Avaliações de hóspedes
Avaliação geral
7,9 Bom
Baseado em 7 avaliações
Geral
7,4
Limpeza
9,4
Conforto
8,3
Retirada/devolução
7,1
Custo/Benifício
7,1
Pular para o conteúdo principal
Avaliação e diretório de aluguel de carros em Charlottesville
Avis
Avis avaliações
Locais de aluguel
╳
Avis
Locais de aluguel em Charlottesville
100 Bowen Loop, Suite 102
+1 434 973 6000
1531 East Rio Road
+1 434 973 1563
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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7,2
Confusing drop off
Contras: There are no signs telling you where to turn on the keys. Turns out you have to go to baggage claim to find the desk. We certainly weren't the only ones walking around in the rain trying to figure that out.
avaliação de
-
9,2
Prós: She fixed the problems that D.C. created with my booking (had wrong car, thus wrong mileage and gas level on my reservation form).
avaliação de
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4,0
Horrible Customer Service
Prós: That the car was clean and worked.
Contras: Make and model of the car the 55 min wait to get a car when I was the only customer. Took 10 min before I was greeted. Both agents were on the phone. Was lied to about vehicle choice. Was told this was the only car that was available and it was an upgrade. it was not and the lot was full of cars that were available.
avaliação de
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10,0
Prós: It was convent and available
avaliação de
Budget
Budget avaliações
Locais de aluguel
╳
Budget
Locais de aluguel em Charlottesville
100 Bowen Loop Suite 102
+1 434 973 3079
1531 East Rio Road
+1 434 973 1595
Avaliações de hóspedes
Avaliação geral
8,1 Excelente
Baseado em 30 avaliações
Geral
8,2
Limpeza
8,3
Conforto
8,1
Retirada/devolução
7,9
Custo/Benifício
8,2
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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8,8
Budget Rental UVA Move In
Prós: Toyota Siena was very roomy, easy to adjust, and loved the backup screen feature in super crowded college move-in environment
Contras: Not really Budget's fault, but the drop off at Charlottesville Airport is geared for folks flying in and out of area, so had no place to park car, and returning keys to Airport terminal was not clearly marked
avaliação de
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10,0
Prós: The nice attitude of the sakes person
Contras: The car agd service at Dulles
avaliação de
-
7,2
Good In-Transit, Poor in Pick-Up
Prós: Car was clean Great Gas Mileage Plenty of Space for a small car USB Charger
Contras: Reservation started at 8 am. Got there at 8:04 am. They didn't have the care ready till 8:30 am - which caused me to be 20+ minute late to the event I got the car for.
avaliação de
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10,0
Excellent!
Prós: Mega fast service (<5mins out the door) with a really sporty, cool car. Drop-off was simple and on your way quickly! Thanks soooo much Budget and the staff at CHO (C-ville).
Contras: Nothing!
avaliação de
-
2,0
Contras: Didn't give back my 9 dollars insurance fee
avaliação de
-
7,6
Comfort lacking
Prós: Car was clean and well-equipped.
Contras: The driver seat in the car was very uncomfortable -- too low for short people. It would have been a bigger problem on a longer drive.
avaliação de
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9,6
Easy for the most part, and straightforward
Prós: Car was clean, ready to go, and the pick up and drop off was easy
Contras: Car had a dent on it that I noticed after I picked it up, and there wasn't anybody to check for damage when I picked up the car nor was this ever mentioned. Granted, I should have looked when I picked up the car, but I'm hoping that this dent isn't pinned on me.
avaliação de
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8,0
Prós: Really appreciated the value for money aspect...great to have a car you can rent for a day that way and still afford it!!!
Contras: the Car smelled badly....like someone with bad B-O...yuck.
avaliação de
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7,2
Prós: I liked the car, liked the price, liked the location.
Contras: When I picked up my car, no one explained to me the deposit. It wasn't clear on my receipt, and I wasn't aware of it at all until I checked my bank account. I tried calling the number listed on the receipt to understand and no one answered so I called the 800 billing number. He wasn't clear at explaining why I was charged over $100 more than what was given on my receipt, and was a little rude. I ended up calling the airport and ended up speaking to a really nice guy and he explained it to me better and wasn't sure why I wasn't given a detailed explanation at the time of pickup
avaliação de
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8,8
Budget Rental UVA Move In
Prós: Toyota Siena was very roomy, easy to adjust, and loved the backup screen feature in super crowded college move-in environment
Contras: Not really Budget's fault, but the drop off at Charlottesville Airport is geared for folks flying in and out of area, so had no place to park car, and returning keys to Airport terminal was not clearly marked
avaliação de
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10,0
Prós: The nice attitude of the sakes person
Contras: The car agd service at Dulles
avaliação de
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10,0
Excellent!
