Queenstown Resorts

Contras: Transfers add up and airport two mile drive is $28 NZ

Prós: The suite is nice. The traffic is mainly by water taxi, now called ferry, going to town each hour,convenient!

Prós: The room was beautiful, the bathroom very nice, the bath was big. The lake view was amazing.

Prós: Beautiful outlook from rooms and nice facilities

Contras: Nothing in the room mini bar? Not even water on arrival? Found it a bit ridiculous to be charged $5 for a cappuccino for breakfast? Should be included! Customer service in this hotel is not as good as it used to be.

Prós: Room and quite location.

Contras: Parking.

Prós: We loved our stay! The staff were lovely, everything was super clean and the ferry into Queenstown was convenient. Truely recommend!

Prós: Comfortable bed and well-equipped rooms. Located overlooking the lake with beautiful views of surrounding mountains. Would happily recommend to those who wish to stay away from the city centre and are happy travelling on the water taxi in, if needed.

Contras: The check-in process could have been better. I arrived earlier and waited in the lobby for a few hours which was fine but the communications following was mediocre. A better service would of have been the same receptionist providing updates, keeping me informed of what was happening with my room, and ensuring my bags arrived before I got to the room (as had been promised) and not afterwards.

Prós: Great hotel with excellent facilities away from the bustle and traffic in Queenstown proper.

Contras: It was a bit dark in the Bathroom. Brighter LED downlights would help.

Prós: The chocolates out inside the bedroom every day

Contras: The knocking banging on the wall from other guests sounded like they were knocking but they were only moving around the hall

Contras: I could have been notified by email a few days prior to payment coming out. I could have been advised prior to booking about paying an upfront bond of $50 a night on arrival.

Prós: great location, staff were pleasant and helpful, we received a room upgrade with the sauna which was great.

Contras: The bed was too soft, breakfast was slow when ordering, 40min for eggs and pancakes. Also found t overpriced for what it was

Prós: Staff are very helpful Our shower head was broken, once we told the staff it was changed immediately

Contras: We booked late and ended up getting a room that had a view of the retaining wall.. not the view you want when your in Queenstown!

Prós: Good property and location

Contras: Location

Prós: staff were amazing. Views were fantastic and only a short flat walk to town

Contras: very rundown and worn out room. One door to balcony was broken and couldn’t be opened. All furniture chipped and beaten up. Bathroom floor so worn and scuffed it looked dirty.

Contras: There was no gym at the hotel.

Prós: The hotel reception is very modern and stylish. The reception staff are very friendly. The view is magnificent. The rooms are clean

Contras: The rooms have not been renovated since the 80's maybe even longer. I have rarely stayed in a room so small and so old. The bathroom has lino on the floor. The shower is over a bath tub. I haven't seen separate hot and cold taps on a bath for a long time. There is no tiling in the bathroom it is that sheeting from the 70's and leaks have been sealed with silicone everywhere. The fitout in the room is the original fitout from when the hotel was built a long time ago and is worn and very dated. I cannot imagine that all rooms are like this. I would carefully check with the hotel, the age of the room and its date of last renovation before you stay.

Prós: Liked being able to walk into town

Prós: Staff were helpful and the entrance/restaurant make the hotel appear to be fresh and modern. Location is quite central (5min walk to middle of Queenstown) Parking is $15NZD a night which we weren’t informed of when we asked where to park (there is ample free parking on the street) this fee was however waived when we commented we hadn’t been informed of the fee.

Contras: The rooms however are extraordinary outdated and tiny for the price. The carpet was worn through in places, “balcony” is a shared concrete wasteland with a could of sad sun loungers, bathroom floor is yellowed lino, shower base was cracked with a part of the drain broken off and wobbling around, mouldy silicone and plaster above the shower. Very disappointing for the price and the way the rest of the hotel is portrayed.

Contras: Shared balcony with a family and i booked this for my nephew and his wife as a pool view room.

Prós: Bed most comfortable on this trip.

Contras: Huge crack across bathroom sink. No reserved parking for hotel patrons.

Prós: The location was fine. Beyond that... wasn't much to speak of.

Contras: The rooms were not very clean. When booking, it was a little unclear as to what we were booking. The front desk gal in the evenings wasn't very helpful when asking for directions.

Prós: The hotel was close to walking distance to downtown shops and restaurants. The staff is very friendly.

Contras: The shower was not the best. The curtain is too short it got water everywhere, the curtain would blow and stick to you and was cold.

Prós: Clean,location

Contras: Very tired old room,in desperate need of renovation.Didnt live up to Rydges reputation