Hotéis em Phuket

Prós: So clean, quiet, super comfortable- amazing showers. Tastefully and interestingly decorated. Staff so kind and helpful - even first thing in the morning.

Contras: Nothing

Prós: We were four people of the family staying with them and had two rooms to us. Apart from a small lizard found in one of the rooms, both the rooms were otherwise clean.

Contras: The room size is very small though that is not a major problem. The location of the hotel is not great. It is far from the downtown. The hotel staff is atrocious. My father was unwell and we asked them around 8.30 PM whether we could at least warm some milk in their kitchen, but they flatly refused. There is nothing close by that one can arrange food from. Not allowing to do that is still okay if that's what the hotel policy is, but the way in which staff at a hotel reception would talk to a guest, and the way in which a police officer would talk to you should certainly be different! The guy at the reception in the evening was quite arrogant and spoke like he was doing us a favour by letting us stay in the hotel. Also, on the night on June 13, there was no staff at all to be seen at the reception. I had to go hunting for the staff at their doorsteps in one of the basement rooms (this was again around 8 PM) and apparently, they didn't even like that a guest was calling them for help! Lastly, my wife requested for two tea bags and they said they had run out of tea bags! Which hotel runs out of basic stuff like tea bags? Clearly, they didn't want to give us any! They set new threshold of hospitality :)

Prós: Staff, very clean, great

Contras: All good

Prós: Everything was great. Reasonable price!!

Contras: None

Contras: Big room and the bathtub on the balcony

Prós: Everything was clean and tidy and the staff was very helpful and friendly! The room was fine for just one night. They prepared a take-away breakfast because we had to leave early in the morning.

Contras: The breakfast was not so much of a breakfast... Pork and rice...

Prós: Such a pleasant surprise! This is the cutest little place to stay. From the moment you walk in it will capture you! The hotel is beautifully decorated, the staff are so lovely and helpful. Room was very comfortable and the location is perfect with everything well within walking distance! Try and stay on a Sunday so you can check out the night markets.

Contras: Nothing!

Prós: Great facilities and perfect location in the old town

Contras: The room safe didn't work and the balcony looked out on to a rubbish dump area.

Prós: Receptionists were very helpful in organising another day's schedule for taxi and ferry. We appreciated a nice welcoming stay.

Prós: Toliets and showers are really clean.

Contras: Mattresses are hard but overall it was a nice hostel to be in.

Prós: Amazing hostel with a great staff! Super recommended!

Prós: Everything was amazing!

Prós: Room was fantastic. Air con was in great working order. Breakfast was lovely. Bedding was so comfortable. Location. Board games. Staff. Music. Water available. All so good.

Contras: There wasn't a savoury option for breakfast (even penut butter would have been great) However, breakfast was great and completely sufficient.

Prós: by far this is one of the best hostels that I have stayed in. I was very delighted by the hospitality and welcoming nature of the host, the lady was very kind and sweet hearted and helped me answered all my questions and described me everything on the map. the place was really clean and the beds were neat and tidy too. breakfast was simple and good. the location is very near to phuket old town market. I would love to visit baan baan again as my experience with this place was superb :)

Contras: I liked everything about this place.

Prós: Clean Quiet Cozy Have kitchen

Prós: The host so helpful and friendly Very relaxed atmosphere Right by the ferry port

Contras: The hard beds The walls are quiet thin Wet bathroom did not drain very well

Prós: The staff is very kind, the room is clean and comfortable.

Contras: The pillow case is the good odor.

Prós: i like the value for my money it was awesome! The staff is very approachable and helpful. They know how to speak english and they will really assist you no matter what. The place is very comfortable for those who are traveling from a far and accessible in the downtown.

Contras: It would be better of we have seaprated the boys and girls. It is just me that I am not comfortable with a mix gender in the room.

Prós: Lovely hosts, comfortable and clean with a good breakfast.

Prós: We stayed in the two bedroom suite, which is a great option for a group of four. It has lot of space and a lovely terrace with a view of the ocean. There is a choice of swimming pools and these are directly behind the beach.

Prós: I liked that the food is halal so it was very child friendly with regards to meals and even the facilities in the hotel. Beach was very clean and nice

Contras: The rooms need to be renovated as the hotel is a very old hotel, and the size of the room was a bit tight for parents with one child.

Prós: private beach nice pool and lounge

Contras: remote location expensive shuttle fee very expensive food (you have to eat in the hotel as there is no where to go outside )

Prós: Most desirable location if tranquility and a private beach is what you are after. Exquisite terrain set in a tropical parklike garden, with a stretch of beach where one can take a stroll or relax in the sun on either the beach or at the idyllic poolside surrounded by Palm trees. Various dining options and superb breakfast buffet with a host of options on offer.

Prós: The beach was gorgeous and the pools were divine to swim in. The rooms were comfy but had a ‘damn rag’ smell. Perfect for being in between Patong and Karon so we could go either way and grab food/ drinks because the restaurants/bars were EXCESSIVELY overpriced.

