Hotéis em Phuket

very friendly staff, private beach, excellent spa!!

Cleanliness, friendly staff,location,nothing was too much effort for any member of staff.stunning holiday.

Lots of steps, but it kept us in shape.

location .comfortable ,lovely staff, food....every thing

nothing

Hotel location is excellent as it's walking distance to busy patong beach and shopping area. The food served around patong are excellent.

This was my 2nd stayed. The hotel staffs attitude toward westerner and asian seems to be different. Quoted an eg, we were made to wait when some european checked-in althought we were at counter much earlier. I find that offensive and rude.

The hotel had several activities available for the guests. Nice restaurant. Nice pools. Nice bars. Nice beach view from the pavillion area.

The rooms were a bit cumbersome to get to. There's no elevator at the hotel. The rooms are spread out around the property.

The only nice thing about the hotel was the swimming pool.

First of all the staff. It was not helpful at all and whenever I asked about activities I could try at Phuket, either they did not know or they have told us three times the price other tour operators have told us. When I have asked for taxi to the town, in the beginning they have told me double price and when I have told them it was too expensive they have changed the price. The quality of the breakfast is very low. Moreover, I have seen small cockroach walking on the food. My room was smelling mould and in general I found the hotel dirty.

The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!)

The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.

Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids.

The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.

great location, with easy access to nightlife and beach

really clean friendly and safe hotel, excellent staff, booked one night but went back after dive trip and stayed 4 more

the pool at the top is little more than a plunge pool, some of the design items like the goldfish in a tiny tv is just cruel

The service is amazing the staff are wonderful!

Some lights didn't work, hot water was hard to get at times, the room has ill safety features, the lion was only changed every 5 days. but for a 12$ a night hotel what can you expect. great value!

Starting at the front-desk, the staff are uniformly charming. I say this advisedly, as of course Thailand is well-known (and correctly) as the "land of smiles"; however they really are exceptional, even for Thai!. In conversations with staff I was given to understand that the reason for this is that the hotel's founder (now prematurely deceased, unfortunately) insisted that the attitude of the staff to the customers was crucial. He succeeded!

The location is a little remote and the transport service can be unpredictable. It needs to be absolutely reliable.

Nice pool

Great rooms as well as a swimming pool, also I liked sauna. Close to the beach. Far from noisy places.

the only thing I did not like about this hotel was quet expensive Internet. At the same time you can easily find a hotel with free wi-fi in Phuket.

Handy location near enough to beach (500m), shops and bars while still far enough away for some peace and quiet too

The kitchen was closed and the neighbouring substitute was a bit dodgy looking

The rooms were large and lovely. Well located on the corner of the Patong circuit, within easy walking distance of the beach, the shopping and the nightlife. We just loved the feel of the place

Pool was tiny, we were not allowed to check out an hour later even though the hotel was not even half-occupied.

too far from the beach about 15 mins of slow walking

I liked the fact that the Resort is set in a tropical, rainforest surrounding

The only negative was that it can be a long walk to the main entrance from your room

The bar was very nice

Room service was a bit hopeless. They forgot to give us toilet paper and even didn't xhange the sheets when we requested them to do so

Very dedicated staff: warm, friendly, focused on guest - always doing their best for you/your stay. Good location and rooms but need to take 6th floor poolside; pool area very good. Food and service good. Adequate room TV (if that's what you need) and internet. Good location within Patong - everything in walking distance.

location was the best,room was amazing once upgraded

not enough sunbeds and pool in shade alot

this hotel is value for money..love the cleanliness of the room..will recommend this hotel to others...

customer service sucks!!

Yeah this hoetl is good specially its swimming pools but problem is no intenernet connection or no any business center. Should have business center with all facilistes such as com, internet , printer , scanner etc.Otherwise some times become problem for guset. Also they have put one department for tour progamme.Thanks Manik

Very pleased with the hotel. The rooms & facilites were very nice as were the staff.

swimming pool, excellent service, perfect spa, location , speciuos room the studio at busakorn wing , easy access to the swimming pool as we was in the ground floor, free wifi

nothing

My first imprression was when i arrived at the hotel by A warm welcome By Reception Staff..i really enjoyed my stay In Holiday Inn looking forward for next trip....

Nothing everything was perfect

the upgrade from standard room to superior was fantastic as the new room was quiet and had good views front and back,breakfast was excellent,we were very happy and would recommend to anybody.

staff very friendly...good food...clean & 5star...close to beach & shopping but far enough away from noice

nothing would stay again

I would not recommened this hotel to anybody. The service was horrible and when we addressed our problems to the manager he was unapologetic and did not seem to to care. The service in the bar was ridiculous, had to wait for than 30 minutes for a drink. The rooms were not in that great a shape although we were told some were under renovation.

