Hotéis em Marina

Prós: Location was fantastic. Very short walk on a private path to the beach. Close enough to town for shopping and running errands.

Contras: Room is incredibly small, even for just 2 people. Walls are PAPER thin! Not worth $1,000 for 3 nights!

Contras: Looks like a beautiful hotel, but they cancelled while I was halfway through a long drive to the hotel for a wedding. Had to turn around and come home and miss the event.

Prós: We love this place! We came here last year and fell in love! Pet Friendly, right on the water, you get your own golf cart, and a decent restaurant with full bar right there! The rooms and view are the show stoppers! Wish it was a little more reasonable in the price but location location location!

Contras: Thing have changed since our last visit. The hotel and restaurant are undergoing a change of ownership and they have made some strange decisions. First they no longer offer golf carts for each room, complete bummer. It really was fun and a total selling point. They are still on site but just not in use. If they change it we would come back. Also the hot tub was out of service, by the sign for quite a while. For a chill coast a hot tub is key. The restaurant leaved much to be desired. Although we love the outdoor fire pit tables the menu was haphazardly blocked out by falling taped pieces of paper abs the food was not great. Don't really see the point of the sushi, it seems like if you did pizza, steaks, and a few fun Hawaii dishes you would make your life and food a little easier. Little things but it makes a difference when you are spending a $1000 for 2 nights stay.

Prós: Pool, location, room, atmosphere

Contras: Golf cart did not work on second day, reception area should be bigger.

Prós: Being on the dunes and right next to a beautiful beach was lovely. The room and bed were very comfortable.

Contras: Coffee wasn't hot

Prós: I loved the fire place and open balcony overlooking the beach and ocean.

Prós: Amazing place to stay, right on the beach, great, friendly staff

Contras: No.

Prós: first i got upgraded which helps, but everything was right clean, things work,

Prós: A very comfortable & attractive room, the half bottle of excellent red wine was a very enjoyable welcme gift.

Contras: The lack of a restaurant that matches the quality of the accommodation is a distinct disqapointment. Room service food was indifferent and expensive.

Prós: The view of the ocean, the fireplace, balcony and bed.

Contras: The two chairs are very uncomfortable. Needs club chairs that are more comfortable.

Prós: My room was a delite. I could have stayed in my room for my entire trip. I had all the comforts of home in my room, a great view and patio

Contras: the tv would not power off and one could not do so manually. I also felt alittle confused with directions but eventually figured out how to get out of the hotel. and in the bathroom a counter or shelfing was needed to put out makeup bag etc.

Prós: Great location! Friendly and accommodating staff. Right next door to Monterey attractions without the busy tourist a traffic. Just a few steps from the beach. Loved it.

Contras: No complaints definitely plan to return.

Prós: The staff appeared friendly, didn't really have a need to contact them often. Nice location close to shopping, eating, etc. The bed was comfortable.

Contras: Old and outdated facility, sink area was scratched up some chipping too. Toilet seat also had scratches and chips. The shower water shifted from hot to cold on its own while taking a shower. Carpeting a bit old. Somewhat of a musty smell in the room overall. Old tube tv, but not the worst thing I guess.

Prós: The experience was a disaster. As bad as it gets for customer service and facilities. I checked in and went up to the room and the heat/AC unit has no cover! The wiring and fan exposed. The room is filthy and the wall paper peeling everywhere. The carpet looks like it wasn't cleaned for months with large stains. I called and asked to change rooms, the attendant refused and stated "i can get you blankets for the night and you can ask to have it changed in the morning"!! "The hotel policy is not to change defective rooms till business hours" I was stunned. I walked back down to the front desk which was closed and they'll talk to you from a side window. I demanded a refund and canceling my booking. The employee said ok but after calling hotels.com he refused. I called the police and had an incident report and the officer witnessed the room condition. Legal action pending. Stay as far away as you can from this place.

Contras: Everything! Stay away from this dump.

Prós: The beach

Contras: The junkies in the parking lot getting high. Dirty hotel room Overall scary experience

Contras: rooms very small water in shower either hot or cold did not mix well

Prós: Front desk service

Contras: Nothing

Contras: There was not enough parking space. We went out to Monterrey for a night out and came back around one o'clock and could not find a single parking space to park. I had to parked at the hotel next door. Also the coffee maker was old and rusty and requested a replacement and never got one. Also bathroom could had been clean more throughly, I wouldn't stay at a western again. We could have stayed some where else better for the priced I paid

Prós: It is walking distance to a nice beach and a short drive to Monterey. We ate at the restaurant right across the street from the hotel. Friendly staff. Very good value for the price.

Contras: The beds were comfy but the pillows were round hard balls. Walls are a bit thin but but the neighbors weren't noisy.

Prós: The location was the best part about it. Quiet area walking, distance to beach. Breakfast was good.

Contras: Very noisy when adjoining units turned on water. People walking by having a conversation at normal level seemed to be amplified from inside. Breakfast area is very small, not enough seating.

Prós: really nice

Contras: Had my do not disturb sign up...lady knocked and entered..she was real surprised to see me. The sign was up for a reason..do not come in. Bed was comfortable, carpet was wet. Shower was slippery.

Prós: Though the price is higher than an average Motel 6, the rooms are great. Hardwood floors and recently updated appliances made it feel much cleaner and more comfortable than the usual motel experience.

Prós: The newly remodled rooms and layout was excellent. Very "non-hotel" feel. Loved the cleaner feeling wood floors. Pillows were much better than more expensive chaoms.