Contras: The food was SO average and overpriced. Only Ate there 3 times other than the free breakfast which was also terrible (except for the omeletS) We got room service for under seasoned fish and chips. 2 small pieces of fish and a few chips, AND FOR 600baht! Cheaper to catch a taxi to Karon or Patong AND get a seafood feast for the price you get a below average meal at LeMeridian

Prós: ms.Faah at the reception check in is a delight very helpful and understanding. She also uphold us an upgrade without actually making us feel that she was selling. Very impressed

Contras: Check our experience

Prós: The room was so clean and was ocean view which makes it amazing, also the staff everywhere were nice and very welcoming, I liked that they have private beach we didn’t have to go out from the hotel

Contras: Nothing

Prós: Private white sand beach, great facilities lots of space

Contras: Since the hotel is a bit remote we had to rely on their restaurants for lunch / dinner. Food was overpriced and not at the level of the 5 star hotel Breakfast was excellent but lunch - dinner disappointing

Prós: Beautiful resort and the staff very nice excellent breakfast.

Contras: Pool restaurant food has fix menu not

Prós: The pool, location, clean rooms

Prós: Good swimming pools and rooms.

Contras: Everything is good except the checking out. There was 40B for an OREO of mini bar on the bill. While we were quite sure that we haven't taken. Fortunately the lady at front desk finally believed us and agreed to cancel this wrong charge when I was ready to give up. It's not about the 40B but the honesty. Thanks for the kind lady.

Prós: The location and hotel facilities were fantastic. It was also so clean and extremely relaxing.There was almost no noise in the hotel. On top of thos, the quality of breakfast was super good!

Contras: All the prices in the hotel were super expensive, around 3 times of the outside.

Contras: Didn’t have a great experience but the hotel looks Nice.

Prós: Wonderful staff, always smiling and happy to help. Best gym I’ve ever seen in a hotel/resort. Right on the beach. Very tasty food, both western and Thai, in the different restaurants. Plenty to choose from for breakfast. Spacious and clean room.

Contras: They could do some more landscaping. At some point when we were sitting in the lounge, we determined the resort was not so ‘instagrammable’. Minor detail, we still very much enjoyed our stay.

Prós: Very relaxing, around the pool and beach. Staff were very friendly and helpful. Massages offered right near the beach for good value. Main restaurant on the lagoon is beautiful and has an amazing breakfast although a little pricy.

Prós: Very friendly staff and great customer services. Try out Thai massage and spa. A restaurant at the beach “Sandbox” is a nice place to have lunch or hang out at the bar.

Contras: Sometimes we had to wait for breakfast as all tables were already taken

Prós: Perfect Hotel

Prós: Great Staff! Very helpful! They help us before check-in & after check out so much!

Contras: Nothing

Prós: -The range at the breakfast buffet was outstanding. Every kind of western style breakfast imaginable as well as local cuisine. -We loved having our drink orders taken poolside and the room service was heaps faster than predicted always. -The room was beautiful and a good range of channels on the TV including movie channels and different channels with different languages. -We were there celebrating our anniversary and were surprised with a chocolate cake saying happy anniversary left on the table. -Quite a wide range of food at the different restaurants. -The staff can help with things like arranging transport.

Contras: -As you'd expect at a resort, buying food etc is a lot more pricey than what you'd get in 'real' Phuket. -If you don't put your do not disturb sign on the door, housekeeping will knock to tidy your room 3+ times a day. -There was only one towel rail in the bathroom which made it difficult for us to be sustainable and reuse our towels. -Nowhere to get snacky food if you want (like chips or chocolate) only restaurant meals and a few cafe type options. -1 hr 30 drive from the main tourist area - Patong beach. -The check in process took what felt like a really long time. And after 24hrs traveling, we were ready for bed!

Prós: Modern and design, lovely pool and layout. I only stay for one night for the tour on the next day so I can’t say much but the hotel sit on its own so there isn’t anywhere to go from there but offer shuttle bus to shopping mall but shops weren’t good so I wouldn’t stay there for long period. I love the beach wow beautiful sand and waves I love it

Contras: Location nothing much around the area ok for rest for few days no more!

Prós: Great fruit, and eggs Benedict

Prós: everyone was very friendly and cordial, We feel very safe and security

Contras: The charges was almos double from the original price even so been a member of Marriott

Prós: The building is wonderful, the hotel is small scale and the staff makes you feel like you are home.

Prós: The hotel location is exactly around the corner in the heart of Phuket old town, just a minute walk to Sunday night market. Facilities are good and all areas were cleaned and neat, old style guest lift with sliding door is one of the highlight of our stay. Noise from opposite bar is not a problem at all due to double glass windows, very minimum sound can be heard. Staff are very courteous and helpful, credit to Renz, Johanna, Tim, Sunny and Alfin.

Contras: Nothing, all are as we expected.

Prós: We had great time here. The property is very nice but its the staff that's the real icing on the cake. They went above and beyond the call of duty and were ready to help with everything especially the manager. She was fantastic. I would highly recommend this hotel to everyone. However , bear in mind that this is a boutique hotel so it doesn't have that mainstream hotel vibes.

Prós: Good location. Very friendly staff. Their tips and recomendations were very helpful. Very clean and confortable.

Prós: The location is suitable if you want to go to the famous Sunday Night Market at Thalang Rd... only 5 minutes walk from the hotel. Staffs super friendly and helpful...everything is just like in the pictures.

Contras: A bit noisy at night from the car passing by

Prós: Great location, amazing staff, lovely room and a great pool to cool off in!

Contras: Nothing

Prós: Very warm and friendly staff. Quite and comfortable hotel.

