Hotéis em Nova Orleães perto de The Outlet Collection at Riverwalk

Prós: I loved the scenery of my room and the amount of space it had.

Contras: N/A

Prós: The evening happy hour had limited choices but was still enjoyable

Contras: Breakfast was limited to grab and go because of the covid situation. Luckily the diner next door had a full menu.

Prós: Great location & amenities!! the front desk was amazing. We will be back!

Prós: Everyone was friendly. Helpful.

Contras: No

Prós: In the heart of downtown and lovely attentive staff.

Contras: No.

Prós: Everything looked upscale!

Contras: No.

Prós: Very accessible to different streets. Room was very comfortable

Contras: The ramp in the garages are steep. Due to covid there wasn't much choices for breakfast.

Prós: Excellent customer service, very clean and courteous!

Prós: The staff was absolutely wonderful! It was a great location and very clean. I really enjoyed the "kickback hour" as well.

Contras: We didn't have housekeeping. I'm not sure if we were supposed to request it but when we got back to our room we had no clean towels or toilet paper. I think I really HATED was there were people smoking in the pool area. And they were not just smoking cigarettes, they were smoking weed! Not only did they not care about others around them, they did it in front of their children as well. And there were also people arguing loudly in the hallways. This was not the hotel's fault but I really wish we could have spend more time in the pool. As secure as the building was I'm surprised they didn't notice these so-called guests were openly smoking marijuana in public.

Prós: The room was very nice

Contras: We couldn’t sleep because of the next door guest I am extremely disappointed I called the front desk twice with no response I really would appreciate if someone gives me a call to resolve this matter please I spent almost $200 dollars and didn’t enjoy my stay because of someone else

Prós: Excellent location. Had good free evening food. Decent breakfast. Nachos for vegetarians in the evening, bagels and muffins in the morning. Nothing for vegans tho :/

Contras: Staff seemed frazzled due to covid changes and limited staff. Hotel room AC is off until guests check in so it was hot when we got there. All the hotels in the area pretty much charge for parking but we still didn’t like it.

Prós: Hotel was extremely clean. Ethan was exceptionallly friendly and knowledgeable.

Contras: Room was hot and took a long time to cool off. Location was not desirable.

Prós: Located convenient to where I needed to be. Extremely friendly staff, several asked to assist me upon check in. Clean room, very comfortable bed.

Prós: Creative environment, quiet and peaceful

Contras: nada

Prós: The staff was great. From James at check-in to the room attendants to the valet guys everyone smiled & was always helpful. Looked like they genuinely enjoyed working there. King Room was not big, but had everything we needed including a refrigerator. Bed was very comfortable. Linens were soft. Aveda toiletries were nice. Water drinkable out of sink. Lots of good restaurants within short walking distance. Easy walk to the Quarter, aquarium. Outlet mall, & cruise docks. Great location for a quick walk to the parades.

Contras: Valet was $40/night. Bathroom was a bit small but functional. No fan, so it fogged up pretty quick from the shower. Attached Restaurant was a bit overpriced compared to surrounding restaurants. Brunch items were good, but not consistent in quality each day. Bar staff very attentive but restaurant server was not. Bloody Mary was $11. The Happy hour prices were comparable to area bars/restaurants.

Prós: Clean.

Contras: If you expect good customer service try bringing a pocket full of cash because evidently big tips are expected for every little thing.

Prós: Everything was great people location and property

Contras: The employees

Prós: It's nice if you want to be closer to the art galleries and a few streets away from the French Quarter chaos.

Contras: Since there is no on-site parking, the valet fee upon checking out is a killer.

Prós: Customer service was exceptional "Great"

Contras: Staff was Great!!!

Prós: Very clean and modern. Comfortable bed and pillows

Prós: More than i expected! Food was excellent! Location and service was wonderful. Would definitely recommend!

Prós: Staff was friendly

Contras: The rooms are dated to the point where it feels a little unclean. Room facilities also really need an update. Overpriced, especially compared to other places in the area.

Prós: the rooftop pool was great, the location was also very handy

Contras: nope, wish all hotel experiences went this well

Prós: Close to a bunch of restaurants and an easy walk to Canal St and the river. Despite being on a main road it was very quiet.

Contras: Check in time was 4pm.

Prós: Great location near to everything! Loved the music in the bar / lounge, Lena Prima Band was awesome.

Prós: I loved the look of this hotel inside and out. Excellent location in the French Quarter.

Contras: I had a king size bed and there was not much space to walk comfortably between the bed and the television cabinet.

Prós: The staff is amazing! Cedrick was the doorman and he is the absolute best! He is prepared with anything you might need, is always friendly and helpful, and will call ahead to places and look up directions. He’s the best!! Michael and Fritz are hotel managers that were working in the restaurant, Criollo, during our stay. They were also amazing! So friendly, helpful, and great advice and suggestions for us! They made us feel like royalty! Grade A people all around. The hotel is beautiful and so clean! The beds are super comfortable and we had everything we needed for the week. The pool was a bonus for us and we enjoyed some relaxing time in the rooftop pool and fitness center. Thank you Monteleone for our best stay yet in New Orleans!