Contras: The rate per night, regardless of location, was far too high. Paying for wifi with that type of rate turned me off.

Prós: Not much

Contras: Bathroom and sheets were dirty

Prós: The location is great, the price was excellent and it was quiet and peacefull. ,

Prós: It was cheap and you kind of get what you pay for but if you have the money definitely don't go here.

Contras: I literally don't believe someone cleans the room even remotely well after someone stays there. My trash can had a used condom in it and there was long black hairs all over the sheets and blankets.

Prós: it was really nice and quite..

Contras: i loved everything bout my stay there

Prós: It was a clean no frills room that fit what we needed - easy to find and at a good price. We were staying at that location for one night while traveling Hwy 1.

Prós: It's a newer Hotel, so decor is not dated.

Contras: The suite is basically the same as a king room but double the price. The room felt slightly larger, with same floor plan. Nothing, like bedding, etc felt more luxurious. The room is not worth the upgrade.

Prós: Free breakfast, pool, lollipops

Contras: No refrigerator in room and no jacuzzi

Contras: Eating area was crowded. They have too many tables for the space.

Prós: This was a great value hotel, conveniently located not far from Monterey

Prós: Good breakfast Ann’s was able to feed ll my kids. Nice staff. Main lobby has been upgraded.

Contras: Breakfast was really crowded.

Prós: EVERYTHING

Contras: NO

Prós: The room was outstanding and large. Enjoyed the space.

Contras: The tv was a little confusing to work.

Prós: Clean and the Staff are friendly

Contras: Keep up the good work

Prós: The double queen size room was very large. Continental breakfast was average but well stocked and the employees running it were attentive.

Contras: Both the room and the hotel as a whole were not super clean. Specifically the floors of the room did not appear to have been properly vacuumed. The stairwell also had not been vacuumed in a while.

Prós: Convenient location and spacious room.

Contras: Linens were not clean. Bathroom was dingy. Strange smell in room. Poor breakfast lacking hot items, and ran out of coffee. Staff was unhelpful with correcting problems, rude, and incompetent.

Prós: Stayed here before, easy to get to and great waffles. Rooms are clean and nice.

Prós: Perfect! Great location too.

Prós: The price was good.

Contras: The workout facility did not open until 7 am because it is located next to a hotel room. Not very practical for guests.

Prós: large, spacious rooms, courteous and accommodating staff

Contras: pricey compared to the location

Prós: Hotel is roomy and comfortable.

Prós: Location

Contras: The Sink in the bathroom is plugged up as well as the bathtub the carpet did not look like it was vacuumed and the complementary breakfast was very unsatisfied for it having the name that it has you can get a better breakfast at a best Western

Prós: The staff was very polite and willing to help. Knowledgeable about the area.

Contras: Second time, I love it.

Prós: Very friendly staff. Renovated room. Very comfortable. Large parking spaces. Good price.

Contras: Nothing.

Contras: Heater made too much noise. Children in room above us made too much noise. Sleep was difficult

Contras: Under construction - construction noise, and unfinished areas all over the place. Avoid for at least 3-6 months.

Prós: Good location and friendly staff. Close to Monterey and other coastal cities. Peaceful relaxing atmosphere.

Contras: Bed too soft. Room had a musty odor.

Prós: very close to grocery stores and close to Monterrey overall only reason there are positives was only the staff was friendly and location access to freeway and groceries.

Contras: upon inspection of room, first thing my wife and i noticed is the room smelled of cigarette smoke. 0 amenities though there was a stove, full fridge, no pots pans. 1 small tv and had zero kid channels but yet every adult channel. had to ask for a room lamp in the master bedroom as there was not one. Comforters were itchy, i suspected bed bugs though i could not find them. shower was had one of the worse water pressures i have had in years. poor ventilation. No hangers, no ironing board or iron. door only had a single lock.

Prós: I was looking every where for a hotel when we were staying in Monterey but every where I looked was booked. I read the reviews that this place was clean and a good place to stay and so I booked a late last minute reservation online. The guy at the front was very kind. He checked us in with no problem, even though it was 11pm, and came upstairs to help us to our room because the door key got stuck. Once inside our room it was very clean and neat. I came with my husband and our two kids. There were no complaints here. Beds were comfy, sheets were immaculate, room was very clean. There was no air conditioning but its so cool that close to the water you don't really need one. I cracked a window and the cross breeze and fresh air were more than sufficient! I will definitely be staying here again the next time me and my family are in town.

Contras: There was very little water pressure from the shower. Also the heater thermostat did not work. We set it at 80 we were freezing and went to bed, when we woke up the heater never kicked on but the ceiling fan did? So weird

Contras: Facilities not to standard expected for four star rating

Prós: Fast check in, lots of parking

Contras: Overpriced, Noisy rooms, Poor F&B operations,

Contras: our TV didn't work very well, it would freeze up and the screen would turn into pixels. An engineer came but wasn't about to do anything about it. We were disappointed because we just wanted to watch a movie without it constantly freezing up.

Contras: Hotel receptionist at the front lobby. Upon checking in, he literally gave keys and handed it over. Didn't explain anything else, parking, amenities, etc

Contras: Ask me of I would like a room close to the pool, rather than just assigning me there. Very noisy if you don’t have kids.

Prós: Everything!

Contras: Nothing!