Prós: Location, architecture, friendly and knowledgable staff

Prós: Staff were amazing. So friendly and helpful. Hotel was clean and quirky. Literally a 1 minute walk to the Sunday evening walking street. Beautiful petal arrangement on the bed for our anniversary. Welcome drink.

Contras: Nothing. Loved it.

Prós: Very charming century old renovated building.great balconies. Spacy room. Confortable bed and everything to make your stay even more comfortable.

Prós: Great place great location would recommend!

Prós: Doesn’t match up to a boutique hotel in all aspects.They don’t have extra key cards so if your partner was away or you checkin later which was the situation with me and the key wasn’t there, then there is no way one can even charge their phone as the power is off / turn on the air conditioning. Secondly in my case they were supposed to arrange transportation for my early morning trip to the airport , sadly the driver was a no show. Luckily I managed to get a Grab Taxi and made it to the airport. Location Is Great Cleanliness matches expectations

Prós: Pool, parking and 5 minutes walk to old town

Contras: N/a

Prós: courteous staff

Contras: vegetarian Food was hard to find

Prós: Grate position, the hotel is perfecti, clean and comfortable. The roos is big, very well the bath and shower too.

Prós: In the old town , Coleman and functional

Contras: The staff were unpleasant

Prós: Locate at Phuket old Town, amenities is good and the room is spacious

Prós: Very close around the old town. Clean and new

Contras: There is no elevator. Difficult to the aged person( I came with my mom)

Prós: Excellent place to stay. Calm, tranquil, peaceful. Whatever is promised, delivered in excellent qualty.

Prós: The hotel is in the Phuket town, lots of restaurants ans shops close to it. The staff is friendly and helpful.

Contras: It is not convenient to go to Padong/Kata/Karon beach, about 50 minutes to go to Padong/Kara/Karon beach. It is not free to be collected for some of one day tour.

Prós: The decor was absolutely stunning! Blew us both off our feet when we walked in. The lack of breakfast was odd but didn’t impact on the place at all. We both were sad to go and hoped that we had booked longer at the hotel.

Prós: The charm

Contras: The long staircase

Prós: Everything was lovely! So far my favourite place. For its age it is well maintained and very cute and quirky! The staff were lovely and very helpful. I had locals tell me they wouldn't stay there because of ghosts but kind of added to the aesthetic. Also just around the corner from rockin Angel's. Will definitely be returning

Prós: Beautiful colonial building, painstakingly restored, fantastic location

Contras: Not all staff is equally professional

Prós: Good location

Contras: Don’t have a dressing table in my Junior suit room

Prós: Location Room comfortable

Prós: The Memory On-On Hotel was an excellent place with a lot of charm and great decor. The staff was extremely friendly and helpful when asked for suggestions. The location was great, as it was right in the center of downtown.

Prós: Good location

Contras: Room a bit dim

Prós: Beautiful hotel in the old town. - clean - well decorated with vantage things - polite and helping staff - feel like home

Prós: The rooms were clean and really nice. There was a snack room with drinks and snacks available, which was really nice. Front desk was helpful. Hotel offers ferry to (and from) Phi Phi islands with pickup at hotel, so it makes it easy for a day trip.

Prós: The room was amazing, very beautiful and clean. The shower was the best shower I’ve had in a long time. So powerful.

Prós: 1. Service quality was excellent all the way; from check-in to housekeeping to meal services to checkout! This is the reason why we would highly recommend this hotel! 2. Facilities were in good working order & the rooms were extremely comfortable with a nice tub in the bathroom. 3. The croissants at the breakfast buffet were to die for!

Contras: 1. The hotel was located some distance from shops & eateries.

Prós: Amazing hotel, amenities and staff. Only recommendation would be to introduce some pink gin :)

Contras: The etiquette of other visitors but that's through no fault of the hotel

Prós: Near the beach

Contras: Took me 20 minutes to check in at a lobby without air conditioning. I left for lunch without entering my room. By about 9 pm I first enter the room I found palm size black mark with scattered brown stains on the bedsheet. Called front desk to have it changed and house keeper changed it with a sheet full of lint and tried to brush off but in vain. I sarcastically told her to vacuum it. By then I have her changed with a third bedsheet. I brought this issue up to the manager in the front desk that such house keeping is unacceptable for a 5 star hotel.

Prós: The property was spectacular! Service was great and food at restaurants was amazing

Prós: There were nice amenities and facilities.

Contras: I was disappointed when I checked in and found hair on the bed and stains on the white sheets and pillowcases.

Prós: The facilities, the room and service.

Contras: Food could have been better

Prós: Nice pool. I did enjoyed it. Many beach benches. Better swim in the morning time as the hotel face sunset side. Staff are sooo helpful, and they all can speak English (most of them are not Thai). The bath tub is huge and comfortable. Quite close to beach, just few mins walk.

Contras: I got upgrade to the pool access, but I think the maid didnt have enough time to clean (as I check in quite on time at 2PM), and lots of sand in many places. The breakfast is ...ok. No hotel signage at the street entrance, so you might got a bit confused on the way in.

Prós: Room, pool facilities etc were lovely. Staff were extremely helpful and always available if needed. Was a bit sceptical initially as it was my first visit to Phuket but was pleasantly surprised. Car parking was free which was very useful as we hired a car. Altogether, a lovely experience overall - would highly recommend it.

