Hotéis em Santa Cruz perto de Main Beach

Prós: The customer service is superior, the location is ideal. The room looked nice just a couple minor areas things needed to be addressed. TV did not work and the cleaning crew needed to revisit our room. They addressed my concerns immediately!!

Prós: We come here often

Prós: The Dream Inn was perfect! Beautiful view, warm pool, amazing beach access!!! Wonderful place to stay!!!

Contras: The toilet was very loud...

Prós: The staff was really helpful and kind. The view is gorgeous and it's close to everything. The room was clean and upgraded.

Contras: There was still some renovations going on an it was very confusing when trying to find our way around the facility.

Prós: I like the location and the service.

Contras: This hotel at $600/night is wildly overpriced. It should be $250-300 at most. I didn't even get free parking (had to pay $25/day) even though I was completely ripped off. Unfortunately I had no other viable options.

Prós: The room was good size, nice design, beautiful view and nice pool

Contras: Hair in the bathroom, very dated, hallway carpet smells, iron baby crib. Could have spent the money in a better place elsewhere, I was expecting something better for this price.

Prós: Top notch hotel.

Contras: You park across the small street.

Prós: View was amazing of ocean full of surfers. Vibe of the hotel was very nice; very surfer oriented. Great views!!!

Prós: The incredible views at an affordable price

Prós: Everything was great but the mattreses were too hard to get a good notes sleep

Prós: Ocean view

Contras: Too tight rooms

Prós: What breakfast? And bed was good

Contras: The price is way to high. But I guess

Prós: Clean, Quiet, friendly staff, nice breakfast and dinner.

Contras: Nothing

Prós: Love the location, restaurant and bar option and rooms

Contras: Wish I could stay longer!

Prós: Very clean and safe. The decor and vibe is very Luxury

Prós: GREAT customer service!

Contras: Smaller than usual rooms.

Prós: The special design of the hotel was very nice. I love the fruits in the fitness room.

Contras: The fitness center needs a pull up bar.

Prós: Nice pool, free parking, free wifi

Prós: The staff was so friendly and helpful and professional. The bed was comfortable. The shower was nice. The room was quiet. There was a water machine down the hall that provided very clean and delicious water and the hotel provided a glass jar so no need to use plastic bottles. Can't wait to stay there again.

Contras: I hate to complain at all since we so enjoyed our stay but the breakfast we ordered for room service was mediocre at best for the price. We got corned beef hash and it was just big chunks of ham and the potatoes were under cooked. The eggs benny actually weren't too bad but again, the potatoes had a bit of a funky flavor. Since breakfast was close to $80 (with room service service charges etc,) it would have been nice for it to be delicious, or at least pretty good. That being said, the hotel was great and we really enjoyed our stay and will stay there again.

Prós: This gorgeous Hotel had everything and more! The employees were super nice and always said hello. Room service (breakfast) was delicious and fair-priced. We also loved the Corn-Hole setup they had by the pool!

Contras: I cant think of anything :)

Prós: I liked that it was close to everything we wanted to do .

Contras: 4 star and it was a 2 star hotel, maybe 3 at best. Our room didn't have a shower curtain. There was chips in the bathtub and mirror. The coffee machine didn't work. The room was just very average. This is a Motel not a Hotel. Overall disappointing.

Prós: Easy to access with car, clean and nice looking.

Contras: Tiny tiny tiny room. They were changing mattresses so they were late with check in on our original room. Some lights were out in bathroom.

Prós: Breakfast was delicious!

Contras: The wait staff was very limited. It was a holiday so it is understandable, but it would have been nice if the hotel had better estimated staffing needs based on hotel capacity.

Prós: Nicely laid out-good amenities-location once u found it was good-staff very friendly and helpful

Contras: Although the room was amazing found even w a King Prwmium room that it was abit tight. U couldnt have closet door open while tryinf to get into washroom as that door was beautiful sliding barn door but wouldnt work. Abit tight between end of bed and desk

Prós: Friendly, helpful staff. Decent breakfast. Big room. Sauna!

