Hotéis em San Antonio

Prós: Breakfast is good and bed iOS comfortable.

Prós: Everything was top notch.

Prós: Beautiful modern rooms with great amenities such as a very comfortable bed, pillow choices, full service staff, spacious double vanities, reading lights, etc.

Contras: No

Prós: Room

Contras: N/A

Prós: The decor and esthetic of the building was pleasing and cozy. The staff is friendly and helpful.

Contras: The room service lacked flavor, even the fruit plate was bland. The breakfast they serve down stairs in the gallery lacked flavor and substance.

Prós: Everything about the property was as advertised. I arrived a few minutes late and as the room I reserved was not ready I was immediately upgraded from a king suite to an executive suite. The staff was the finest I’ve encountered. The view magnificent and the sheer delight I saw in my lady’s face made me very happy. Already planning a return trip.

Contras: Absolutely nothing

Prós: I have stayed at the three highest rated hotels in San Antonio and this one easily was the best overall experience, hands down.

Contras: No refrigerator in the room, no ice machines on any floors

Prós: The best service I have ever received. Gorgeous lobby and best spacious room.

Contras: No

Prós: The entire hotel, lobbies and bars were beautifully decorated. The room given was excellent. Room was huge and a fruit basket was provided at no cost by the hotel.

Prós: Extremely bad

Contras: Cheats Ruined my entire trip

Prós: Good

Prós: We liked the hotel, the room and the staff. The hotel is beautiful. The room was clean and comfortable and everyone was very friendly.

Contras: We did not like the food, and we were disappointed in the lounges. Our food was not good, the presentation was not appetizing, and the dessert was burned Did not even want to pay for it. Breakfast was a little better, but still not great.

Prós: The location of the property on the river walk

Contras: The noise coming from all neighbors, the power went out, and the a/c in the room was out.

Prós: Close to riverwalk. Hotel is nice and clean.

Contras: I reserved 4 rooms under one booking. Every room was on a different floor. I should have specified instead of assumed we’d be near each other. Breakfast voucher only covered 2 out of 3 people in a room. The only room we had with 2 people were given just 1 breakfast voucher. Those without a voucher had to pay $21 a person for breakfast that was buffet/continental style. Front desk said it was due to the type booking through booking. com. In all the places I’ve stayed, which are quite a few, I’ve never had only some of the people in the room have breakfast included. It was either all or none, based on if I booked including breakfast or not.

Prós: It was on the river walk

Contras: Valet park and be in $44

Prós: River walk access. Balcony overlooking river walk.

Contras: Valet parking was a hidden cost. No parking garage. My family spent an extra $100 just for parking.

Contras: We had to take the stairs and walk up and down 12 flites numerous times. Th elevators had issues and they shuttling people thru the service elevator. This happened immediately upon our arrival and thru the evening.

Prós: Ease of checking in and out. Location for the Alamodome and New Year's Eve festivities.

Contras: No

Prós: Location was Great. Accomodations were very good.

Contras: The furnishings were not what we expected in a 4 Stars hotel bath. And the idea of charging for the little things says cheap not luxury. The little things should always be included in a luxury hotel as complementary

Prós: I’ve lived here my whole life and watched it built from the ground up. This was my first stay and we loved it.

Contras: It was a little loud but well worth it.

Prós: Well, I liked it pretty good, I guess. That big 'ol pitcher winda' was cool. An the room had hot an col' runnin' water, and one of those new fangled ' water closets ', all shiny an white. The feather bed was right comfortable, and they even had a tv.

Prós: Nothing

Contras: Service

Contras: A lot of noise at night, they don't let me sleep, the towels look like sandpaper that tore my skin, the dirty bathroom with mold and abundant dust on the banks, lack of hot water, I had to wait 8 minutes for the water to get warm, líes offer.

Prós: It’s beautiful! And comfortable great location

Contras: Staff seemed a little rude . Especially the evening supervisor Juan. The front desk was able to accommodate me well. Housekeeping staff was always checking if everything is okay especially the morning Supervisor.