From the time we arrived at the desk, we were treated like royalty by the staff. The welcome lai and drink set the mood for an experience not to be forgotten. The staff arranged transport and bookings for outings,breakfast was superb, room service was good and the pool is always being cleaned. Taxi's or 'limousines' are available quickly to ferry you to the major attractions on offer. A good idea is to book a limousine for the day (cost about $*) and the driver will take you any where you want. The 'Fanta Sea' show should not be missed. A great experience.

Beautiful entranceway and bar.

Five dollars charge for left over food on ones plate at the breakfast buffet?No drinks in the room's refrigerator?Overall, penny smart and dollar dumb. Poor management overall is pretty evident.

Great for families. Not for single guys.

Staff were friendly. Bed was comfortable.

There is NO Airport shuttle. We filtered hotel search results based on airport shuttles since we were arriving after midnight; no such amenity is offered and it was about $30 for a taxi. We could have paid less and been closer to Patong which is where we spent most of our time, taxi-ing back and forth. The home image of the pool next to the beach is also misleading. This hotel is about a 10 minute walk from the beach. Other comparably priced hotels on Phuket island have their own beaches, so be careful when you book. This hotel is not centrally located for nightlife or shopping or restaurants. It's about an $8-10 taxi to Patong. Had the listing not been so misleading we would have stayed elsewhere. Otherwise it was clean and comfortable, just know that there is some dishonesty in the posting and ask questions before you book. We felt duped.

The hotel and staff were great! very clean and unkept resort. They provided 2 free bottles of water daily. Great views and location for proximity to shops and ocean. Taxi service to and from airport. If we were staying in karon beach again we would definitely stay here again.

down side is the amount of stairs however there are elevators for use to upper rooms. Make sure you include breakfast in you initial booking or they charge 321B a person each morning and they won't let you upgrade either once you check in.

Very clean, good location in the more family-friendly beach of Phuket (Karon), few minutes walk from the beach and the Main Street. Three nice pools, good breakfast and view of the ocean.

Smoke free (I'm a smoker). The hotel is built on a hill so the way to the room was a bit confusing, but the view was worth climbing the stairs

We spent a great days in this hotel. It is may be the best in Patong Beach, since it has a great location, near walking of Bangla Road (the street of bar and discos) and close to restaurants, shops, etc., but just at the end of the maritime street, so you can relax without nosies. The hotel is very nice and clean, every day you can see many people cleaning everything, and the breakfast is so good. But for us, the best was the nice people that work in it, specially Mr. Prasarn, the Food&Beverage Manager, who always tries to help you and feel comfortable. It was our Honey Moon and he prepared a fantastic menu for us in a romantic night. Thank you very much also to Max, one of Mr. Prasarn's team members, for his exceptional service and work during our stay.

Location. As have organized a breakfast (under my request) in birthday of my wife.

Room is moist with old furniture, moist bed. A long time it is being needed of repair. It was Deluxe room.

Amazing surroundings, very nice staff (not very good english though). Easy to reach the beach, but via the 'jungle' so it is quite advneturous. Very well maintained, very good view from the rooms/villas.

The hotel have good view to the Andaman sea,not far from both Patong and Karon beach.It's a quiet and peacefull and most of the villas look over the sea.

The aircondition was too noisy and cools off very slowly.The villa is actualy a luxury wodden,badly isolated bungalow that gets hot,even if the aircon is working.The TV is very small and far from bed.There is a lack of menus variety,the breakfast is poor.The staff is nice but needs skills improvment and better management.Need to learn more english.And last but not least they late with orders or simply forget it at all.

The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious.

Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.

One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...

Nice hotel. Clean. Friendly and sweet staff. Decent breakfast buffet. Close to Bangla road and walking distance to Patong beach.

Got rooms on discount. Would not have been happy if I paid $250 like they are listed now. But for $125 it was good.

The location is excellent. The pool access rooms which are a few meters from the beach are also excellent.

Its a bit expensive.

In general it was very nice hotel

Bathroom without locks

Great food and lovely friendly staff. Nothing was a bother.5 Wonderful pools.

Need to book an exclusive room rather than the stndard room which could do with a litle updating

the convenience to the beach and shops

when we first went into the room, the toilet was really dirty!