Contras: The facility is so outdated that during our recent stay for Labor Day weekend the AC unit, which was only a wall plugged unit, failed. The room temperature was unbearably hot due to a heat wave. I called about the problem in afternoon and kept getting the run-around from the management that facility was going to fix it soon. I kept calling and visiting the front desk and finally at 11:00 pm the management told me that there was nothing they could do. Needless to say, our stay was very frustrating. I would not recommend staying at this facility while visiting Monterey especially during the summer.

Prós: Beautiful room, beautiful view and very convenient to all of down town

Contras: It seems the nicer the hotel, the less accommodations. No free coffee or breakfast, business center computers needed to have browsers updated, too many kids in the spa

Prós: My wife and I live on east coast and celebrated our 25th anniversary in California. We stayed at a Hyatt in 3 out of the 4 cities we spent time in. We started with the Hyatt Regency in San Francisco for 4 nights which was fantastic! We then stayed here at the Hyatt Regency in Monterey which was not what we expected. We upgraded to a room facing the golf course. The view decent. The staff were very friendly. The location is good if you're a golfer. Otherwise, I would rather be closer to the beach.

Contras: My primary complaint was the lack of central AC. I don't know if all rooms are setup this way but our room had a portable air conditioner. It does the job to cool the room but it is extremely loud and the compressor kicked on and off all night. If you can sleep in 72 degrees, you won't have a problem. If you are like my wife and I and like it 67-69 degrees, you may want to consider another hotel. It has a huge impact on a good night's sleep which is the main purpose for renting a hotel in the first place.

Prós: Very nice grounds. Facility and staff were very nice.

Contras: Rooms look nice but not very functional. Modern hand shower makes a mess and not easy to use. Indoor free standing A.C. unit is needed but is as loud as a train. Closet door won't stay shut. Ceiling fan wobbles and makes noise. Soda machines were down. Stupid small things that could be easily fixed.

Prós: Very good stayed, really enjoyed!!

Contras: Beds were uncomfortable no movie stations not worth the money.

Prós: The staff went out of their way to be welcoming and warm in the dining and fire side area. They remembered me and it felt like home away from home.

Contras: My roomhad a series of problems fromrefrig to locks on the door. Everyday was a new issue..but the staff was incredible. The manager jamie listened to my concerns and was wonderful. Things were attended to asap. I would definately stay again because of Jamie and the great staff. Very warm and personal service.

Prós: Location was amazing and the lounge/lobby/bar area was beautiful!

Contras: The rooms smelled musty/moldy and for the price were not worth it. I expected a nicer room, better toiletries, and a better bed. It felt like a motel.

Prós: Right on the beach...restaurant was excellent

Contras: We wanted to leave a day earlier...gave them plenty of notice but were turned down...they easily could have resold the room

Prós: The lobby

Contras: Rooms are not nice at all. The pictures on the website are deceiving. The cleanliness is really awful. When we told all this to the manager, he tried switching us to a different room but we didn't accept as it was exactly the same. At that point the manager told us that we shouldn't expect more from a 3-star hotel. So if you care about your room being clean, and overpaying for an upscale motel, then avoid this hotel.

Prós: Location

Contras: No free breakfast

Prós: Clean room, safe door, beach access.

Contras: No pool or jacuzzi as advertised! Construction all over the place! They NEED to lower their prices until they get all the construction done. I wouldn't go their again just because they charge extreme prices and a "resort" fee for something that doesn't exist! Obviously not a place you can trust since they are still charging the same fee while they have ongoing construction that makes it impossible to use the facilities they advertise. Room was clean, comfortable bed, but our "garden view" room literally looked down into boards, saws, tools and half done empty pool. Beach access is really the only reason to go here until they finish their "resort".

Prós: Right on the beach

Contras: Pool towel had mild stains, chipped paint throughout, first room they put me in was an absolute dark hole with no view, second room was better but small. This hotel was made over but very cheaply.

Prós: Location is the best in Monterey. Staff is helpful and courteous.

Contras: They should put foldable beach chairs on the balconies to enjoy the view even more.

Prós: Terrible wait staff. It was almost like we were inconveniencing them. After we order we don't see them again until the check.

Prós: Nothing. Couldn't get out of there quickly enough.

Contras: The place is dirty, rooms are depressing and outdated. There marketing photos are misrepresentation.

Prós: Even with a nice veneer, the age of this once run down motel is starting to show through again. Small rooms and an odor from the sewer system. You get what you pay for. Service, usually good, was halting on this visit.

Prós: Nothing

Contras:

Prós: I liked that it was near the water. Most of the staff was very friendly and very helpful. The view from my room was amazing. The bed was comfortable.

Contras: There was construction going on while I was there that was a bit disruptive. The pool and Jacuzzi were closed. They put me under the conference rooms and they got pretty loud during my stay. The fees were higher than stated in my original agreement plus they tax the fees and everything else.

Prós: Location was excellent, Hotel was beautiful. Staff was world class. Will be staying again in the future.

Contras: A bit pricey

Prós: Incredible staff, convenient location

Prós: Liked how we could purchase 2 day aquarium tickets for the same price. That was very convenient.

Contras: I didn't need a mini bar in he room. But would of liked a microwave and mini fridge.

Prós: You would think that a place this convenient on Cannery Row would skimp on the amenities but it does not. The rooms are incredibly spacious and lovely. The beds are incredibly comfortable, although the pillows are a tad too soft. The windows open - a rarity now days - letting in the sea breeze. And it's steps away from the Aquarium and plenty of shops / restaurants.

Prós: Classy. Great staff view. Solid.

