Hotéis perto de Aeroporto de Tapachula

Prós: Friendly staff; Hotel was nice and clean. Cleanliness and safety precautions taken for Covid.

Contras: Hotel was clean but some areas could use a little remodeling but good for the price.

Prós: Good Breakfast

Prós: it is next to a wal-mart and a big parking lot where you can walk/run in the morning. the gym was very small but had a good elliptical

Contras: they came into my room when i had the don't come in sign on the door. the keyreader didn't work and i got locked out of my room. the hotel feels cheap

Prós: Hotel moderno e confortável. Quartos amplos e café da manhã com bastante variedade. Serviço de internet de excelente qualidade.

Contras: Nada.

Prós: The hotel is located around 8 minutes away from the OCC bus stop and around the same time to get to the centre by walk. Also there is an OXXO shop 4-5 minutes away. The room was very big and the bed clean. They also let us check in and out 1 hour after the regular time, which we highly appreciated.

Contras: The bathroom could use some upgrades

Prós: The room and especially the bed was very confy

Contras: Could add a light switch next to the bed and a power plug

Prós: Perfect location. Good location. Excellent and friendly staff who went way out of their way to help me with everything I needed. Thanks!

Contras: Nothing

Prós: Nothing

Contras: the internet is bad really bad and I extend more days but the hotel does not respect the price .The guy who attended me said that he would call the manager to talk about the price and the manager said that he could not change anything, that is false. since that is why he is in that position to solve problems.

Prós: The staff was very very friendly and helpful 👍🏻👌🏻 The room was super clean.

Contras: My only suggestion: to add a hairdryer.

Good location and friendly staff, very clean and quiet room , recommended for Tapachula

Prós: The place is so beautiful, lots of Mexicans/cultural touches, it'r really very well located, the staff is also very good.

Contras: the parking lot

Prós: This was our 4th stay at this beautiful artsy boutique hotel. It is filled with art and each room features a different artist. The staff are friendly and helpful.

Prós: cozy, well-located, and good price

Contras: blatantly sexual and sometimes demonic decor

Prós: Everything

Dirty place. Ornaments falling apart. Crammed everything

Prós: the breakfast was very delicious and the location of the hotel is very good, mainly no noise is heard.

Contras: They need to improve the cleaning of furniture, bathrooms, floors, etc.

Prós: The Hacienda Style with patio in the middle and rooms around it. The decoration is 100% Hacienda Style. Love all the plant around it!!! It is very cozy.

Prós: Excellent food. Staff very attentive and friendly. Great ambiance - feels like a home away from home.

Prós: Location

Contras: No car parking

Prós: Everything about the hotel (except what I mentioned in the section I wrote that I didn't like) was this is a good place. ALL the staff was very friendly and helpful people, the place was very clean, the beds were very comfortable, good value, good location, the breakfast was warm and filling.

Contras: The ad for the hotel on Booking.com states that there is an Airport Shuttle. This was the main reason why we chose this hotel. In fact, there is NO airport shuttle. If you need to go to the airport, they will call a taxi for you. Now, if you are unfamiliar with the taxis that go to the airport, you need to understand they are known as the Taxi Mafia. They charge $250 pesos to go a few miles. This is roughly $25 US. This is pure greed and let's screw over the tourists. To put this in context, I paid 250 pesos for a local taxi (not an airport taxi) to pick me up at the Guatemala/Mexico border and take me to Tapachula....a LOT further distance. The taxi that took us to the airport, I seriously thought that that car should have been retired to the junkyard a couple of years ago. The interior was waaaay past needing cleaning and every bump in the road, my wife and I felt it. Not to mention the driver seemed to be in a real serious hurry to get us to the airport, weaving in and out of traffic, coupled with fast acceleration and hard braking, it wasn't a pleasant ride in any way. Now, I don't blame the hotel for any of this but the ad (as I mentioned above) shows an airport shuttle. My experience with the taxi ride did not affect my ranking of the hotel. They did a great job. I just wanted to let people know what to expect. The other thing is there is no elevator. If you have any luggage at all, you're going to be carrying it up (and down) the stairs. NOTE TO HOTEL: PLEASE...get an airport shuttle so your customers don't have to put up with the Taxi Mafia.

Prós: Was a pretty good place to stay I highly recommended.. my family and i was so happy! 😀

Contras: Steps

Prós: LOCATION WAS GOOD...AT THE BEGGINING EVERYTHING WAS FINE...BUT WHEN WE LEFT THE HOTEL I CHECK MY MONEY AND IT WAS NOT COMPLETE...AT BREAKFAST I SUPOUSE THAT SOMEONE ENTERED TO MY ROOM AND STOLE THE MONEY.. CLEANING PERSON ASKED ME BEFORE TO BREAKFAST ABOUT MY ACTIVITIES AND TIME THAT I WAS GOING TO SPEND..THE PLACE LOOKS FINE AND I WAS HAPPY TO VISIT THIS HOTEL..BUT I WOULD NEVER MAKE IT AGAIN. ONE PERSON CHANGED MY OPINION

Contras: SAFETY..TAKE CARE ABOUT CLEANING ROOM STAFF.