Contras: Slightly difficult to find as it is located almost behind another hotel and there were no clear signs from the main road.

Prós: The pool was quiet throughout the day with enough space, without bumping into people, which felt like luxury. The room was very clean and spacious, which came with a balcony. Staff were very helpful and friendly. Breakfast came with lots of range, would’ve paid more for a place like this

Contras: Drinks prices are a little high at the pool bar.

Prós: Great location, stunning bedroom, such comfortable beds, pool area was lovely too

Contras: Need another bar not hidden on roof top, somewhere with more atmosphere and inside so you can escape the heat

Prós: The hotel and its staff were amazing!!!I had an incredible time.

Contras: N/A

Prós: The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious.

Contras: Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.

Prós: the entire resort

Contras: None

Prós: The staff at this resort were fantastic. They catered to any need you had and were always willing to help. The staff were so friendly and keen to chat to see how you are getting on. The location is excellent- away from the noisy night life but a free shuttle bus to take you to the centre. The rooms are beautiful with the comfiest beds in the world. The views are amazing at every one of the 3 pools. Would definitely recommend and would love to return

Contras: Nothing!

Prós: Fantastic service, excellent swimming pools, modern clean comfortable rooms.

Contras: The layout can be slightly confusing and a bit of walking is required to access certain parts of the hotel

Prós: The location is nice, if you wanna get away from the tourist madness. Very helpful and friendly staff. Rooms are clean and spacious.

Contras: Internet connection was very very poor. We ordered room service around midnight (which was possible) and got pieces of chicken tenders that weren't properly defrosted.

Prós: Beautiful view, very spacious rooms and proximity to all happening places

Contras: very Few staff speak in English so communicating special requirements was a bit of a challenge

Prós: Fantastic relaxing hotel. Excellent swimming pools and pool bars. Shout out to Patrick at Vista Bar for nights of great conversation and Mani at reception for upgrading us to a jacuzzi suite!

Contras: The AC in the room was super loud even on its lowest setting which made it tough to sleep at night. Breakfast super crowded.

Prós: The staff was very attentive. The place is nice and there are 3 pools.

Prós: The lady was very helpful.Couldn’t have asked for more.Highly recommend

Contras: All perfect

Prós: Friendly and helpfull staff. You can ask about a good place to eat, rent a motorbike or buy tickets to your next destination. Rooms and bathrooms are clean and nobody makes noise at night.

Prós: The woman who runs the hostel is amazing and so lovely the hostel is so clean and so nice and such good value and the staff are so helpful in helping you organise what you want to do

Prós: Sunny Hostel has a great location and the staff is always available to give the best advice to get great tours

Prós: What a stAff. Super kind.

Prós: Friendly staff. Quirky and cute feel with wooden flooring throughout. Good location from airport shuttle bus and also not far from lomprayah bus terminal. Lots of shops and restaurants nearby. Ideal for a one night stop over before going to Koh Tao.

Contras: No AC in the rooms made it very hot. The pillow was very uncomfortable.

Prós: Great location. Friendly helpful staff. Last minute cancellation possible.

Contras: Staff very friendly and helpful, but let noisy people stay drinking after midnight near rooms. Thin doors and creaky floors.

Contras: The sounds of the floor on the corridor.

Prós: Great location and very helpful staff. The room and bathrooms were clean. The room had a tv and small fridge. This hostel was excellent value for money.

Contras: It was a little noisy at night.

Prós: A lot of fans in the room. Lady was super nice. Ferry ride and scooter rent was organized.

Contras: Room was very warm, dark and it was noisy.

Prós: Breakfasts fantastic. Atmosphere beautiful. Close to village, which was interesting and fun.

Prós: The room and pool is really nice, the Front Desk staff is helpful and polite. The F&B staff is professional and willing to assist no matter how busy they are. They always keep their smiles. Walking in the property is really comfort and the beach is beautiful, having a drink in the big fish or bar will give you a relaxing day.

Contras: Sometimes, it was rainy days during our stays, when we are hurry to our room on foot, we have to give way to the club car passing by and making our kids all wet. I think the club car should wait for us instead, as they we well cover by the car and we are in the open area, especially when no guest in the club car. It happened twice during our 2 days of stay.

Prós: Very nice hotel, rooms were good and comfortable, pool was beautiful.

Contras: Far away from everything

Prós: Perfect for relaxation. Room is big, location is quiet, pool is great. Service is excellent. Staff are friendly.

Contras: No proper elivator in the resort. You have to take the stairs. The tide is low most of the time. 90% of the time you cannot swim

Prós: The big fish restaurant.

Contras: The front desk staff

Prós: Beach, breakfast, meap at big fish, staff service

Contras: Too few amenities

Prós: Huge. Great for relaxation away from the crowd. Daily complimentary fruits delivered to your room.

Contras: Location a bit off but it’s okay since near the airport. Reception staffs not so friendly & accommodating.

Prós: The staff were wonderful, friendly and so willing to go the extra mile to make you feel welcome.

Prós: The beds and bathroom were great. Very big property.

Contras: Hard to get to lobby without a golf cart ride.

Prós: View from our room, Andaman Kitchen resto, welcoming staff, the beach facilities of the hotel

Prós: Lovely friendly and helpful staff. Exceptionally clean and spacious rooms. Great location, gorgeous pool and a great little gym!