Prós: The location was great. Right in the middle of Cannary Row.

Contras: The pool was small.

Prós: Lovely location right in the heart of Cannery Row and on the waterfront. This is not an inexpensive hotel but let's face it this is an InterContinental brand not a Motel 6. If you want to splurge this is a good choice however if you don't need a waterfront view and stay in the connected bldg. across the street you can get a room with a fireplace for less. I found this hotel to be relaxing and the staff helpful. Even without a waterfront room they have a large deck area looking out into Monterey Bay where you can sit in front of a fire pit with your friends or by yourself and sip your favorite beverage and enjoy the view and some down time from busy Cannery Row.

Prós: Nice rooms, and great restaurant attached to hotel with an extensive wine menu

Prós: The location

Contras: It was no better than a holiday express, but much more expensive. Beds were miserably uncomfortable.

Prós: staff is amazing, the room was perfect and you can't beat the location at one block from the aquarium.

Prós: Friendly staff

Contras: I thought booking a hotel right next to the water that I could be hearing waves in the tranquility of the evening. Instead I hear cars and foot traffic because our room is all the way back and faces the garage. This hotel was almost three times the cost of any equivalent hotel if it wasn't next to the waves I didn't get to hear.

Prós: The location is excellent It's a nice clean property right on cannery row Staff is very good

Contras: The rooms have a joint door and you can clearly hear the noise from the next room. In our case there was a baby crying the whole night and we couldn't sleep. On calling the helpdesk, the Manager offered us free breakfast. It was a good gesture to offer b/fast but the hotel should seriously think on the noise issue due to joining room doors. That design doesn't work. Also the swimming pool is very small and just for namesake.

Prós: The courtesy and attentiveness of the staff. Particular cudos go out to Ali Rehani, morning desk clerk. He went above and beyond to make my departure a lot more plesant. I was having airline problems and he went out of his way to comfort the situation by just being super helpful.

Contras: An extremely loud and rude customer at the morning breakfast on the 27th of November. The management handled it in most professional manner.

Prós: The hotel is lovely -- design is appealing, it is maintained well and very clean, the setting overlooking the bay is pretty, beds are extremely comfortable, "standard" room was large. Location is exactly where a visitor would want to be in Monterey -- next to the aquarium on Cannery Row surrounded by tourist shops and dining options. In-room electronic fireplaces add atmosphere. Free internet & printing in business center for guests. Paid or valet parking is available.

Contras: Expensive for a town that appears to be suffering from economic hardship -- closed or unoccupied storefronts (including empty storefronts in the hotel building), chain restaurants, nothing was busy. Paid attended self-parking at the hotel is not obvious unless you ask; valet parking is the default. We'd recommend the hotel but would also look for less expensive booking options if we ever get to Monterey again.

Prós: New hotel, confort of the room, large room, excellent view and location

Prós: Everything was great, the rooms were very clean and spacious, and the beds were huge.

Contras: I liked everything

Prós: Loved it from the minute we checked in and was sorry when it was time to go. The room was clean, the veiw perfect and the overall visit exceeded expectations.

Prós: Location was amazing, hotel very nice indeed, staff very pleasant and an upgrade which was well received!

Contras:

Prós: Great location, modern and clean. VIP kids room excellent but should be free or less expensive

Contras: Valet service poorly run waited over 30min for car while standing right next to valet stand out in cold w/ young children, even asked one gentleman when car was coming, he said we were next (we weren't). Had to ask front desk multiple times (x3 in 24hrs) for toiletry items( ie more shampoo). Restaurant C was inconsistent and server dependent, We ate there for breakfast 2 days (avoid the lamb hash, overcooked and oddly seasoned)

Prós: The location was wonderful. The service and attention were exceptional.

Contras:

Prós: Our room was clean and very comfortable. A relaxing retreat in a great location. I would also recommend C Restaurant in the hotel. I ordered the chicken with mac & cheese and it was wonderful.

Contras:

Prós: Very clean & well appointed. Nice live evening music. Convenient peet's coffee on premises. Nice outdoor firepit and beautiful "plaza area" / patio for all to use....very open-air views of the bay.

Contras: Spa facilities did not accomodate the numbers of people using, it very well. Overall,hotel was a bit over the top for our needs, and I hate always having to figure out tips without feeling like a cheapskate, but I guess that's just part of "high livin". On the whole ,staff was extremely understanding & accommodating of a few problems that arose and were more than fair in resolving them.

Prós: Room was spacious and clean. Beds were comfortable and there was a ceiling fan! For all you fan lovers you know this is rare! Excellent customer service and location! I would stay there again

Contras: Nothing

Prós: Rooms are beautiful. Vanity makeup area to get ready in, and spacious shower. Bed was extremely comfortable, almost the same as my bed from home. Staff had superb customer service skills and went above and beyond to make our stay easier. Rooftop sun deck gives amazing views down the coast from a jacuzzi! Would definitely come back again.

Contras: Nothing!

Prós: We loved being on the ocean. The location was fantastic for enjoying sea life and kayaking. We also liked the kindness of the staff.

Contras: The bed and the pillows could have been more comfortable. The cables around the balcony were also unsightly, but the view and ambience made up for it.

Prós: Geat ocean view , nice evening music , the staff was helpful , we love the restaurant , we love the valet parking . and the price of the room includes it

Contras: The price of the ocean view rooms is very expensive , and it doesn't include the breakfast

Prós: Staff

Contras: The price!

