Avaliações recentes
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- Neutras
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2,0
Prós: I was not happy they change the rate I have to cancel my reservation go with Budget rental car they still holding my money still is not clear I was not happy okay I will never again go back to Enterprise the price you guys gave me then double it I was not happy guys
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10,0
Completely Satisfied
Prós: The Irving store and staff were beyond accommodating for my needs for a car for a weekend. They were very flexible with my emergencies. Overall I’m completely satisfied with the service I recieved.
avaliação de
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10,0
Great people at Enterprise location
Prós: People were informative and detailed in their follow-through
Contras: Nothing
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2,0
Prós: I cancelled the rental because I don't like dealing with Hotwire, and was unaware of this until after booking was made. I don't recall direct bookings thru your site to hotwire, usually it was clear reroute. I don't like dealing with hotwire for obvious reasons. The small return on a no cancellation booking. In this case I could cancel, as you outlined, but this required calling up hotwire and dealing with their outsourced jabber.
avaliação de
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10,0
Excellent value and excellent service!
Prós: It was a great value. The car was in excellent condition. Great service too. The young man, Chase, called to check to make sure all was going well with the vehicle while I was out on my trip. I thought that was a nice touch!
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10,0
Prós: The customer service was wonderful. I was helped by Andre Stephens, and he was unbelievably kind and helpful. Could not give enough positive feedback!
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10,0
Prós: I was picked up on time. They upgraded the car for me. Clean car.
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10,0
Debra Whitley
Prós: She was helping me with a excellent service. very well mannered employee, I never saw such a person with those charactieristic. Enterprise should definitely give recognition to her. Thank you Debra for making my trip wonderful!
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10,0
Contras: .
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10,0
Completely Satisfied
Prós: The Irving store and staff were beyond accommodating for my needs for a car for a weekend. They were very flexible with my emergencies. Overall I’m completely satisfied with the service I recieved.
avaliação de
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10,0
Great people at Enterprise location
Prós: People were informative and detailed in their follow-through
Contras: Nothing
avaliação de
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10,0
Excellent value and excellent service!
Prós: It was a great value. The car was in excellent condition. Great service too. The young man, Chase, called to check to make sure all was going well with the vehicle while I was out on my trip. I thought that was a nice touch!
avaliação de
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10,0
Prós: The customer service was wonderful. I was helped by Andre Stephens, and he was unbelievably kind and helpful. Could not give enough positive feedback!
avaliação de
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10,0
Prós: I was picked up on time. They upgraded the car for me. Clean car.
avaliação de
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10,0
Debra Whitley
Prós: She was helping me with a excellent service. very well mannered employee, I never saw such a person with those charactieristic. Enterprise should definitely give recognition to her. Thank you Debra for making my trip wonderful!
avaliação de
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10,0
Contras: .
avaliação de
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2,0
Prós: I was not happy they change the rate I have to cancel my reservation go with Budget rental car they still holding my money still is not clear I was not happy okay I will never again go back to Enterprise the price you guys gave me then double it I was not happy guys
avaliação de
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2,0
Prós: I cancelled the rental because I don't like dealing with Hotwire, and was unaware of this until after booking was made. I don't recall direct bookings thru your site to hotwire, usually it was clear reroute. I don't like dealing with hotwire for obvious reasons. The small return on a no cancellation booking. In this case I could cancel, as you outlined, but this required calling up hotwire and dealing with their outsourced jabber.
avaliação de