Prós: The resort is very close to the airport. When we were there (early August for the last night plus a full day) there was plenty of space. Staff was friendly and helpful both in the reception and restaurant. Breakfast buffet with a good selection of fruits, toast, eggs, sausage/ham and Thai food. Without any additional cost we could stay at the pool the full day when we left. Free airport transfer is also offered. De-luxe double room was very spacy, also the bathroom.

Contras: There were some nervous ants in the room but since we were out most of the time not an issue.

Prós: Close to the airport, breakfast was great lots to choose from pool was clean room was cozy

Contras: Front desk and breakfast staff not so friendly ,restaurant need to have more English speaking attendants

Prós: Amazing location, very friendly staff!!! Loved the place!!

Prós: - a short walk from the center but still far enough to be very quiet - very nice pool - quite compound

Prós: Absolutely splendid flora on the territory and around. Pleasant feeling of freshness and natural wood materials in the room. Swimming pool sizable and cosy at the same time. Super friendly people ready to help with every issue.

Contras: The beaches could have been cleaner though this is probably not the zone of responsibility of the hotel. The pool-bar could have had a bit wider choice of ice-cream but probably the lack of options is explained by the low season time of our visit.

Prós: Own private cabin, nicely furnished, excellent airport transfer.

Contras: Nothing to do with the hotel itself. Only a few bars and restaurants a short walk away. Beach full of rubbish.

Prós: Location is excellent! 5 min from the airport, beach front with a lovely garden and pool. Facing the little national park with gorgeous trees. Sunset on the beach is stunning, do not miss it!!!

Contras: Room gets bright at sunrise... dark curtains would solve that. Shower was hot or cold but nothing in between. Could be adjusted. Breakfast could include espresso coffee instead of american coffee only... that would be a plus

Prós: Quiet,spacious,kind staffs, good pool.

Contras: Breakfast could be improved. It was in the rainy season,nonetheless a bit uncomfortable with the sticky linen by the humidity.

Prós: The pool is amazing. Very big and super nice. Free airport shuttle. Breakfast is nice with quite a lot of options. The garden with the bungalows are very nice. We loved the bed. Super fluffy! We slept super good there. The bathrooms were super spacious. Close to the beach. Not good for swimming when we were there but nice to sit and take a walk.

Contras: There were birds in the breakfast dining room eating the food. We told the reception and they apparently realized the problem but didn't solve it while we were there. This is a no-go and not hygiene. The prices at the bar were too expensive. They should do like happy hour with buy one get two or something. Restaurant also is a bit pricey but good. They do have some mosquitos in the garden.

Prós: The cat, Location, hotel staff was friendly The outside showers were spacious and quiet

Contras: The window wasn’t an actual window Very noisy at night, no fridge in the room The lady shower door was broken Shared toilets really dirty

Prós: The price is really attractive and affordable to those who goes for a low budget travel. The facilities i.e. kitchen and bathrooms are shared and clean. The cat is cute ;) The staff are friendly. There’s many restaurants around the hostel. The atmosphere is good!

Contras: Since the hostel locates next to the main road. It’s really noisy which might affect your sleep quality.

Prós: Lovely place to stay, we felt right at home and it was comfy. Great value for money. Also, a washing machine where you can wash your own clothes (and iron) ... Bonus!! Lovely cats! Great staff... They were so helpful! Room was comfy. We even had a night in and watched a movie in the cummunal area.

Contras: Maybe more options to have ensuites, private bathrooms. But, the shared toilets and showers were still alright.

Prós: - Great location at the heart of Phuket old town - Easy to go to everywhere - Nice restaurants surrounded

Contras: Smell from the gutter and mothballs at the toilet but not strong smell.

Prós: Clean room, Good location and friendly and infomative staff.

Contras: no

Prós: Staff were very helpful, the place was in a great location next door to a market / many shops. Easy transfers available at the hostel and the cats were very cute!

Contras: Downstairs female showers - 1 did not lock and the other was out of order. Thankfully there was another outside.

Prós: Located right in the center of Phuket makes it very accessible to travel to tourist spots. The staff is really friendly and helped us book tours at a reasonable rate.

Prós: Great location, in the heart of the old town, staff were really friendly and helpful.

Prós: Nice hosts, good location, free water refill station

Contras: The bathrooms are far away from the rooms

Prós: Staff were friendly, the restaurant "The Moon" owned by them, it seems, was great. Value for money in the heart of Old Phuket.

Contras: Bed was very hard, woke up with a stiff neck and back most days.

Prós: The bed was comfortable, air was nice and cold and staff was super friendly

Contras: The bathroom had a foul odor

Prós: It's quite cheap, the bed was good, the staff was friendly

Contras: the location was not easy to find, the shower didn't work well, the pressure of the water wasn't stable, sometimes the water was very hot and suddenly cold. Hope you would fix that.

Contras: Breakfast didnt look to be amazing so we decided to get breakfast outside the hotel which was not ideal.

Prós: Spotlessly clean, staff wonderful, quiet area, pool beautiful.Breakfast gets a little boring after 10 days a little more variety would be nice.