Contras: My room was a little bit noisy in the morning — sounded like there was a washer/dryer above it.

Prós: Clean double bed room

Contras: Nothing bad

Prós: Close to the function we were attending

Contras: Our reservation was made for two queen size beds. When we got to the hotel, we were told the reservation was for only one bed. They wanted to charge extra and in the end, did not.

Prós: Very clean and a very good complimentary breakfast.

Prós: Clean, big rooms, quiet and comfortable.

Prós: Clean and quiet

Prós: Literally everything

Contras: Nothing at all

Prós: Staff was friendly. Good Wi-Fi. Location is ok.

Contras: Dated

Prós: The staff is always wonderful when I stay here. I also like it’s Location.

Contras: The room that I stayed in seemed very much in need of an update. The carpet, in particular, was worn out and seemed very dirty.

Prós: Variety of breakfast choices, location, cleanliness - not just 1!

Contras: Late check-in makes planning a whole day in Santa Cruz rough when you cant drop anything off early.

Prós: The size of the room. The shower water pressure was excellent and the bed was really comfortable.

Contras: How loud the fridge was at times

Prós: The rooms were very big super cozy like home. The beds were super comfortable,the breakfast was really good as well. Staff was super helpful and friendly as well

Contras: Parking was a little complicated but nothing I couldn't handle.

Prós: Do not let the Facade fool you. We were pleasantly surprised to find that our Room was extremely clean and modernised with all the basics that you need to be away from home. It was warm, quiet and the bed was comfortable. The Bathroom was modernised which was why we picked this place. It is also a quick 5 minute walk to the Boardwalk which was great too. Would we stay here again - Yes !!

Prós: The rooms were completely updated, they were very nice and clean. The people running it were actually nice and helpful.

Contras: I did not like that the website did not have the correct information on it.

Prós: Parking is a bit crazy, get there early for a good spot if you can. It's surrounded by 1 way streets but I liked how close it was to the boardwalk and the main Street. People complained about the construction across the street but we didn't hear anything. Great location, great staff, there is no smoking in or around the rooms even though there is a really nice patio set up you have to go to the parking lot or by the street to smoke. Not that bad. Room had a fridge, microwave. For the first time of staying at places I actually was able to sleep comfortably. Breakfast is until 10am and has a good variety to choose from.

Contras: Everything was nice.

Prós: The rooms were pretty nice and updated. The location was good and very close walking distance to the boardwalk.

Contras: The breakfast and area was pretty average but good enough

Prós: Friendly Staff, Basic but comfortable hotel, 5 minutes walk from the beach, 10 mins from the old city center

Prós: Nice staff, close to beach

Contras: Felt unsafe, notice on the table about safety and bolting doors, shower was impossible to use, felt dirty, tv remotes didnt work

Prós: Location was fantastic! In close walking distance to the boardwalk and night life. Room seemed recently updated to a more modern style and I especially enjoyed the little patio area on the second floor. It was a nice place to people watch!

Contras: The room smelled of a strong chemical used for cleaning and it lingered the entire stay. The bedsheets had a few black marks on them and the shower took a really long time to heat up, I thought they didn’t have hot water!

Prós: Free breakfast, parking, internet, and good beds.

Contras: None

Prós: The location was convenient to the beach boardwalk.

Contras: The carpet was wet outside the bathroom area. We informed the front desk and nothing was done about it. The wifi was not working.

Prós: Clean and modern / new interior

Prós: Close to Boardwalk

Contras: Outdated. Dirty, unappealing pool

Prós: Great staff, Great location very comfortable rooms

Prós: The location was perfect to a lot of things like the beach (15 min walk) ,great cafe (The Buttery) and many stores and other shops.

Contras: That the smoking area was way to close to the rooms. It also was at a place where the breeze brought the smoke right down the walkway into the rooms when a window was open and you have to walk through it when leaving your room. It should be placed at the furthest point away from the building in a far corner of the property.