Prós: Clean, convenient

Contras: Nothing it was perfect

Prós: Comfortable

Contras: Lots of stairs

Prós: Comfortable beds

Prós: The beds and pillows were very comfy. The place was extremely tidy and quiet. Staff were lovely and definitely a good price.

Prós: It’s fell liked you are home..

Prós: This property is super close from the bus ADO so it’s good if you want to stay just for one day . Good price for what it is and nice deco

Contras: A little but disappointed… There are some insects in the toilet and we had some issues with the water (it was not water in the night till the morning almost when we needed to do the checkout. The lady that is in the morning is super nice but the person that is in the night doesn’t seem to care for the customer service . The internet doesn’t work in the room

Prós: The staff was friendly and it is located a few blocks away from the city centre, there are a few restaurants nearby

Contras: There was no Wifi in the room, we went out for dinner and upon coming back there was a huge cockroach in the room, so it was not 100% clean

Prós: The staff was nice and accommodating. They made me feel good.

Contras: There was a cockroach in my room. Granted, we're in the heat in Mexico, so that's not too uncommon, but I felt uncomfortable with a cockroach in the room.

Prós: Hotel Fenix is excellent in every respect.

Contras: There was a loud, probably religious meeting just across the wall from my room from 9 to 10 on Thursday night. I don't like to hear preachers pontificate under any circumstances, particularly when I can't escape it. Staff should locate such meetings at a reasonable distance from guest rooms. Importantly, this was a very unusual glitch in Fenix service.

Prós: The location in the city and all the facilities that provided me and my family were so good that we didn’t have problem getting to some places

Contras: Everything was perfect

Prós: Comfortable beds, beautiful and quiet location overlooking the city, super friendly staff

Contras: Food is just okay, ..getting room service to answer was a pain...my only real complaint is that I paid for a more expensive room after speaking with their customer service three times on whatsapp and confirming that my room had a bathtub and terrace. They told me every time that it did...it did not so was very disappointing as it was the WHOLE REASON I was there

Prós: Great location. Beautiful gardens. Peaceful. Allowed my dogs. Good food, good service.

Contras: Allow me a room with my dogs poolside. Lighting in the room.

Prós: Good location. Quiet. Allowed my dogs

Contras: Prefer a room near pool

Prós: Property was nice, very peaceful. Service was awful, they will forget items from from your room service all the time. Some employees are just not cut out to work in hospitality. They have some good people but the bad apples make the service terrible. If they fixed their staff issues this would be a great place.

Prós: Good food

Contras: Personnel was rude

Contras: The smell of the rooms after it had been cleaned. Smelled like the mop has not been cleaned. Used to much bleach on flooring.

Prós: Staff were very friendly, nice yards. Clean room very basic.

Contras: I was put in a room so far away because I had a cat. No internet at all! No hot or warm water at all! No coffee maker no fridge, 50 pesos for a cup of coffee! It said online free breakfast, but there was a charge of 150 for it not sure if i was charged for that too but i did not eat there. I was way over charged! It was 530 on line i booked i ended up paying almost 1800!! The staff was great!!! But really disappointing the room and cost!!

Prós: Location

Contras: Lack of privacy.

Prós: Everything was great, they stored my luggage and let me hang out till 6pm. Felt safe with security man. I don't think the slightly more expensive options on booking can be any better.

Contras: All good for a budget hotel solution.

Prós: No food....bit food is close.

Contras: Everything good

Prós: The location was great

Contras: no hot water but it was ok

Prós: Excellent price-performance ratio and the location is in the center of Tapachula, near the main street.

Prós: Very convenient location

Prós: Everything else

Contras: The shower was dirty and it had stain The WiFi was pretty bad

Prós: Location

Contras: The floor in my room was very dirty

Prós: Very nice staff and central location

Contras: Old structure. Very noisy a/c, to the extent that i had to switch it off at night to sleep. Two electric plugs by the tv, but none next to the bed or the desk where I was working. Cleanliness could have been much better.

Prós: Nothing

Contras: Elevator didn’t work, place is dirty. WiFi doesn’t work and AC doesn’t work.

Prós: The customer service

Contras: No elevator available due to technical issues (not related to staff)

Prós: Good Location.

Contras: Someone broke into my truck in their locked parking garage. They bent my truck bed cover and put it back to make it look like it wasn't broken into. My guess is that it was one of the staff.

Prós: Garagem, a cama e o quarto.

Contras: Café da manhã regional!

