Hotéis em San Antonio perto de Institute of Texan Cultures

Contras: Cant think if anything

Contras: Warm water shower not on temperature.

Contras: The hotel is in the process of a big time renovation. There was a slight inconvenience at times because of construction dust and noise and elevator shutdowns.

Contras: none

Contras: Shame about the construction, but that is a fact of life re hotel lifecycle.

Contras: Staff was very unhelpful and place was really dirty and loud besides the room because it was under construction.

Contras: Air conditioner in the room would not cool below 74 degrees. Too warm to sleep comfortably.

Contras: bathroom was small and the big bed sunk in the middle.

Contras: I have pictures if globs of hair in the drain and strands if hair on the sink faucet and floor.

Contras: The hotel in under renovation and it didn't look as nice as it have looked. I realize is an older hotel and it's good that they are renovating. Just wished I was there after renovations were completed. I was not aware of construction when I booked.

Contras: hotel is under renovation. any and all pictures you find on line are completely inaccurate or downright deceptive. even the official website shows a hotel that does not look anything like this one. rooms have no soundproofing so you hear EVERYTHING. bathrooms look institutional, ceiling tiles hanging out of the hallway ceilings, etc.... the place is a mess, loud and not very pleasant to stay at. only saving grace was we didn't spend much time in the room.

Contras: This was one of the biggest hotel disappointment I've had in the past. year. I traveled over 200 days in the past year and stayed at quite a few different hotels, so I don't say this lightly. When we first walked into the room (905 handicapped) the bathroom stood out as an eyesore. It was at least 5-10 years past when it should have been renovated. The grout was multiple different colors that made it look like it could be moldy, the wallpaper was peeling from the walls, and there was a general lack of craftmanship in the way it was constructed. The final straw was when I went to take a shower, and the shower head connection was leaking and spraying water in all directions. It wasn't just a loose connection, because I was unable to stop the leak. This is something a guest should never have to deal with at a chain like the Marriott. I asked the front desk to be transferred, but because it was a busy time the only available room was the room below us (805). This bathroom was in slightly better condition, although there were a few cracked and chipped tiles. Although the shower head worked, it was a very low end and cheap looking model. The bigger problem was when my wife tried to take a shower the first night, she was unable to maintain a constant water temperature. It would alternate between cold and very hot. She showed me how red her feet were, and I can only imagine what sort of a problem this could pose to an elderly or handicapped person. The other problem was the terrible tv reception while we were trying to watch the sugar bowl in our room. It would constantly blur or pause, making it nearly impossible to watch the game. Fortunately or unfortunately, the reception on the large tv's at the bar was fine. In summary, this is not the type of property I would expect for a Marriott. For the time around the new year the value wasn't bad (just under 200) however I would have preferred to spend 50% more on a room that looked like it had been renovated in the past 10-20 years. In the past year the only time I have experienced bathrooms in this sort of condition were in $50 rooms in towns with less than 5000 people. Buyer beware.

Contras: Pool area is very outdated. Water was also murky.

Contras: The room was small and we couldn't even upgrade

Contras: Valet Parking was $37 + Tax = $40.00!

Contras: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

Contras: HAVING TO PAY FOR INTERNET AT THE BUSINESS CENTER AND FOR LOCAL CALLS. YUCK

Contras: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

Contras: My room key stopped working when I returned to the room after taking a swim at the pool and had to wait wet about 10 mins till they came up and replaced the key.

Contras: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

Contras: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

Contras: Breakfast buffet was understaffed, was not explained properly

Contras: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

Contras: The fact that self parking beneath the hotel costs $30 a night!

Contras: Didn't realize there would be 60$ charge for parking

Contras: Nothing

Contras: Snacks overpriced.

Contras: Staff seemed slightly irritated that I booked through an agency other than Marriott when I called to verify the reservation. I was actually advised not to do so in the future by the Marriott staff. Food overpriced. Bathroom looked clean but had a musty smell to it.

Contras: I wish they served free breakfast. The area was a little scary at night... the surrounding area is not well-lit, so I my mom and I felt a little vulnerable walking back from the city. No one approached us though.

Contras: Nothing

Contras: The bathroom could've been cleaner. There was a fly in the room and the pillow covers had stains.

Contras: rooms were loud - and the hotel must know as they provide you with earplugs! Workout room is too small for the size of hotel

Contras: Thought i was getting queen size beds, but ended up being doubles. Really too far to be walking to river walk on hot days. Aug is not the time to sight see in downtown just my opinion...

Contras: The smell on our floor and room size.

Contras: Room was a bit musty. Breakfast was not as we expected. Ran out of some of the items and some of the hot items were cold. Fairly disappointed for the amount we paid for the breakfast buffet.

Contras: Bathroom was not clean.

Contras: Some of the activities were at the other Marriott across the street

Contras: The room was 80 degrees went we got to the room. The AC struggled to cool the room which never cooled down. The hallways were Hotter than that. The bar closed too early on a Saturday night too! We will never stay there again! Plus I had to park my F250 across the street because my stock pick up wouldn’t fit in the parking garage! Really

Contras: I did not like that you had to pay for parking. Your paying a price you would think that that would be included. Also there was no mini fridge in the room for food.

Contras: 1) I booked from a third party site which doesn't confirm you get the room you chose, it only holds a room (they don't say what kind) for you. 2) There is $40 parking that they don't tell you about (prob best to park across the street and walk). 3) there is no complimentary breakfast. Plates start at $12 a person (McDonald's is literally right around the corner). 4) the staff wasn't helpful when I asked about the room issue and why I got a diff one than I signed up for, they were more ready to give sarcasm then actually helping.5) the rooms were clean but there were still stains on the faucet and tub that looked greasy.

Contras: Could not accommodate our truck - had to park off site.

Contras: The room and bathroom were very small. There was also a very strong scent of perfume that was overwhelming when you walked into the hotel. We noticed it every time we came into the hotel during our stay. It was almost nauseating. Parking was expensive. It was the week of Thanksgiving and the front desk seemed to be severely understaffed.

Contras: All good

Contras: The view

Contras: Valet parking should be part of the overall expense. Coffee machine wasn't maintained. Mini bar wasn't inexistent however an offer sheet is advertised.