Prós: View was AMAZING! Bed and pillows were sooo comfortable! Bathroom was beautiful! Everyone was so friendly and went above and beyond!

Contras: The room came with robes which is a plus, but they were very itchy so I didn't end up using it.

Prós: The staff is amazing and the hotel was very elegant. I was very satisfied with everything I have no complaints. There is nothing I can say bad about this hotel.

Contras: N/A

Prós: Beautiful hotel, great location. Comfortable beds.

Contras: Rooms need maintenance. Lock didn't work and needed to be replaced. Phone wasn't working properly.

Prós: This place is amazing. Although ostensibly it doesn't look over the top, it is a quietly classy place. Our receptionist, Tiana, helped us throughout our stay and she is the sweetest and most accommodating representative (although everyone we met just went over the top, from the concierge to the bellhops to Ryan the cars concierge). The rooms are huge. They easily fit all of the stuff for our 8 month old with tons of room to spare. His packnplay was no issue at all. Everything is very clean and it was quiet and relaxing. We ordered room service , and it was pricey as expected, but the food was DELICIOUS! I doubt we would have found better food elsewhere - the crab cake Eggs Benny was delicious! We checked out and had our car brought around (valet parking is surprisingly included in the resort fee) and Ryan, our car concierge , told us if sightseeing (we were headed to the aquarium), to feel free to leave the car there, no problem, till 5. That was really nice and we did not have to worry about parking. Overall this is right on the end of cannery row and is apparently about a 10 minute walk from Fisherman's Wharf as well (we didn't have a chance to get down there). You can't beat the location, the customer service, or the amenities here. We would only stay here when coming back. Thank you!!

Contras: Nothing!

Prós: the bed was very comfortable

Contras: charge of $25 resort fee.

Prós: Excellent customer service by all staff.

Prós: Very nice decor in room and everywhere. Staff is friendly and helpful. Nice view of Monterey Bay from lobby and lower level lounge. WI-FI is free and works well.

Contras: Expensive! Breakfast not included, 10% extra tax, and $25 extra for 2 queen beds instead of the default 1 king size bed. Only one night table. Parking is valet only, front bumper came back with a dent. I prefer to self-park. Getting my car back took 10 to 30 minutes. Driver expects to get a tip each time. There is a spa but it is not free. Someone placed a couple of calls from our room, I had to prove they were not mine.

Prós: We enjoyed the spa and the attentive staff.Please write at least 15 words

Contras: Valet

Prós: I liked it's location and convience.

Contras: Bed uncomfortable and gave me backache.

Prós: Location

Contras: Room service

Prós: The bed room was very confortable and the spa was good

Contras: the valet parking was a little expensive, the resteraunt was only average in food quality and expensive for what you got.

Prós: It was very relaxing environment

Contras: not realy

Prós: The Plaza is a beautiful hotel with great rooms. The location is perfect also, walking distance to lots of food and shopping.

Contras:

Prós: I really enjoyed the staff and their friendly personalities. The Hotel was beautiful and the room was perfect. I highly recommend this hotel. We can not wait to return we will being staying here again it is truly a 5 star establishment. It made our 15th wedding anniversary very special.

Contras:

Prós: my kids loved the pool and hot tub.

Prós: We paid 150 plus 20 to park. I am at peace with it. Recommended.

Contras: 20 additional to park...cmon.

Prós: We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't the best of visits.

Contras: Jackhammers outside my window at 8am, nonstop construction noise on hotel and conference center next door. Poor service in restaurant. Good location & friendly staff

Prós: Location and price

Prós: The hotel is a short walk to the pier.

Contras: There is a lot of construction around the hotel, which makes things loud and busy. We had to wait until after 5 to check in ad still didn't get what we had asked for. There was a large convention there and basically the staff told us that they couldn't do anything to accommodate us. We ended up with a room on a VERY busy street and a toilet paper rack that kept falling on the ground. I was really looking forward to this hotel and was disappointed.

Prós: Walking distance from everything.

Contras: Construction during our stay and a long walk from the elevators

Prós: Not much

Contras: No customer service staff didn't care, elevators were slow and one was broken

Contras: Hotel was under construction. It was loud and not the least bit relaxing. We were woken up in the middle of the night by drunks cursing in the plaza area. The carpet in the room was stained. The power went out multiple times and I had one family member get stuck in the elevator. The staff was friendly but my experience overall was not pleasant.

Contras: Shards of glass on the room floor; freezing temperature when we walked into the room (heater was not on); once heater was turned on, had little to no effect, so we slept in bathrobes and ordered two extra blankets. Hotel is currently under major renovation, so the check-in feels like a motel and there is no entry lobby.

Prós: -Clean room -Big and fluffy towels -Ceiling fan and portable oscillating floor fan -Plenty of drinking glasses -Condiments and Keurig Coffee/Tea

Contras: -The last room had bathrobes. This one did not. -No microwave / no access to microwave -Toilet paper rather thin -No other complaints

Prós: Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great.

Contras: Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.

Prós: We loved the location, walking distance to Fisherman's Wharf. Beautiful hotel. We ate breakfast at the buffet one morning, omelets cooked to order, could also get waffles, pancakes, or french toast cooked to order, delicious.

Prós: Perfect location in middle of Monterey car week. Due to crowds parking a little difficult.

Contras: Room overlooked rear entrance. A little noisy late at night.