Prós: Absolutely fantastic! We only stayed one night, amazing value for money! Check in was super easy, staff are extremely friendly and helpful! Even helped us book ferries to Phi Phi and Krabi ! Informed us where to eat on the night as there was a Chinese festival just around the corner! Rooms are very spacious, get so much for your money! Would definitely recommend! Such a shame we only stayed the one evening.

Prós: We really enjoyed the staff. Nauti helped us get laundry service down the street. She even walked with us there and translated. She was delightful and incredibly kind. Staff were smiling every time we spoke with them. Did great job at arranging taxi and pickup for adventures. We are pleased. Also, it’s located in the middle of the dirty city. But the hotel is tucked-back and away from it all. Very clean and safe.

Prós: Friendly staff, nice and clean room. Nice swimming pool.

Contras: Had no internet connection in the room only on the balcony. Breakfast was poor.

Prós: ok for our purpose

Contras: hard beds hard pillows small single beds and very light curtians on the windows

Prós: Staff were fantastic, they went out of their way to make sure my pregnant girlfriend was really looked after and comfortable throughout our stay. The room was spotless and really modern and the wifi worked really well in all areas of the hotel.

Prós: The staff go out of their way to help, right next door to a really good mall with kids activities and the Indy market. Clean rooms, lots of space and movies for when you need to chill. Highly recommend

Prós: Cute hotel Inna good part of town. Shopping near by and cute cafes. The indie market was great.

Contras: The beds were a bit hard.

Prós: The place is convenient and felt is a safe place to stay.

Contras: Night time not so happening.

Prós: Rooms are spacious and location is great!

Contras: No elevator. And Air conditioner is a bit loud.

Prós: no breakfast. locatio and staff excellent

Contras: nothing

Prós: The hotel and the room were nice, clean and colorful. They also rent the motorbike in hotel. Location was fine, very close to old town

Contras: There is no elevator

Prós: clean and very good smell excellent location near by walking street and old Phuket town

Contras: none

Prós: Rooms for very bright and colorful, staff was very helpful, location near old town was excellent.

Contras: Rooms for very bright and colorful, staff was very helpful, location near old town was excellent.

Prós: if you miss the ferry from rassada this place is awesome for a quick overnight stay. The hotel is clean, staff is super friendly and they do not run a scam show like the pier. They charge 400 bht for ferry and transport back to the city/airport which is a fair fee instead of scam artist trying to charge you at the pier. The cheaptest I found on the island was 350bht. I would gladly pay 50bht extra and deal with nice people. The hotel has bunch of restaurants around. The surrounding area looked safe and not too touristy

Contras: The hallway is a little noisy when people are walking and the doors dont seal the noise much.

Prós: The room and the breakfast were ok for one night, on our way to Phi Phi Island. The high point of this place is the location! It is located at about 50m from a nice shopping mall with a market, pharmacy, restaurant and a pub/bar. Staff was nice and we were able to book the boat from Phuket to Phi Phi with them for 350 baht per adult.

Prós: The staf is very nice and helpfull especially Puki which is the best.

Contras: Was there 4 yars ago and the facilitie was in much better condition.

Prós: Great location, and habe parking

Prós: People are nice Hotel looks great and amazing view!

Contras: Far from everything

Prós: The service was excellent and the staff was very helpful. Also, I basically sank into the bed mattress, its was extremely comfortable. The views are fantastic.

Prós: We were recommended to this hotel by family. It was beautiful & welcoming upon arrival. The views are spectacular over the sea & out to the islands. There are several restaurants & pools to choose from during our stay. The staff were exceptional in providing a welcoming & friendly atmosphere that was extended for the entire length of our stay for 7 nights. The food is good and the breakfast buffet was excellent.

Contras: The hotel is built into a steep cliff. You are reliant on the buggy service provided by the hotel for transporting you from your room to wherever you are coming & going around the hotel. There are steps but very steep & the climb up needs a good level of fitness & health& especially in the heat. The buggy service is generally efficient but there are busy times like check in & out. We chose a room with pool access from the room. I now know that doesn’t mean it’s private access. The plunge pool is very small & you do share it with your immediate neighbour who can sometimes include children. Not ideal at all. No privacy. We were generally pleased with the food except for the Italian restaurant where the menu was not enticing. Be warned this hotel is very expensive for food & drinks. Aim for happy hour & specials for menus. The location of the hotel being the east coast makes it quiet as opposed to Patong which is nice but there is next to nothing around you e.g convenience stores or shopping. There is a shuttle 3 times daily to Patong at a 1 hour drive. Very isolated. Taxi’s can be expensive. Phuket town however is closer & offers some good restaurants. Phuket town return from the hotel is around 800 baht. The airport is an hour away & around 1,000 to 1,300 baht by taxi each way.

Prós: Everything was amazing from the service to the amazing staff I have enjoyed and relaxed in my vacation ! Special thank to Owl who were very professional and smiley

Prós: the immediate hospitality from staff was great....concierge went above and beyond to schedule our tours..able to retrieve taxi service very easily

Contras: the rooms could use some touch up and attention to detail. there was mold on caulking in bathroom sink. .very unappealing

Prós: Was good

Contras: It was nice

Prós: Location, Scenic Beauty, Room

Prós: The hotel has 3 pools - even with lots of leaves all the time in them - the water looks reasonably clean.