Prós: Mega fast service (<5mins out the door) with a really sporty, cool car. Drop-off was simple and on your way quickly! Thanks soooo much Budget and the staff at CHO (C-ville).
Contras: Nothing!
avaliação de
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9,6
Easy for the most part, and straightforward
Prós: Car was clean, ready to go, and the pick up and drop off was easy
Contras: Car had a dent on it that I noticed after I picked it up, and there wasn't anybody to check for damage when I picked up the car nor was this ever mentioned. Granted, I should have looked when I picked up the car, but I'm hoping that this dent isn't pinned on me.
avaliação de
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7,2
Good In-Transit, Poor in Pick-Up
Prós: Car was clean Great Gas Mileage Plenty of Space for a small car USB Charger
Contras: Reservation started at 8 am. Got there at 8:04 am. They didn't have the care ready till 8:30 am - which caused me to be 20+ minute late to the event I got the car for.
avaliação de
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7,6
Comfort lacking
Prós: Car was clean and well-equipped.
Contras: The driver seat in the car was very uncomfortable -- too low for short people. It would have been a bigger problem on a longer drive.
avaliação de
-
8,0
Prós: Really appreciated the value for money aspect...great to have a car you can rent for a day that way and still afford it!!!
Contras: the Car smelled badly....like someone with bad B-O...yuck.
avaliação de
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7,2
Prós: I liked the car, liked the price, liked the location.
Contras: When I picked up my car, no one explained to me the deposit. It wasn't clear on my receipt, and I wasn't aware of it at all until I checked my bank account. I tried calling the number listed on the receipt to understand and no one answered so I called the 800 billing number. He wasn't clear at explaining why I was charged over $100 more than what was given on my receipt, and was a little rude. I ended up calling the airport and ended up speaking to a really nice guy and he explained it to me better and wasn't sure why I wasn't given a detailed explanation at the time of pickup
avaliação de
Enterprise
Enterprise avaliações
Locais de aluguel
╳
Enterprise
Locais de aluguel em Charlottesville
100 Bowen Loop
+1 434 974 4664
1650 Seminole Trl
+1 434 974 7488
392 Pantops Center
+1 434 979 5566
Avaliações de hóspedes
Avaliação geral
7,8 Bom
Baseado em 16 avaliações
Geral
7,6
Limpeza
7,9
Conforto
8,0
Retirada/devolução
8,1
Custo/Benifício
8,1
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
2,0
Dirty car options
Contras: Have rented from here many times and its always been decent. This time it was awful. Car optuins were all either sticky, dusty or stained sears. As a business traveller this is unacceptable. The customer service was also lacking tremendously and I refused to proceed with the rental.
avaliação de
-
10,0
Prós: Excellent customer service!
Contras: N/A
avaliação de
-
4,4
Prós: The price was good.
Contras: The high pressure to buy the additional "coverage." I tried to politely tell the agent that I did not want any additional coverage, but he persisted in trying to scare me into buying the coverage. When I again told him that i declined, he told me he was just doing his job. When I returned the car I was asked how my rental experience was and I told the gentleman that i didn't like the high pressure tactic to sell me the insurance. He responded with "That's the name of the game." i replied that I thought is was a crummy game.
avaliação de
-
10,0
Prós: Great
avaliação de
-
10,0
Great experience
Prós: Nice new car. Great price. the lady at the desk was able to suggest the right car for my needs...needed a big trunk to help someone move. it was a great experience
Contras: I forgot to ask for a local map and they didn't offer one.
avaliação de
-
2,0
They didn't have a car for us.
Contras: Even though we had a confirmed reservation they had no car for us. They said a "glitch" in their reservation system caused overbooking. They said they would call us when a car came in from another location but they never called. The same thing happened to my niece this summer at another VA location. Never again will we use Enterprise
avaliação de
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8,0
Prós: Staff are efficient, clear, friendly.. Thanks for the upgrade.
Contras: Couldn't figure out how to,use all the bells and whistles without reading the manual. Needed to find the security guard to help 3 adults figure out where the drop box was. It was underneath a bunch of envelopes
avaliação de
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8,4
Excellent service
Prós: The staff at the Charlottesville airport were efficient, courteous, and nice. The car was ready, clean, and comfortable. (Be aware that if you rent an Enterprise car there you need to go to the National Counter. There is only a small sign to indicate that. I had to ask.)