Prós: Everything was excellent. Warm Choc Chip cookies upon arrival. The hotel staff was pleasant, the concierge was excellent, knowledgeable, informative, and patient. Conveniently located and a nice 15 minute walk to Cannery Row.

Prós: The hotel was very exquite. The rooms very comfortable and clean. The employees very friendly and helpful

Prós: Good location and well appointed.

Prós: the staff was very nice and the rooms are great.the hotel is very big but you dont feel it.

Contras: we ask for two rooms next to eash other becouse travaling with children but the rooms were very far from eash other.we payed for seaview and you allmost couldnt see the sea.

Prós: Location. Close to downtown Monterey, Fishermen's Wharf, Cannery Row activities. Good service at the spa/

Contras:

Prós: Very nice hotel. Montery is a expensive place to stay but this hotel has a nice swimming pool to compensate the price.

Contras: For the price i think the rooms should have a fridge. Also no breakfast for this price. Parking was not 15usd but 17usd.

Prós: Overall, the staff was very nice and helpful. The rooms were nice, clean and comfortable. It was also spacious which was a plus with two toddlers in tow.

Contras: I had two separate reservations because we decided to come a day earlier. The check in person down graded my room without telling me or reducing the room rate! I thought this was outrageous.

Prós: closeness to warf, shopping, dining.

Contras:

Prós: Quiet, Clean, Close to activities

Contras: $15/day parking fee?? Really??

Prós: Nicely appointed rooms, ours had an electric fireplace. Beds were comfortable. Hotel had a nice pool area and an outdoor lounge area.

Contras: We only stayed one night, would have liked to stay longer.

Prós: The hotel lobby set a very good first impression. However getting to the room it was outdated, walls were thin and just okay on cleanliness.

Prós: Popular destination, confirmed your room before you arrive. They where over booked. Definitely will be starting there again so much in walking distance. The pool was so warm, perfect for a swim in the cool weather. The staff is really friendly and organized. We only had breakfast in the restaurants it was good but there a cafe right across the street I wish I checked out too.

Prós: A compromise with the loudness but Im super sensitive. Nice staff, good location and very clean.

Prós: I liked the cleanliness and the feel like home of the place. I also enjoyed dining in the fine restaurant the hotel provides. The personnel was was polite and very accommodating. The proximity to to everything in the city was very much appreciated.

Prós: Cute place with neat history. Staff is wonderfully helpful and friendly. Quality of facility and service is a great value.

Contras: A bit of rennovation in progress, but staff was aware and considerate in room selection to minimize impact.

Prós: The rooms were really clean. The location could not be more perfect. The staff was very accommodating and welcoming. Nice and comfy bed, showers were also nice.

Contras: Parking was a little challenging as the parking lots are somewhat small. Still a great find, will for sure be back.

Prós: Staff was so nice. we told them we were in Monterey to celebrate the bf's bday and they were nice enough to upgrade our room and send over a bottle of champagne for free :). It really made our trip special. The staff at the spa were great too, pretty much left us to do as we wished

Contras: The food at Ernesto's (restaurant located in hotel) was a bit overpriced. Food was still good

Prós: The staff was very friendly, room was very nice with it's own fire place, happy hour at the restaurant was also very nice, location was perfect- just a few minute walk to downtown Monterey

Contras: Only had one restaurant

Prós: The service was great and accommodations were perfect for our needs. The fireplace was a nice touch :)

Prós: Central location, walking distance to downtown and nearby restaurants/shops. Easy parking.

Contras: Under construction (not noted prior to making reservation). Bed and pillows were uncomfortable. Shower over tub did not drain appropriately.

Prós: Rooms are very warm, inviting, and comfortable.

Contras: Would appreciate it if you would install a Tesla charger (electric car) in your garage during your renovations. Tesla will give the wall charger to you upon request, you just have to install.

Prós: Location was perfect. Close to all restaurants.

Contras: Noise level from above room and street noise. Also, pictures on website make this hotel look amazing when it's not.

Prós: We were pleasantly surprised with the gorgeous room that featured high vaulted wooden cross-hatched ceilings, a romantic fireplace and balcony, two showers, a comfy couch with huge wall mounted tv, and a cute little kitchenette/dining area. It was super close to the wharf which is a huge plus.

Contras: They charged me for the bottle of water I took in the fridge so be careful. It's a trap!

Prós: it was a very nice room and very spacious.

Contras: It was expensive and did not have air conditioning.

Prós: It was pretty spacious and the front desk girl was really nice.

Contras: Room wasn't the cleanest, and the walls were really thin, you could hear everything going on next door.

Prós: The grounds are very unique and allow for areas to relax outside. It is also close to Fisherman's Warf and the downtown area.

Contras: I didn't like the fact that I kept finding items left by the previous guest in to room (i.e. wrappers, tags, debris, etc.). For what was charged, I would have expected more for breakfast. A Holiday Inn Express has a more comprehensive breakfast.

Prós: Very roomy, clean and close to fisherman's wharf. Walking distance to several restaurants.

Prós: Staff, hotel room

Contras: Nothing

Prós: booked the suite and hence was quite spacious for a family of three. breakfast was continental but had some hot stuff like oatmeals and was ok to take back to room and eat with the family.

Contras: Parking was extra which was not revealed till we checked in. a stiff $20 per day per car. which given other hotels were not charging, felt like nickel and diming

Prós: the property was nice, and appearance above average. The location was excellent, and adjacent to the historical downtown and the wharf. A mile to the aquarium.

Contras: My concerns were with continental breakfast, which was included, and very inferior, with stale croissants, etc. also stingy with towels and linens in room. Silly.