Contras: - the hotel is in such a remote location you have to take a taxi everywhere which on 3 out of 5 occasions I was told the driver is unwilling to come or to drive over - there is a cheaper shuttle bus to town by the hotel but I was not told abt it. When I enquire I was told solo traveller is not allowed to take the shuttle or I have to pay double. In addition, I am not allowed to book one way trip because I will not be capable of finding the meeting point. I subsequently found the meeting up point in Patong clearly sign posted outside Big C but at an expense 11 times more expensive than the shuttle bus - Phuket is a cash economy, the hotel has an expensive cash machine that charges 3% commission on top of 220bht bank fees. The card came out after cash so on the second occasion my card was taken by the machine. the hotel offered literally no help with my cash situation. Luckily I was leaving Phuket the next day otherwise I would not be able to pay for anything locally - not even leaving the hotel. The hotel staff did two things over my difficult situation: 1) they wrote me a letter and slipped under my door to say they couldn't help 2) they told me they had my credit card info to charge me additional snacks i took from them due to I have no cash to pay for taxi or local restaurant - bathroom smells terrible I'm on top of the hill second floor as well. - so called ocean view is a corner behind trees which is significantly over stated - many of the rooms are on top of the hills, some slopes are so steep making it incredibly hard to walk so you'd have to wait for buggies with other huge tour groups everyday I can't describe enough how disappointed I am with this hotel. It's such a bad mark on the Westin brand.

Prós: Comfortable bed nice view good service

Contras: Mosquito lol

Prós: Staff is very friendly. The property is on a steep hill which makes walking a little tough, but they have a buggy service to take you to/from your room. Breakfast buffet is delicious and served in two restaurants. Rooms are very clean and bayview rooms have a very nice view of the water.

Contras: Locations is a bit far from town. Good place if you just want to stay at the resort.

Prós: Amazing staff all over. Wonderful housekeeping, our rooms were cleaned daily with little gifts or notes which always made our days, amazing quality spa, beautiful food - chef always switched his dishes to suit us. Extremely clean swimming pools throughout the hotel, lots of choice of food, English channels on tvs for the rainy days plus lots of activities organised by the resort. All in all , beautiful people and beautiful resort. Our honeymoon was amazing thanks to this resort.

Contras: Just the distance from everything however there is a shuttle bus that goes to the important places. And also we had to put a sort of deposit down but could only do so using either a credit card or Thai baht. My only wish was that we were warned about this in advance. We had no money on our credit cards and very little Thai baht at that time. Luckily the receptionist was lovely and catered to us and our lack of money and made life easier for us but it did slightly stress us out upon checking in. Some warning would have been nice :)

Prós: The view is absolutely stunning. Every sunset is breath-taking. The pools are amazing. The staff overall was friendly and helpful. For the price it was a great deal.

Contras: This is not the resort for you if you are seeking beaches. The food was good but nothing special. Prices were a bit above average (I'm a NYer so that's even for NYC standards). It's somewhat remote so if you are looking to hang around in town not the most ideal, but if you don't mind that it's not bad. About 45 mins from the marina. Biggest downside it is flooded with Chinese tourists (I am Asian myself so this is not meant to be racial). These tourists bring children and turn an otherwise adult style resort into a free for all. And my wife and I are almost certain housekeeping stole about $30 in cash from us.

Contras: During my stay, the hotel had a wedding ceremony, i cant park my car. The Hotel should reserve the car parking for the customers who stay at the hotel separately from the other guests.

Prós: Stayed for part of our honeymoon, it was a great location, staff were lovely especially the girls in the spa! Best massages! Roof top bar was amazing!

Contras: Bad location. I was confused with another Novotel in Patong beach and i accidentally booked this one in Pucket Town. You need 30-40 minutes to get to Patong and 500-600 baht. The location of Pucket town is awful. The hotel was just good not something special. I didnt like that breakfast was until 10:30 instead of at least 11:00. I am for vacations here, not in prison!

Prós: Great option in Phuket Town, with good value for money.

Prós: Well managed property in the area. Good value for the money.

Contras: AC in the room wasn’t up to the mark

Prós: Friendly staff, extra nice touches of a note, and some snacks.

Contras: Smelly towels, very hot and a bad sleep due to AC did not work properly

Contras: Location was very far from night life and beach Some staff can’t talk english at all

Prós: See previous post.

Contras: See previous post.

Prós: Was in a quiet area, staff was very nice and rooms are very very clean!

Contras: Breakfast was almost 30usd? Pretty unfairly priced, as there is no where else to eat breakfast around the hotel unless you want mcdonalds.

Prós: Excellent location.. the receptionist Miss Nuchanat Pathan was so helpful and walked the extra mile to make our stay comfortable.. big kudos to her.. Good breakfast,clean rooms , really good roof top bar with amazing cocktails .. very little to complain about

Contras: Location not good if you need to be near the happening beaches..

Prós: The room was beautifully decorated, and clean.

Contras: The room smelt like it had just been fumigated or sprayed with something very chemical - the smell did not go away at all, and was very uncomfortable. The stairs were very steep going up to the room, it was awkward to take my luggage up even with help.

Prós: Nice host! Great coffee!

Contras: No breakfast..

