Hotéis em Inner West Side, San Antonio

Contras: Bed was a little hard.

Contras: DO NOT STAY HERE!!!!! If I could give no stars I would . we stayed for two nights which was a big mistake . The lighting in the room sucks, literally every piece of furniture including the curtains had reddish brown stains and loads of amounts of white stains it was DISGUSTING. Also during our stay we had to shut the vents because there was constant marijuana smoke blowing in at night . And to top everything off THIS HOTEL HAS BEDBUGS!! and if you look there are several other reviews with people that have gotten bit and have even gone to the doctor to confirm it. Not sure how this place stays in business or gets anything above a one star , guess they get paid to write a good review about this dump. Save your time and just go somewhere else. Nastiest place I've ever been to!!

Contras: Suite's common area seemed small/cramped & glass door between common area and bedroom was not desired.

Contras: Would like to see hot tub next to pool. Coffe at breakfast was crazy strong.

Contras: The lack of curtesy, honesty and professionalism from the front desk. Management is nonexistent at the hotel there. Incapable of solving problems; what we got was a lot of excuses. We stayed at room 418 on 05-28-2016. People in room 419 had the tv at full volume; after several requests and trips to the front desk, we finally convinced the front desk to move us to a different room; we were moved to room 622 ; the air conditioning system in this room is extremely noisy. Needles to say we were not able to sleep at all that night. We checked out the next day and refund for one night is being processed. We strongly believe that we should get a refund for the night of the 28. We had stayed at the Double Trees in Houston and Dallas, but sadly the one in San Antonio is horrible; even the cookies are not the same quality as the ones in the other hotels. Jose Minas

Contras: The hotel smells bad The food is horrible

Contras: Pool wasn't cleaned yet! And very limited parking for guests.

Contras: Rooms weren't ready

Contras: Staff was rude and unhelpful

Contras: The air conditioning was very loud.

Contras: Our room smelled bad. I realized the odor was coming from the bathroom. Everything was clean and well stocked but there was a bad odor. It was wet musty old smell. So maybe just the age of the building-not really sure but I did dread going to the bathroom.

Contras: The Air conditioner was super loud and it made it very hard for me to sleep. Also the beds were double beds not queen, I'm used to sleeping in a king and going to a double made it very hard. I'm not sure why hotels are making there rooms with 2 beds double beds.

Contras: I was given the wrong room number which another family was in at the time

Contras: Although it didn't affect my stay, I heard some guests question why they had to pay for parking at the hotel's garage.

Contras: We had to pay $15 for parking, which was fine. But when we returned to our hotel for the night there was no parking available. The garage was full of cars that had no parking tags. We complained and they ended up refunding our $15 fee.

Contras: $10 for parking in your own parking garage no vallet parking only one person working check in, room had standing handycap shower no tub. Did not like door access to next room.

Contras: It was out of the way across the freeway from downtown. It was lose to the courthouse and fire station, so we knew every time they left for an emergency. The facility was nice, just location wasn't good.

Contras: Location is not the best, but the free shuttle service compensates for location.

Contras: Would have preferred to be right on the River Walk, but it wasnt in a bad location

Contras: The bathroom was FILTHY manager didn't care to fix the problem nor move my family to a different room blamed the problem on plumbers

Contras: Roaches! Hate them...I've seen cleaner hell holes than this! Sheets torn! Room Smelled like mold! Stains on bed furniture! Excrement stains on bathroom walls...! The room did not look clean!

Contras: The night staff was not so friendly and wouldn't allow my husband to check us in while I was still at work. See this is an inconvenience because he is a trucker and I on the other hand work in the medical field so our time is precious to us. Him having to wait for me to be there shouldn't have to be an issue.

Contras: The hotel room was filthy. The room smelt, there was food in the sink and floor. On the beds there was hair and in the toilet there was mold. Garbage was sitting out in the walkways. Awful experience!!