Prós: Great location, friendly staff. We stayed as a family and our daughter loved all the beautiful flowers. Easy walking distance to the beach and Downtown Monterey.

Prós: my boyfriend and i loved the shower.. water got hot really fast and amazing water pressure. Our room was a lot larger than we had anticipated, which was great. It almost felt like a tiny home during our 4 night stay. We also loved how close it was to the downtown area and lots of good restaurants. Only 1 mile from the aquarium, we walked there and back. overall had a wonderful time at this hotel, we even stayed an extra night.

Contras: I didn't like the continental breakfast. the first morning was ok, bagels muffins and fruit with coffee and juice was nice. But by the second morning i was over it. More variety would have been nice for the price per night at the hotel.

Prós: Honestly, when I looked up this hotel on Yelp, Tripadvisor, etc. etc., I read negative reviews of unfriendly staff, noise from the hallway and other rooms, rooms themselves not being up to snuff. I stayed here with girlfriend for an entire weekend and extended our stay because we were so impressed with our room and with the friendliness of the staff, not to mention the location! Wow! It's perfect. I love that you're literally a block and a half away from Alvarado Street, which is real Monterey (not "touristy" Cannery Row) where you can get great drinks and food at local restaurants and bars! And you're only an easy 2 block walk away from the Wharf! Do not listen to the naysayers! The rooms and location are amazing! Very romantic! ;)

Prós: convenient location for tourist

Contras: N/A

Prós: Extremely pleasant facilities and within walking distance of Fisherman's Wharf.

Contras: Their check in set-up is dreadful.

Prós: Good room! Enough space, good shower!

Contras: Breakfast. Few food options! Uncomfortable dinning room.

Prós: The gas fireplace was nice and the beds comfortable. Nice choice of showers in the bathroom.

Contras: Wish it was a little closer to tourist activities and that the staff would let you know that there is a free shuttle in the town.

Prós:

Contras: Parking = Extra Money; Internet = Extra Money

Prós: The rooms were spacious and clean. Beds were comfortable. Layout of the rooms was nice. Great location near a plaza.

Contras:

Prós: Nice television. Comfy beds, nice bathroom with 2 showers

Contras: Horrible horrible horrible.. Is that clear enough? I asked for a room away from the street and was told I would have to pay $20 more so I just took the room they gave me which when we got to it, was of course, right on the street. Room 233. The room was 80 degrees according to the thermostat so we had to leave the windows open. The music and yelling from the bar across the street went on all night so we couldnt sleep. The trucks and traffic driving by next to our room were unbearable in the very early morning. We paid $200 including the $20 parking to not sleep at all, all night long. Worst hotel experience of my life and I travel every other week for my work. On a scale of 1-10, it was a zero.

Prós: Everything. Every aspect and experience was perfect. The staff was great and the room was wonderful.

Contras: nothing.

Prós: T thought the hotel in general was charming, with interesting room decor and most of the amenities I like in a hotel of this caliber.

Contras: I found the bed pillows were too soft for comfort. Also, the continental breakfast provided was skimpy and cheap-tasting.

Prós: Good location, in heart of downtown. Parking can be an issue. Hotel could use an update.

Prós: Location was a block away from the wharf with restaurants and shopping nearby everywhere. Hotel was beautiful with historic architecture and vintage furniture

Contras: Walls were thin and you could hear your neighbors' movements

Prós: The customer service was amazing and the room I picked was smaller than I thought and they upgraded me for free and the new room was amazing and we had a great time there!!! It was close to lots of sites we visited and we had a great trip!!!!

Contras: I didn't like the stairs and the elevators were far from the room due to the fact that we have to pack a lot because we have a baby but the bell hop helped us and they accommodated our every need!!!

Prós: The staff were SO amazing! They were helpful and kind and their customer service was just so outstanding! The lobby was very pretty and the spa and other facilities were absolutely perfect! The locationn was nice; five minutes from he wharf and downtown. I’ve never been that close before so it was nice.

Contras: The fan on the ceiling so loud I couldn’t sleep and too hot to turn off. The room smelled very bad and nothing helped. It was very very small for the price. The bed was incredibly hard. The socket in the bathroom didn’t work so I had to find an alternate one and all the others were awkwardly placed so it was hard to get ready in the morning. I was beside the stairs and I listened to loud noisy people run up and down them all night, especially children. My phone didn’t work the first night either. The loud fan also only had two setting apparently even th it clearly had more but only low and high worked. High nearly had it flying off the ceiling and low did nothing. It was very hot in the room; they even put a fan in the hallway on the second floor. I’ve stayed at cheaper hotels with larger rooms and more comfortable beds; the price, I think, is due to location.

Prós: The most polite, friendly, and helpful staff I have encountered at a hotel in awhile. The hotel itself was located in a perfect spot in town with lots of food places and stores close by. The fact the this hotel has such a historic history, being that it is 112 years old, made it all the more fascinating.

Contras: Loved everything!

Prós: Smallest room I ever stayed in. Staff was rude. Breakfast was bad. Rooms outdated

Contras: Everything

Contras: They in the process of adding more room. But when they put you in the "historic" part of the hotel, it seems ancient. We were put above a cafe, very noise until 10:30.

Prós: Beautiful Downtown, close to Fisherman's Wharf, and well-preserved and maintained building and rooms. Rooms are older and bathroom fixtures & layout could use updating, but the furnishings are antique, the bed was comfy, and the room was clean and neat throughout, and the place was quiet. It is located conveniently close to many differing restaurants, and of course the real touristy hotspots are only a few blocks away. Bring your walking shoes!

