was nobody at the counter or at the return area.
avaliação de
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2,0
unacceptable!
Prós: nothing
Contras: I had booked my car and paid for it in advance of my trip. When i arrived at the counter I was told I needed a credit card ot 2 forms of ID if I was using a debit card. When I went on the site it said additional id may be required but did not specify what. They would not let me take the car and then said I would be refunded. I am now 12 days out from then and still no refund. I will never use Hertz again
avaliação de
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5,6
Contras: Rude staff, car smelled like smoke
avaliação de
Locais de aluguel
╳
National
Locais de aluguel em Madison
4000 International Lane
+1 608 249 1614
Locais de aluguel
╳
Sunnycars
Locais de aluguel em Madison
4000 Intl Lane