Contras: No complaints here - everything was perfect!

Prós: I have been walking past the hotel for 30 years and have wanted to stay there. It came up during a hotel search and was reasonably price so I jumped on the room rate

Prós: This hotel exceeded my expectations! They treated me and my ESA dog with 4 star service! They gave my dog water and food bowls, a toy, dog baggies, and a monteleone collar! I will come back!! oh shower and bathroom is superb. great water pressure!

Prós: Very clean, staff was very friendly.

Prós: Location, bar and staff. Any hotel with six plus pillows ALWAYS is a win!

Prós: Beautiful hotel.

Contras: Can hear people through the walls.

Prós: Staff was amazing, room had amazing views, slept like a baby

Prós: Location and quality

Contras: No

Prós: the lobby

Prós: Location

Contras: Restaurant food was terrible

Prós: I liked its atmosphere of a first class european hotel, the very good taste shown in the decoration of the room as well as the elegance of the reception area.

Contras: During our stay the used soap and shampoo were not replaced when the roorm was made,

Prós: This hotel has the perfect location for a tourist travel in New Orleans, one street away from Bourbon street and a few blocks from Jackson square. The Hotel has also the best house keeping I ever had in the USA. They really think of everything.

Contras: Unfortunately breakfast was not included in the price although this could easily be foreseen.

Prós: The hotel location was fantastic walk out the door to all the restaurants, night life etc., Bathroom very clean. Great Bar down stairs. The Old world charm of this Hotel is really nice.

Prós: Top notch hotel and facilities. The front desk clerk could have been nicer, but overall it was a great stay.

Prós: Location.

Contras: We had a bad problem with people smoking on our floor and it was a non-smoking hotel. I complained several times but the staff did nothing except spray air freshener. I came home with a sinus infection from all the second-hand smoke.

Prós: essence festival

Contras: n/a

Contras: Wished we could have checked into room right away when we arrived. Still, hotel did make a real effort to have the room available within a couple of hours.

Prós: hotel was really nice . valet parking was not so good it took 30 minutes to retrieve my car.

Contras: valet parking

Prós: The staff was very pleasant and accommodating. The location is excellent; within easy walking distance of dozens of restaurants, Bourbon Street, art galleries, grocery stores, even a drug store 1/2 block away.

Contras: No.

Prós: the location

Contras: the staff should learn how to smile and be friendly with their customers.

Prós: Customer service was excellent staff was very nice and helpful the hotel was beautiful

Contras: The Sauna room & hot tube needs major upgrading paint peeling and wood benches were shreading and broken

Prós: Location

Contras: Twice, didn’t have water that got hot enough for comfortable showers. But, staff was able to fix immediately. What’s up with that?

Prós: Centrally located. Nice feel. Nice lobby.

Contras: Our room was not ready upon arrival even after calling to confirm. It's a busy time of year at Mardi Gras but plenty of time and for warning to prepare for the crowds.

Prós: The location

Contras: This hotel is in dyer need of a remodel. The shower tile was cracking, fixtures were old, nothing looked clean due to being outdated. Loews should be ashamed to have this product on the market. Very very disappointed, would never stay here again.

Prós: Location and staff was very friendly

Contras: Bathroom furnishings rusty and dirty. Walls covered in dust. Peeling wallpaper under sink. Obvious water damage

Prós: Wonderful experience and centrally located for enjoying the city.

Prós: Everything

Contras: There weren't any vending machines The hot tub jets we're very low

Prós: Great location

Contras: Nothing place was great

Prós: Very close to the action but far enough you got a good walk in (1 mile?) to bourbon street etc.

Contras: Expensive

Prós: Love the service and the bell man

Prós: Nice hotel, great location.

Prós: Loews is situated perfectly close to both the Warehouse District and the French Quarter. I was able to walk to a number of restaurants, shops, and attractions within a reasonable distance. The room was a little swank and beautiful!

Contras: The coffee that came with the room was not great. I would have appreciated a discounted offer for the Peters & Poydras restaurant.

Prós: Location

Contras: All its restaurants were closed, even the coffee shop. The connected parking lot gave the impression that parking was free. Thus our vehicle was booted causing us delay & extra expense.

Prós: Location

Contras: Surprised there was no microwave.

Prós: Everything

Contras: No

Prós: Great view!!!

Contras: Everything was great!

Prós: Great experience looking forward to coming back.

Contras: It's was nothing. Everything was great.

Prós: The hotel is nice but the Manager has a horrible attitude.

Contras: I had my room booked for 2-3 months ahead of time and when I arrived the room I had booked wasn’t available. In fact they claim they had no suites available at all.

Prós: Everything about the hotel was nice and friendly staff.