Contras: So the closest parking they refer you to is 4-blocks away and there is no guarantee that you'll park closer even at check-in as they have no "dedicated" on-street parking/loading nearby. There are stairs everywhere, so even if you ride the elevator up, once you get to your floor it's the old-fashioned "wandering" hotel with weirdly set up hallways and you go out of one building into others, and there are stairs everywhere! Only 3-5 stairs but railings are only on one side if at all, and there's no forewarning of that fact.

Contras: A bit noisy due to street area

Prós: The staff were very courteous. The hotel decor and history. There was a farmers market on the street in front of the hotel.

Contras: There was some minor damage on the bathroom counter. Just an eyesore, nothing major. The tv was old but it worked fine.

Prós: Friendly, helpful staff. Great location, close to Fishermans Wharf and lots of restaurants.

Contras: Mattress was too firm for my liking

Prós: The hotel had an excellent location only a short walk from Monterey Bay and the wharf. Although a bit shabby, the hotel has a charming feel. The staff was helpful and friendly.

Contras: Both the room and bathroom were uncomfortably small. Other than the bed, there was only one small uncomfortable wooden chair to sit on. No microwave or refrigerator was provided. The worst problem was the noise, both day and night, which made it impossible to get a good night's sleep. Between the trash trucks, the squawking sea gulls, the late night party goers, and street construction peace was not to be had. And, because the room was not air conditioned, the windows could not be closed.

Prós: I liked everything. Very central location. Close to shopping/restaurants. Close the 17 mile drive. Cannery Row was less than 10 min away. Room was great, pool was great, staff was great.

Prós: I liked that the room we got was two stories and it was spacious. Nice clean room!

Contras: The smell downstairs and one of the handle was broken in the bathroom. No big deal for us, but the smell was a bit irritating

Prós: I liked how it was located within everything. 10 minute drive to the Monterey Aquarium and to delicious food. There was the Del Monte outdoor plaza right across from the Inn as well.

Contras: I think the necessities could’ve been better, the bed kept slipping and rolling around when you had your back against the headboard. The room smelled strongly of bleach so we had to get candles to hide the smell. And one of the towels had a big hole in it.

Prós: the hotel was very clean, nice fireplace in the room, patio was also nice, no charge for parking

Contras: staff was horrible as i arrived the lady already seemed unfriendly, no hello or anything the only thing she said was drivers license and credit card, when she read that i was from salinas she told me normaly she would have to recline me because they don't check in any locals becouse someone had a party there and destroyed the room. doesn't mean all locals are like that. and also the shower sink was clogged.

Prós: Location was nice and near most attractions. Staff was very nice and helpful. The office staff member changed our room when I notified him of my unhappiness and upgraded us to a two level suite. Great deal on aquarium tickets. They have a 2 day pass if you purchase at the office that is the same price as the aquarium ticket booth for 1 day. Breakfast was nice as it was included. Fresh fruit, baked goods, and even waffles.

Contras: First room was terrible. Torn curtains. Torn chair. Spotted lamp shades. Very disappointed. Pictures are deceiving. There is no view to speak of other than the street or the parking lot. The outside furniture does not look like the pictures. Outside fire area was never lit. Had the worst elevator. I thought that it would break every time we were in it. Had to use the stairs out of fear.

Prós: Cute atmosphere

Contras: The rooms are too close together. Felt less private

Prós: I loved the beautiful decoration in the room. Pretty pictures etc. I loved the two separate spaces, sitting with couch and tv or laying in bed w fireplace and tv. Great set up!!! 5 stars! Clean too

Contras: I'd give 5 stars except two things, we we're on the second floor and there was a floor above us which anytime somebody got up and walked around the floor squealed and creaked very very very loudly and it kept us awake from 6 AM till check out the second reason is because we couldn't get a later check out.

Prós: The room was actually nicer than I expected. Great location too. 1 exit down from the 17 mile drive, we made use of that! We will probably stay here again on our next trip

Contras: Parking lot was small and super easy to miss.

Prós: The staff is amazing here. Danielle went out of her way to accommodate us and really made our stay perfect. The complimentary breakfast was also delightful. I would definitely stay here again.

Contras: Staff was rude and the housekeeping staff did not close blinds and leave air conditioner on when it was 100 degrees. Upstairs bedroom was about 100 degrees all night. The air conditioner was downstairs and there was not even a fan to be offered by hotel. The only thing they offered was that I could check out. Even after an email to the general manager. Spiders in sky light upstairs bathroom. This was an overpriced room for what I booked.

Prós: Room was clean staff helpful and friendly

Prós: LOVE the fireplace in my room, it's real and makes just the right amount of white noise for a great sleep. Appreciate the microwave and minifridge, and the sitting room was nice. Outdoor firepits are a nice touch. A little too far from central Monterey for my liking, but I appreciate that it's so close to Del Monte Center with Whole Foods, movie theatre, restaurants.

Contras: Weekend rate is ridiculous, but this is the true across hotels. There were a few minor things that made the place feel low-rent that could easily be fixed (generic key cards, they make you put a parking permit on your dash, tiny lobby, elevator interiors are beat-up and outdated). The no late checkouts under any circumstance policy is dumb, but I kind of suspect the receptionist was just saying that because she didn't want to deal with arranging one for me.