Prós: Beds were good

Contras: Restaurant staff was careless and did not offer a good service to the point that I had to go across the street to eat pizza for breakfast. Jorge A Salinas

Prós: Most helpful staff, restaurant is convenient. Love the pool and the grounds are wonderful, flowers everywhere you looked.

Prós: We like the location on the cooperativo line from Ciudad Hidalgo. When coming in from Guatemala it is an easy stop. We like the large pool and the large room with comfortable king size bed, The air conditioning is top notch. Nice remodeled, expanded restaurant with reasonable prices. Great breakfast buffet Thursday through Sunday (that schedule may change, check it out.) If you get the breakfast included (unless that changes) you get a continental breakfast or a discount on a full breakfast or the buffet if they have it. We have stayed there at least 5-6 times in the last 4 years and we keep coming back. If you get coffee to go from the restaurant, you can get americano coffee from the espresso machine - very nice. Dominos Pizza is across the street.

Contras: They have to work at keeping the internet up and running. We had to get them to reset the router. It did well once reset. I suspect most guests don't use the room internet so it doesn't get caught for a while when it does go down. We found the rooms on the parking lot (right) side do not have coffee makers in the room. We have usually stayed in the 100 series rooms on the left side (further from the parking) and they had coffee makers and coffee supplied. The lobby doesn't offer coffee, so for us addicts we had to go to the restaurant in the AM for our coffee. You get 2 small bottles of agua pura when you check in, but those are not replaced if you stay more than one day. There used to be an OXXO market across the street, but it is now closed, so it's a little bit of a walk to get agua pura (pure bottled water).

Prós: Pool was great. Breakfast was excellent.

Contras: Air conditioner leaked onto the floor during the night. I slipped and fell in the water when I got out of bed the first morning. We reported it and it got fixed but it could have been disastrous.

Prós: More clean and better quality of breakfast

Contras: Dirty and bad breakfast

Prós: Location

Contras: Pillows pretty uncomfortable. Air conditioner pretty noise . They need to replace with new generation a/c units

Prós: The staff was friendly

Contras: You cannot put PORK meats or products in everything! Many people do not eat PORK. Eggs mixed with ham or bacon; potatoes mixed with ham, bacon or chorizo. A lot of PORK products at breakfast. There wasn't much more choice left. Use chicken, beef or turkey too. Hotel is great, but breakfast eas bad for me. I don't eat pork

Prós: Everything about the hotel was good. The breakfast was very good. The staff was friendly, The room was clean. The beds were comfortable. The room was quiet. Really, what else would you want?

Prós: No to much to say, it has a lot of things to be a better hotel

Contras: Staff was nice almost all the people.

Prós: The bedrooms were good, as well as the location. I liked the space.

Contras: There were not enough towels, and other supplies, even when I booked for 2 people. The cover sheet was kind of dirty (it had some odors). Generally, it was good , just those details.

Prós: Breakfast poor

Contras: Breakfast

Prós: Great breakfast, the hotel has a variety on food.

Contras: ...

Prós: La vomida en el restaurante muy rica!!

Contras: El parqueo fue un poco dificil

Prós: Food: chilequiles but actually soggy wet tortillas and one fried egg. The server wouldn’t leave my room until I tipped him and asked for a tip. Room: dirty! Mold in shower. Walls, mirrors, AC button were filthy

Prós: The staff is nice. The hotel is very pretty. The rooms are very good. The free breakfasts are great. Special kudos to Marvin, the security personnel at the front gate. He is particularly good at his job, very friendly, informative and truly concerned about your safety.

Contras: This hotel is not cognizant about noise. The sound system during a birthday party played at practically dangerous levels. RUN! I haven't heard anything that loud since Woodstock. TV is left loudly in pool area when no one is there to watch it. Admittedly, my room was poolside. People yelling loudly at night.

Prós: Good location

Contras: - Poor quality of customer service - Lack of maintenance - Old facilities

Prós: Big pool but not maintained and kids cut their feet on pool

Contras: Staff not very friendly or helpful.

Prós: The design the cleanest and the friendly staff

Contras: The parking and the building sign

Prós: Breakfast was great and very convenient.

Contras: The climate control was not very effective.

Prós: Stuff very nice and helpful.

Contras: Walls need painting they were exceptionally dirty.

Prós: installations were great, great place with very nice view

Contras: usage of the pool, we asked if they would clean it up to swim in it, staff said they will but never did, i was expecting them to clean it after requested to enjoy the pool

Prós: Great hotel, great staff, great room and great location,

Prós: Nothing

Contras: It looked nothing like the pictures They didn’t have the room available that I reserved after talking to them though text the night before and everything was good when I got there they said we don’t have your room we gave it to someone else. We had to go find another room at 8:00pm

Prós: Not AC.nathing

Contras: I get the reservation for the pool. But that was extremely unhealthy.