Contras: I didn't care for the car's handling and performance. I didn't expect a super car but the steering on the Dodge I received was very loose to the point it felt a bit unsafe. Otherwise the car was roomy and comfortable for my six foot, 200 pounds and got decent mileage.
avaliação de
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10,0
Prós: Excellent customer service!
Contras: N/A
avaliação de
-
10,0
Prós: Great
avaliação de
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10,0
Great experience
Prós: Nice new car. Great price. the lady at the desk was able to suggest the right car for my needs...needed a big trunk to help someone move. it was a great experience
Contras: I forgot to ask for a local map and they didn't offer one.
avaliação de
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8,0
Prós: Staff are efficient, clear, friendly.. Thanks for the upgrade.
Contras: Couldn't figure out how to,use all the bells and whistles without reading the manual. Needed to find the security guard to help 3 adults figure out where the drop box was. It was underneath a bunch of envelopes
avaliação de
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8,4
Excellent service
Prós: The staff at the Charlottesville airport were efficient, courteous, and nice. The car was ready, clean, and comfortable. (Be aware that if you rent an Enterprise car there you need to go to the National Counter. There is only a small sign to indicate that. I had to ask.)
Contras: I didn't care for the car's handling and performance. I didn't expect a super car but the steering on the Dodge I received was very loose to the point it felt a bit unsafe. Otherwise the car was roomy and comfortable for my six foot, 200 pounds and got decent mileage.
avaliação de
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2,0
Dirty car options
Contras: Have rented from here many times and its always been decent. This time it was awful. Car optuins were all either sticky, dusty or stained sears. As a business traveller this is unacceptable. The customer service was also lacking tremendously and I refused to proceed with the rental.
avaliação de
-
4,4
Prós: The price was good.
Contras: The high pressure to buy the additional "coverage." I tried to politely tell the agent that I did not want any additional coverage, but he persisted in trying to scare me into buying the coverage. When I again told him that i declined, he told me he was just doing his job. When I returned the car I was asked how my rental experience was and I told the gentleman that i didn't like the high pressure tactic to sell me the insurance. He responded with "That's the name of the game." i replied that I thought is was a crummy game.
avaliação de
-
2,0
They didn't have a car for us.
Contras: Even though we had a confirmed reservation they had no car for us. They said a "glitch" in their reservation system caused overbooking. They said they would call us when a car came in from another location but they never called. The same thing happened to my niece this summer at another VA location. Never again will we use Enterprise
avaliação de
Hertz
Hertz avaliações
Locais de aluguel
╳
Hertz
Locais de aluguel em Charlottesville
100 Bowen Loop Ste 101
+1 434 297 4288
1900 Rio Hill Center
+1 434 978 4433
Avaliações de hóspedes
Avaliação geral
7,9 Bom
Baseado em 47 avaliações
Geral
7,7
Limpeza
7,9
Conforto
8,3
Retirada/devolução
7,7
Custo/Benifício
7,8
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10,0
Awesome!
Prós: It was painless reserving the car, receiving the car, and returning the car. The customer service was top notch. They even upgraded us at no additional charge!
Contras: Nothing.
avaliação de
-
6,0
Contras: reserved car was not available....waited over an hour...no car finally was given a car which I had not reserved
avaliação de
-
10,0
Charlottesville Rental
Prós: Car was awesome. Clean and in great condition. Express drop off box was very convenient for my early morning flight.
avaliação de
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6,8
Okay
Prós: Pickup and drop off were very easy. Car was clean
Contras: They did not have to car that I had rented online. Gave me one that was smaller. Very tight fit. Employee told manager that he had asked me about the car, which he had not. Will probably not rent from that office again.
avaliação de
-
3,6
Dirty car and not at airport
Contras: Car was not at airport and dirty when I first got it. Waited 30 minutes b/c only 1 worker at desk. Worker did vacuum car after I pointed it out. Also had 42000 miles on it
avaliação de
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9,2
Prós: The Mazda was a fine running machine....too complicated with all the gadgets such as radio and NIO CD PLAYER.....didn't know how to operate cruz control nor radio.....other than that, a good car
Contras: I find that you jack up the price so the average person can not afford to rent from you.....$600. for a 10 day rental is absurd....I don't want to buy the car, just rent it for a few days....I know of all the back room financial deals being a retired banker....so I went thru Kayak....I also find that you keep your prices high in Charlottesville and I was ready to drive to Richmond where the prices were less expensive.....Y'all must think everybody is made of money but we are not.....
avaliação de
-
8,0
Unhappy with model
Prós: Handled nicely.