Prós: This guesthouse is superb in location as tourists flooding around the Soi Rommanee for photo shooting. You can even sit down in front of the window (room number 1 or 2) to be amazed by the number of tourists visited the area. The ground floor of the guesthouse is the coffeehouse selling very nice coffee! You MUST try!!! The lady boss and the staffs are very helpful and attentive. Very useful map provided by the guesthouse shows major attractions and facilities around the old town. Almost Perfect!!!

Contras: Weekend bazaar's karaoke session is very noisy (started from 1600 to 2200). Fortunately it will end around 2200 so you must bear with the noise. All the lighting is warm-white coloured is quite romantic but is not quite suitable for reading. Maybe mixing of daylight bulb will be another option.

Prós: Great location

Contras: There is no counter service at night and the staircase is hard to climb up and down for people with big luggage and small kids

Prós: The family that runs the boutique also runs the coffee shop downstairs. They were very sweet and accommodating.

Prós: Perfect location, very friendly staff, super clean and great coffee!

Prós: Staff were amazing, as was the location. Very nice bed and shower. Cafe down stairs was very stylish and the stuff they sold was good quality.

Contras: Fridge in the room would have been nice.

Prós: Location and the Cafe on the ground house

Contras: Nothing

Prós: Excellent hospitality and location. The staff (mostly Tiwat) was very helpful and the smell of the coffee from the downstairs coffee shop is priceless. Entrance to the guesthouse and coffee shop is the same :)

Prós: Perfect location in a quiet cute street.

Contras: The room looked better on the picture. So walls were not very clean and the toilet were smelly.

Prós: super friendly & helpful staff stylish & central facilities

Contras: no breakfast options yet, but cafe directly next door

Prós: I like that you enter the property through a coffee shop. The room was very clean and staff very friendly.

Prós: It was well located in the Old Town. It was clean and everything worked.

Contras: Some issues about access or checking in after hours.

Prós: Very reasonable price and good location in main street and Sunday market (the traffic would be block out after 15pm). Really friendly and helpful staff who's coming to unlock the door while the card isn't working. Nice features combine with old house and modern design.

Contras: No lift. The water pressure is very small at the sink. The key card isn't working and we have to call to reset the swipe. It's not easy to see the ID setting with loud music disturbing from the market. The traffic noise from midnight till late is horrible and unbearable, even with 2 layers window and located on the 3rd floor with curtain's on No Help! So if you're a light sleeper or travel with kid, don't ask the room face to the main street. Since it's more like B&B style guesthouse, I can understand with ants, but not expecting to see cockroach eating in our bin! My friend has cockroach-phobia so it's zero tolerance to stay in the room with it. The air-condition is just above the our heads and since my friend has fever and feeling cold, we have to turn off the AC. So it'd be nice if there is a fan provided. Due to the traffic noise and no window open, with no AC no fan, it is hectic and uncomfortable to sleep.

Prós: The staff were amazing. Warm and welcoming. They also helped us with questions about the town and with some photo copying we needed. So helpful and always smiling. The coffee shop downstairs was great too. Great coffee and has a nice café area to sit in and work on a laptop if needed. The bed in room was big enough, room has the bed, a chair and also has the basin in it, not in the bathroom. Location is perfect! Right in the heart of all the things in old town.

Contras: The room size is a little small, as the basin is in the room and not in the bathroom. Also there was no writing desk as shown in pictures, but a window sill with amenities on, and chair pulled up to. I needed one for work, but lucky they had a nice area downstairs to sit and work.

Prós: The location and the staff was very reactive.

Contras: Everything was great. The worst thing was to go up several steps to our room with the luggage.

Prós: Great location

Contras: Not enough water pressure to flush the toilet.

Prós: Great location, just right in the middle of old town area. The café on the ground floor is very cozy with great coffee of course. The room no.4 I stayed in is very clean and equipped with amenities.

Prós: Location is perfect in center of old town , down stair is coffee shop , easy to find food restaurance , can walk around old town , fantastic time .

Contras: N/A

Prós: Very young and pleasant staff! Good coffee!

Prós: Very comfortable rooms.

Prós: Staffs, room.

Contras: Location

Prós: I chose this place as it was just 3 minutes walk to the hospital. The staff were very welcoming and the room was clean.

Contras: The mattress was a little uncomfortable. I could feel bed springs. But the sheets were nice!

Prós: Boutique hotel quiet and hidden away but still close to everything we wanted to see

Contras: The breakfast included was very sparce Toast cereal coffee tea banana

Prós: A quaint little hotel in the heart of Phuket Town. Great Location to travel around on public transport. I just love the retro look of this hotel. The staff literary went out of there way to help each customer. I hope the owner knows that the staff brings and retains customer for this hotel.

Contras: There were times when the bathroom had a strange smell of sewerage after rain. But the stuff right away sorted it with air freshener until a plumber could be engaged.

Prós: Very clean and quiet. Staff are friendly. Water head and water pressure is in good condition.

Contras: Far from phuket old town. If you need to go to patong you need to take a bus to the old town and then take another bus to patong.

Prós: The room was far exceeding my expectations, was very comfortable and a very good size! The bathroom was very clean and the shower lovely! The staff were very welcoming and helpful. Its a perfect location for the Bangkok hospital and very good value for money. Taxi to Central Festival is cheap and quick! Highly recommend this hotel!

Contras: Nothing!!

Prós: Really quirky and nice and great neighbourhood if you are looking for non tourist. Staff were lovely.

Contras: Hard mattress and breakfast not great.