Hotéis em Ruão perto de Le Gros-Horloge

Prós: The location was excellent and the staff were very good - all spoke English which was helpful.

Contras: Room as quite small and there was a lack of storage facilities. Car parking was scary but would have been ok for a small vehicle.

Prós: Location was very central to the old town and right beside great restaurants if you like fine dinning. The room was nice and comfortable.

Contras: I have to say, one of the woman on the day of our check in [10th Feb] at the desk was really terrible. I travel a lot and I never had a bad word to say about staff but my god she had such an awful attitude that I was waiting for this review to come in. There were two females working but the one that finished around 12.30am is who I am referring to. I have never encountered such a bad attitude. She would not greet you, just grunted, when you asked her a simply question it was like "how dare you ask me" "stop bothering me" kind of reception from her. Really really surprised they have someone like this on the front desk. [She lets your hotel down in a BIG way] Also if driving you will not find how to get here on google maps. You have to get directions from the hotel directly and that brings you to a street and then you have to navigate it from there and put a pin in to get access into the pedestrian area. I rang earlier that day about parking so not sure why this was kept as a surprise. You have to drive into a small lift and go down a level. Thankfully I had rented a small car but I wouldn't risk it in a big one, based on the scrap marks on the wall.

Prós: Location was fantastic; hotel had a lovely atmosphere and really excellent staff, helpful over and above what I have experienced elsewhere!.

Contras: The room was a teeny bit small and we would have loved a bath! However the bathroom was very comfortable otherwise.

Prós: The staff were very helpful. The hotel was clean, beds were soft, breakfast was very good.

Contras: We rented a car and the roads were a little tricky. But that’s not the hotels fault it’s a very old city not meant for cars.

Prós: Very helpful staff. The location was fantastic. Could walk to everything and great local restaurants and coffee shops just around the corner. On the weekend the market is just around the corner as well.

Prós: Extremely well located, cozy...

Contras: Dirty curtains in the room

Prós: Location perfect, good breakfast, staff friendly and helpful. Enjoyed our stay in beautiful city.

Contras: Parking area very narrow and difficult to manoeuvre around.

Prós: Nice staff

Contras: Bed was not comfortable.

Prós: Very good breakfast and great location

Contras: Thicker larger towels needed in bathroom. Would be nice to have some real milk for coffee and some breakfast tea available. Otherwise all fine

Prós: We stayed at the 5 floor where the view on the city is amazing. But even without a view the location of hotel is very convenient, heart of center.

Prós: The breakfast was really nice. Cozy atmosphere, good choice of various options. Good coffee.

Prós: The hotel is very central. Apart from that, unfortunately it was a disappointing stay.

Contras: Underground car park was secure. However you had to have a code to get into the pedestrianized area in the first place. I found out later the hotel had emailed this to me but not having access to email, the code was not received. Flustered I found a parking space and walked to hotel, first of all. I obviously was not the only one, another woman was there complaining of exactly the same problem! Once into the secure car park, disappointingly it was nearly full and, despite signs asking drivers with small cars to use small spaces, the large spaces were all taken by small cars! Our room was at an angle - the bathroom nearly as big as the bedroom! We had a window that overlooked what could only be described as an alley with properties opposite us looking directly in. Woken in the small hours by shouting. Didnt realise the hotel did not have a restaurant, they only did breakfasts. We didn't stay for breakfast as considered it expensive. Would we stay again, definitely not. Shame because Rouen was nice.

Prós: Absolutely amazing location, close to the most important and interesting places in Rouen. Very close to many restaurants and shops. Very nice and calm hotel. Friendly staff and very helpful. Nice room with incredible view and terrace. Soo good breakfast big variety of food and amazing coffee. Comfortable bed. Everything what you need was in the room.

Contras: It will be so nice to have kettle in the room to make tea/ coffee.

Prós: I love how warm and approachable the staff was. The scrambled eggs was really yummy, and the collection of tea was very impressive. It was lovely having Netflix on the TV as well. Thank you!

Contras: I didn’t like that it was too warm in the room at night, and I couldn’t leave the windows open ajar, but had to leave it open all the way to get some air in.

Contras: Room over hot. No way to cool it down Breakfast very poor.

Prós: Staff are great, very helpful and friendly. There is secure underground parking very close for €16 for 24hrs. The hotel is in a super location for the main sites too. All within easy walking distance.

Contras: €7 for two tiny bottles of water is a real rip off. They're €0.50 in the shop up the road (closed, hence we had to buy in the hotel) The hotel could use a lick of paint here and there. It's looking a bit tired.

Prós: location was ok

Contras: everything bed was hard as a rock, pillows were lumpy, booked a king got two twins that kept slipping apart. The photographer does a good job making garbage look more like roses

Prós: Central location Attentive staff. We stayed in backstage room. Hilarious! Not to be missed!

Contras: N/A

Prós: George the owner was very helpful in advising on places to see and restaurants. When we had some trouble with our rental car he researched and offered a solution.

Contras: Central location but noisy at night and early morning with traffic and construction.

Contras: The hotel needs renovation - everything is a bit tired.

Prós: We arrived late so there was nobody at the reception area as it closes at 8pm. We did notify them of our arrival time so they gladly left the key in the door of the room. Communication was clear and efficient. Location is good, very close to the old town area. Public Parking is also few minutes away and cost around €15 per night stay. It’s a corky looking hotel, full of character.

Contras: Rooms and bathroom could do with some updating.

Prós: Good quality for price and well located.

Contras: The WiFi on the 5th floor was basically inexistent.

Prós: The room itself was clean and comfortable. The bed in particular was excellent. Centrally located. The breakfast was better than i was expecting to be honest. There is parking, but not for the faint of heart.

Contras: It reflected Rouen for us. It looked tired and worn. Its location on a noisy main road didn't help, and the carp0et in the lift was a disgrace! It just about passes muster as a commercial hotel. We saw several better looking hotels in the city.

Prós: Excellent staff, friendly and helpful!! Great location near the train station and the city centre. Quiet room and bed very comfortable. Amazing Breakfast with a variety of local quality products. I will recommend it !!!!

Prós: It is a very nice location, nice staff, nice room.

Contras: Beware of the underground parking: unless you have a small car and you're really good in it, it is too much of a hazard.

Prós: Friendly staff Updated, recently decorated rooms.

Contras: Nothing

Prós: Garage and localization

Contras: Toilet shower terrible. Frigobar empty, climatization controlled by reception:(

Prós: Clean room. Comfy and clean bed. Small bathroom but clean and recently upgraded.. Quite close for a walk into town.

Contras: There was no parking available. I was told I should have reserved a space when I booked. Had to park on the public road 300 mtrs away from hotel. At around 11.30pm there was a commotion in the hallway and the room next door, the guy had been locked out by his partner and was banging on the door and shouting for over 30 minutes. I had to ask him to stop. At 3.10 am he started again. The hotel staff did nothing.... Annoyed!! Stayed here 4 times before but will not stay here again.

Prós: 5 min to center and supermarket. 30 min from train station. Nice location

Contras: Cigarette smoke in the room, the administrator offered us to change for another one, but we needed separate beds. So had to stay there(((

Prós: Very good value for money, 10 mon wall to old town with good choice of bars/eateries. Would definitely stay again

Contras: Shower cubicle very small, but this is being over-picky... does the job adequately and is modern and clean

Prós: Driving away from there in early morning

Contras: Total disgusting hole. Should be closed down.

Prós: Check in gentleman was very friendly and helpful. Very basic but clean and comfortable bed.