Contras: Disliked the cruise control. Not very fuel efficient.
avaliação de
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5,6
Contras: Car was not ready when I arrived. It was ready about an hour after the scheduled time.
avaliação de
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2,0
Contras: A car was not available upon check in
avaliação de
-
10,0
Prós: The sales rep at CHO didn't try to sell me on auxiliary insurance.
avaliação de
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2,8
thumbs down
Contras: Waited in line forever, though there were only two customers ahead of me. Car was crappy, exterior scratched up and dirty - Chevy Impala, with no USB port to connect a cellphone, and no keyless entry to the car. Ended up paying double the original quote for a bunch of random charges. Very sneaky. Would avoid in the future.
avaliação de
-
7,6
Prós: convenience
Contras: The car gas tank was NOT full as promised, though I returned it full.
avaliação de
-
10,0
Awesome!
Prós: It was painless reserving the car, receiving the car, and returning the car. The customer service was top notch. They even upgraded us at no additional charge!
Contras: Nothing.
avaliação de
-
10,0
Charlottesville Rental
Prós: Car was awesome. Clean and in great condition. Express drop off box was very convenient for my early morning flight.
avaliação de
-
9,2
Prós: The Mazda was a fine running machine....too complicated with all the gadgets such as radio and NIO CD PLAYER.....didn't know how to operate cruz control nor radio.....other than that, a good car
Contras: I find that you jack up the price so the average person can not afford to rent from you.....$600. for a 10 day rental is absurd....I don't want to buy the car, just rent it for a few days....I know of all the back room financial deals being a retired banker....so I went thru Kayak....I also find that you keep your prices high in Charlottesville and I was ready to drive to Richmond where the prices were less expensive.....Y'all must think everybody is made of money but we are not.....
avaliação de
-
10,0
Prós: The sales rep at CHO didn't try to sell me on auxiliary insurance.
avaliação de
-
6,8
Okay
Prós: Pickup and drop off were very easy. Car was clean
Contras: They did not have to car that I had rented online. Gave me one that was smaller. Very tight fit. Employee told manager that he had asked me about the car, which he had not. Will probably not rent from that office again.
avaliação de
-
8,0
Unhappy with model
Prós: Handled nicely.
Contras: Disliked the cruise control. Not very fuel efficient.
avaliação de
-
7,6
Prós: convenience
Contras: The car gas tank was NOT full as promised, though I returned it full.
avaliação de
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6,0
Contras: reserved car was not available....waited over an hour...no car finally was given a car which I had not reserved
avaliação de
-
3,6
Dirty car and not at airport
Contras: Car was not at airport and dirty when I first got it. Waited 30 minutes b/c only 1 worker at desk. Worker did vacuum car after I pointed it out. Also had 42000 miles on it
avaliação de
-
5,6
Contras: Car was not ready when I arrived. It was ready about an hour after the scheduled time.
avaliação de
-
2,0
Contras: A car was not available upon check in
avaliação de
-
2,8
thumbs down
Contras: Waited in line forever, though there were only two customers ahead of me. Car was crappy, exterior scratched up and dirty - Chevy Impala, with no USB port to connect a cellphone, and no keyless entry to the car. Ended up paying double the original quote for a bunch of random charges. Very sneaky. Would avoid in the future.
avaliação de
National
National avaliações
Locais de aluguel
╳
National
Locais de aluguel em Charlottesville
100 Bowen Loop
+1 434 974 4664
Avaliações de hóspedes
Avaliação geral
9,0 Excelente
Baseado em 7 avaliações
Geral
9,4
Limpeza
9,1
Conforto
8,9
Retirada/devolução
9,1
Custo/Benifício
8,6
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
10,0
Prós: The agent was especially helpful!
avaliação de
-
10,0
Prós: First time using this as opposed to going directly through rental car companies. Very easy very affordable and will use again.
avaliação de
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10,0
Free upgrade to an SUV - sweet!
Prós: New SUV - really needed it to haul around the cousins around town
avaliação de
-
10,0
Prós: The agent was especially helpful!
avaliação de
-
10,0
Prós: First time using this as opposed to going directly through rental car companies. Very easy very affordable and will use again.
avaliação de
-
10,0
Free upgrade to an SUV - sweet!
Prós: New SUV - really needed it to haul around the cousins around town
avaliação de
Locais de aluguel
╳
Sunnycars
Locais de aluguel em Charlottesville
100 Bowen Loop