Contras: The room did not have a microwave and I was not aware of the $250 Deposit

Prós: The location and view from my room

Contras: They had their parking garage closed to customers so we had to pay for parking and for it being a Hyatt I expected a microwave. Also I was followed into the hotel by a weirdo. Shouldn’t be that easy to get into a hotel that nice

Prós: Elevator

Contras: No microwave the parking area

Prós: It's elegance

Contras: The room was so mediocre, and I didn't like the fact that, literally, everything was closed. I wasn't informed about it until after I paid. All we could do was sleep, and that's it. The parking was extremely high, and we had to pay again every time we lef

Prós: Lobby was lovely and if amenities were open could have been lovely

Contras: Staff were not helpful in identifying or assisting with finding food or transportation to airport.Provided a list of restaurants that “delivered” but they actually did not.Room had nasty open package from previous guest near the bed and counte

Prós: Location and price

Prós: Look of the hotel was nice

Contras: Pool was closed, pool table was closed, basically everything That pulled me into booking my stay here was unavailable. While I was surrounded by other hotels with open pools

Prós: The location and modern decor.

Contras: My towels smelled horrible. I think the starch product used on them reacts to steam from a hot shower to produce a foul odor. Also, while the hotel offered a few breakfast options, there were no lunch/dinner options.

Prós: I like the location and the friendly

Contras: No pool access and room plus bed was small. Hallways also had a funny smell

Prós: Everything was strong ! Great location ,nice room , excellent price, good service. Not the first time I've stayed here.

Contras: I had to hail a taxi to the airport by myself, but that was no big thing.

Prós: The property was very nice and clean.

Contras: The soda's are very expensive, but i still purchase one.

Prós: No good Josué keepin

Contras: Good

Prós: The location

Prós: It was clean has a nice view everything was in Oder

Contras: I paid for breakfast but it was closed I spent extra

Prós: Location was great, walkable everywhere in under 20 minutes. Room was cool looking.

Contras: A blanket in the bed. A window in the room. Not having to pay for every individual breakfast item. $3 for a banana after $400 a night for the room is insane.

Prós: Everything

Prós: Location

Contras: Room was small and simple.

Prós: Great location

Contras: Housekeeping staff was not great.

Prós: Staff, location and decor

Prós: Location and friendly staff, especially hotel employee who checked us in.

Contras: The room we were assigned had 2 double beds and though clean, the mattresses were very worn out and saggy. First time we experience this as the beds are always very comfy!

Prós: The bed was very comfortable

Contras: No, the hotel was great

Prós: The friendliness and helpfulness of all the staff! the hotel was extremely clean as well.

Contras: Nothing. Everything was great!

Prós: Front desk staff did accommodate requests. No

Contras: I was expecting bigger to accommodate 4 people. With the price we paid in advance I expected a frig & microwave. We all kept hitting are toes on the bottom of the toliet getting in & out the shower. The water pressure was low in the sink & the faucet hung over so far you could bearly put your hands underneath it. I never slept in a hotel that didn't have a top flat sheet between the comforter I had health issues. I tried asking cleaning people & front desk if the comforter was changed each time someone new checked in. Cleaning people didn't understand cause the didn't speak English & staff couldn't verify if comforter were changed when new guests occupied the room. It was just too tight. We had four people & they only kept giving us enough towels for 3 people.

Prós: Bed was comfortable and decor was nice great location.

Contras: The security personnel. But the manager Steven. Was alerted and solved the situation. Steven was very professional in making sure each guest have awesome time.

Prós: The staff were all so helpful and nice.

Prós: Staff was very friendly and accommodating. Location is terrific; easy to reach any spot within the City.

Prós: Nice staff and very clean

Contras: The lighting in the rooms are terrible. Very low light and difficult to see.

Prós: Comfortable bed. Location

Contras: Breakfast

Prós: The staff when I checked in was extremely friendly and helpful

Contras: The wait time at valet was sometimes 15 minutes even when I was the only person waiting for my vehicle. I would call down request my car and still had to wait an extended amount of time.

Prós: Location great. Room very good Bathroom challenging Overall terrific. Parking options suck

Contras: Already noted

Prós: I was extremely disappointed in my stay at the W. I will never stay at another W again. It was not worth the 200 I paid per night.

Prós: Location was superb, room were clean, and staff were excellent.

Contras: Pillows were a bit hard to make comfortable.

Prós: friendly, Luxe, design

Prós: One of the best staff and facilites I have ever stayed at. The staff are incredibly helpful and friendly. I was blown away by the service.

Contras: If I had to pick something, I didn't like the pillows. Too hard, but that's just me.

Prós: The beds were Awesome! Very comfortable.

Contras: Wet spot on the floor of the room. Bathtub a little dated.

Contras: The staff did not apply a 4* hotel service. Several of the nice appliances provided in the room did not work (iPod speakers, radio/alarm clock) and electricity sockets in the bathroom were ,alfunctioning and therefore dangerous to use. Worst of all, we were charges for several services/items we did not use: valet parking, mini bar and a large phone bill came out of nowhere.