Prós: Great location

Contras: Wifi was a $20 fee for each device and only worked for a few hours. Parking was an additional $50.

Prós: Loved the location.

Contras: No

Prós: The Valet service was very helpful and nice.

Contras: The front desk people said they would do things that they didn't do. They would lie to your face and that is why I would never stay at that hotel again.

Prós: Price

Contras: No

Prós: Location

Contras: So noisy - A street performer was playing a drum outside until 11:00 pm. It sounded like a marching band. Walls seemed thin, and the bathrooms had a lot of wear and did not feel very clean.

Prós: Close to everything and was clean

Contras: Random clinking in the middle of the night maybe from pipes? Made it hard to fall asleep.

Prós: Beautiful hotel, fast elevators, nice happy hour and tasty breakfast!

Contras: The walls are a little thin. The neighbors kept us up most of the night.

Prós: Location convenience, view and friendly service.

Prós: The location of the hotel was great, walk out and you are on the river walk. Access to the parking lot across the street is good and a slightly cheaper option than the hotel if you are planning to not use your car during your stay. The rooms were big and the beds were comfortable. Breakfast was good and although the staff were busy, they did not neglect the customers. Will surely stay here again.

Contras: Nothing.

Prós: The hotel location staff and restaurant where amazing.

Prós: The bed and pillows were amazing!! Also, great location and very nice restaurant

Prós: Location

Prós: Beautiful corner room with very tasteful decor. Convenient location. Desk staff were not sll friendly - valets and restaurant staff were amazing - friendly and generous.

Contras: Did not know how to get discounted parking in lot next door.Valet was expensive but they were so nice did not matter in the end.

Prós: Great location near The Riverwalk - beautiful hotel with updated features, clean rooms, check-in service was smooth and the complimentary warm chocolate chip cookie was a nice added touch!

Prós: Great location.

Contras: Valet parking only based on per night.

Contras: The hotel was okay. It's an older hotel which is fine, but it's not worth the money charged. The floor we stayed on smelled of urine as soon as we got off the elevator, as though someone couldn't make it to their room or a poor homeless soul somehow made it to the 4th floor. The sickenly sweet fragrance that was used to possibly cover it up was just as bad. We reported this to the staff and it was met with little concern from the person at the front desk. We were only staying the night and had it been a longer stay I would have left and gone someplace else. Certainly not worth the $400 plus charge. Would not recommend this hotel.

Prós: Within walking distance to major attractions,bed was comfortable.

Contras: Room was small, trash was left in room from previous occupants, thermostat was a little tricky to work. Wouldn’t cool room to a comfortable temperature. Shower pressure was not the greatest, All of the vending machines were out of bottle water, I checked every floor.

Contras: Swimming pool very small

Prós: Location

Contras: Needs attention. Heating unit did not work and was given a space heater. Carpets were dingy and smelled. None of the vending machines on all five floors that offered drinks were stocked. All these items can easily be remedied. Staff was very helpful and friendly.

Prós: We had a great view of the Alamo and everything was in walking distance. The beds were comfortable and the shower was great.

Contras: I stayed here 5 years ago and since then, the rooms and bathrooms seem more run down and not kept up. The air conditioner wasn't working correctly, so we had to have maintenance come in at 10pm to fix it. We had to keep it on 63 the entire weekend. The toilet was not bolted down securely to the floor so it clanked around when you sat on it and one of the light fixtures in the bathroom was broken.

Prós: Location is awesome! All staff was very kind and helpful.

Contras: A member of the staff informed us that the hotel was the 3rd most haunted hotel in the world. Just would have been nice to be warned.

Prós: Great view

Contras: The valet parking cost $40. We ordered room service for breakfast which was not good and I expected much better as it was expensive (roughly $40 for 2 plates). I also didn't get my toast.

Prós: Hotel was beautiful. Right across the street from the Alamo. Staff was friendly and courteous.

Prós: Helpful staff