Contras: Checked in at 545 pm and room was still not ready

Prós: The location was great. Less than 10min walking distance to the beach and downtown area. Everything was clean: sheets, bathroom, floor etc. The room was way better than I expected. It was a little small, but it was just my boyfriend and I so it was perfect. I definitely would come back

Contras: Check in is at 3. We got there 3:30 and the room still wasn't ready so the woman told us about 30min, so we just walked to get some beer. Come back 30min later, I asked if the room was ready and she said 10 more minutes. We're a patient couple so it was whatever, but I can see where that could be aggravating.

Prós: No breakfast included. You can see that they converted the breakfast area to a staff work room. That was a little disappointing when the map of the hotel still shows it as a breakfast room.

Prós: available

Contras: paper thin walls, TV noise, dogs barking, road resurfacing price point unrealistic, not competitive

Prós: The room was very clean and presentable! We had problems turning on the television due to a short in the cable; however, we called the front desk and someone came and fixed it within 2 minutes of my call.

Contras: I paid for early check-in for 12pm. The room wasn’t ready until after 12:30pm and no discounts or anything was offered.

Prós: Everything...

Contras: I was content..

Prós: Front desk attendant was friendly and helpful. Our beds were very clean and comfortable. Location was easy and convenient.

Contras: Other guests were inconsiderate in the parking garage, but that had nothing to do with the hotel. People often park using two spaces, and it sure is annoying.

Contras: Hotel situated me in a room between a large group of friends (they occupied one room to my right and the two rooms to my left). This large group partied together the duration of my 3-night stay, slamming doors, hanging out in the outdoor strip that connected access to all rooms. I could hear every word they all said. This went on until the wee hours of the night. One night the noise stopped around 10pm because they left, but started up again when they came back at 2am. I barely slept my whole stay and felt too intimidated to make a complaint while I was there because it would be obvious who had made the complaint.

Prós: Cery nice but parking was limited

Contras: Parking

Prós: This hotel is by no means a luxury hotel...however, I have stayed in room 119 twice and I love it. The bathroom is small but updated, same with the room. The linens were nice (though the beds could use a heavier blanket added). The complimentary bathroom supplies were of good quality and a nice touch. The location is great and it's decently quiet (though you can hear the footsteps of the person above you).

Contras: I had called the hotel at 11am the day of my reservation; I requested room #119 and asked what was the earliest check-in time for that room. I was told that it should be ready by 12pm since it was empty, but it may take until 1:30pm at the latest. I told the girl on the phone that I would be arriving at around 1:30pm. I arrived to check-in at 2pm, my room was NOT ready and when I asked when it would be ready the rude and sloppy looking front desk girl turned around and spoke with some women that were sitting down in the breakfast dinning area. She then turned around and told me it would be ready at a little after 3pm; the ladies that had been sitting down got up and headed to clean my room... As I explained to her that I had called at 11am and was told it would be ready earlier, I had made an appointment around the time frame she had given me over the phone. She offered no apologies and gave me attitude when I request to go ahead and check-in so when I came back from my appointment that I could just go straight to the room. This is the 2nd time that I have stayed in this hotel...check-out time is at 12pm...and even if you ask the front desk for a wake-up call at 11:30am house-keeping will come and wake you up at 10am by knocking on your door. OR they won't even knock, but instead just open the door and walk in when you are in bed!!!!!! This happened to me this last time, she apologized but still to be woken up hours before you need to, and having some stranger barge into the room were you are sleeping make is mortifying!!!!!!!!!!!!!!!!!!!! WTF?! It is clear customer service training doesn't happen at this hotel...and unfortunately do to the rude front desk and the house-keeping barging in whenever they feel like it, I don't think I'll be back....which sucks, because I have to rent a room in SC about once a week and I like the cleanliness, location, price, and overall look of the room.